O2 Outage in Arnold, Nottinghamshire, England

@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

@O2 I tryed with WiFi still not working

@O2 It's just o2 that's not working anything else works

@O2 your page is not working im trying to sign in

@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

@O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise

@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

Anyone know if @O2 is down?

Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

@O2 quick at taking your money from you but make it hard for you to contact them when you’re having issues with a device.

@O2 Help! I’ve got a sim only contract with you and tried to change tariff for more mins but selected the wrong one. I clicked on ‘cancel tariff change’ and got a message to say the cancellation had been requested. How long do I need to wait before I can make the change? Thanks!

@O2 why is no one taking calls? Been phoning all day!! Poor poor service!

Makes me physically sick how awful @O2 actually are. Never ever ever again

Hi @O2 I've been having problems with my 4G for the last couple of weeks. Not really happy with this considering the amount I pay each month and how long I've been a customer. When can I expect this issue to be sorted?

Anyone else on @O2 & having problems with 4G & 5G can’t do anything..

@O2 trying to recall why I'm still with a company that has no human contacts available for customer service!

@O2 @TelefonicaUK an o2 customer called wish to speak to a manager regarding the poor service he getting and to resolve any issue he had with o2 but no one assisted.O2 manager Kate refuse to speak to customer agent informed customer to speak to manager will have to be on Sunday

@O2 Yeh done all those, many times. Been a customer for nearly 10 years but it’s just a waste of money.

@Brendan_O2 @O2 an o2 customer call o2 wish to speak to a manager regarding the poor service he getting and to resolve any issue he had with o2 but no one assisted. O2 manager Kate refuse to speak to customer agent informed customer to speak to manager will have to be on Sunday