O2 Outage Report in Ilkeston, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock, Mansfield, Nottingham, Derby, Heanor and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Matlock |
Phone | |
| Matlock |
Phone | |
| Mansfield |
Phone | |
| Matlock |
||
| Mansfield |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Catrin E
(@MrsCattyE) reported
from
Ravenshead, England
@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@JimLandels) reported
@O2 I have no signal!!! Upgraded on Tuesday night but no sim or device as yet! I’ve turned phone off and on and followed the mobile data steps on o2 community but still no signal!Sent messages to you but no response! Not acceptable!
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Jack Day
(@jack_day1992) reported
@O2 But your also the only network that isn’t loyal to your loyal customers cause all sorts of issues
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Breesy
(@Stebreese) reported
@O2 I've just taken out a new contract through another company but staying on the O2 network, will I need to cancel my current contract with yourselves? Or will the switching process automatically cancel my current contract
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Howard Keane
(@codemonkey3350) reported
@O2 I’ve received multiple cards, and the issue has persisted. I’d argue, also, that you have not helped in the slightest since there has been no change in the service. I want to cancel but then you’re getting money for even less service. Atleast I can make calls at the moment
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Paul Oxberry
(@poppyandjules) reported
@akpsnow @O2 Did they resolve this for you? We've been in the US for a week and the partner network (T Mobile) speeds are non existent. Can't even load Google maps half the time. All they've said to us is they can't guarantee speeds
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Kelly Hayes♡
(@kells__xx) reported
@O2 why isn't my number ex-directory anymore? The amount of spam callers I'm getting daily is beyond a joke. No I haven't signed up to anything. It's been since you gave me a 5g sim. Not happy. Customer services are no help either.
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Andrew Ward
(@WardydartsWard) reported
@O2 Day 2 of no network coverage, what's happening???
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ThEUnReaLWuN
(@ThEUnReaLWuN) reported
@SkyHelpTeam It's not sky that's the problem it's @O2 as it was the same when I was on their network. You never get more than 1mbs even with 4 bars on 4g.
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Ghost - 🅶🅷🅾🆂🆃 - A Guy That Plays WoW
(@0xghostUK) reported
@O2 How come it's so hard to contact your customer service team. Literally had to spam the bot to speak to an agent to be on hold for 10 minutes and be cut off. Always extremely difficult to speak to a human...
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Janette Fleetwood
(@janettefleet) reported
@O2 mobile data not working abroad! Data roaming is enabled and struggling to get through to you for help