O2 Outage Report in Ilkeston, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent O2 outage reports came from the following cities: Nottingham, Mansfield, Derby, Ripley and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Mansfield |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Phone |
Community Discussion
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O2 Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Rose
(@MarkAVFC82) reported
@O2 @nickgd99 Ahh that's it, pay for a mobile service then get told by them to use your WiFi for calls. You can't make it up. O2 used to be decent. Awful now.
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Mark
(@Mark29071823) reported
@O2 @gez80 So you can reply to say you've received it but not to deal with it lol jokers avoid o2 poor signal everywhere in UK and now highest price increase boycot o2
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Mark
(@Mark29071823) reported
@elgobsucram @O2 Wolverhampton and dudley are also dead zones live in wolves work in dudley cant get a signal either place boycot o2 EE all the way
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kinnie winnie
(@KinnieZ22) reported
@O2 how can you put prices up by 14% yet you can’t get a signal with o2. It’s been terrible for months!!!
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M_G_BUTT
(@Madamme_Butt) reported
@O2 you have been puting my bill up for a number of years. It is now almost going to be £30 when my husband gets the exact same for £19! I am sick to death of this. I’ve been with o2 for 20 years. And this is how you treat us? I feel to close my account with you.
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Mark
(@Mark29071823) reported
@O2 @DeathByALAN That's your answer everytime. Everytime I complain I get another sim sent out its a joke its not the sim its not the phone its your network its a joke and now a 17.5% contract increase. Visiting the o2 store Saturday to cancel I suggest everyone does the same boycot o2 products
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StygianFox
(@StygianFoxPub) reported
Found an interesting, yet irritating catch-22 with @O2. Of course, they were no help at all.
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Sarah Salter
(@sarahlizsalter) reported
@SiinghAaron @O2 I was lucky as my device plan was nearly finished so I paid it off and left. Was sick of having no signal and paying over the odds for a device plan when I could get a newer phone for less than what o2 would charge
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RedVelvet 💚🤍💜
(@emmasiobhan22) reported
@Daisiver29 @O2 If it's going to increase that much they should be giving people the chance to cancel their contract. They would lose so many customers. It's absolutely outrageous @O2
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Mark Parsons
(@_mark_parsons) reported
@rockNrowell @O2 @MartinSLewis They are a disgusting company. My contact is cheap, just £8 but I won’t be staying, giffgaff and Tesco use the same network and no in contract price rises. Just vile.