O2 Outage Report in Ilkeston, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent O2 outage reports came from the following cities: Nottingham, Ripley, Mansfield and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Internet | |
| Ripley |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
Really poor service @O2 - ring about adding 2 new SIMs to my account for my kids’ Xmas presents & having been passed to the sales team & waited for 10+ mins for an agent I get told it’s online only. Where is the incentive for loyal customers? Might just take my £ elsewhere
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
Finally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?!
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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Lee
(@MrScoops76) reported
from
Hucknall under Huthwaite, England
@O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@djt81 @O2 I'm having the exact same problem in Derbyshire area
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me
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Kane Drew 🏴
(@KaneJDrew) reported
from
Blackwell, England
@O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets
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Catrin E
(@MrsCattyE) reported
from
Ravenshead, England
@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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BettingBen
(@sheffieldBen) reported
from
Sutton in Ashfield, England
@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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🏴 Jona Devitt 🏴
(@jonadevitt) reported
@RichWXM @wxmsmith @O2 My word signal pre match abs half time is non existent. Usually get a flurry of notifications 10 mins in!
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Navnit Punj
(@coolnavnit) reported
@FredSmi22494411 @O2 Yeah, regretting my decision to port in to @O2. Worst customer service!
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Jamie Page
(@JamieBPage) reported
3 mths constant letters from @O2 for their error in not cancelling a sim. 3 X 45 min calls to Customer Service during Feb/Mar telling me it's dealt with and account will close down with 24hours. Still getting letters. At what point do I start harassment proceedings. #ofcom
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Net_nagato...
(@NetNagato) reported
@O2 customer service is a joke multiple phone calls made with no outcome and emails unanswered😡
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TimoFK
(@timoFK) reported
@Stephen_Woods @O2 I have absolutely no signal or service and after an entire month, numerous calls to @O2 their complaint resolution is "feel free to leave us when your airtime agreement expires in August." Shockingly poor customer service
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The Waites
(@the_waites_) reported
Well was getting excited about my new phone arriving today (next day delivery) but both @O2 or @dhlexpressuk didn’t not tell me that Saturday is not included in the next day delivery. Yes I know I am impatient customer but this should have been explained when ordering
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AllurinAssassin
(@AllurinAssassin) reported
@O2 I have done all the trouble shooting. I dont understand why I can not get network access. Tryin to get in contact with your company is so frustrating. To have 10 plus days to then have it again. My mother is 82 and I cant call without a network!
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StormCloud97
(@StormCloud97) reported
@O2 I have great signal but my ping is all over the place one moment it's in the 20 - 30 ms rand the next it's in the 200 - 400 range and while I use my phone as a hotspot a lot and use a lot of data this happens on my phone and on other devices even when connecting the via LAN
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ً
(@invertedLWB) reported
@O2 Your network is terrible. So many dropped calls despite having 4 bars most of the time.