O2 Outage Report in Blackwell, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Blackwell, Derbyshire, England
The most recent O2 outage reports came from the following cities: Chesterfield, Nottingham and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Nottingham |
Total Blackout | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Mansfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Blackwell, England
Latest outage, problems and issue reports in Blackwell and nearby locations:
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Watts
(@Extinguisherman) reported
@StaceyxGraves @O2 Retweet complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. This issue of bad connections is getting reficulous, 10 months plus of local mast being faulty!
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Sue Suttie
(@sue_suttie) reported
@O2 have sent you a DM. Have been trying to get my account sorted out since 17th July. Have spent over 3 hours “talking”(mainly on hold!) with customer services. Please someone get back to me and actually help me out.
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Damian Kinsella 🇬🇧
(@damokinsella82) reported
@O2 and 3. When I have attempted to wear them, they cause problems in my ear canal. Seem to get skin irritation. What can I do?
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Dale Watts
(@Extinguisherman) reported
@StaceyxGraves @O2 They just try to get you to reset network settings, cast doubt that your phones working right, anything other than the networks terrible. I’m on a quest to get other people like BBCWathdog to look into this. Get heard Retweet please
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Dale Watts
(@Extinguisherman) reported
@writeleighso @O2 Retweet using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. Customer service is worse than the network, that took done doing!!
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bola.
(@bola_sm) reported
I’m sure I’ve spoken to every single person at O2 between May & today and not one single person can sort out my phone @O2 FIX IT.
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Ijaz Hussain
(@IjazBigfish) reported
@O2 I have an o2 voucher to use on Monday as part of the ongoing partnership O2 has with certain vendors. When I copy and paste my voucher code, - informs me the voucher is not correct. O2U14000144069861 I had this exact problem some months ago and the voucher was reset for me
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Keith Seume
(@KeithSeume) reported
27 years with @O2 (starting with Cellnet then Cellnet Digital) decided to move to @EE. Did @O2 ask why a long-standing customer might be leaving? Was there anything they could do to change my mind? No, nothing. Gives the impression they don't really care about their customers...
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Damian Kinsella 🇬🇧
(@damokinsella82) reported
@O2 hi there, I bought some galaxy buds 2 from you in December last year. I'm having all sorts of problems and have never been able to use them, because 1. They just keep falling out my ear 2. I've changed the cups that go on and can't find a comfortable fit & 3. They cause ear
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Kathryn Louise Geels
(@girlondon) reported
@O2 Hi, I’ve tried this number several times now and it just has an ‘engaged’ tone. Is there not another way I can cancel my contract while I’m now in Australia?