O2 Outage Report in Blackwell, Derbyshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 06: Problems at O2
O2 is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Blackwell, Derbyshire, England
The most recent O2 outage reports came from the following cities: Mansfield, Alfreton and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Total Blackout | |
| Alfreton |
Wi-fi | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Mansfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Blackwell, England
Latest outage, problems and issue reports in Blackwell and nearby locations:
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JamieMcP
(@jamiemcp) reported
@O2 phone signal is really bad in my new house what can I or you do about it?
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Benjamin Webster
(@benjaminlfc) reported
@ikaichandler @O2 It’s the same every year and we all say the same every year that it needs to be sorted for next year. One year they listened and brought in a queuing system unfortunately it was the worst queuing system in the world, it’s the only queuing system where you wait god knows how long, get to the front and then when you proceed to the next stage of ordering get put back into another queue
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Benjamin Webster
(@benjaminlfc) reported
@jcrrn_ @O2 I got the same and I managed to get to the end of the checkout essentially. Had to call, they had to cancel the order and put it back through
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Jordan
(@Jordy_Hodge) reported
Honestly how can @O2 have a 4 week wait time on iPhone 17 pro max despite their website not working all day. Did they not order any themselves! #shambles #o2
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Sukpal Johal
(@SukpalJohal) reported
@O2 I take it the O2 switch up is the biggest scam going or I am being lied to...tried to swap the phone, found "damage" to the phone, later when questioned since I have photo evidence this was not damaged and confirmed but still finding other reasons to not carry out the swap!!
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Max
(@Maximus3005) reported
This is your sign NEVER to use @O2 . My account got hacked and 6 numbers were added racking a bill up of £220! 3 days later and more fees added, O2s Asian call centres are still palming me off. Just avoid completely. Jubs. Worst customer service ever… hey @EE 👀
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Stacey 🖤
(@SLH_1990) reported
@O2 hiya hoping you can help as the online site it slow assuming cause of the new iPhone 17 pre orders. If I upgrade an iPad to a phone will it come with a new SIM card? As the iPad sim is just data and texts & no minutes I believe or will I need to upgrade in store. Thank you
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Josh HR
(@OfficialJoshHR) reported
@O2 what an extremely poor experience. Got to checking out the iPhone 17 Pro Max and as soon as I hit payment, it timed me out and redirected me to another queue. Then the queue paused for ages, when it resumed, the delivery date is now up to 3 weeks. 😒😒😒 #o2 #iPhone17ProMax
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(@peepvato) reported
@kornsteven @O2 Mine keeps changing to the recycling details instead (I’ve never used switch up but I have it) 🫣
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Benjamin Webster
(@benjaminlfc) reported
For anyone having an issue when ordering the new iPhone from @O2 when trying to use switch up and the upfront cost is showing as what you fully owe for the phone you need to get to the basket page before it actually updates to just the £1 upfront cost, obviously getting to the basket page is proving difficult but it does update to £1 once there