O2 Outage Report in Blackwell, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Blackwell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Blackwell, England
The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, Belper, and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Phone | 9 days ago |
|
Matlock
|
Phone | 21 days ago |
|
Chesterfield
|
Phone | 24 days ago |
|
Chesterfield
|
Internet | 1 month ago |
|
Belper
|
Phone | 1 month ago |
|
Nottingham
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Blackwell, England
Latest outage, problems and issue reports in Blackwell and nearby locations:
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Leanne Robinson (@leanneellis) reported from Barlborough, England@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Chuck Frakes (@frakcha) reported from Bolsover, EnglandTrying to port my number online but keep getting rejection emails - bit of help @O2
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Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandSo on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandCheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, EnglandShocking customer service from @O2 yet again🙃
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Paul Carnall (@paul_carnall) reported from North Wingfield, England@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Jonny 🌍 (@JonoVallans) reported from Derbyshire, England@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Abbott (@hanrahb) reported@O2 You ask me to DM you details yet don’t reply. Been with @o2 for over 20 years but your screwing with me. Out of country mat the mo and don’t you dare cancel my contract leaving me stranded
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Jayne watkins (@JayneWat) reported@O2 Tried numerous times to get through to Payment Management team in number you’ve given - no option for this team. Waited ages each time for billing team but no answer on hold yet again each time. Service level is ridiculous and unacceptable especially when so much money taken 😡
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LalaK (@lnksav) reported@O2 4th day of phone mast not working (previously tweeted) and there are no updates for my area. What am I paying for!? So disappointing, such a waste of money.
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Peter Ly (@Peter_Lyy) reportedHi @O2 , I want to do a multisave (another sim) for my partner but I am past the 28 days. Able to help out?
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Jay (@join4te) reported@O2 Day 49 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Erin Kennedy (@erin_perin) reported@O2 @Pipsos4 What’s the point in telling people to DM about this issue when you refuse to offer any useful advice or timeline?
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Jonas Twothieves (@2thieves) reported@O2 Can O2 fix the SIM issue that I can make outgoing calls and texts but do not receive incoming calls and texts. Please do not continue to be useless.
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Suzanne Jones (@Scent_Trail) reported@O2 I have just had notification that you have turned off 4G on my account, and as a result I have no signal. Can you tell me why please?
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Liam McGrath (@McG70371461) reported@itssamlou_ @O2 Are you also having issues making outgoing calls and with mobile data?
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Laura Cleary (@LauraCleary) reported@O2 no data service all day and night, your website says no service issues, your customer service is shut....what am I supposed to do?