O2 Outage Report in Brighton and Hove, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Brighton and Hove, England
The most recent O2 outage reports came from the following cities: Newhaven, Hove, Burgess Hill, Worthing, Brighton and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Total Blackout | |
| Hove |
Phone | |
| Hove |
Phone | |
| Hove |
Phone | |
| Burgess Hill |
Internet | |
| Hove |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Rob Hoegger
(@robster277) reported
from
Peacehaven, England
@O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Angeline Celeste
(@AngelineElliot1) reported
from
Brighton and Hove, England
@O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Morgan
(@CMorgan1993) reported
@o2 I cannot believe the shocking customer service I have received from@this company, I’ve had an issue since April and was told to get a sim replacement…the person didn’t even look at the area and there’s a mast down which wouldn’t work with a new sim anyway
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Wayne J Foster
(@MCFCWayneF) reported
@O2 I really love you. I love the way you treat a long term customer who misses a DD for the 1st time. I love the way you cut me off, send me 8 letters & a letter from a debt company all in 2wks while making it VERY hard to pay you. THANKS FOR NOTHING!! 😡 Bye
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Craig Morgan
(@CMorgan1993) reported
Txt after text saying it will be fixed in this many days that many days but nothing. Myself and my wife missing calls text and can’t use our data is so inconvenient 😡, a few time speaking to @o2 expressing this issue to be told a manger would call back as I raised a complaint.
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Sara
(@HasteukS) reported
@O2 are there signal issues in the Ealing area at the moment ?
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Ed Furnell
(@EdFurnell) reported
Hey @O2 quick question. Why is it sometimes easier if I switch down to 3G for my internet to work when travelling on a train. Often my phone says it has signal and 4G… but actually there is no internet connection. It’s 2022. Is it too much to ask for signal everywhere?
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David Doran
(@daveyboi36) reported
@O2 are there problems with your mobile broadband? Been trying to connect to it since 11am this morning?
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Alisha Faye Parry
(@foxylemon86) reported
@O2 I have to say I am royally fed up with the constant battle for signal! I have to go out into my garden to attempt to have a phone call. I actually dread making a phone call due to the battle I have to keep my signal. I will have to find another provider on renewal.
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Sue Wilson 💙
(@dotriflewithme) reported
@O2 how do I cancel my O2 phone insurance please - doesn’t seem possible on My O2? It doesn’t seem to offer anything beyond my home insurance offer - unless you can tell me differently?
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Faisal
(@InitialFizz) reported
@O2 Yes I redeemed the code while in the long queue and it said I had 25minutes left. The cashier scanned my QR code and said it didn’t work so instead he typed the code in and it still didn’t work. I’m not getting any luck as last time the code didn’t redeem. Is going late the issue
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Sarah-Jane
(@sarahjane2211) reported
@O2 if I pay off the last 3 months of my device plan can I end my contact??? Your app is crap not working