O2 Outage Report in Newhaven, East Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent O2 outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Brighton |
Phone | |
| Lewes |
Internet | |
| Hove |
Phone | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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CMB ARTWORKS
(@CmBJeb) reported
from
Eastbourne, England
@O2 come on this is a joke no signal or network for over a weekend, what is going on. I'm going cancel my contract soon very annoyed!! Please respond asap!! Jim
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Fl🌼wers
(@adzflowers) reported
@O2 Received a call from 0333 006 7136 claiming to be from 02, offering 40% discount on my contract, if I renew for 2 years. When I asked if I could speak to the team via Live Chat on your website, they said they'd put me through to another team on call to help. Suspect fraud.
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El 🌈 TPWK ◟̽◞̽
(@EleTpwk) reported
Can’t believe @O2 is still trying to scam me into paying money for a device I returned a month ago!!! Even with the receipts for return and all the time I lost on the phone and in store trying to solve this issue!!!
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DPDgroup
(@DPDgroup_news) reported
@R_Lufc_c @O2 We're sorry to read that. If you would like to speak to a representative, please download the DPD app and type this into the Live Chat feature of our app and it will connect you with someone. You can also reach our Customer Service support line at 0121 275 0500. Kind regards.
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HarⓋey
(@unrestive) reported
Carried on misunderstanding the @O2 customer service guy on the phone. No reason for it at all, perfectly normal accent, I just couldn't process the words properly. Said 'pardon' and had to ask him to repeat himself, I feel so bad
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Ky 🐺 ඞ
(@KyserWuff) reported
@O2 Please for the LOVE OF GOD fix your ****** phone signal! Just had a telephone interview and the signal dropped 3 TIMES!! NOT the impression I want to give off when I'm trying to get a job.
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Just A Tweet
(@_AllTheSocials_) reported
@O2 Just fix your system to put people through to an advisor when your flawed automated system can’t help instead of hanging up on them. Very very poor system that would make even the pope swear.
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John
(@KeaneJohn69) reported
@JamieCook1995 @O2 Ah I’m just me. Everybody loves a treat and even better if it’s free. The greggs and Caffè Nero will tell you if it’s still available and you’ve got 20 mins once you’ve requested the QR code to redeem it so do it when at the shop.
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Richard Cookson
(@R_Lufc_c) reported
@DPDgroup_news @O2 Thanks, your live chat was a really poor experience to be honest. I was however advised that someone from the depot will be calling me by half 11 so will keep my fingers crossed
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Graeme
(@GraemeRLister) reported
I upgrade through the MyO2 app. On screen says "available to order" I order. Go through all the clicks and tap the final agreements stuff. Great. Then I get an email "your order is out of stock" Hang on a mo....??? Make up your damn minds, @O2 Try and keep your site updated!!
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MSTKN
(@MSTKN51868544) reported
Hi @O2 i was accepted for a sim only recently. I have bad credit and defaults on my credit file, will i still be able to get a handset in 3-6 months? And would there be a credit check?