O2 Outage Report in Newhaven, East Sussex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent O2 outage reports came from the following cities: Burgess Hill, Brighton and Hassocks.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Total Blackout | |
| Brighton |
Phone | |
| Brighton |
Phone | |
| Brighton |
Wi-fi | |
| Hassocks |
Phone | |
| Hassocks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Brighton and Hove, England
So @o2 priority app not working at all now . Anyone else
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.
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Hamish McKenna-Coles
(@hamishmckcoles) reported
from
Brighton and Hove, England
@O2 priority app and website not working !!!!! Please help !!!
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Brighton and Hove, England
@O2 Surprised as apps down
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Hove, England
Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Brighton and Hove, England
Once again @o2 priority site down
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Andy 🦋
(@pandyy_95) reported
from
Brighton and Hove, England
5G signal in Brighton is absolute pants @O2
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Brighton and Hove, England
My sister just told me her voucher from @o2 didn't work. Im not paying the massive increase prices for a one day Ticket. Anyone able to help her out 🙄 #EGX2022
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Baulch
(@joceth97) reported
@O2 I couldn’t get tickets for a gig via the O2 app (@teskeybrothers) so ended up purchasing them through ticketmaster. As an O2 customer, can I still get priority access when I get to the venue?
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knotty
(@glennknott) reported
@DalaiPalmerMCR @clpblue1 @O2 Same in heywood keeps coming up not registered on the net work .been giving them **** for a month they are brain dead
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Stacey Sim
(@StaceySim) reported
@O2 Frustrating doesn't cover it appalling is the word you are looking for, and I have cancelled my direct debit until it is resolved, imagine now someone will actually want to help
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Colin Patterson 🐝
(@clpblue1) reported
@DalaiPalmerMCR We have 2 phones and two tablets. The signal on all 4 are 0 or 1 bar. Definitely thinking of moving from @O2 next time my contract is up
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Rob B
(@MrRBenno) reported
@O2 customer service is absolutely shocking. They promised me they cancelled a sim as they couldn’t do what I required (sold me the SIM saying it could be done) I’ve received bills the last 3 months. Never used it once. Each time calling them and they reassuring me it’s sorted
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Susan *******
(@sjp1974) reported
@O2 no signal for 10 hours, not local network issue, tried live chat after 4 hours… absolutely no help. Can’t log in to my O2 as not recognising password, and can’t reset as no signal to receive text messages! Can’t call as no signal… what do I do????
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Jay
(@join4te) reported
@O2 Day 5 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Vicky Abbott
(@Voobot) reported
@O2 Not impressed, just changed my daughter PAYG tarif, and it told me to add credit. Added credit, it was immediately taken out as the old tarif. Just logged on and there's no credit on her account, no allowances and no online support.
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Chris Whitfield
(@ChrisW71) reported
@O2 Thanks for the reply, I'll have a look at these. I do know a number o2 customers who experience the same issues with signals in this part of DN8 area. Cheers.
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Mark Ventham
(@MarkVentham) reported
@O2 please could someone help I have contacted O2 four times and been promised four times my number will be switched over and now over a week later still no further forward, promised calls back not called, not sure where else to turn, apart from end my contract under cooling off