O2 Outage Report in Newhaven, East Sussex, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent O2 outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Brighton |
Phone | |
| Lewes |
Internet | |
| Hove |
Phone | |
| Brighton |
Phone | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
-
Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
-
Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.
-
Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
-
Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄
-
🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Brighton and Hove, England
My sister just told me her voucher from @o2 didn't work. Im not paying the massive increase prices for a one day Ticket. Anyone able to help her out 🙄 #EGX2022
-
Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
-
Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?
-
Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
-
Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
-
Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
-
🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Hove, England
Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
-
Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.
-
Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
-
Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
-
Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
-
Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
-
Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
-
A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
-
Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
-
Andy 🦋
(@pandyy_95) reported
from
Brighton and Hove, England
5G signal in Brighton is absolute pants @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Frank
(@FrnkThHmnBy) reported
@O2 I was on hold for 30+ mins. Hung up and tried again, this time asked for an upgrade, magically someone answers straight away. Do you just hope people will get bored and endure the terrible signal and customer service for a few more years?
-
Joseph Bonthuys
(@joebonthuys) reported
Hey @O2 any chance you can actually refund me the £209 you’ve stolen from me? Countless phone calls to get it resolved and yet here I am 5 months later and still not a penny from you. Absolutely horrendous customer service! Plus not heard a jot about the complaint I made!
-
george cassey
(@Yogi_1969) reported
@O2 I am fed up with your “their is a mast problem in my area”. Please get me out of this contract, customer service is non existent.
-
True Values
(@TrueValues6) reported
@O2 I have been with o2 for almost five yrs and have my whole family is with o2 and I pay £100 n more bill every month.There is no internet on my phone for more than month n nothing is done.Called many times no resolution disgusting service can I change my network to @EE ?
-
Alix ✌️
(@alixjones27) reported
@O2 being awful already only been with them a week should of stayed with @VodafoneUK!!
-
Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S)
(@SerenaMann69) reported
@O2 Just joined you. Haven't had signal for a single minute since joining. Customer services hung up 4 times after being on hold for over 2 hours total. Can't obtain a simple PAC code to leave you...luckily still within cooling period. Feel sorry for your contracted customers!
-
brusk
(@bruskyyyy) reported
@O2 hey guys, trying to redeem my 3 months free Apple Music for existing customers through O2 Priority, but unable to do so as I am being told the offer cannot be redeemed with my current subscription (I am currently on a student plan). Any help would be appreciated!
-
40.1%Londoner
(@100pcLondoner) reported
@_Harriet90 @O2 It’s an old policy and doesn’t seem too bad for a high risk teenager’s phone. Wouldn’t ever get it for my own phone esp as many policies don’t even include just losing it, but this one did. Have now concluded the process.
-
Suzanne Horner
(@SuzCEO) reported
@O2 yet again, your service is total crap!! I can’t speak to a manager due to COVID!!!! When will people stop using Covid as an excuse for crap service. #shocking
-
Harriet
(@_Harriet90) reported
@100pcLondoner @O2 Reconditioned phones can be picked up very cheaply, insurance never worth it