O2 Outage Report in Newhaven, East Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent O2 outage reports came from the following cities: Burgess Hill, Brighton and Hassocks.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Total Blackout | |
| Brighton |
Phone | |
| Brighton |
Phone | |
| Brighton |
Wi-fi | |
| Hassocks |
Phone | |
| Hassocks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄
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Andy 🦋
(@pandyy_95) reported
from
Brighton and Hove, England
5G signal in Brighton is absolute pants @O2
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Stéphanie C
(@Stephke_C) reported
from
Newhaven, England
@AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Hamish McKenna-Coles
(@hamishmckcoles) reported
from
Brighton and Hove, England
@O2 priority app and website not working !!!!! Please help !!!
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Hove, England
Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Brighton and Hove, England
My sister just told me her voucher from @o2 didn't work. Im not paying the massive increase prices for a one day Ticket. Anyone able to help her out 🙄 #EGX2022
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Brighton and Hove, England
Once again @o2 priority site down
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hypodeemic Nurdle
(@xpf7741) reported
@O2 I'm on the cusp of leaving you after 15 years (I think), the 'start a conversation' thing on the app is too busy, but it's not a live chat thing so not sure how that can be, so does anyone want to have a crack at keeping me as a customer? I've got 48 hours.
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lexie♡
(@lexiesimmonss) reported
@O2 Yes, what do I do as I still have no service
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Jess Green
(@gingie234) reported
@O2 @Selfridges The app is saying I’ve already used my instant win code today but I havnt? Please help 😩
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n💜
(@neishx) reported
@O2 Hi are 0345 numbers free to ring. I'm a pay monthly customer
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OneCrispyCritter
(@OneCrispyCritt1) reported
@O2 Don't know how you claim to be the UK's no.1 network when your website or app doesn't work and I end up using almost my entire allowance because my tariff wouldn't update! Honestly don't know why I switched to you, #ByeFelicia
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Kris
(@KrisLaw1992) reported
@O2 has the network not been working properly lately? As a few times a day I will get errors about text messages not being sent?
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Emma 💜
(@lilyemma_xo) reported
@O2 have to be THE WORST customer service team in the world.
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Sarra
(@Sarra_G_666) reported
@O2 Apparently i’m never off it 😈😈
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Sara Roberts
(@roberts_sara) reported
@O2 I have just had the most ridiculous conversation with your team. I am a Kong standing business customer who has just purchased a new Apple Watch. When trying to connect it I was told I would have to buy a new phone because O2 can’t connect a business customer to a Apple Watch
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.