O2

O2 Outage Report in Romford, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Romford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Romford, Greater London, England 09/29/2025 16:35

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent O2 outage reports came from the following cities: London, City of London, Loughton, Hackney, Newham, Tower Hamlets, Grays, Dagenham and Catford.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomCity of London Total Blackout
United KingdomLoughton Internet
United KingdomHackney Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • JonMannings85 Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • nathibeats IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • SWheatlandCAFC Sam Wheatland (@SWheatlandCAFC) reported from Romford, England

    @Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • BhattMilli Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • SophieGudge_ Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Beathhigh Ian Rankin (@Beathhigh) reported

    Any @O2 customers in Edinburgh failing to get a signal on their phone? I’m currently reliant on broadband.

  • allenben13 ben (@allenben13) reported

    @O2 help with do get my upfront cost if my check score is not good

  • No1Deathy J (@No1Deathy) reported

    @Beathhigh @O2 I thought it was just me with my internet signal, very few and far between, and I'm down London way!

  • KRL8122 KObi (@KRL8122) reported

    @O2 after 20 years of loyalty...I am done with O2... awful service and customer support... just received my Pac code and will be moving to EE

  • 1JackWebster Jack Webster (@1JackWebster) reported

    @O2 can I ask why the service on my phone simply doesn’t work when automatically connected to 5G? With an increase of 5G masts being installed, the future with O2 doesn’t look promising if it continues in this way?!

  • JaneyGuy10 Janey Guy (@JaneyGuy10) reported

    1/2 @O2 I was defrauded 15:15 on Tuesday, and I called you at 15:22 - I reported that someone had changed the address on my account and ordered an iphone contract of 1800 I was told the fraud team would call me within 48h. You refused to cancel the order, change the address

  • Topbird69 Lea Rose (@Topbird69) reported

    @O2 all your phonelines are not working they either will not call or they are engaged. This is really unhelpful as I need to change my bill date. Can someone help me please.

  • FemmeboiEcho ✨ECH♡✨ Bunny Prinxe🐰👑 (@FemmeboiEcho) reported

    so its been just over 3 weeks since i last had any service and now @O2 have updated their estimate for when they'll have it fixex to the 17th of april. p sure ive missed out on multiple callsbacks from potential employers bc of this.

  • Jennifergaunt11 Jennifer Louise (@Jennifergaunt11) reported

    @WayneWheatley44 @O2 Mine finishes in July, cannot wait! What network are you thinking of joining? I’m thinking Vodafone

  • xandramercy Alexandra Mercy (@xandramercy) reported

    @brough_yacka @O2 I had same issues days back but @KatherineCoder7 helped me recovered my account back and I can now login my account back as normal you can message her for help