O2 Outage Report in Brentwood, Essex, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (25%)
-
Total Blackout (15%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent O2 outage reports came from the following cities: Grays, London, Dagenham, East Ham, Barking, Chelmsford, Basildon, Ilford, Harlow and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Phone | |
| Grays |
Phone | |
| London |
Phone | |
| Dagenham |
Phone | |
| Dagenham |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
-
María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
-
Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
-
scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
-
siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
-
Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
-
Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
-
Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
-
Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
-
Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
-
Ryan_Schaverien
(@RyanSchaverien) reported
from
Chelmsford, England
@O2 Extremely slow data coverage for the past 3 weeks.... any help?
-
Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
-
RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
-
Kate Dalby
(@KJDalby) reported
from
Chelmsford, England
@O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.
-
Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
-
Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
-
Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
-
KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
-
Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
-
siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Yorkshire Football guru
(@fc_pickering) reported
@O2 Hi, ordered placed for iPhone 12, email back saying received order but out of stock. Rang you customer service team to change colour of device as white not in stock. They said have to cancel order online. Unable to do this as they order isn’t showing. Poor service, Help!
-
Cleo
(@cleo_190000) reported
You @O2, your service is dire. You keep hanging up when I need to make international calls. Please pick up the phone without hanging up. Service is absolutely dreadful!
-
Ben Orchard
(@B_Orchard) reported
@O2 I’m still awaiting an email containing a proof of usage letter. You said it can take up to 24 hours, we’re on day 2, please help.
-
Ben Hardill
(@hardillb) reported
Hi @O2 You took the local (GL11 5HD) mast down on the 20th to upgraded and said you'd be finished by the 24th. The coverage checker is now suggesting it won't be back before 30th. What went wrong?
-
Pebbledash
(@Brockleydash) reported
@O2 I’ve been a customer for a long time and don’t often need to get in touch but really struggling with your customer service today. I need to make international calls and appears I can only change this by contacting you. However this is impossible. Please #help
-
Rob Smith
(@dr_robert_) reported
@O2 the worst customer service for a straight forward upgrade imaginable….Vodafone/ee/3 here I come!!
-
RM
(@cabbage1875) reported
@O2 hi,I can't access the My o2 app,says my login details are wrong and when I ask for a code to reset it it always says the code is isn't valid despite being correctly entered
-
martine cohen
(@mccc123bacardi) reported
@O2 you are a disgrace me contact taken out still charging for the old one 2 months down the line
-
TOM
(@tomclark54321) reported
@O2 absolutely disgraceful service , been charged for over 2 months with tripled rate and don’t even have a functioning SIM card. Explain
-
rob Knevett
(@KnevettRob) reported
@O2 why can I not use my code for odeon cinema problems every time I try