O2

O2 Outage Report in Brentwood, Essex, England

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The latest reports from users having issues in Brentwood come from postal codes CM13.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Brentwood, Essex, England 03/25/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brentwood, Essex, England

The most recent O2 outage reports came from the following cities: London, Brentwood, Ilford, Upminster, Abbey Wood, Harlow, Newham and Chigwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • HighEquanimity ᑕ L ∆ R Ξ N ᑕ Ξ (@HighEquanimity) reported from London, England

    @O2 I your team messaged me yesterday to collect my new #SamsungGalaxyS26Ultra. I went to the store but was told it wasn't available for collection till today. I was very disappointed, but the manager took time to come apologise to me personally. I was amazed by the service.

  • Wildster180774 Leyton Wylde (@Wildster180774) reported from Erith, England

    @dhl e-commerce is the worst company I've ever had to deal with. The customer support just blatantly lie. @o2 your no better. Resulting in me cancelling my contract and going elsewhere after so many years. What a joke.🤬

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • davidmcbride1 David McBride FCCT (@davidmcbride1) reported from Erith, England

    @O2 @MoneySavingExp Just had emails to say that my monthly plan with O2 will increase by £2.50 in April rather than £1.80. No explanation as to why? Can you help? I have 2 plans with you and both of these cost under £17 so I'm looking at about a 15% rise.

  • AndrewRatnage Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • SimonHemmingshj Simon Hemmings (@SimonHemmingshj) reported from Chelmsford, England

    @O2 @GarethTurpin I appreciate your personal message. However, I now remember why I left you last time, lower than average service, and now a 17.3% total price increase, which is disproportionate and completely knobbish if you ask me. @BBCNews

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • asteelbath Alastair Steel (@asteelbath) reported

    @O2 I've spoken to 202 twice this month and they've given me all the usual guff. Apparently you are upgrading! Presumably degrading the service first so that the 'upgrade' seems better. If you can't keep the basic service working, tell people in advance.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 @O2 so I would have to speak to an advisor in retentions to cancel my contract?

  • dilligaf2k10 BearWith 🐻 (@dilligaf2k10) reported

    @o2 why is your connection on 4G so crap in Brighton & Hove?

  • forest_jay Jay (@forest_jay) reported

    @CarlosNFFC Are you an @O2 customer by any chance?

  • Jamila_Artist Jamila (@Jamila_Artist) reported

    @O2 I have no network since about 4pm ish... do you know when it’ll be back please?

  • DiWhite7 Di White (@DiWhite7) reported

    @O2 I’ve got a mobile wifi O2 pocket hotspot and haven’t used it for a couple of years. It’s now showing a red network indicator. Does this mean the payg sim will no longer work?

  • elyman84 lyman (@elyman84) reported

    @O2 is there any way I can speak to an actual human about my account? I’m having issues receiving texts from Amazon and that robot on the customer service line just keeps ending the call

  • femmebop jes (@femmebop) reported

    @O2 I have a new unlimited contract but no sign of free Apple Music - neither shop nor customer service can help?

  • Jemah1983 Jema Hart (@Jemah1983) reported

    @O2 Yes the guy on the phone said he set it all up. I can text and call him and him me but 4g is still not working.

  • Jemah1983 Jema Hart (@Jemah1983) reported

    @O2 my sons phone is now entering the second week without 4g.... we have tried everything you have suggested, we have now put the new sim card in that you sent and he still has no 4g! #help