O2 Outage Report in Brentwood, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Brentwood, Essex, England
The most recent O2 outage reports came from the following cities: Romford, London, Erith, Chelmsford and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Total Blackout | |
| London |
Internet | |
| Romford |
||
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Kate Dalby
(@KJDalby) reported
from
Chelmsford, England
@O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Ryan_Schaverien
(@RyanSchaverien) reported
from
Chelmsford, England
@O2 Extremely slow data coverage for the past 3 weeks.... any help?
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jack C
(@Jbc729) reported
@O2 You really need to get your act together O2. I’ve had a problem with my phone for some weeks now, which still hasn’t been resolved. Customer Services promised me a call back yesterday, still waiting 😡😡 Looking forward to my contract ending
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Michael Luke Walsh
(@MLPWalsh) reported
Just got cut off by @O2 call center when I asked to make a complaint??
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Jordan Newland
(@jenewland1999) reported
@O2 I checked the website and there's reportedly issues with a cell tower where I live. As I'm working/studying from home I'm not currently going anywhere else.
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Neil
(@neily1212) reported
@O2 No reception at my postcode and this is the useless message on your website - "Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it." Could you be more vague?
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Aaaaaalllllllllliiii
(@aaa_lll_iii_W) reported
Why is the @O2 app down the one time I want a coffee👎
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Emma⚢-Taylor Swift Fan ¹³ 🦋Naya Rivera🦋 🏳️🌈
(@taylorismyangel) reported
@O2 Hello I have o2 pay as you go how do you cancel bundles as the bundle I have had took all my credit
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carla-jade✌🏻️
(@carlaajade_) reported
@O2 been with you for YEARS no problems, got a new sim but wanted to keep my number. The transfer seemed to go well until a few days ago, now I can’t make any calls/send texts and my number has changed to a different one?! What’s going on?!!
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H
(@Vernichtenden) reported
@O2 I never ever get 4g in my home town and the amount I pay a month for no 4g is pathetic
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Trendspot
(@trendspotltd) reported
@O2 I'm having issues with new sim. Your automated help isn't helping nor is ANYTHING online. How can I SPEAK to someone to resolve my issues? I can't receive or make calls. URGENT
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Curtis Curtis
(@LurtisLurtis) reported
@O2 Everywhere actually. I did try to request a new sim as I’ve been having problems ever since I received the phone to be honest. But I couldn’t and have been waiting for the store to re open to get a new one. My signal is awful. I could have full 4G and sometimes won’t load!