O2 Outage Report in Brentwood, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent O2 outage reports came from the following cities: London, Basildon, Ilford, Bexleyheath, Wickford, Romford, Erith and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Basildon |
Phone | |
| London |
Phone | |
| London |
||
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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VINNY P
(@vinnypDJ) reported
from
Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Jacob Wood
(@j4cobwood) reported
from
Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞
(@AbbeygaleRose) reported
from
Chelmsford, England
Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sara OA
(@Saaraomar) reported
@O2 my data and voice calling has been down for over 47 hours now is there still an unknown issue?
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Sabrina Rafael
(@sabrinarafael_) reported
@O2 hello, I ordered a new phone and contract to pick up today in London. I'm at the store but they can't give me the phone (even though they have 6 in stock) because it hasn't processed on your system. I've tried calling customer service and no luck. Please help!!
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Godspeed You!☭ Black Pudding
(@owlbearcamus_) reported
@wheresnicktoday @O2 I’ve been meaning to change company for a while but this has absolutely put the tin lid on it. So so ****.
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eddie
(@EddieBuggy) reported
Phone signal on @o2 has been atrocious the last few months. Showing to have 4G but using online services been sketchy. Even sending online messages has been brutal. Not isolated to an area either. Happening in Manchester, Blackpool, Edinburgh and Glasgow. What’s up with that?
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Stu
(@cursednumber7) reported
Hi again @O2 I now cannot send text messages on your terrible network. My phone reckons I’ve got a strong 4G signal, little does it know that that means nothing on O2
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Pauline Scholey
(@ScholeyPauline) reported
from
Uppingham, England
@O2 I am still receiving phone calls from a company called CV the last number they rang from was 0141 489 0715. Any idea who they are? The caller says they are an authorised O2 company. I never deal with third parties my contract is directly with you. Please advise.
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Samuel 🌿 FernDaddy 🌿
(@IAmSimplySamuel) reported
@gobshitechris @wheresnicktoday @O2 As a fellow EEer, I need to see the receipts because damn 🥲
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✨SallySparkles✨
(@20_YearsTooLate) reported
@O2 sort out the problems everyone is having with signal and data before we all leave challenge 🙃
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Luka
(@ludast22) reported
@O2 2/3 miss doctor's appointments, work calls etc. I've called customer service countless times, with no outcome, often having the line go dead after waiting 20 minutes. I've gone to 02 stores which haven't offered any support either. I've emailed complaints team which haven't
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Mathew Sims
(@mathewcsims) reported
Hey @O2 - I've been trying for nearly two weeks to buy a new phone from you (an upgrade). Your website gives errors when I try to pay, visiting a store I was told to call you, and when I call you I'm promised, "it'll be fixed in a day or two," which it hasn't been. Help?