O2 Outage Report in Billericay, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Billericay, Essex, England
The most recent O2 outage reports came from the following cities: London, Basildon, Witham, Dagenham, Southend-on-Sea and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Kate Dalby
(@KJDalby) reported
from
Chelmsford, England
@O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Ryan_Schaverien
(@RyanSchaverien) reported
from
Chelmsford, England
@O2 Extremely slow data coverage for the past 3 weeks.... any help?
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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red trev
(@23shawthing) reported
@O2 hi I need help with change of address I can't do this online
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Jed
(@jedpauljust) reported
@O2 I PAC'd my old EE number for swap - I was told it would go through on 10/5, today I'm left with both sims saying No Service since yest AM and can't make calls/ receive texts to either number on O2... I've rebooted, reset and patiently waited - what am I supposed to do?
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Myrtle
(@MoaningMsMyrtle) reported
@O2 customer service is absolutely shocking!!!
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Andy McKeown
(@AndyMcK1982) reported
@O2 Why can’t I get a signal at all in Liverpool (L15 area)??? Both my personal and work mobile have been struggling all week!
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GH
(@G_Hughes86) reported
@dunny6times @O2 I’ve just moved from EE to 3 and now I can’t get signal at Anfield
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The Craft Centre Bourne
(@CentreCraft) reported
Getting fed up to the back teeth with the service sorry lack of service from @O2 3May went down. Still very patch and customers can’t use smart devices to pay loosing me money and customers. @O2 don’t answer messages,emails can’t call no signal grrrrr.
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Daniel Badzire-Smith
(@DTBSmith) reported
@theclwilliams @O2 I am suffering from the same issue but 5G showing and nigh-on unusable internet in London
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Mandie
(@themandiespence) reported
@O2 I need help with something on my latest bill please
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Colin Woods
(@Colin__Woods) reported
@O2 I can confirm you’re unable to offer a fault free service as I’ve not had a network since yesterday morning - hence asking for a refund!!!