O2 Outage Report in Billericay, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Billericay, Essex, England
The most recent O2 outage reports came from the following cities: London, Grays, Dagenham, Rayleigh, Chelmsford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Grays |
Phone | |
| Grays |
Phone | |
| London |
Phone | |
| Dagenham |
Phone | |
| Dagenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Andy Lobo
(@andy_lobo) reported
from
Romford, England
@twistedrao @O2 My data is crap on O2 this time round.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞
(@AbbeygaleRose) reported
from
Chelmsford, England
Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Roskilly
(@CharlesRoskilly) reported
@O2 Hi o2, The number transferred this morning but I didn't get any emails or text to confirm. But since late morning (I think), I've had no signal at all. Can't call, text or use mobile data. I have restarted my phone but that hasn't helped. It's been a disappointing first week.
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Full Circle
(@FC360D) reported
@O2 have you guys rolled out 5g in S45 area? I noticed yesterday that my phone had 5g even though the signal checker says no 5g in my area so I'm confused.
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Murray Bowman
(@_murraybowman) reported
@O2 What bs! I DM’d you hours ago and still no response. What crap service!
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Madhetty
(@Madhetty1) reported
@O2 What a load of crap! Spent 3 hours il never get back trying to get them to adhere to the law and unlock an old hanset! Still no further on but they could sell us a cheap contract!! Beggars belief
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Woody
(@StevenWoodgate) reported
@O2 my number hasn't transferred, can you help please?
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SynysterOne
(@OneSynyster) reported
@O2 I have no service on my sim, can you help?
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JDK Flooring
(@FlooringJdk) reported
@O2 do you have managers anymore? Been promised a call back twice and still hasn't happened. People should use @ee instead probably get better service
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Henry Keating
(@Henry_Keating87) reported
Official reply from complaints @o2 is that as I live in a highly populous area (48k) I should be happy with my level of service (non existent) and switch to 3G to call when out and about (phasing out) or use wifi calling (which you don’t have when out and about) 🤡
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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chloe
(@chloe58834923) reported
@O2 why is it so ridiculously hard to send texts/data tonight???? Sort it out a week to do ‘maintenance’ is ridiculous. Leaving customers unable to use phones. Hope you’ll at least be knocking something off bills given all the trouble