O2 Outage Report in Billericay, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Billericay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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            Phone (51%) 
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            Internet (27%) 
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            Total Blackout (15%) 
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            Wi-fi (4%) 
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            E-mail (3%) 
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            TV (%) 
Live Outage Map Near Billericay, Essex, England
The most recent O2 outage reports came from the following cities: London, Romford, Erith and Chelmsford.
| City | Problem Type | Report Time | 
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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 ScottCanEat 
    (@ScottCanEat) reported 
    
        from
            London, England ScottCanEat 
    (@ScottCanEat) reported 
    
        from
            London, EnglandHey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help 
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 Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on 
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 Thomas-Lee 
    (@TRFC_Tom) reported 
    
        from
            London, England Thomas-Lee 
    (@TRFC_Tom) reported 
    
        from
            London, England@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work 
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 Alex Hale 
    (@HaleAlexander) reported 
    
        from
            London, England Alex Hale 
    (@HaleAlexander) reported 
    
        from
            London, England@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint 
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 Dan Harvey 
    (@HarvsTheDuck) reported 
    
        from
            Rayleigh, England Dan Harvey 
    (@HarvsTheDuck) reported 
    
        from
            Rayleigh, England@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry. 
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 Ricci Fothergill 
    (@rfothergill) reported 
    
        from
            Brentwood, England Ricci Fothergill 
    (@rfothergill) reported 
    
        from
            Brentwood, England@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since. 
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 Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England@cleggytaxi @O2 Yep you’re right. Signal dropped again. 
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 Sheree 
    (@Sheree_Kirby) reported 
    
        from
            London, England Sheree 
    (@Sheree_Kirby) reported 
    
        from
            London, England@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear. 
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 𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 
    (@AbbeygaleRose) reported 
    
        from
            Chelmsford, England 𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 
    (@AbbeygaleRose) reported 
    
        from
            Chelmsford, EnglandBeginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2 
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 Andy Lobo 
    (@andy_lobo) reported 
    
        from
            Romford, England Andy Lobo 
    (@andy_lobo) reported 
    
        from
            Romford, England@twistedrao @O2 My data is crap on O2 this time round. 
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 Roslyn 
    (@RoslynBriggs89) reported 
    
        from
            London, England Roslyn 
    (@RoslynBriggs89) reported 
    
        from
            London, England@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service. 
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 Stiffordblue 
    (@STIFFORDBLUE) reported 
    
        from
            Grays, England Stiffordblue 
    (@STIFFORDBLUE) reported 
    
        from
            Grays, England@O2 can not access my account online to find out when my contract is up HELP needed 
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 Joe Bignell 
    (@joe_bignell) reported 
    
        from
            London, England Joe Bignell 
    (@joe_bignell) reported 
    
        from
            London, England@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced 
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 siege 
    (@siegeism) reported 
    
        from
            London, England siege 
    (@siegeism) reported 
    
        from
            London, England@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something? 
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 Colin Shaw 
    (@ColinShaw_CX) reported 
    
        from
            London, England Colin Shaw 
    (@ColinShaw_CX) reported 
    
        from
            London, EnglandUnbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail 
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 Kevin Newman 
    (@KevinWNewman) reported 
    
        from
            London, England Kevin Newman 
    (@KevinWNewman) reported 
    
        from
            London, England@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out! 
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 Mr Grayburn 
    (@PaulGrayburn) reported 
    
        from
            Romford, England Mr Grayburn 
    (@PaulGrayburn) reported 
    
        from
            Romford, EnglandHey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew! 
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 Mike Bahirathan #FBPE 
    (@mikebahirathan) reported 
    
        from
            Southend-on-Sea, England Mike Bahirathan #FBPE 
    (@mikebahirathan) reported 
    
        from
            Southend-on-Sea, EnglandCome @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors 
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 Mr Grayburn 
    (@PaulGrayburn) reported 
    
        from
            Romford, England Mr Grayburn 
    (@PaulGrayburn) reported 
    
        from
            Romford, England@kythespy @O2 Deleted it now, **** ‘em. 
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 Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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 Deb Mitchell 
    (@softwarebeep) reported Deb Mitchell 
    (@softwarebeep) reported@O2 @Apple my iPhone 12 became faulty and is under two years old and was delivered as part of a 3 year contract. Apple store looked and said o2 as retailer were obligated to repair as less than 2 years as per consumer law. However my care asking for over 500 quid? Help? 
- 
            
 Kevin Boynton 
    (@KevinBoynton) reported Kevin Boynton 
    (@KevinBoynton) reported@O2 @cymboi When a customer takes a contract, the cost of a phone is costed into the price. For instance, with an iPhone the contract factors in around £800 over a 24 month contract. With this in mind how has this value increased by 18% when the cost is already set. Daylight robbery O2 
- 
            
 Alex Hogben 
    (@ANJHogben) reported Alex Hogben 
    (@ANJHogben) reported@O2 why have I been hung up on 3 times call customer services?! 
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 Stacey 
    (@malacey_) reported Stacey 
    (@malacey_) reportedSick of @o2 having theeee worst signal imaginable. Feel like I’d be better with tin cans and string. Need a lottery win to buy out my contract and be rid of them. 
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 Matty Barron 
    (@mattbaz04) reported Matty Barron 
    (@mattbaz04) reported@O2 I need help with my account 
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 Pipo 
    (@pipotweet) reported Pipo 
    (@pipotweet) reported@O2 Hi, I tried to send a DM but it's not working. I have an issue with my o2 mobile account. 
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 CryptoDunkey 
    (@CryptoDunkey) reported CryptoDunkey 
    (@CryptoDunkey) reported@O2 failing to terminate my contract in January still billing me and falsely taking money is what 02 is all about 
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 Patrick Frost 
    (@frostefroste) reported Patrick Frost 
    (@frostefroste) reported@bt_uk - upgraded to super fast broadband- which of course doesn’t work and now have no broadband. @O2 - your mobile broadband also not working - taking my money and not getting anything in return. #brokenukplc 
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 Patrick Frost 
    (@frostefroste) reported Patrick Frost 
    (@frostefroste) reported@bt_uk Hi BT, I have called (but without Wi-Fi calling) as @O2 don’t give me 4G here either it is very hard to get anywhere but in theory service should resume “today”. Literally pirates in the 1600’s had better customer service / delivery skills. So I will just whine on here 
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 Stacey 
    (@malacey_) reported Stacey 
    (@malacey_) reportedSick of @o2 having theeee worst signal imaginable. Feel like I’d be better with a ton can and string. Need a lottery win to buy out my contract and be rid of them.