O2 Outage Report in Billericay, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Billericay, Essex, England
The most recent O2 outage reports came from the following cities: London, Brentwood, Maldon, Upminster and Witham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Ryan_Schaverien
(@RyanSchaverien) reported
from
Chelmsford, England
@O2 Extremely slow data coverage for the past 3 weeks.... any help?
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
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𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞
(@AbbeygaleRose) reported
from
Chelmsford, England
Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Kate Dalby
(@KJDalby) reported
from
Chelmsford, England
@O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Brown
(@KateKadisha) reported
@O2 @NSPCC Service at the minute is appalling. Can’t get new sim no matter what I try!
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Stuart Jarvis
(@thejarv) reported
@liz1967 @Stoozo_ @O2 What do you have to do to get one!? Been a continuous customer since the BT Cellnet days, gotta be worth something!
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Andy Sawers 💙
(@mr_numbers) reported
@RachaelDunlop @O2 I’m absolutely no expert but I’m replying in the interest of a quick (and possibly helpful) reply. I think I’ve heard before that it can happen when a sim gets cloned. I’ve no idea what the solution is, other than to raise this possibility with O2. That shd help protect you.
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Lavender
(@fieldoflavende1) reported
To a human. This is a DISGRACE. I am paying for a phone I DO NOT have. Worst customer service I have ever experienced!!! @O2 🤬🤬🤬 2/2
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James Vertigan
(@jamesvertigan) reported
@o2 Do you know of any issues in EX36 or EX16 areas? Seen people in my local area reporting no O2 signal this afternoon.
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soria
(@soriacanthearu) reported
@O2 never experienced such bad customer service as I have with o2. Reply to my dm!
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Rachael Dunlop
(@RachaelDunlop) reported
@DublinWriter @O2 Also, you have to give permission from your phone to allow your other apple devices to handle messaging. So, no, someone can't send messages from their mac if they have your phone number or your iCloud sign in.
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Georgie Billings
(@GeorgieBillings) reported
@O2 @BTGroup on behalf of at least this customer #DontFundGBNews
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Connor Beech
(@Connor_Beech_) reported
@O2 absolutely disgraced by your service to my partner been trying to get through to O2 for the last few weeks and unable took her filling out bad survey to talk to human being who was just helpless, phone two days out of apple warranty so now being told to pay for repair!
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John Doherty
(@OneRealJGD) reported
@mr_numbers @RachaelDunlop @O2 Cloning a SIM is not easily done. But not impossible. I have read of examples where provider outlets do not do adequate security checks and authorise the issue of a second SIM to a fraudulent applicant. Generally you would "spot" other symptoms - like breaks in your service.