O2 Outage in Witham, Essex, England

Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

@O2 GREAT NETWORK IS DOWN AGAIN!!

@O2 @CostaCoffee Just tried the same address on my phone over cell network and that server does not respond.

@O2 hi do we get any compensation for yesterday as my phone had no access to internet and was in and out of service all day please. Thanks

@O2 is back! Although I'm a @giffgaff customer.

@O2 hope you are going to reimburse for the disruption in the service

@O2 #joke. Over 12 hours to fix! And still no service.

@O2 please sort out your signal, this is unacceptable it’s been off all day

Still no service @O2 #MeO2

Ah, good. @O2 3G and 4G down. Suppose I’ll just pray that our shitty @bt_uk Wi-fi doesn’t cut out like it does on a daily basis 🙄

@O2 I have been a customer of yours for nearly 10 years now but I will be leaving you as soon as my current contract is up as you are one of those companies who don't reward loyalty just new customers.

@O2 £50 a month on a phone contract that is useless Signal doesn’t work without WiFi 12 months it’s been like this and just get told it will get better Family on @VodafoneUK don’t have this issue

@planetcallum @ThreeUKSupport @ThreeUK @O2 Interesting that @ThreeUKSupport continue to refer to Payforit, which ceased to exist in December 2019. These charges are clearly the result of a contractual relationship between @ThreeUK and ModoMobi, as evidenced by the fact that the scam only operates on the Three network.

@O2 wow never experienced such bad customer service. Spoke to 4 different people who were all unable to help reduce my bill, the 4th of which just hung up on me mid sentence. O2 are clearly not willing to help people who #badservice #CustomerService #phone #financialhardship

Day 11 & the @PSAuthorityUK still unable to answer. I suspect it’s because they either really don’t have a clue, or there would be retrospective legal action from previous cases. Can you help please @Ofcom @aimmtweets @commsadruk @ThreeUK @O2 @EE @bt_uk @VodafoneUK

@Ben_zilla @O2 I’m having the same problem in the WS1 area

@O2 losing signal on walsall area

Wow @O2 need to update their customer service hold music😅

@ThreeUKSupport I just want to leave. Your service is crap. Signal is crap. Big mistake moving from @O2 to you.

@O2 I just need to give my pac code to join.....your phone line is sending me to myo2 but it won't work. Help!