O2

O2 Outage Report in Chelmsford, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chelmsford, Essex, England 03/28/2024 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chelmsford, Essex, England

The most recent O2 outage reports came from the following cities: London, Braintree, Witham, Basildon and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomBraintree Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • KJDalby Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • RyanSchaverien Ryan_Schaverien (@RyanSchaverien) reported from Chelmsford, England

    @O2 Extremely slow data coverage for the past 3 weeks.... any help?

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • JamesSharp87 James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • 1011FOXEE beverley fox (@1011FOXEE) reported from Takeley, England

    @O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasonmgs Jason Rayner (@Jasonmgs) reported

    @O2 Hi need tech help. Can you help?

  • Maths_with_M Maths_with_Martin (@Maths_with_M) reported

    @O2 your online messaging has been down for several hours, just says "all agents are busy, try later" Can you assist via DM please?

  • aussierunning Andrew (@aussierunning) reported

    @virginmedia @O2 But if you’re an existing customer and don’t need a SIM, you’re forcing a new 18 month contract to upgrade. I’d pay £35 for the Hub4 and 1Gbps is available at the same price I pay today, but you won’t provide it unless I start a new contract… ‘computer says no’ - poor form.

  • wilsongrahams Lord Grim (@wilsongrahams) reported

    @O2 Your customer service line needs to actually work. An automated message telling me to use an app or site i cannot access then hanging up is not customer service. You want my wife's phone back, you contact me.

  • BecsApp7 Becs 💙 (@BecsApp7) reported

    @O2 Hi, my contract has ended, do I still need to give 30 days notice to leave or will requesting my PAC code automatically cancel my contract once I’ve switched?

  • philipcgleeson Philip Gleeson (@philipcgleeson) reported from Leeds, England

    @O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care

  • DonalQuig Donal Q-S 💙 (@DonalQuig) reported

    @o2 11 texts today to say the phone I ordered 5 weeks ago was finally in store...drove to collect to be told systems down & I’ll get a phone call confirmation. Poor customer service after 17 years as a loyal customer 😔

  • DaveCoe1 David Coe (@DaveCoe1) reported

    @O2 Have an old hand-me-down Galaxy S7 that was originally a contract phone but is now using a payg sim card. Is there any way to prevent the message centre number reverting back to the contract number after I change it to the payg number?

  • mattlejog matthew (@mattlejog) reported

    Any idea about how to contact @O2 about an order. Not answering phone and tech problem when trying to contact from website!!

  • RyoHaz51 RyoHaz (@RyoHaz51) reported

    @O2 Hi I sent you a DM about my pay monthly sim not working. Thanks