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O2 outages and service status in Chelmsford, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from Great Leighs, England

    @O2 The fact it’s in 3 seperate locations, where my current projects are located, suggests it’s on your side. To use the excuse that there is too much traffic is also ridiculous as means you have over sold your network.

  • KJDalby
    Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • JamesSharp87
    James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • rfothergill
    Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • SimonHemmingshj
    Simon Hemmings (@SimonHemmingshj) reported from Chelmsford, England

    @O2 @GarethTurpin I appreciate your personal message. However, I now remember why I left you last time, lower than average service, and now a 17.3% total price increase, which is disproportionate and completely knobbish if you ask me. @BBCNews

  • AbbeygaleRose
    𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 (@AbbeygaleRose) reported from Chelmsford, England

    Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

  • HarvsTheDuck
    Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • 1011FOXEE
    beverley fox (@1011FOXEE) reported from Takeley, England

    @O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!

  • EmRosePull
    Emmss (@EmRosePull) reported from Chelmsford, England

    @O2 GREAT NETWORK IS DOWN AGAIN!!

  • IanMaxy94
    Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • rightwingback
    Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • JulianLittle4Ag
    Julian Little (@JulianLittle4Ag) reported from Little Dunmow, England

    Apologies to anyone who has tried to call me at the back end of this week. Badly let down by the useless service @O2 who are now saying that it will take ANOTHER 3 working days to move my number 🤬.

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • RyanSchaverien
    Ryan_Schaverien (@RyanSchaverien) reported from Chelmsford, England

    @O2 Extremely slow data coverage for the past 3 weeks.... any help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dhegartymusic
    declan hegarty music (@dhegartymusic) reported

    @O2 This is not new.I'm fed up with this topic.i feel the only outcome is for you to ask your supervisors to acknowledge this poor service and stop given me some scrip.I get it.Hear it .know it .But alas, O2 is still rubbish. Please only respond with useful information...No script.

  • Frugal_ways
    Deano... (@Frugal_ways) reported

    @O2 Website crashing - after displaying payment screen - tried on three browsers now. Thought it was the authorisation issue, default email opening a browser that no longer works with website. Changed default browser on email, it worked, but payment confirmation screen crashed.

  • ozzybn1989
    JB (@ozzybn1989) reported

    Hi @O2 I haven’t been able to make or receive calls for the last 15 minutes. Any idea when the network will be up & running again? #O2

  • jonaths
    Jonathan Stewart (@jonaths) reported

    @O2 @o2businessuk I'm not sure what's going on with you at the moment, but your customer service atm is truly shocking. All of your comms channels are broken - I'm trying to upgrade, and it's impossible to speak to anyone

  • SarahWM45
    Sarah H (@SarahWM45) reported

    On the phone to @o2 and the security settings to go through both automated and to human are utterly insane. Unworkable. Cannot understand what they are saying. Stressful and confusing. We have no signal for two years and they still want exit fees!! @MartinSLewis

  • MiKe1983_
    Mike (@MiKe1983_) reported

    @O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....

  • phaynes1976
    paul haynes (@phaynes1976) reported

    @O2 I call bullshit can’t even make any calls no bar signal and when 1 does pop up no dial tone or anything what’s going on O2

  • PaulS87W
    Paul (@PaulS87W) reported

    @O2 can you please sort out you log in process to get into my o2 to pay a bill on a laptop. It’s an absolute joke of a process. I log in and I’m prompted to log in again to pay my bill. What’s the worst that’s going to happen someone’s going to pay my bill for me?

  • sargeant_gail
    beijinggail (@sargeant_gail) reported

    @O2 Well you’ve taken 8 hrs to respond to this - absolutely appalling customer service!!!

  • leahculleyyy
    leah 🍒 (@leahculleyyy) reported

    @O2 why can i not get cell service anywhere in my house now? i cannot make or receive calls, so what am i paying for?