O2 Outage Report in Chelmsford, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent O2 outage reports came from the following cities: London, Rayleigh, Basildon, Wickford and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Rayleigh |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| Basildon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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beverley fox
(@1011FOXEE) reported
from
Takeley, England
@O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞
(@AbbeygaleRose) reported
from
Chelmsford, England
Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki 🇺🇦🌻
(@Briz_Girl) reported
Been with @O2 less than a week, via @virginmedia . Given PAC code to both and still no word as to whether number is being transferred. Last time I changed network it was completed in 24 hours. Wishing I hadn't changed.
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John Mulcahy
(@mulcs85) reported
@EnglandRugby @AllBlacks @O2 Ryanair customer complaints handling training?
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SR
(@SR_ARUN_) reported
@O2 Help immediately. My E SIM is deactivated although I didn't receive replacement SIM. Check DM sent. Immediately activate my SIM card. I can't make call or use internet. I pay for the services
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Barry Honeycombe
(@bhoneycombe) reported
@O2 do not buy from this company. Customer for 30 years. Paid for upgrade. Confirmed phone in stock. But lied. Then lied again and again. Took my money but don’t have stock. Terrible. Will see them in court if I don’t get it resolved.
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Fraser Anderson
(@FrazAnders) reported
@O2 When you are waiting for help@O2redeem respond to an email...
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AimeeLD
(@aimeedun1102) reported
@O2 why do o2 think it's acceptable to take nearly £800 for a phone they have had delivered back to them!O2 confirmed they have the handset. No response of multiple calls & promises of call backs. Went to store to have sales assistant roll her eyes. Disgusting customer service.
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me
(@jipjopplop) reported
@O2 is there a problem with the my o2 app as it won’t let me upgrade anything
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Claire dunn
(@Claired49986769) reported
@O2 I have no mobile signal in the NE40 area of Gateshead
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Rob
(@_robharrington) reported
@O2 my tariff was changed automatically to a 1GB tariff, customer service have said this was a system error and have said they’re reversing it back to my original tariff but nothing is changing. What is going on??
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Joanne Flynn
(@JoanneF75018865) reported
@O2 My number is transferring from Tesco Mobile which uses o2 network. I requested this through my o2 app