O2 Outage Report in Chelmsford, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chelmsford, Essex, England
The most recent O2 outage reports came from the following cities: London, Brentwood, Maldon and Witham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| London |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Kate Dalby
(@KJDalby) reported
from
Chelmsford, England
@O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.
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Ashley Leggett
(@ashley_leggett) reported
from
Great Leighs, England
@O2 The fact it’s in 3 seperate locations, where my current projects are located, suggests it’s on your side. To use the excuse that there is too much traffic is also ridiculous as means you have over sold your network.
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James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Ryan_Schaverien
(@RyanSchaverien) reported
from
Chelmsford, England
@O2 Extremely slow data coverage for the past 3 weeks.... any help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey Friend
(@StaceyFriend16) reported
@O2 such disappointing customer service this evening! I have been a customer for 13 years and now looking to move as a result.
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Mezin Aslan
(@Mezin1905) reported
We paying a lot to @O2 but the data service is absolutely S**t.... when I call the #O2 technical service l, they say "we have a technical issues sorry that"
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Carol Johns_TC
(@cajjio) reported
@O2 when are you going to sort out your signal issues in my area, I am losing business as my clients cannot reach me. This has been going on for 6 months, keep getting fobbed off! Paying for a service that myself and thousands of others not getting.
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Tom Bowman
(@TomKBowman) reported
@res_pubblica @RevRichardColes Which doesn’t suggest @O2 have their focus on customer experience. If it worked people would use it!
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Jules Gray
(@family_jules) reported
@O2 I don't know a Barbara. And I'm afraid I deleted the texts. I got one about changing my online password. I haven't done this. I got another calling me Barbara which appeared to be a customer service follow-up call.
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Scott Kendrick
(@KinkMonstrous) reported
ok so my phone broke last tuesday, a week ago and I got in touch with @O2 on wednesday to get it picked up, they never arranged someone to pick it up so they said they would get someone to pick it up the day after and then again no one picked it up, they finally picked it up /1
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Scott Kendrick
(@KinkMonstrous) reported
nearly a week after i reported my broken phone, they said it would take 48 hours and while it only got picked up yesterdat i went and did research on how long it takes @O2 to take a claim seriously. Some people on twitter has said that it takes or could take up to /2
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edmund
(@browned81) reported
@O2 trying to swap my old number from another network to my new account with o2. Doesn't appear to have worked, can't get through on the phone and the my o2 app doesn't help
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Matt
(@mattmartincouk) reported
@o2 What is going on with your network at S74 0PB. Multiple devices have full signal on 4G getting sub 1Mb down and up is so poor I can't even test. Vodafone and EE at the same location (full signal too), 50Mb+!
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Stacey
(@StaceyxGraves) reported
I wonder if @O2 are going to compensate for the fact that I havent had any signal at all for 2 days. Not even one bar. Getting stupid now