O2 Outage Report in Chelmsford, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Chelmsford come from postal codes CM1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- 
            Phone (51%) 
- 
            Internet (27%) 
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            Total Blackout (15%) 
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            Wi-fi (4%) 
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            E-mail (3%) 
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            TV (%) 
Live Outage Map Near Chelmsford, Essex, England
The most recent O2 outage reports came from the following cities: London and Chelmsford.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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 Corina Wieland 
    (@CorinaWieland) reported 
    
        from
            London, England Corina Wieland 
    (@CorinaWieland) reported 
    
        from
            London, England@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this. 
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 Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three 
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 Joe Bignell 
    (@joe_bignell) reported 
    
        from
            London, England Joe Bignell 
    (@joe_bignell) reported 
    
        from
            London, England@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced 
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 Ali Malik 
    (@Ali_Malik) reported 
    
        from
            London, England Ali Malik 
    (@Ali_Malik) reported 
    
        from
            London, EnglandThe ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2 
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 Alex Hale 
    (@HaleAlexander) reported 
    
        from
            London, England Alex Hale 
    (@HaleAlexander) reported 
    
        from
            London, England@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint 
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 𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 
    (@AbbeygaleRose) reported 
    
        from
            Chelmsford, England 𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 
    (@AbbeygaleRose) reported 
    
        from
            Chelmsford, EnglandBeginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2 
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 Thomas-Lee 
    (@TRFC_Tom) reported 
    
        from
            London, England Thomas-Lee 
    (@TRFC_Tom) reported 
    
        from
            London, EnglandHaving an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned 
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 Dan Harvey 
    (@HarvsTheDuck) reported 
    
        from
            Rayleigh, England Dan Harvey 
    (@HarvsTheDuck) reported 
    
        from
            Rayleigh, England@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry. 
- 
                
 Colin Shaw 
    (@ColinShaw_CX) reported 
    
        from
            London, England Colin Shaw 
    (@ColinShaw_CX) reported 
    
        from
            London, EnglandUnbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail 
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 Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England@cleggytaxi @O2 Yep you’re right. Signal dropped again. 
- 
                
 Thomas-Lee 
    (@TRFC_Tom) reported 
    
        from
            London, England Thomas-Lee 
    (@TRFC_Tom) reported 
    
        from
            London, England@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work 
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 Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England Alan Greene 
    (@AlanGreene73) reported 
    
        from
            London, England@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on 
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 Emmss 
    (@EmRosePull) reported 
    
        from
            Chelmsford, England Emmss 
    (@EmRosePull) reported 
    
        from
            Chelmsford, England@O2 GREAT NETWORK IS DOWN AGAIN!! 
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 Corina Wieland 
    (@CorinaWieland) reported 
    
        from
            London, England Corina Wieland 
    (@CorinaWieland) reported 
    
        from
            London, England@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer 
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 Roslyn 
    (@RoslynBriggs89) reported 
    
        from
            London, England Roslyn 
    (@RoslynBriggs89) reported 
    
        from
            London, England@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service. 
- 
                
 Vger Ann Goldby 
    (@Iccle_Princess) reported 
    
        from
            London, England Vger Ann Goldby 
    (@Iccle_Princess) reported 
    
        from
            London, EnglandIts amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf! 
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 Ryan 
    (@rightwingback) reported 
    
        from
            South Woodham Ferrers, England Ryan 
    (@rightwingback) reported 
    
        from
            South Woodham Ferrers, England@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down 
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 Mrs Lady Jade ❤ 
    (@The_Lady_Jade_X) reported 
    
        from
            London, England Mrs Lady Jade ❤ 
    (@The_Lady_Jade_X) reported 
    
        from
            London, EnglandMother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either! 
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 ScottCanEat 
    (@ScottCanEat) reported 
    
        from
            London, England ScottCanEat 
    (@ScottCanEat) reported 
    
        from
            London, EnglandHey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help 
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 Thomas-Lee 
    (@TRFC_Tom) reported 
    
        from
            London, England Thomas-Lee 
    (@TRFC_Tom) reported 
    
        from
            London, England@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days. 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 NF Protogen 
    (@NFProtogen) reported NF Protogen 
    (@NFProtogen) reportedI know this is most likely an error with my ****** @O2 signal but it made me chuckle 
- 
            
 Mr Harrison, Head of Computing #loveteaching 
    (@MrAHarrisonCS) reported Mr Harrison, Head of Computing #loveteaching 
    (@MrAHarrisonCS) reportedI am furious with @O2 - you cut me and all four family phones off last night with no warning due to "unusual usage", yes we were in the US and I told you at the beginning of the holiday and raised the price cap accordingly! How dare you demand £218 immediately to restore service. 
- 
            
 Ember Inns 
    (@EmberInns) reported Ember Inns 
    (@EmberInns) reported@thekinaton @O2 @mbplc Hi Jason, we were informed there was a slight technical issue which lasted around 15 mins and we're pleased to advise this has been resolved. Apologies for any inconvenience this caused you at the time. CP 
- 
            
 Alex Hibbert 
    (@zanda01) reported Alex Hibbert 
    (@zanda01) reported@O2 I’ve tried the Thursday Thursdays code the last two weeks and it doesn’t work at all? Any help at all? 
- 
            
 Dave Bagnall 🇬🇧 
    (@djbsuffolk) reported Dave Bagnall 🇬🇧 
    (@djbsuffolk) reportedLoyal @O2 customer here - if you're thinking of switching to them don't - infrastructure unfixed for over a year, despite the 'team being aware' and an over 11% price increase. 
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 Mr Harrison, Head of Computing #loveteaching 
    (@MrAHarrisonCS) reported Mr Harrison, Head of Computing #loveteaching 
    (@MrAHarrisonCS) reported@O2 This whole episode has rocked my confidence in @o2. You've treated us appallingly and are still refusing to see it. I'm not a debt risk. You can see that. My usage was understandable, you can also see that. Your process is broken and unacceptably distressing. 
- 
            
 Jason Sensation 
    (@thekinaton) reported Jason Sensation 
    (@thekinaton) reported@EmberInns @O2 @mbplc Doesn't help me. Now my voucher has expired.. Terrible. 
- 
            
 Pedro Griff 
    (@realpetetwm) reported Pedro Griff 
    (@realpetetwm) reported@O2 priority offer not working in Ember inn saying QR code invalid 
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 Da Prince 
    (@lakhan_prince) reported Da Prince 
    (@lakhan_prince) reported@O2 hi am so fed up with o2 and all the lies I have been told and the rude advisors tbh nobody gets back to you people the service is so terrible and all they are after is your money 
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 Pand'Assassin 
    (@lapinoscaseylee) reported Pand'Assassin 
    (@lapinoscaseylee) reported@O2 please don't use DPD for delivery. They're the worst. I need a refund for next day delivery fee on my new phone. Who can I speak to? Thanks