O2

O2 Outage in Cardiff, Wales

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 No problems detected at O2

O2 problems in the last 24 hours in Cardiff, Wales

O2 Outage Chart in Cardiff, Wales 06/04/2020 06:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 65.56% Phone
  • Internet 27.22% Internet
  • Wi-fi 2.78% Wi-fi
  • E-mail 2.22% E-mail
  • Total Blackout 1.11% Total Blackout
  • TV 1.11% TV

O2 Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Cardiff, Tonypandy, Newport, Penarth, Caerphilly, Weston-super-Mare and Hengoed.

United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomTonypandy Phone
United KingdomNewport Phone
United KingdomPenarth Phone
United KingdomCaerphilly Phone

O2 in Cardiff, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:
  • BCFCOLIVERDOG Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales

    @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • DoddAimee Aimee Dodd (@DoddAimee) reported from Weston-super-Mare, England

    @O2 wonder if you can help - I want to add my husband to the family plan, he has his PAC code, how do I transfer him across 🤔#o2help

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

  • Waldron_Diana Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right

  • ieuanbeal15 Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales

    @O2 your live chat service is garbage. 15

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @pinecone95 @O2 It's coming along slowly but surely. No sign in Barry or Cardiff yet.

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @O2 @tig1985 I’m in cardiff with same issue

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • HywelButcher Hywel Butcher (@HywelButcher) reported from Cardiff, Wales

    Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

  • jamieriddell Jamie Riddell (@jamieriddell) reported from Cardiff, Wales

    Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • pwilliamsevents Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • suzystiddy Suzystiddy (@suzystiddy) reported

    @O2 my husband is currently shielding, and unable to leave house. He has paid you twice by accident has tried to call you and was spoken down to. Natwest have confirmed the double payment. All he wants is the money returned so he can pay other bills. He is vulnerable.

  • abhishekdeb_ abhishek (@abhishekdeb_) reported

    Anyone on @O2 with the shitttest service pretty much every day. Even people on blood BT got better reception.

  • chrisbrandrick Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England

    @kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.

  • davidiwanow David Iwanow #WearAMask (@davidiwanow) reported

    @lilmsrandom @O2 yeah really sucks, the MiFi might not solve the SMS verification issue

  • liamtmaloney Liam Maloney (@liamtmaloney) reported

    Just joined @O2 and am already regretting my decision. The worst automated phone system I’ve ever used.

  • lilmsrandom Little Ms Random (@lilmsrandom) reported

    @davidiwanow @O2 Thanks, David. I don't have any mobile signal in my area (a phone mast has been down for a while) so I can't receive texts or calls, which is my main issue. I can't authorise payments without my security codes which are sent by text!

  • jcarr162000 James Carr (@jcarr162000) reported

    @O2 No never dropped I'll have a look at the link

  • oliveryoun9 Oliver Young (@oliveryoun9) reported

    Come on @O2 … Please can you respond and help...

  • NataliaMalan87 Natalia Malanowska (@NataliaMalan87) reported

    @Dene_Palmer @O2 57 houres And my sim start working. I call to o2 And I tell I do complain And I find company who help me I wait maybe 1 hour And sim working

  • akmsh5 Scottish Desi Guy (@akmsh5) reported

    @O2 you morons fkd up my credit rating because of your total incompetence. What kind of **** company are you running when you can't cancel a SIM only contract within 14 days notice period. I had called so many times and even got written confirmation. Took me years to build rating