O2 Outage in Weston-super-Mare, North Somerset, England

@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

@O2 wonder if you can help - I want to add my husband to the family plan, he has his PAC code, how do I transfer him across 🤔#o2help

Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right

@O2 your live chat service is garbage. 15

When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

@pinecone95 @O2 It's coming along slowly but surely. No sign in Barry or Cardiff yet.

@O2 @tig1985 I’m in cardiff with same issue

Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

@O2 2/2 it’s like someone deliberately switches off the internet on match days, but I’m sure that doesn’t happpen.....😉 Signal is perfectly fine there usually, & if it’s vol7me of people, why are other able to connect seems like an O2 thing as my son & daughter also have problems..

@O2 It’s CF11 8AZ. ardiff City Stadium. My point is that I can hardly get any connectiveity with a 4G signal showing. Someone sat next to me with EE can connect. Granted it’s a sports stadium but this was 60m before kick off with barley anyone in there. Happens every match 1/2

@O2 shocking attitude of customer service rep. Please get in touch.

@CPWTweets call me TODAY to sort this **** out!! (If you even know my number as I don't!) I want my hounded upgrade to @EE cancelled and want to stay with @O2 I shall also be making an official complaint over your handling and hounding I received to upgrade last week!

@O2 you lot are fixing my **** today when i get back from work. i want my number back. And i want to use the services im paying for on this monthly sim. I dont know why you didnt swap my number, but something is wrong and you jeed to fix it because i cant contact anyone .

@Dene_Palmer @O2 I wait 30 hours And they said they have technical problem.

@O2 Sorry guys but the support that just shoots canned responses at you and clearly doesn't understand basic English, turned me off so much that i stick with Vodafone

of course the my o2 app goes down when i’m tryna check my bill @O2 interesting

@O2 I am an extremely positive person. Try to see the good in every situation and everything and everyone. However your level of service towards my 75 year old mother has been shockingly **** and you should be ashamed of yourselves.She has no internet or service #SortItOutPlease

@PeanQ @O2 I’m also having the same issue. Phoned today, and told there are issues and to wait a min of 48hours before contacting again!

@O2 I need some help with my phone account please

@O2 having problems and no customer service or online help! Not impressed!

@O2 I’m never getting a phone off you guys ever again you simply sell broken iPhones to people and expect them to pay the full price