O2 Outage Report in Weston-super-Mare, North Somerset, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent O2 outage reports came from the following cities: Cardiff, Weston-super-Mare and Cheddar.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Rich!!
(@rich_t1977) reported
from
Weston-super-Mare, England
@O2 Poor customer service again!!! Can’t get hold of anyone and just going round in circles on there so called, help, pages!!!
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Mark Hawkins
(@themarkhawkins) reported
from
Barry, Wales
@viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Charlie Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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anthony davies 🇾🇪🔰🏴🇺🇦
(@acdavies67) reported
from
Barry, Wales
Well I've gotta be honest,never again will I take another phone contract out with @O2,wherever I go in a 50 mile radius of my home,my signal is **** and they called me last week offering me more data,more data ?,*******, i can't get anywhere near my data limit now ffs 😡😡😡😡
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Divya
(@divyaparikh_) reported
from
Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Super Blue Eye Dog
(@BigDogWrestler) reported
from
Cardiff, Wales
How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Eddy 🏴
(@ChrisEddy_7) reported
from
Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Dave South
(@davesouthphoto) reported
from
Cardiff, Wales
If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Kathryn
(@tweetkattweet) reported
from
Weston-super-Mare, England
@O2 hi, I’ve been waiting for a SIM card to be delivered for over a week, tried speaking to your support people who wanted the code they’d sent to the phone which I couldn’t give them as I don’t have the phone! So frustrating
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Lea French
(@Lea_May_) reported
from
Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hana
(@ohmygouldness) reported
@O2 you guys suck. Your data signal is diabolical and just cost me so much money as I used a GPS tracked electric scooter which failed to lock for over 15 minutes because of your diabolical signal. If the company dont refund me i want my money back from you guys
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Steve
(@Steve45573203) reported
@O2 Shame you can't support you customers 47 minutes and waiting hope is warning to anyone thinking of signing up here
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Bee
(@rianna_bee) reported
@O2 Hi I’m having issues with my Apple Watch the battery doesn’t even last half a day, can you help?
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Becca Jones
(@pengetoanywhere) reported
@O2 Hmm, should ports leave customers without signal or internet for up to 4 days? I would be surprised.
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Becca Jones
(@pengetoanywhere) reported
@O2 And yes, I was assured by 2 members of your customer service team it was all done on Thursday morning. I’ve never had this issue before, it’s been a total pain not being able to use my phone (despite still paying for it 🙃) it’s just not good enough!
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MsmewitdatBS
(@MsmewitdaBS) reported
@O2 why am@I talking to a fraudster named William based in India? I am trying to cancel my contract with O2 and these incompetent people in India are just incompetent!!!!
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Lorraine Dowler
(@DowlerLorraine) reported
@O2 why are responses so slow on dm?
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Daniel Marr
(@danmarr) reported
@GlennSmithF1 @O2 Yep, they keep lines open, even the ones that are mis-sold, preventing the customer from getting pay monthly. The customer is punished twice, once with the mis-selling and a second time by restricted access and credit checks
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Arvind Ramesh
(@Travellingsanta) reported
@O2 I am absolutely disgusted to inform the level of customer experience offered which makes me feel grateful of moving my network provider elsewhere. I was disappointed to have been rejected for credit applications stating my credit score to be very poor for the same.
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Matthew
(@Matthew_Mc_D) reported
@virginmedia @O2 @itvtakeaway Your Internet service is abysmal