O2 Outage Report in Weston-super-Mare, North Somerset, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent O2 outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Weston-super-Mare |
TV | |
| Cardiff |
Phone | |
| Cardiff |
Phone |
Community Discussion
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O2 Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)
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Jade Bowns
(@JdBowns91) reported
from
Barry, Wales
@O2 on the website it says to contact your customer services to change my name and other issues I want to discuss yet the only way I can get through to someone is to say I’ve had fraud occur! All I want to do is speak to someone why is it so hard. Chat is also unavailable
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Aimee Dodd
(@DoddAimee) reported
from
Weston-super-Mare, England
@O2 wonder if you can help - I want to add my husband to the family plan, he has his PAC code, how do I transfer him across 🤔#o2help
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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LisaEdwards78
(@LisaEdwards78) reported
from
Barry, Wales
@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296
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Sam Machin
(@sammachin) reported
from
Cleeve, England
@hardillb @O2 What’s the project? I think @tarim8 was running a lorawan network as part of Bristol wireless
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Peter Williams
(@meribelman) reported
from
Penarth, Wales
@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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💙
(@jenbo_29) reported
@O2 what an absolute disgrace this increase is! Especially reading all about your profits of 2022. Just Shameful! The Excuse, the rising costs so to power your network given your profit results last year it’s a damn cheek.
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AndyB
(@abav47) reported
@jodielouiseart @O2 I’m similar. Was forced onto O2 via Virgin Media and it’s horrific since the change (Virgin was originally EE piggyback), got another 15 months or so left of my contract and I’m contemplating getting out of it early cus I can’t put up with the lack of any signal anymore!
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James Kelay
(@KelayJames89) reported
@TheTacticalBrit @O2 Unfortunately for us lot stuck here in the uk @TheTacticalBrit Tesco is our only choice of mobile network now as they won’t put up there prices 👍
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Christine Webb Chapman
(@ChrisChapman111) reported
@O2 Could someone please help me please. I've sent messages, hung on the phone twice today and your virtual support is rubbish!!!
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Lea
(@Learosexx) reported
@o2 increasing our bills so they can ‘ power their network’ maybe use some of the millions of profit you made last year yeah?
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Chris Wilmshurst
(@ChrisWilmshurst) reported
@DirectTechYT @O2 I paid off my device plans a few months ago, but the service was terrible so this was the final nail for me.
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DrCox222
(@DrCox222) reported
I am not putting up with the @O2 stupid price increase time to leave the network!
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εmmα
(@emmaa_w) reported
@O2 I have 4G yet my signal/internet isn’t working
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Nav Nabi
(@navnabi) reported
@O2 I have to say I’m very disappointed in your price increase. Never seen an increase like it. I was thinking about changing my Virgin Broadband to Community Fibre, looks like my O2 contract will be switching to someone else now too. Bad move, your really don’t need to do this!
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Fiona
(@Fi0na67) reported
Well what can I say, got an email from @O2 upping my contract payments in April, so thought I was going to leave. After talking to them I have a fab new contract and a new IPhone 14 on a 24 month contract… amazing customer service.