O2 Outage Report in Barry, Vale of Glamorgan, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Barry, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent O2 outage reports came from the following cities: Pontyclun, Pentyrch and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Phone | |
| Pentyrch |
Phone | |
| Pentyrch |
Phone | |
| Pentyrch |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV |
Community Discussion
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O2 Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Peter Williams
(@meribelman) reported
from
Penarth, Wales
@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Mark Hawkins
(@themarkhawkins) reported
from
Barry, Wales
@viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.
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Nick Thorogood
(@nopantsuk) reported
from
Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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LisaEdwards78
(@LisaEdwards78) reported
from
Barry, Wales
@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stavros Avgousti
(@StavrosAvgousti) reported
@smalltimedread @O2 @O2liverpool Yes it turned up around 3 weeks ago. I also got my Buds. You should still be able to claim the buds if you pre-ordered it on Feb 14th. The buds offer is made from the Samsung website not directly O2. Definitely speak to someone. I'd prob ring customer services.
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scott matthews
(@scotty570) reported
@O2 What the hell is happening I've been waiting 3 days for a simswap now. I asked for a new sim to start the process over and was told it can't be ordered because both systems are down?! If you can't activate sims how are new customers joining the network?
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Don Mah
(@donmah) reported
@O2 I just activated my pay as you go service pack for £15 and it was supposed to be 30GB of data, but my balance is showing 15GB when I text 20202. Is there anything I need to do for the bonus data?? The SIM card mail shows the 30 GB inside it
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Charlie Vagg
(@charlie_vagg) reported
@O2 I know your myO2 is down, is there anyway I can add a data bolt on by phone?
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Octopus Competitive Intelligence
(@Octopusintell) reported
2/2 Then you complain or try & resolve the problem @virginmedia push you to @O2. They don’t know what you’re talking about & try to sell you a sim only deal. More £. Complain & they tell you to call them. So you start again & yes, WiFi is as bad as before but bigger bill.
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Jay
(@jayboyfixie23) reported
from
Bognor Regis, England
@O2 How long are you going to be down for??? My wife has been trying all day and will lose all data by midnight tonight!!! Fully expect you to refund this as its your fault!!
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cath 😏
(@cacacatherinex) reported
@O2 it’s a joke that your mobile app and MyO2 has been down all night and is still down 🤬.
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Catherine
(@CatherineWOT) reported
@O2 well you already know app and website not working for at least 2 days. Just called 202. I got an automated response that told me (whilst I was talking and selecting my option), “due to no response this call is disconnecting” and then I was cut off. Losing patience…
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Belle
(@Isxbella13) reported
@o2 is there anyway I can still upgrade my phone with your website being down as I only have 72 hours to do so😤
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connor
(@connor76955462) reported
@O2 Is there anything you can do as it showed available when I got in the queue and made to look like an idiot when I got to the cashier