O2 Outage Report in Barry, Vale of Glamorgan, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Barry, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent O2 outage reports came from the following cities: Cardiff.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Bristol Oli (@BristolOli) reported from Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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LisaEdwards78 (@LisaEdwards78) reported from Barry, Wales
@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296
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Cat Peters (@CatTPeters) reported from Penarth, Wales
@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.
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Peter Williams (@meribelman) reported from Penarth, Wales
@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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Mark Hawkins (@themarkhawkins) reported from Barry, Wales
@viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.
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Lea French (@Lea_May_) reported from Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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susan denner (@DennerSusan) reported from Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Lela Patterson (@PattersonLela1) reported from Barry, Wales
@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)
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Divya (@divyaparikh_) reported from Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Eddy 🏴 (@ChrisEddy_7) reported from Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Bristol Oli (@BristolOli) reported from Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Lela Patterson (@PattersonLela1) reported from Barry, Wales
Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Niall (@yeldham_niall) reported
@O2 Hi, I have done that multiple times. My O2 gives me a button to "Join Virgin Media", even though I already am, I click it, and am taken to "My Virgin Media", where I am already signed in, this then gives me a button saying "I am already a Virgin and O2 customer"
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jen_f16 (@jen_f16) reported
@O2 I'm looking at a sim only deal on your network through @UswitchUK - do you sim only deal include EU roaming? As in can I use my normal minutes/data with no extra charges?
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Jake Powney (@jake_powney) reported
@Rafacscb @O2 I've got this issue too!
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Niall (@yeldham_niall) reported
Hey @O2, I have been trying to activate Volt as I am with Virgin Media and yourselves, but I keep getting sent in circles and am unable to get any where. Please help!!
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dipak Mainali (@ho_sewa) reported
@nothing @O2 I have started using this phone for 7 days, all the features are fine, but the phone is getting hotter, I can't use it for 30 minutes. What is the solution? Please reply. Thank you.
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Liam o shea (@Liamoshea94) reported
@O2 Old SIM card is not active. Yes transferring from one pay monthly to another. Got told there is a nationwide issue effecting all upgrades/number swaps. How long will this take to fix?
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Leonardo barroca (@barroca) reported
@O2 can you disable the annoying balance popup that I receive after every SMS or phone call I do? I've called customer service and they said they changed, but it didn't work. Thanks
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A Loving Father - Invisible Parent (@VictimsParody) reported
@Surviving_LADa @EE I have moved my account to @O2 and will never go back. They have insulted the entire male population.
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Charan (@dscr2000) reported
@bhavickpatel01 @nothing @O2 This information is from Netflix Maximum Playback Resolution: Full HD Supported Hardware Codecs: VP9 (Secure) AVC-High (Secure) HDR Capabilities: None
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Hannah Taylor (@Hannahtaylor12x) reported
@O2 i haven’t received a code for o2 priorty queue even tho it says on the app show code now. Please fix this