O2 Outage Report in Tongwynlais, Cardiff, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Tongwynlais, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Tongwynlais, Cardiff, Wales
The most recent O2 outage reports came from the following cities: Cardiff, Cwmbran, Pontypool and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cwmbran |
Phone | |
| Cwmbran |
Phone | |
| Cwmbran |
Total Blackout | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Tongwynlais, Wales
Latest outage, problems and issue reports in Tongwynlais and nearby locations:
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@pinecone95 @O2 It's coming along slowly but surely. No sign in Barry or Cardiff yet.
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Jade Bowns
(@JdBowns91) reported
from
Barry, Wales
@O2 on the website it says to contact your customer services to change my name and other issues I want to discuss yet the only way I can get through to someone is to say I’ve had fraud occur! All I want to do is speak to someone why is it so hard. Chat is also unavailable
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Robson
(@StuRobson) reported
@o2 my son and I have locked his iOS MyO2 app account. Neither of us can get the secret answer correct. Even though we know that the answers we have provided would surely be one of them. Help.
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Phil Thomas
(@PhilThomas19) reported
@RqzvE @O2 @O2 so in what order are you giving these out to customers. Like others I have been a customer of yours for 13 years and all I seem to get is a bill rise!
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Teresa Fowler
(@MixedMagicWoman) reported
@O2 Perfect. This is just what I needed. Shame the customer service rep I spoke to on the phone today didn't make any mention of it...nor did the sales rep I saw in person in your shop yesterday!
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jlc
(@thelibretto) reported
@O2 hi I’ve had an email saying I’ve changed my tariff but I never changed it, how do I find out what’s happened
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Jamie Hughes
(@_JamieHughes_) reported
@O2 Went into the store to collect it. Full signal but can’t make or receive calls. Plus mobile data is not working.
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Godwin Stewart
(@grshorwich) reported
@O2 have you flicked a switch somewhere near the PR4 post code? Data speed is still rubbish but I'm getting a full 3.5G signal. Until now, we only had very weak EDGE here.
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Josh Canavan
(@Elaniel84) reported
Utterly incompetent @O2 I ended contract early due to change of your terms and been given three different final amounts to pay. I also don’t understand why I’m paying past my 30 days notice due to being able to cancel early due to this change.
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Jamie Hughes
(@_JamieHughes_) reported
@O2 just got a new sim. Can’t make calls and online chat is not working. Please advise.
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jonpluke
(@John74245963) reported
@O2 why is the mobile data connection so bad in Torquay Uk, I keep losing connection