O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Cardiff, Maesteg, Pontypridd and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Maesteg |
Internet | |
| Pontypridd |
Total Blackout | |
| Caerphilly |
||
| Tonypandy |
Phone | |
| Pontypridd |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Charlie Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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Eddy 🏴
(@ChrisEddy_7) reported
from
Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Dave South
(@davesouthphoto) reported
from
Cardiff, Wales
If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Lea French
(@Lea_May_) reported
from
Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Super Blue Eye Dog
(@BigDogWrestler) reported
from
Cardiff, Wales
How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Divya
(@divyaparikh_) reported
from
Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Shaunalj
(@Shaunalj93) reported
from
Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma 'Dun an Doras' Tarr
(@RealTilfsworld) reported
@O2 Tried all of those, no luck. But the signal does drop around here sometimes, it's probably just being weird! Thank you though!
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alice
(@biliiusronald) reported
@O2 Nope, wasn’t working even at the stations and they have been lots of stops. It’s very weird because the signal in England and 4G was absolutely shocking but as soon as the train gets towards Scotland, it works fine 🙄
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Kiren
(@Iamkiren) reported
@O2 hi wondering if could help me? Im new customer, I placed order few hours ago I’ve had no further updates since, Wondering if could have some help to see if everything confirmed and ok?
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Lisa Jepson
(@ljstamfordhill) reported
@O2 tried to get through on live chat and 202.. but cut off, I have no service in Jersey why is that?
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Abigail Enye
(@AbigailEnye) reported
@O2 I've been on hold for over 2 hours trying to leave because your tech team can't fix my wifi issues. This is just ridiculous now. I'm surprised the phone hasn't cut out on me yet like the other times I've tried 🙄
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Jonathan Campbell
(@jonnycam79) reported
Sorry to bother you @MarkEvansO2 It is now Day 3 and our 5 business phone contracts with @O2 are still blocked with the Fraud Team. No reason given, no help. We are a small business losing money. 28 calls to @O2 yesterday and a visit to the store, 15 years with you. Very poor CS
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Mike Batson
(@mikebatson5d) reported
@O2 can you advise me when you will be installing at least 2g signal in Southend on sea ? We have running water so can we have some signal !!!!!!!!!!
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WE ARE LED BY A PISH-MONGER (look it up😉)
(@Lynbodegas) reported
@TheO2 how on earth can si speak to someone? Your automated questions about what I need are of no help, do I leave @O2 ?
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SteveP
(@SteveP75) reported
@AdzCrawford2003 @O2 Sadly in north Swindon it’s utter ****!
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louisa young
(@rileypurefoy) reported
@O2 #O2 I was told yesterday but your staff that your service works in europe. I'm a UK customer stuck with no wifi, no maps, no phone service. Can't even ring you to complain. What's going on? Please contact me ASAP