O2 Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Cardiff, Bridgend, Blackwood, Caerphilly, Pontypridd, Aberdare and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Bridgend |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Total Blackout | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Aspinall
(@SteveyAsp) reported
@nirave @O2 Yup, the last person I spoke to was the only one interested and to be fair she couldn't apologise enough...It was only because of her service that I didn't ask for my PAC...I'm only using it as a back-up second SIM in my Pixel 6 Pro
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Chanelle✨
(@ChanelleMarie18) reported
@O2 it’s a bit frustrating when your on hold after speaking with someone for 40 minutes to randomly have the call transferred and be treated like a new call and they don’t help. The First Lady was looking into an upgrade for me and to see what they could do on the upgrade fee🙄
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jayme
(@TheWildStuff) reported
@O2 I’ve been waiting since December for someone to get back to me on a bill that has been looked into apparently 3 times , I’ve since made a complaint that no ones returned my call a week ago and was told 5 days for response … still nothing
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Forty-Nine Sea Horses
(@GiveUpTheJosh) reported
**** @O2 so much. Upgraded yesterday so it would be on the same sim, go to work today and i have no data??? Great
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beijinggail
(@sargeant_gail) reported
@O2 When is someone going to sort out my ongoing issues with context - 4 weeks now - no response to my emails to resolution centre #o2 #verypoorcustomerservice #isthishowyoutreatlongstandingcustomers
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
@bt_uk I can assume that any terms of cancellation of my contract are now void because since December I've received no mobile signal while at my workplace location... Seems unfair to me to pay for a non-service. Might as well speak to @VodafoneUK or @O2 to see if I'll receive any signal
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Nirave 尼拉夫
(@nirave) reported
@SteveyAsp @O2 LOL I’m not surprised. I am surprised they reinstated it, they were complete idiots when I worked for them 11 years ago and it’s sad to see they’re still the worst UK network by a country mile. In total I’ve attempted 6 calls to them and only had 1 person who actually gave a damn
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Jayson Booth
(@BigManBooth) reported
@BorisJohnson @virginmedia @O2 I sat in the hospital car park receiving a phone call from my wife to say that we had lost our baby CAUSE OF COVID RULES Only allowed 15 people at my mums funeral CAUSE OF COVID RULES “**** The Government And **** Boris ” - Stormzy
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S Dennison
(@SDennison15) reported
@O2 im returning my new phone for refund... There is NO way to contact you to tell you this!!! So doing it here! Ur cust serv is PANTS!! Not happy customer.
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Forty-Nine Sea Horses
(@GiveUpTheJosh) reported
@O2 Love how you dont respond after you're so rude to me. You wont be seeing my custom again. Cancelling said new 24 month contract, cya.