O2 Outage Report in Llanharan, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Llanharan, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llanharan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 04: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Llanharan, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Pentyrch, Cardiff and Pontypridd.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Phone | ||
Phone | ||
TV | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Llanharan, Wales
Latest outage, problems and issue reports in Llanharan and nearby locations:
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Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales
@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales
@O2 website down and your not answering phones just great
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Lea French (@Lea_May_) reported from Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Eddy 🏴 (@ChrisEddy_7) reported from Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Bristol Oli (@BristolOli) reported from Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Bristol Oli (@BristolOli) reported from Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Divya (@divyaparikh_) reported from Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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anthony davies 🇾🇪🔰🏴🇺🇦 (@acdavies67) reported from Barry, Wales
Well I've gotta be honest,never again will I take another phone contract out with @O2,wherever I go in a 50 mile radius of my home,my signal is **** and they called me last week offering me more data,more data ?,*******, i can't get anywhere near my data limit now ffs 😡😡😡😡
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Shaunalj (@Shaunalj93) reported from Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, Wales
How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Dave South (@davesouthphoto) reported from Cardiff, Wales
If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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L U K E (@thelukebamsey) reported from Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Bhoy (@tamlahill1628) reported
@O2 Emailed o2 sad 😢 Hi. I ported my number from 3 to o2. The transfer happened yesday & since then I have had no signal/connection to network. It’s been over 24hrs. I can’t call o2 as I have no service. Any ideas ? I have switched off/on phone several times with no success.
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Elly Goodman (@EllyEllygoodman) reported
@O2 unbelievably appalling service from @O2. A simple migration of phone number and SIM card proved impossible. I despair and wonder how anyone without technical knowledge would be able to navigate their way through the ludicrous rules.
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Dale Bellaccomo ➐ (@KardaleB) reported
@o2 I can’t get through to anyone to sort my phone out. Please help!
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David Murphy (@Bob_Skittles) reported
@O2 please can I have your customer service email as tried twice to get through and twice the call has been dropped at your end while in the cue.
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James M. (@ThisIsJamesM) reported
@O2 Yes, tried a few things, including turning off ‘Dial Assist’. I could phone people on Tuesday, I couldn’t on Wednesday. If I dial the number manually, it works, including as a full international number. Inbound calls are fine and the contact lookups work without issue still.
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James M. (@ThisIsJamesM) reported
@O2 This is the automated message I’m getting… “The number you have called is not recognised. Please check the number. If you need help, call the operator on 100 from your mobile. It has not been possible to connect your call, please try again later.”
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Bruno Belcastro Pinto (@argen) reported
@O2 hi, I’ve taken a SIM only contract but cancelled during my 14 day cool off period but still received an invoice via email. Can you please advise why? I was told to cancel the direct debit and that there were no charges.
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jaffamonkey (@jaffamonkey) reported
Anyone met an @O2 guru, who actually is one? The one in Harrogate thinks removing sims from Samsung A mobile is not possible. At least, that's what he told my aunt. She wanted to swap mobiles, as calls kept dropping or going on hold. Vital for hospital contact. Utter fail.
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Dease (@dease21) reported
@O2 I have the PAYG sim active, my Pay monthly sim is now dead. I want my old number to work on my new sim that is all I need. I don’t want to DM you I want people to see how poor your customer service is! I’ve wasted hours on the phone to you bouncing around departments
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rachel ward (@wardyr29) reported
@O2 what is going on with the mast at Barnet? Since the beginning of December we’ve had days with no signal and the checker says there is a problem with the mast. Same happened before christmas but 3 weeks before it was fixed