O2 Outage Report in Llanharan, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Llanharan, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llanharan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at O2
O2 is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (25%)
-
Total Blackout (12%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Llanharan, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Mountain Ash, Pontyclun, Pentyrch and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash |
Phone | |
| Pontyclun |
Phone | |
| Pentyrch |
Phone | |
| Pentyrch |
Phone | |
| Pentyrch |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Llanharan, Wales
Latest outage, problems and issue reports in Llanharan and nearby locations:
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
-
Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
-
Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!
-
LisaEdwards78
(@LisaEdwards78) reported
from
Barry, Wales
@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296
-
Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
-
Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
-
Peter Williams
(@meribelman) reported
from
Penarth, Wales
@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
-
Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
-
Mark Hawkins
(@themarkhawkins) reported
from
Barry, Wales
@viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
-
Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)
-
Nick Thorogood
(@nopantsuk) reported
from
Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
-
susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
-
👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
-
Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.
-
Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)
-
S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Felicity Fisher
(@flicfisher81) reported
@O2 ordered two new phones and contracts. Didn’t send second sim. Now you can’t even find my details. I want to cancel everything I have zero confidence in you as a provider
-
Rob T
(@welshapplefan) reported
@O2 I need to speak with someone asap about a complaint. Your off-shore call centre doesn’t understand the issue and was just about to send me £400+ which I’m not entitled to. Can some from UK contact me please
-
Rachel H
(@rdh789) reported
@O2 having been a customer for 20 years I can't believe I am suddenly being charged £2 every time someone calls me when I am abroad outside of Europe even when I decline the call!
-
MPayne 💙
(@Payno04) reported
Unbelievably poor customer service from @o2 once again. They owe money that they've wrongly taken from my account & every time I ask for a refund, they say they're putting me through to the correct department and instead cut me off. A complete joke! So petty too. 📞👎 #rubbish
-
Tammy Fieldhouse
(@FieldhouseTammy) reported
@O2 You have time to post these stupid ads but not respond to my multiple tweets about my continuous Internet connection?????
-
Liam
(@ApertureReads) reported
@O2 Not the twitter-teams fault but awful customer service before. Had to speak to 5 people for a simple question about billing. Had RPI+3.9% increase explained to me twice, and had to go through security three times. And no answer given. Definitely switching.
-
Aaron Price
(@priceaj) reported
Just got stuck at Five ways station for 10 mins because evidently it's an @o2 black spot and I couldn't access my train tickets. @WestMidRailway Staff were no help, even though I showed them the email which proved I purchased the tickets.
-
coffeefire
(@neeblee) reported
@O2 please help solve an issue I am a pay monthly customer and cannot text nhs number 80870. Similar issue with texting barclaycard on 85023. The message doesn't go through. Please help thanks
-
bluesky
(@ineedmoreblue) reported
@O2 2025: O2 network works and you "receive" a phone call would be nice
-
Matthew Haynes
(@Supercyclist101) reported
@O2 my contract expires later this year, and so far I won't be renewing. I bought a 5G phone for faster data speeds, but 5G in Manchester is just a joke. Check your website and just always shows a known mast issue. This mast repair must be the longest repair job in history!