O2 Outage Report in Bridgend, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bridgend, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bridgend, Wales
Latest outage, problems and issue reports in Bridgend and nearby locations:
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Shaunalj (@Shaunalj93) reported from Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Paul Furse (@Fursey79) reported from Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales
@O2 by far the worst network I’ve ever used
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Jay Kelly (@JaeyKelly) reported from Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales
Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Silly Mid-Off (@Silly_midoff) reported
Hi @O2 ... your customer support voice menu maze is so inflexible and absurd it brings whole new levels of frustration to a relatively simple task- your total refusal to allow me to speak to a human even via live chat means I can’t pay you sone money you surely want from me ?
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Beau Harrington (@bohford) reported
@O2 Hello, thanks for your reply. No VPN or anything like that, I’m afraid. I have asked a couple of acquaintances also on O2 UK and they experience the same issue.
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Alan Young (@AlanYoungUK) reported
@O2 General coverage just seems poor. Almost non existent at my home or workshop
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Phaceless Photographer® (@Phaceless_Photo) reported
@ritamoraruk @O2 That’s probably a SIM card issue
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Nicky Thomas (@NickyThomas) reported
@O2 Despite even speaking with a customer rep on the phone, I told them what the issue was and they reassured me they would pass the message on and make sure your 'service' centre looks into it properly. Clearly, they can't read either?
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Lauren Beckwith (@LaurenBeckwit11) reported
4 attempts for my husband to get some sense out of @O2 this morning and midway through the call that seems to be going somewhere and they’ve cut off his service! Amazing! Bye bye O2! You really are the worst.
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dilussoclothinguk (@DiLussoMenswear) reported
@O2 @GreggsOfficial No thanks a working network like the others is all we want
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James (@James14691733) reported
@O2 you ought to be ashamed!! 2 of your representatives phoning me and 1 was lying. Awful customer service and I will wait and get a new contract with another service!!!
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Ian Grody (@pickled_tinker) reported
Such a shame that some customer services agents at @O2 bend over backwards and are more compassionate than the company they work for. I've had nothing but shoddy performance from this network from day 1. Your staff deserve more. Your services suck and your staff bare the brunt.
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Stuart Williamson Photography (@s_w_photograph) reported
@O2 No problem. Hopefully nothing will happen as it was a blank screen & didn't download or enter anything