O2

O2 Outage Report in Bridgend, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bridgend, Wales 10/30/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • daunce4thstreet Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • nopantsuk Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cleanthewindows Xx (@cleanthewindows) reported

    @O2 never missed a payment in over 24 years but when I left o2 the last payment was missed...they handed it straight to debt collectors.. never contacted me or phoned me about missed final payment ..glad I left them now...

  • davidofyork David Swallow (@davidofyork) reported

    @O2 There’s nothing to see there. My O2 has been an empty shell since the day I ported. Might be worth checking as that’s what your help info says too. I’ve DM’d my number.

  • vbcatlady VB (@vbcatlady) reported

    Why does it take @O2 so long to answer a call...! Someone fraudulently used my name to get a phone contract now I might get bailiffs at the door! Still not heard from their fraud team and its been over a month! Initially told 10 working days then 28..I need help @O2 !

  • Max_G Maxine Mafia 🏳️‍🌈 (@Max_G) reported

    Barbara in payment management at @O2 just hung up on me after I told her I was going to jump off a bridge. That’s really good customer service that is! I thought they have a duty of care towards vulnerable customers? Clearly not!

  • whatabbiesays_ ab (@whatabbiesays_) reported

    Hi @O2 I’m trying to upgrade my phone contract to a new handset but the website keeps kicking me out. Help?

  • DJstewartwho Stewart Who? (@DJstewartwho) reported

    @elgobsucram @O2 No. Had issues with tickets for New Order at O2. After phoning, emailing, and doing an online live chat, they advised me to go to the actual venue. I went in person TWICE and had to Q at ticket office, becoz NOBODY was any help. It's maddening.

  • CovertHarasUK Ana Alvarez (@CovertHarasUK) reported

    Typical @O2 call centre. Waiting for a while, phone hanged up without answering. For two calls made by a customer, they only answer one. Changing next month to a better supplier.

  • elgobsucram Marcus 🇬🇧🇯🇲🇮🇪🏳️‍🌈🇪🇺✊🏾 (@elgobsucram) reported

    @O2 I've done that. I've clicked on what I need. I get sent to MyO2. Then clicked on support. Then clicked on what I need. I get sent to MyO2. You see the problem? There's no 'talk to someone now' option. It's not a helpful or user-friendly website at all.

  • PileGray Dwight Pile-Gray (@PileGray) reported

    Dear @O2, how can it be that on a trip from London to Manchester by train and back I've spent most of the two journeys without mobile data? We're in 2022 and frankly I find it incredible that service is so depressingly bad. Please sort it out👍🏿

  • Louisaajay2 Louisaajay (@Louisaajay2) reported

    Trying to talk to @O2 is becoming more and more painful. Please help me I can’t keep repeating the issues - my mum just needs someone to get her into her account and cancel the contract now. We can’t take the stress anymore