O2 outages and service status in Abercynon, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Abercynon, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Abercynon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Abercynon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Abercynon, Wales
The most recent O2 outage reports came from the following cities: Porth, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Porth
|
Phone | 2 months ago |
|
Pontypridd
|
Phone | 2 months ago |
|
Pontypridd
|
Internet | 2 months ago |
|
New Tredegar
|
Total Blackout | 5 months ago |
Community Discussion
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O2 Issues Reports Near Abercynon, Wales
Latest outage, problems and issue reports in Abercynon and nearby locations:
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FGE ⚡️ (@fgethearies) reported from Cardiff, WalesAnyone else on @O2 ? My signal keeps cutting in and out 😩
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Brad Channer (@BradChanner) reported from Cardiff, Wales@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Dan Guy (@ThisIsDanGuy) reported from Cardiff, Wales@O2 sucks that reduced the number of cafe Nero codes 😡
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Shaunalj (@Shaunalj93) reported from Ferndale, WalesI need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Bristol Oli (@BristolOli) reported from Cardiff, Wales@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesAlso when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales@O2 @tig1985 I’m in cardiff with same issue
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cathays, Wales@O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?
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Eddy 🏴 (@ChrisEddy_7) reported from Cardiff, WalesIt’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Sarah (@sarlpar) reported from Henllys, Wales@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Stewart (@bethdoreyx) reported@O2 why is your app so bad
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Ruben E Tita (@ruben_tita) reported@O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.
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Tasha 🦄 (@princesstash617) reported@O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.
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cbHatter (@cbHatternew) reported@O2 @ajgbarnes Have no idea how this came up on my timeline, but ******* @O2 if you look at this guys posts, he’s a serial ******* moaner…..ignore him
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Tom Sanderson (@Tomstukeley) reported@JamesBlatch @O2 Wifi in Hinch is terrible and not just in the hopsital!
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Toff (@onlytoff) reported@O2 “Doesn’t exclude Scotland” No, but it gives a far less service Let’s look at the tickets for example, out of the 32 acts advertised, ALL are playing in England, only 4 acts are playing in Scotland O2 pick their partners,surely making sure partners are playing 🏴 is only fair ?
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Scott Elliott (@silverfox179) reported@O2 Hi. Is there a problem with your signal (apart from the usual, some may say) today??? I haven’t had signal all day. I’m unable to receive messages or make calls.
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Deano... (@Frugal_ways) reported@LesTwigg @O2 Funny how the sim can receive signal from various masts, yet fails to work on the internet? BBC website loads, but search engines don't. Thanks for the heads up
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Deano... (@Frugal_ways) reported@O2 Website crashing - after displaying payment screen - tried on three browsers now. Thought it was the authorisation issue, default email opening a browser that no longer works with website. Changed default browser on email, it worked, but payment confirmation screen crashed.
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Matt Hudson (@MattHuddyHudson) reported@dapsy7 @O2 It's been like this for weeks and they ain't interested in sorting the problem. 11 more days then I can move to another company. 20+ years and gone down hill .