O2 Outage Report in Abercynon, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Abercynon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Abercynon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Abercynon, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Cardiff, Pontypridd, Caerphilly and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Pontypridd |
Total Blackout | |
| Caerphilly |
||
| Tonypandy |
Phone | |
| Pontypridd |
Phone | |
| Pontypridd |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Abercynon, Wales
Latest outage, problems and issue reports in Abercynon and nearby locations:
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Garry Dauncey
(@daunce4thstreet) reported
from
Pontypridd, Wales
Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Hawkins
(@Joeeh69) reported
@Liz_487 @O2 Been absolutely ****, god help how poor 5G is with 02!
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Matt Ribbins
(@MattRibbins) reported
@O2 Noted thank you, this is not isolated to me. Friend on the same network has the same problems.
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James Nurse
(@DrJNurse) reported
Turned on data roaming to try to sort issues with a missed pickup at airport in Riyadh. No notification of costs until a text saying is accumulated a £50 bill within about 10-15 minutes. At least I have a cap! @O2
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Pyeinthesky
(@pye_in_the_sky) reported
@O2 These 'good morning to everyone except...' tweets are so last old & overdone. Maybe o2 should assign their staff to customer service or use the money to improve infrastructure. Customers paying £70+ contracts & have signal/data connection issues every day, it's unacceptable.
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Frances Emily Rogers
(@francesemily87) reported
@O2 What is the benefit of being an O2 customer and having O2 priority when I couldn’t even access the app, let alone get any Peter Kay tickets!? Absolute shambles!
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Victor Meldrew
(@VictorMeldrew00) reported
from
Spalding, England
@O2 Are there any plans to support family setup for Apple Watch? Also why does requesting an esim need me to go instore or get something mailed out. EE support the first and on the latter it’s done online via a QR code!
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Shady P
(@aidy_p) reported
@O2 mobile coverage in my area (Harrogate) has been down for a week. Signal check shows it’s a known fault. Can’t get through to customer services. Your chat bot is useless. No timetable for a fix. Will be leaving 02 if this isn’t sorted out. #O2
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Liz
(@Liz_487) reported
@Joeeh69 @O2 I don’t even bother with 5G cos all it does is slow the phone down and drains the battery. I can only just about pick up 4G at home it’s an absolute joke, especially with how much the bills are!
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Liz
(@Liz_487) reported
@Joeeh69 @O2 Literally this. Signal has been shocking for months now 😤
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Lyndsey Jane
(@Lyndsey_JaneC) reported
@O2 sooo annoyed!! Trying to do a webchat with an advisor on the app.. brings up options to help with them takes me to a website detailing it. I don’t need that I need a human!! Really wishing I hadn’t moved networks!!