O2 Outage Report in Abertillery, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at O2
O2 is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (25%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent O2 outage reports came from the following cities: Bargoed, Blackwood, Newport, Caerphilly, Cwmbran, Pontypridd and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
Phone | |
| Blackwood |
Phone | |
| Newport |
Phone | |
| Caerphilly |
Internet | |
| Caerphilly |
||
| Cwmbran |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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The anti-social swimmer
(@BriceViki) reported
from
Llangynidr, Wales
Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
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S T Jones
(@STJonesx) reported
from
Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Adam Smith #BlackLivesMatter
(@Taxiboi3583) reported
from
Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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S T Jones
(@STJonesx) reported
from
Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
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🌈 Champ
(@BigDogWrestler) reported
from
Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Stuart Maclean
(@stuomac88) reported
from
Abertillery, Wales
@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Eugene O’Carroll
(@bigjeans68) reported
from
Langstone, Wales
Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SeaWeasil
(@SeaWeasil) reported
@O2 Hi. Got a sus call from a guy saying he was o2 and asking if I got a text. Then a one time code came through + a fraud warning. Tried to call 202 - no answer. 1. Is there a data breach on o2? 2. How can someone other than me ask for a one time code to my phone? 3. Help? Tx
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Annoyed N' Angry
(@annoyednangry) reported
@BenMyatt74 @O2 Out of date IT systems don’t help
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rubes
(@rubebansal) reported
@O2 I’ve literally had no signal for 3 weeks now & bein ran round the houses by customer service. Sort it out !!!
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Tom Adams
(@Suprised_Toast) reported
@O2 Hi O2 ordered a phone off you on Saturday for next day delivery STILL waiting on it now thanks you your useless supplier @dpd_support. Attempted to file a complaint with them which has been completely ignored. Very close to cancelling my order and going elsewhere
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Edwardshimself
(@EdwardsHimself) reported
Hey @O2 been a customer with you for almost 5 years but last week, I’ve been getting scam calls/texts claiming from HMRC and HSBC. What can you do to stop it?
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Mark Spence
(@SpenceDMark) reported
@O2 Thanks. Yeah it helped. My phone doesnt have O2 Firmware. So no wifi calling for me. No signal from O2. So a phone that is useless. To use it I have to break lockdown and find a mast that actually works. This is 2021 in a First World nation. O2 are seemingly in the stoneage.
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Nics
(@_ntmuj) reported
Hi, @O2 trying to resent my o2 password to gain access to the app and set up my watch up but your customer service keeps hanging up on me 😕
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Anth
(@tweetanth) reported
@O2 been a customer of yours for 20 years. How come you have removed my loyalty discount this month!???? Was thinking about upgrading but pretty p*****d at this!! 😡 @EE can you help me?
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Nics
(@_ntmuj) reported
@O2 I am getting the links but the problem is when I click it says “we’re unable to proceed with recovering your account contact customer services”
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MdP
(@m_86_fm) reported
@O2 Appalling service. Left O2 weeks ago and you have the cheek to charge me a new airtime plan. Tried calling customer service and 4 times got hung up on. So glad I left but you are now stealing money from me! #o2 #badcustomerservice #o2complaint