O2 Outage Report in Abertillery, Blaenau Gwent, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Abertillery, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent O2 outage reports came from the following cities: Newport, Cwmbran, Pontypool and Pontypridd.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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Nathan Barrett (@nathanbarrett76) reported from Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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gareth bird (@Garethbird85) reported from Newport, Wales
@O2 can someone from customer service contact me please
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S T Jones (@STJonesx) reported from Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Big Dog (@BigDogWrestler) reported from Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Big Dog (@BigDogWrestler) reported from Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Adam Lee (@AdamLee2011) reported from Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales
Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
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S T Jones (@STJonesx) reported from Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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S T Jones (@STJonesx) reported from Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Hayley (@Hayeley) reported from Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pedro (@350Pete) reported
@O2 My number is due to be ported over to O2 today from Plusnet. Is there a particular time this is completed by. I'm in a very poor signal area and will not be able to receive the SMS confirmation that the transfer has been completed.
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Treehk (@Treehk2) reported
@cass_lyons @O2 Wonderful to hear there is someone helpful in this company. They need to hire more Tony’s to improve their dire service.
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dolly daydream (@dollymixture) reported
@O2 Mast problems apparently.
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frank (@mrtuition) reported
@O2 Yes. Can’t select Mondays on odeon website! Don’t want my code wasted. Pls help
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Treehk (@Treehk2) reported
@O2 Now what are you going to do about it! Let’s see if you can actually solve a complaint without hiding it by saying send a DM where nothing is done.
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Johnroy (@Johnroy1984) reported
@O2 It says to go to your help website which has absolutely no information on how to sort out an incorrect order. It’s beyond useless. Even an email address would have helped. Pathetic service
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adamsamson (@adamsam88708284) reported
@O2 I’m locked out of my email account and can’t reset my password :( can I get some help?
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Treehk (@Treehk2) reported
@sarahheathhall @O2 This does not surprise me. Service is terrible.
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Becky “mask mask mask mask mask mask mask” Agates (@BeckyAgates) reported
@O2 Neither my watch or phone will call out … both are sending data no issues … so it must be a network problem!
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Jan Maria Talar (@janmariatalar) reported
@O2 @EnglandRugby Hello, I have a non-functional SIM which was replaced two times already, I would appreciate some help as I'm cut off from O2 services and have no access to a O2 branch as I am abroad.