O2 Outage Report in Abertillery, Blaenau Gwent, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Abertillery come from postal codes NP13.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent O2 outage reports came from the following cities: Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Abertillery |
Phone | |
| Abergavenny |
Internet | |
| Blackwood |
Total Blackout | |
| Newport |
Internet | |
| Mountain Ash |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Garry Dauncey
(@daunce4thstreet) reported
from
Pontypridd, Wales
Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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S T Jones
(@STJonesx) reported
from
Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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The anti-social swimmer
(@BriceViki) reported
from
Llangynidr, Wales
Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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S T Jones
(@STJonesx) reported
from
Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Malcolm Ness
(@malkyness) reported
@O2 This is what I get somewhat stupid. Thinking about Bogart how satisfied are you that they were friendly and helpful? On a scale of 5 (Very Satisfied) to 1 (Very Dissatisfied)
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carl roberts
(@scousertommy96) reported
@O2 I've got to say for the first time in over 20 years the customer service from o2 is terrible still waiting for a SIM card i asked for 2 weeks agoso much for 3 to 5 working days
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Chloe Cresswell
(@ChloeRaccoon) reported
Yet another SMS from @BT_UK to my @O2 phone telling me it's time to upgrade. BTBusiness say I'm not in their system as a customer (because I'm not). At what point does this become harassment?
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Katherine Daniels
(@stressedofdevon) reported
@O2 I'm coming to the end of my free Disney+ trial and don't want to continue and get billed. Sorry to bother you but have spent half an hour online and the app and can't find a way to achieve this. Can you please help?
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Rachael
(@Shellys_Wellie) reported
the worst part is when l called @O2 to cancel the acount before Christmas i explained the situation and it was “no problem, thats that all sorted”, and no messing around with breaking open a goddamn phone to prove we owned the flipping thing! We will NEVER use o2 again! 🤬
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Sherelyn Gill
(@sherelyn79) reported
@MissIrvine85 @O2 If you call them on 202 if it's like it was before call option to leave, that gives you more options, most of customer service are at home so bare with them. It will give you an option for its is impossible to do via the app press one. You will get thought to some1 they might 1/2
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Richard
(@Melbourne_Rich) reported
@O2 Very very poor that a company the size of O2 can’t provide a customer service operation to respond to questions!
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Andrew Kenny
(@Andrew_kenny) reported
@O2 we have just had the most horrendous time speaking to one of your advisors, made my wife really upset and cried. Your colleague shouted and was very rude. All recorded for training and quality purposes, we hope!
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Dan Turpin
(@southenddan) reported
@O2 I have had no signal since 8am this morning I have reset network connections #help
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we move
(@saucegodber) reported
@O2 hi my phone data is not working and I looked on the website and saw the network coverage in my area is good so I’m confused ?