O2 Outage Report in Usk, Monmouthshire, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Usk, Wales

The most recent O2 outage reports came from the following cities: Newport.

City	Problem Type	Report Time
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Newport	Phone	6 months ago
Abertillery	Phone	6 months ago
Abergavenny	Internet	8 months ago
Newport	Internet	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Stuart Maclean (@stuomac88) reported 3 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 7 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Big Dog (@BigDogWrestler) reported 9 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 10 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 14 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  S T Jones (@STJonesx) reported 18 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 19 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Nathan Barrett (@nathanbarrett76) reported 21 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  Callum Crowley (@callumcrowley) reported 21 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 26 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Eugene O’Carroll (@bigjeans68) reported 28 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  S T Jones (@STJonesx) reported 28 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  Adam Lee (@AdamLee2011) reported 32 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  Big Dog (@BigDogWrestler) reported 36 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Callum Crowley (@callumcrowley) reported 39 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  🌈 Champ (@BigDogWrestler) reported 40 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 48 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  S T Jones (@STJonesx) reported 50 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Hayley (@Hayeley) reported 52 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  gareth bird (@Garethbird85) reported 57 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stupidity Allergies (@Allergy2Stupid) reported 4 minutes ago

  @O2 Jesus, even trying to root out scams is further infected with them, it’s out of control. 3rd parties keep trying to get me to renew my contract it’s infuriating. I’ll look into the TPS service, thanks.

• 
  Julie (@Juliebirch1210) reported 5 minutes ago

  @O2 @mitchellsingh89 The latest update which im finding hard to believe now Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers arasked CNOC for updatee on the case but your service might come and go until we fix it.

• 
  Lee Hill 8️⃣ (@teamhill888) reported 5 minutes ago

  @O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department

• 
  Lee Hill 8️⃣ (@teamhill888) reported 8 minutes ago

  @O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department

• 
  Neil Hailwood (@NeilHailwood) reported 14 minutes ago

  @O2 evening, purchased a new pixel 10 with the offer of a new Google watch, can't seem to find anyway to claim it?!! Can you help? Thanks

• 
  Camilla Sally Louise Latham (@CamillaLatham30) reported 15 minutes ago

  Signal is bad today @O2 here in S W wales

• 
  EvilSlasher🇬🇧🇮🇪 (@EvilSLASHER69) reported 17 minutes ago

  @O2 no network til Thursday at 8pm, the network was alright until you started ******* with it.

• 
  sarah gaze (@sarahgaze) reported 21 minutes ago

  @O2 endless calls, new sim and yet still no phone service. Beyond frustrating, I’ve sent DM’s, if you can’t fix it I will cancel payments

• 
  eliot (@eliothbu) reported 22 minutes ago

  @O2 absolutely ridiculous. Signed up to a new contact 3 days ago. So far, you’ve been unable to arrange DHL to get my new phone delivered. And now I have no phone service, and can’t be activated without the texted authentication code. Texted… to where? I have no active sim.

• 
  Boshek (@Boshek6) reported 22 minutes ago

  @O2 Yeah they just change it. Tell you what’s funny I never used to get these calls ever till virgin swapped to O2. I’m suspecting o2 either sold my details on or someone who works there has.