O2 Outage Report in Usk, Monmouthshire, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Usk, Wales

The most recent O2 outage reports came from the following cities: Newport.

City	Problem Type	Report Time
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Newport	Phone	6 months ago
Abertillery	Phone	6 months ago
Abergavenny	Internet	8 months ago
Newport	Internet	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  S T Jones (@STJonesx) reported 4 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 6 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 9 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  gareth bird (@Garethbird85) reported 10 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  S T Jones (@STJonesx) reported 13 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 14 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Callum Crowley (@callumcrowley) reported 19 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  S T Jones (@STJonesx) reported 21 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  Hayley (@Hayeley) reported 33 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  Big Dog (@BigDogWrestler) reported 42 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Big Dog (@BigDogWrestler) reported 43 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 46 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 46 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 47 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Eugene O’Carroll (@bigjeans68) reported 50 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Sarah (@sarlpar) reported 53 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  🌈 Champ (@BigDogWrestler) reported 54 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  Adam Lee (@AdamLee2011) reported 55 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  Nathan Barrett (@nathanbarrett76) reported 56 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  Stuart Maclean (@stuomac88) reported 59 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vedia Can (@Vedzy) reported 4 minutes ago

  @O2 I have no network service, why is this? I can’t make calls or anything

• 
  RobbTerr (@ro65876126) reported 6 minutes ago

  @O2 Utterly **** network coverage. Utterly **** data coverage. In a busy town you’d expect to be able to receive data

• 
  Sonia (@aquarius_sonia) reported 8 minutes ago

  Just had a call from customer services @o2 telling me I had a 50.percent discount .pretty sure it was a scam.tried to phone o2 but 40 minute wait .be careful people

• 
  Fluffy_Puppiesandpals (@FPuppiesandpals) reported 9 minutes ago

  @O2 apparently there is a default on my credit score with O2 and I have no idea why, I cancelled my accounts last year (so no longer have an account) and everything was paid at the time so wtf has happened?

• 
  Sonia (@aquarius_sonia) reported 12 minutes ago

  @o2 your automated service does not understand English and your wait time of 45 minutes is appalling. #fraudattempt #o2mobile .

• 
  Rogue Asset (@Rogue_Asset) reported 12 minutes ago

  @happyhardwick @O2 @julesserkin cheers, a good idea 'short term', these alerts will happen later, so I want to stamp it out 100% to avoid 'random' stress for my doggo very frustrating... Q) why have the 'network providers' not text their customers to ask if this alert is ok to transmit?

• 
  chloe bailey (@chloelizbailey) reported 15 minutes ago

  @O2 hey, I understand there is work going on in my area but I haven’t had signal all week… how can I claim compensation for this as I’ve not had a working phone?

• 
  char. 🤟🏼 (@ItssChar_) reported 16 minutes ago

  Why do I NEVER get internet at certain times of the day, like this whole journey to work. Nothing. Then when I spoke to @O2 CS yday she said “every company is like it”… This CS I swear! 😡 Paying almost £70 for 5G which I don’t get, I get 3G & that don’t even work. 🤬

• 
  Lee (@Lee911611) reported 17 minutes ago

  @O2 is it possible to exit a sim only contract early due to appalling signal etc. ? Been back with o2 for nearly 6 months now and its constantly like being in 2003 with GPRS. Shambolic

• 
  Emma (@harrington_emma) reported 17 minutes ago

  @tjaneg1 @O2 Are you having issues too! I had a scammer 8 weeks ago and o2 still haven’t sorted it. I have a £1,800 phone and tariff taken out on my name and account. I just want it sorted. Have you taken it further?