O2 outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 2 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Eugene O’Carroll (@bigjeans68) reported 5 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Callum Crowley (@callumcrowley) reported 11 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  Callum Crowley (@callumcrowley) reported 13 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  Nathan Barrett (@nathanbarrett76) reported 17 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  End Of Terror (@EndOfTerror) reported 21 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  S T Jones (@STJonesx) reported 24 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 26 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 28 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 29 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Sarah (@sarlpar) reported 32 minutes ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  leanne bodenham (@lelebodenham) reported 35 minutes ago from Magor, Wales

  @BLapham_8 @O2 All day yesterday and today I’ve had problems x

• 
  Hayley (@Hayeley) reported 36 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  Stuart Maclean (@stuomac88) reported 44 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  Dani 💋 (@92danielleyoung) reported 45 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

• 
  gareth bird (@Garethbird85) reported 51 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 59 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  Big Dog (@BigDogWrestler) reported 59 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Adam Lee (@AdamLee2011) reported 59 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  S T Jones (@STJonesx) reported 60 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tilly23 (@Larr23) reported 7 minutes ago

  @O2 Any reason why when I’ve just submitted a complaint via your online form (didn’t work) and your live chat, I then received a call from someone asking “why are I submitting a complaint when I’ve said I’m going to “escalate it anyway”?

• 
  nigel fairman (@nigelfairman) reported 9 minutes ago

  @kokeshimum @O2 Shes right 5g and i mean proper should by now be everywhere in this backward piss taking poor value for money expensive COUNTRY WE CALL GREAT

• 
  Alan Neil Duncan (@AlanDuncan1971) reported 11 minutes ago

  @kokeshimum @O2 Was in Estonia earlier this year, everywhere you went, no matter how remote the signal was booming. I drive 1m from my home and you start losing reception and that’s on the outskirts of Edinburgh; it’s pathetic and yet we pay more for a poorer service

• 
  claire audley (@dapsy7) reported 12 minutes ago

  @O2 trying to buy something from your shop, get to payment page and it tells me u are having issues and to call a no, only the number it tells u to call is to talk about your phone acc, btw, your app is hard work since u merged with virgin,

• 
  steve woolhouse (@stevewoolhouse9) reported 12 minutes ago

  @O2 yet again shocking service. Why do we bother to pay our bills. The customer service is just shocking and my phone is yet again dropping out as their are issues

• 
  Andy Reynolds (@oit_andy) reported 13 minutes ago

  @kokeshimum @O2 Yep, I live in Milnrow, signal is fine there but if I drive up Huddersfield road or Todmorden road the signal completely disappears. It’s hilarious when they add another number to the “G” when some places in the U.K. haven’t event got 1G.

• 
  Lewny (@Lewnytune) reported 18 minutes ago

  @O2 I have done all of those steps. Once again this week the signal just keeps dropping. Everyone I know on O2 in the area is having same issue

• 
  Sarah (@kokeshimum) reported 20 minutes ago

  @Son_Lyme @O2 Every single provider is awful in my area. 🙄

• 
  Sonny (@SonnyBeL8) reported 21 minutes ago

  @kokeshimum @O2 Same here. Switched over to o2 a couple of years ago and its the worst network ive been on. Can’t get signal anywhere and rarely get 5g

• 
  Mr A (@AberdeenVeteran) reported 23 minutes ago

  @kokeshimum @O2 I was visiting family in Warrington (pop 216,705) last week . O2 coverage so poor and in the spots of 5G near to the M62 motorway hotel I was staying , the data speed of 5G was 7.8 mb/s when I tested it.