O2 outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 2 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 7 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Callum Crowley (@callumcrowley) reported 7 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  S T Jones (@STJonesx) reported 14 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Dani 💋 (@92danielleyoung) reported 15 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 15 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  S T Jones (@STJonesx) reported 18 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  S T Jones (@STJonesx) reported 22 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 24 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  Big Dog (@BigDogWrestler) reported 25 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Sarah (@sarlpar) reported 27 minutes ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  End Of Terror (@EndOfTerror) reported 35 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 38 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  Callum Crowley (@callumcrowley) reported 40 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  Eugene O’Carroll (@bigjeans68) reported 42 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Big Dog (@BigDogWrestler) reported 42 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 43 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  leanne bodenham (@lelebodenham) reported 47 minutes ago from Magor, Wales

  @BLapham_8 @O2 All day yesterday and today I’ve had problems x

• 
  🌈 Champ (@BigDogWrestler) reported 54 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  Stuart Maclean (@stuomac88) reported 55 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Goodbob (@Goodbob888) reported 4 minutes ago

  @EnglandRugby @O2 Wigglesworth last action… “Let’s **** all over Ben again boss”.

• 
  Caroline McDonnell (@sweetiepiecaz) reported 4 minutes ago

  @O2 this is why I left o2. My partner has a business and his customers are saying they can't get through to him. It has been over a week. The £10 refund is not enough. Can you just fix the mast please?

• 
  louise (@louiseomac) reported 8 minutes ago

  @O2 hey o2 wanna sort your customer services team out just been hung up on after being on hold for an hour. Tried the online chat been on there for 4 hours and noones helping they just keep leaving the chats before even saying anything piss take

• 
  Oliver Black (@OJBlack) reported 11 minutes ago

  @O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?

• 
  Helen Mitchell (@Hellie1980) reported 13 minutes ago

  O2 serious issue…utter mess caused by @O2 has been escalated to complaints and copied to CEO yet all in getting is told to go back to customer care/retentions, which they say is incorrect, via multiple copy and paste AI emails which ignore everything in saying! Help!

• 
  Faye Thompson (@fayet16) reported 14 minutes ago

  Big shout out to Lewis at the @O2 store in Wakefield. I went it to try and pay for my phone repair after 202 couldn't help me and changing my weekend plans to accommodate. Whilst I couldn't get it paid he did everything he could to help me.

• 
  MissNads22 🇱🇨💋 (@MissNads22) reported 14 minutes ago

  My coverage with @O2 is absolutely shocking and has been for weeks. Can barely connect outside of my own home. Can't even login to my O2 to complain because theres no bloody coverage

• 
  mysteriousgal (@mysteriousgal) reported 19 minutes ago

  @TangoNcherry @O2 I am having the same issue and @O2 customer service doesnt seem to have any clue. Have you managed to get this resolved yet?

• 
  Alwyn Williams (@AlwynLFC) reported 20 minutes ago

  @angelazhay @EnglandRugby @O2 Obviously still not 100% fit but you never know with borewick

• 
  Andrew Pease (@Andy_pease) reported 27 minutes ago

  @O2 Reception in our area GL54 is appalling with only an E service available all to often You dismiss our feedback saying there is no problem when clearly there is . Stop ignoring the problem and fix it