O2 outages and service status in Usk, Wales
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- O2 generated 0 outage signals in the last 24 hours around Usk, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Usk, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales@O2 why is my signal often very poor and I mean often and very very poor?
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Dani 💋 (@92danielleyoung) reported from Alway, WalesWhat’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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gareth bird (@Garethbird85) reported from Newport, Wales@O2 can someone from customer service contact me please
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leanne bodenham (@lelebodenham) reported from Magor, Wales@BLapham_8 @O2 All day yesterday and today I’ve had problems x
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S T Jones (@STJonesx) reported from Alway, Wales3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Sarah (@sarlpar) reported from Henllys, Wales@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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S T Jones (@STJonesx) reported from Alway, WalesWhen you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK
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Nathan Barrett (@nathanbarrett76) reported from Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Sarah (@sarlpar) reported from Henllys, Wales@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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IndifferentMonKeY- (@IndifferentM) reported@leemcbr37826036 @O2 the support is nightmarish. i'm in the middle of hell with them after them threatening court over a none existent bill. been going on since FEB. Was told in FEB it was all sorted....now even worse!! Do not use 02. They're dreadful
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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Sharon harrison (@Sharonh10546839) reported@O2 why is customer service appalling account was cancelled and still getting charged
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Random Bantem (@RBantem40390) reported@O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working
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funkybooks (@funkybooks2022) reported@O2 trying to get thru on the phone is impossible. Are your systems down?
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MR NICE (@countycasual77) reported@O2 The entire area is down
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IT Connect (@itconnectuk) reported@O2 Hi, need help with a phone unlocking, it’s currently on O2 but would like it unlocked, free of charge due to ofcom regulations, could someone assist if I provide the IMEI?
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Blueflyer (@WoodpeckerMandP) reported@O2 Get a grip and get somebody to call me who can actually do something, this is shocking now and as I’ve said, I will never ever go anywhere near you ever again. Sort it out
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Random Bantem (@RBantem40390) reported@O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working
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Luke (@lanthonyw86) reported@O2 do you think it’s fair to increase my monthly price when the service is getting worse? I’m lucky to get mobile data in most areas these days. How much to cancel my contract early, please…