O2 outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Callum Crowley (@callumcrowley) reported 23 seconds ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  Eugene O’Carroll (@bigjeans68) reported 4 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 4 minutes ago from Cwmbran Central, Wales

  @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

• 
  Callum Crowley (@callumcrowley) reported 9 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  S T Jones (@STJonesx) reported 9 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 11 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  🌈 Champ (@BigDogWrestler) reported 12 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  Sarah (@sarlpar) reported 18 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  Adam Lee (@AdamLee2011) reported 22 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 23 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 24 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 26 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 26 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Big Dog (@BigDogWrestler) reported 29 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Stuart Maclean (@stuomac88) reported 30 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  Hayley (@Hayeley) reported 40 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  Big Dog (@BigDogWrestler) reported 41 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  S T Jones (@STJonesx) reported 51 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Sarah (@sarlpar) reported 54 minutes ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  Dani 💋 (@92danielleyoung) reported 56 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cody haine (@codyhaine91) reported 3 minutes ago

  @SkimoBeats @O2 Good luck when you eventually get it.. I got a galaxy 8 classic mobile data and I accidently downloaded the sim plan for my phone instead of watch and they have completely refused to help me sort it so my watch straight up is a clock when I go on runs.

• 
  Ellen Groves (@Ellengroves) reported 5 minutes ago

  @O2 hi, I’m trying to get something sorted on my account but every time I try to submit the issue it says please try later. Can you help?

• 
  Mitch Hirsty (@mitchhirsty) reported 8 minutes ago

  @Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄

• 
  Sarah O'connor (@sarahcarter15) reported 11 minutes ago

  Hi @O2 any idea when the mast will be fixed in Herne bay so we can get some signal? I haven’t been able to make calls at home for weeks now but you still expect us to pay our full phone bill. Thanks

• 
  xCat_loverx (@3_Heart_S) reported 13 minutes ago

  @O2 Luke @ your Chelmsford store very helpful and kind today. Deserves some credit for good customer service

• 
  Abi Martin (Abigail) (@AbiMartinAbiga1) reported 14 minutes ago

  @GymMadness4 @O2 I know right like how rude 😭

• 
  Matt Giles (@RazorBlade6288) reported 16 minutes ago

  @O2 when is your priority app going to work and allow login without continual logout and asking for a code

• 
  mysteriousgal (@mysteriousgal) reported 16 minutes ago

  @TangoNcherry @O2 I am having the same issue and @O2 customer service doesnt seem to have any clue. Have you managed to get this resolved yet?

• 
  C Kelly (@WriterCkelly) reported 18 minutes ago

  @O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently

• 
  nurc🧟‍♂️ (@nurcstar) reported 18 minutes ago

  @kwakn5 @O2 BRO ITS SO BAD 💔