O2 Outage Report in Usk, Monmouthshire, Wales
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (24%)
-
Total Blackout (11%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent O2 outage reports came from the following cities: Cardiff, Newport, Chepstow and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Total Blackout | |
| Newport |
Phone | |
| Chepstow |
Internet | |
| Cwmbran |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
-
Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
-
Adam Smith #BlackLivesMatter
(@Taxiboi3583) reported
from
Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
-
Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
-
Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
-
Eddy 🏴
(@ChrisEddy_7) reported
from
Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
-
S T Jones
(@STJonesx) reported
from
Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
-
Divya
(@divyaparikh_) reported
from
Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
-
S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
-
Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
-
S T Jones
(@STJonesx) reported
from
Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
-
Lea French
(@Lea_May_) reported
from
Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
-
MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
-
gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Marc Williams
(@MarcW950) reported
@O2 phone lines still having problems? Any idea when this will be fixed?
-
Francesca0909
(@Francesca090900) reported
@O2 I’m an elderly customer and any time I call for help you are cutting me off . I am about to cancel my dd as your customer service is shocking I have sent a DM severs times it’s being ignored!
-
Ryan Anderson
(@ryanstanley22) reported
@O2 what ******** is going on with your phone lines, ******* joke of a company, sort it out!!!
-
Travel Freak UK
(@travelfreakuk) reported
@O2 Hello. No, 2 phone numbers with one account and one bill. Having got hold of other handset owner yesterday, no verifications codes are being received to either number. There’s no option to specify email for 2FA with @dextofficial I receive other codes to my number without issue.
-
frank
(@mrtuition) reported
@O2 I won’t be near a store within 360 minutes. Pls can you help further
-
TRUTH
(@TRUTH916515394) reported
@O2 @GreggsOfficial I have no signal such a crap service!!!
-
Ryan Anderson
(@ryanstanley22) reported
@O2 @sazmeister88 Dont listen to their bullshit lies about how the network is busy, they claim in my area that its congestion whether its 3pm in the afternoon or 3am in the morning and that the congestion has been going on since September, apparently people haven't been off their phones since then
-
Emma JG
(@emmajg) reported
The mobile signal at work has always been useless but now it worse than dial up for internet Using @O2 is there signal issue or is it the new huge building blocking the signal? Sadly no WiFi
-
Rebecca Mcintyre
(@RebecMc1) reported
@O2 I have tried contacting you several times about my appalling upgrade the phone is in worst condition than my current one. I am being ignored and this is not acceptable . Can someone contact me regarding this, I will uploads photo evidence if needed
-
Glenn Elliott
(@mrglennelliott) reported
@O2 Hey O2. I dm'd you yesterday and spent an hour waiting on the phone before getting cut off. How is anyone expected to get through to you. I am not an O2 customer but seem to have an account set up in my name and address and I URGENTLY need this resolved