O2 Outage Report in Usk, Monmouthshire, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Usk, Wales

The most recent O2 outage reports came from the following cities: Newport.

City	Problem Type	Report Time
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Newport	Phone	6 months ago
Abertillery	Phone	6 months ago
Abergavenny	Internet	8 months ago
Newport	Internet	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Nathan Barrett (@nathanbarrett76) reported 3 seconds ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 4 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Callum Crowley (@callumcrowley) reported 7 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  S T Jones (@STJonesx) reported 7 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  Hayley (@Hayeley) reported 8 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  End Of Terror (@EndOfTerror) reported 10 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  Big Dog (@BigDogWrestler) reported 16 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 16 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 20 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  S T Jones (@STJonesx) reported 22 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Big Dog (@BigDogWrestler) reported 26 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Callum Crowley (@callumcrowley) reported 31 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 32 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  gareth bird (@Garethbird85) reported 32 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 33 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  S T Jones (@STJonesx) reported 46 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Adam Lee (@AdamLee2011) reported 47 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  leanne bodenham (@lelebodenham) reported 48 minutes ago from Magor, Wales

  @BLapham_8 @O2 All day yesterday and today I’ve had problems x

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 49 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda Marshall (@hammers10) reported 5 minutes ago

  @O2 I'm in Kenya which you don't have an agreement with and are charging astronomical prices but I cannot get through to anyone for help!!! Is there anyone answering the phone? It's shoddy service. My son is trying and on hold. I hope he is NOT charged for that..

• 
  . (@____BillyXVI) reported 8 minutes ago

  @AlonzoORP @O2 ***** text me yesterday givin me bollocks about inflation, get to ****

• 
  Chris Wilmshurst (@ChrisWilmshurst) reported 10 minutes ago

  @MichaelsTecTalk @O2 Yeah, but it’s definitely time to switch. I’ve been with them for probably 10+ years now and the service has progressively got worse and worse. I can’t even hold a phone call without it cutting out in or around my house. (And I live in a built up area)

• 
  Sophie Roberts (@sophrobertsx) reported 11 minutes ago

  How can @O2 justify rising their customers monthly costs a further 17%? I've been a customer for years and will be absolutely leaving ASAP! Shame really

• 
  AJ  (@AJeftech) reported 12 minutes ago

  @ChrisWilmshurst @O2 I had nothing but issues with them so left for Ee

• 
  Jake (@Jakehamo) reported 15 minutes ago

  @O2 you are an absolute shambles of a ****** company you robbing *****. Paying for a service which I don’t receive I get call failed about 30 times daily minimum I’ve been complaining about this since November 2021 And you’ve got the cheek to increase my payments by 13.4%, Cancel

• 
  Ram raider (@Ramraider20) reported 15 minutes ago

  . @O2 I've been with you guys for little over a year after a decade with another network and having such a huge rise in bill is a disgrace. I doubt your staff are getting a 17% payrise. I will be moving once my contract is up

• 
  Jamie Griffiths (@jamiekopite) reported 17 minutes ago

  @jodielouiseart @O2 Mines gone up too. Why not pay more for shite connection and dire customer service? Joke init

• 
  Neill Barnes (@Barnsey_21) reported 19 minutes ago

  @djillings @O2 Switch to @giffgaff mate. They use O2 network but a hell of a lot cheaper 👌🏼

• 
  Seán Seosamh 🇪🇺 (@SeanLXIV) reported 20 minutes ago

  Oh joy, notification from @O2 that my mobile bill will increase by 18.3% from April! Wish my signal strength would increase by as much #RipOffBritain #CostOfLivingCrisis