O2 outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  S T Jones (@STJonesx) reported 56 seconds ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 2 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 3 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 4 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  Callum Crowley (@callumcrowley) reported 5 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  Adam Lee (@AdamLee2011) reported 11 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  Hayley (@Hayeley) reported 13 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  S T Jones (@STJonesx) reported 15 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 17 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Sarah (@sarlpar) reported 20 minutes ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  Nathan Barrett (@nathanbarrett76) reported 21 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 22 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  Stuart Maclean (@stuomac88) reported 26 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  Callum Crowley (@callumcrowley) reported 33 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  S T Jones (@STJonesx) reported 34 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  🌈 Champ (@BigDogWrestler) reported 36 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 46 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Big Dog (@BigDogWrestler) reported 47 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Dani 💋 (@92danielleyoung) reported 48 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

• 
  gareth bird (@Garethbird85) reported 56 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alwyn Williams (@AlwynLFC) reported 4 minutes ago

  @angelazhay @EnglandRugby @O2 Obviously still not 100% fit but you never know with borewick

• 
  shakerboard (@Shakerboard) reported 8 minutes ago

  @EnglandRugby @O2 This team will never succeed under Borthwick. I suspect a heavy defeat, considering this exact team almost won the 6 nations wooden spoon.

• 
  Tim (@UpperBullen) reported 10 minutes ago

  @O2 Surprise your systems are down until the sale ends

• 
  Fraser Cornwall🦈 (@cornwall_fraser) reported 14 minutes ago

  @EnglandRugby @O2 15 min delay would help. Think I’m gonna make it with train now moving but will be tight

• 
  Mitul Chauhan (@themoogler) reported 15 minutes ago

  @O2 Thank you for getting back to me. After nearly a week of trying (and failing) to get anywhere she eventually managed to buy a new phone in an O2 store and have her cards unblocked. All very stressful and unnecessary so she will make an official complaint when she has time!

• 
  iz (@iz__zy) reported 18 minutes ago

  @O2 I’ve called your customer aervice team twice today and they’ve put the phone down and can’t seem to tell me when I can log into the priority app. Your service is awful and why is it taking so long

• 
  Nothing But the Truth (@TheTruth3212) reported 19 minutes ago

  @Ru8by6oy @EnglandRugby @O2 Hmm not really, England can score tries. Might be too generous to the Boks, slow starters....I'm just thinking they'll dominate the final 20

• 
  Jorden Woellner (@jorden05) reported 21 minutes ago

  @O2 why can’t i upgrade online, tried to do it on chat and they can’t either keep saying go to a store. No I want to do it online. Help me

• 
  Fiona Coad (@CoadFiona) reported 26 minutes ago

  @O2 over 20 years a business customer. You have billed us £2k for calls made whilst in Mexico because we didn’t have a bolt on. This should flag up on client account and you should contact clients to make them aware, not just profit from their error. No client loyalty.

• 
  leeruddell (@leeroyruddell) reported 30 minutes ago

  @O2 Done. I look forward to your response about no issues in the area and to turn my phone on and off again 👍🏻