O2 Outage Report in Usk, Monmouthshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent O2 outage reports came from the following cities: Monmouth, Cardiff and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Monmouth |
Phone | |
| Cardiff |
Wi-fi | |
| Newport |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Harvard
(@hesdanharvard) reported
@O2 No. Nor on mobile. The website just loads forever and then says it can’t connect to the O2 service.
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sandy rabino
(@sandz_25) reported
@O2 This can’t do the situation better. Very well supportive customer care @O2 has provided me with this issue. Thank you so much and very appreciated for no help I ever received!!!!
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Ben Ward
(@BenWard59096942) reported
@tomfleech @O2 absolute shambles !! It’s made work really easy with no phone signal.....
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Tracy
(@TracyA_C) reported
@O2 @andy_cov93 I was with Orange/EE for over 20 years - no problems! These clowns are a disgrace. Please take my advice and dont do it.
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Tracy
(@TracyA_C) reported
On hold with @O2 for 1 hour and 17 minutes. Surely they are the #worst phone company ever? I hear all the nightmare stories now but wish I was warned first. #scammers #crooks
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Riggers
(@Riggers_80) reported
@O2 answer the god damn phone or get some better hold music
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Jon Zarych
(@JonLocations) reported
@O2 Hi. I have called a few times over three days to get a block off of my handset and I'm not getting a resolution. Is there someone senior there I can speak to please?
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Tracy
(@TracyA_C) reported
@O2 @andy_cov93 Dont do it!!!!!!! They are the worst. I have been on hold for 1 hour and 11 minutes. They have been promising to call me all week to allow me to leave my contract because they admit I have been paying for zero service for years!!!! They will hook you in and ignore you afterwards
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Ghosting
(@247Ghosting) reported
@TheO2 @O2 How can I get through to someone at o2. I have been trying to resolve an issue for nearly 45 days.