O2 outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Sarah (@sarlpar) reported 20 seconds ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 13 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 13 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  S T Jones (@STJonesx) reported 14 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  leanne bodenham (@lelebodenham) reported 14 minutes ago from Magor, Wales

  @BLapham_8 @O2 All day yesterday and today I’ve had problems x

• 
  End Of Terror (@EndOfTerror) reported 15 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  S T Jones (@STJonesx) reported 20 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  🌈 Champ (@BigDogWrestler) reported 26 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  Dani 💋 (@92danielleyoung) reported 26 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 29 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Eugene O’Carroll (@bigjeans68) reported 31 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Big Dog (@BigDogWrestler) reported 31 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Sarah (@sarlpar) reported 32 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 35 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  Hayley (@Hayeley) reported 40 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 44 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 47 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  gareth bird (@Garethbird85) reported 48 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 53 minutes ago from Cwmbran Central, Wales

  @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

• 
  Big Dog (@BigDogWrestler) reported 58 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Big Ed (@62BigEd) reported 2 minutes ago

  @kokeshimum @O2 UK is so bad with mobile phone coverage. I've been to Iceland and had a full signal with 5g driving through a tunnel or way out in the wilderness.

• 
  Robert Keith (@rl_keith) reported 3 minutes ago

  @kokeshimum @O2 All service in the UK is bad. The providers occasionally say they'll build a few more cell towers. Then the village NIMBY will object, and the provider will use the excuse to save money and not build the tower.

• 
  Ruben E Tita (@ruben_tita) reported 3 minutes ago

  @O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.

• 
  Gareth (@StockwoodCap) reported 7 minutes ago

  @kokeshimum @O2 Stuck for 2 hours on the M2 yesterday without moving. I was in a signal black spot so I could barely make a call and had no data… This was on the M2 in Kent. It’s hardly the middle of nowhere.

• 
  Amy (@AJosephine_xoxo) reported 9 minutes ago

  One reason I miss working for @O2 which i never thought till now is when samsung release new tech, cos I loved seeing it first!!!

• 
  Nana_UTC ⭐⭐ (@AgyapongNana) reported 11 minutes ago

  @O2 No its i did tried to login and entered my verify my account enter the code but it send me straight back to login it keep saying something wrong i don't know what problem is with the app

• 
  millie (@overgrownmillie) reported 12 minutes ago

  @O2 tell me how I'm supposed to make an online claim about my stolen iPhone when every time I try and use the link it comes up with error 401 unauthorised. What is my £15 a month actually doing if I can't access this ****?????

• 
  SoundAffects (@PartyChambers) reported 12 minutes ago

  @fagewelsh @kokeshimum @O2 I'd say there's a big idiot on x that thinks there's 100 million people in the UK

• 
  Su (@shandreen) reported 12 minutes ago

  Can you explain why the phone app keeps signing me out and when I go to sign in it verifies and doesn't log in the app? Your auth servers having issues? @O2

• 
  𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported 13 minutes ago

  What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE