O2 outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  S T Jones (@STJonesx) reported 8 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  End Of Terror (@EndOfTerror) reported 14 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 22 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 22 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 24 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Nathan Barrett (@nathanbarrett76) reported 28 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  leanne bodenham (@lelebodenham) reported 29 minutes ago from Magor, Wales

  @BLapham_8 @O2 All day yesterday and today I’ve had problems x

• 
  Sarah (@sarlpar) reported 30 minutes ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  Stuart Maclean (@stuomac88) reported 30 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  Sarah (@sarlpar) reported 32 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  gareth bird (@Garethbird85) reported 34 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  Callum Crowley (@callumcrowley) reported 38 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  S T Jones (@STJonesx) reported 41 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 45 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  Eugene O’Carroll (@bigjeans68) reported 45 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Callum Crowley (@callumcrowley) reported 47 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  S T Jones (@STJonesx) reported 51 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Big Dog (@BigDogWrestler) reported 51 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Adam Lee (@AdamLee2011) reported 56 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 57 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheldini (@sheldinij) reported 3 minutes ago

  Getting properly fed up now by the terrible service. Not doing what you say. Lies lies lies. @O2

• 
  Alice Mowse 💙 🌱❤️ (@AliceMowse) reported 5 minutes ago

  @O2 why aren't you offering compensation for customers going up to 8 days without being able to stream anything properly on mobile Internet and everything really slow. Thank you for £25 off my £25 bill but this is getting ridiculous now. Ì've until recently paid £60pm for years

• 
  Aaron Lake (@aaronlake629) reported 7 minutes ago

  @BluesnJazzxx @O2 The app is awful at the moment forever having to put your password in it’s just rubbish now

• 
  KopiteinPoland (@KopiteinPoland) reported 9 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  dale clarke (@daleclarke1980) reported 9 minutes ago

  @mattstingray @O2 Don’t worry your bill will go up by £4 in April and they tell you it’s to improve service! Had better signal in 🇧🇬, 🇪🇸, 🇨🇭 and 🇫🇷 off the local providers than I do with one of the main players in 🇬🇧

• 
  Jayshree (@jayshree35) reported 9 minutes ago

  @O2 waited over a week to have a new Apple Watch delivered. No response from your team or urgency and DHL awful so have cancelled the order!

• 
  JB (@ozzybn1989) reported 11 minutes ago

  Signal issues again @O2 — getting boring now.

• 
  JaG (@J4God) reported 14 minutes ago

  @danjaydubya @mattstingray @O2 Me too. I’ve had some compensation for it but now on full tariff and worse than ever. Won’t load anything and on the odd occasion that it does, slow as. I’ve come to hate it.

• 
  Talib Dean Harnetty (@TDHarnetty) reported 16 minutes ago

  I was told on the phone that I'd be able to use my allowances in Turkey but I'm getting no data. Roaming is on, data is on, but no mobile data. I'm a Volt customer. Help, please. @O2

• 
  Lucie Rimmer (@LucieRimmer) reported 17 minutes ago

  @O2 please can you sort out the signal on the @MiddlebrookRLP Retail part. It’s always been bad. You’re the only network that has a shop on there now and it’s ironic you can’t use your O2 phone when shopping on there. So frustrating 🙄 Even Peter Kay joked about it in his show!