O2 outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Eugene O’Carroll (@bigjeans68) reported 6 seconds ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 1 minute ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 4 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Callum Crowley (@callumcrowley) reported 7 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  Big Dog (@BigDogWrestler) reported 7 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Callum Crowley (@callumcrowley) reported 9 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 18 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  Big Dog (@BigDogWrestler) reported 18 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Dani 💋 (@92danielleyoung) reported 20 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 23 minutes ago from Cwmbran Central, Wales

  @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 30 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 34 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Adam Lee (@AdamLee2011) reported 38 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  leanne bodenham (@lelebodenham) reported 39 minutes ago from Magor, Wales

  @BLapham_8 @O2 All day yesterday and today I’ve had problems x

• 
  S T Jones (@STJonesx) reported 43 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  S T Jones (@STJonesx) reported 49 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  Stuart Maclean (@stuomac88) reported 51 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  End Of Terror (@EndOfTerror) reported 56 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  Sarah (@sarlpar) reported 57 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  🌈 Champ (@BigDogWrestler) reported 58 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Hepburn (@karenh_5) reported 4 minutes ago

  @O2 please help my sister has had her sim stolen and we can’t get through to chat to anyone

• 
  🍓Laura🍓 (@ItsLau_xo) reported 6 minutes ago

  @O2 is our network down? Whenever I try and call out get the 'Call Ended' message immediately. I also can't answer any calls. I try and it immediately terminates the call

• 
  Damn i (@tehscreener) reported 7 minutes ago

  @Happyengland79 @O2 will put in a formal complaint later, bloody joke of a network

• 
  Glen & Jo (@LashbrookLushes) reported 8 minutes ago

  @O2 my download speed is slow it’s too slow for Ookla to run a speed test #fail #pathetic

• 
  Jay (@originalj4y) reported 10 minutes ago

  Quality @O2 no signal for 3 days then they tell me it's going to take a month to fix the mast in my area!

• 
  Simon Reynolds (@simonreynolds34) reported 11 minutes ago

  @O2 The service you have provided me since joining a family contract a month ago has been absolutely shocking. I have spent over 10hrs on the phone, with no resolution, had all our SIMs cancelled without being told so, and dealt with clueless and unhelpful customer service reps.

• 
  Positive United Fan (@PostiveManu) reported 12 minutes ago

  @O2 I haven't had good signal now for years. But recently it has got out of hand. It isnt just me family and friends across the country have nothing. Are you actually doing anything about this? 5G is worse than the 3G I had a decade ago.

• 
  Steve Nunn (@Proj65) reported 14 minutes ago

  @O2 @Propermister89 Hi. When I call your support number I am redirected to top up my account. There are no options to get help with activating a new SIM card. Plus the system does not recognize main debit card number, so I cannot top up the account either. The phone number 202 didn't work Help

• 
  A1 driver (@ab187_b) reported 15 minutes ago

  @O2 Signal is diabolical, I’ll be swapping as soon as contract ends

• 
  nitcord (@nitcordx) reported 16 minutes ago

  @O2 do you even accept new customers? first, the system accepted me, and i passed the credit check, but when i got to the eligibility check it marked my revolut card and a card from a traditional bank as fraud. the next day, i got this message (along with server configuration errors???) it's almost been four days since i was supposed to receive my callback, still nothing to this day i'm not the only one experiencing these problems, i even tried browsing the community forums but to my surprise they are also down please fix your broken system, not even your support team knows what's going on...