O2 outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  gareth bird (@Garethbird85) reported 4 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  Hayley (@Hayeley) reported 7 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  Dani 💋 (@92danielleyoung) reported 8 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

• 
  Stuart Maclean (@stuomac88) reported 9 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 10 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 17 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  Sarah (@sarlpar) reported 19 minutes ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 25 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 27 minutes ago from Cwmbran Central, Wales

  @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

• 
  Callum Crowley (@callumcrowley) reported 30 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  Adam Lee (@AdamLee2011) reported 30 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 36 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  S T Jones (@STJonesx) reported 42 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Big Dog (@BigDogWrestler) reported 42 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  leanne bodenham (@lelebodenham) reported 43 minutes ago from Magor, Wales

  @BLapham_8 @O2 All day yesterday and today I’ve had problems x

• 
  Callum Crowley (@callumcrowley) reported 44 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  S T Jones (@STJonesx) reported 50 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  🌈 Champ (@BigDogWrestler) reported 52 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  S T Jones (@STJonesx) reported 55 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 59 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Casey (@Steven_Casey78) reported 6 minutes ago

  @O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.

• 
  john (@jhargie4) reported 7 minutes ago

  @o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer

• 
  Savannah (@justicenowxxx) reported 9 minutes ago

  @O2 I responded and I hope no more generic emails rather than looking into the issue

• 
  West Country Gills (@GillsCountry) reported 13 minutes ago

  @SteveJoyce14 @O2 Generally there are issues with signal when there are large crowds of people gathering so close to each other I take it as a given that that's the case with music festivals, sports grounds etc so don't expect it when I'm in/around them

• 
  Andrew (the *****) (@Andrewislington) reported 13 minutes ago

  @JohnTillUK @O2 I’M HAVING THE EXACT SAME ISSUE I literally do not have the time to pick up the phone every time

• 
  Paul (@insittingbourne) reported 16 minutes ago

  @O2 so you have upgraded your network in #Kent with 5g+. Everyone I know that was on o2 have now moved away to another network as your network got so bad. Will this upgrade improve voice and signal ?

• 
  Reedy (@PaulReed01) reported 17 minutes ago

  @SteveJoyce14 @O2 @TheGillsFC It’s been **** for years during a game with 02 and is pretty much the same at any largish event.

• 
  Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reported 18 minutes ago

  Been on the phone for over an hour and they can’t assist with this matter. Continually getting fobbed off. Abysmal @O2 customer service to a longstanding and loyal customer of over 15 years. Absolutely abysmal. /2

• 
  Clare Brown (@Clarebrown101) reported 20 minutes ago

  @O2 You’re charging me for a SIM card I’ve never used. There are no account cancellation options on your website and your pretty much hidden online complaint form gives repeated error messages. Shall I outline my full complaint in full here?

• 
  Christopher Mcnally (@Cerberusbite83) reported 21 minutes ago

  @BelfastGiants @O2 Home one is so so The rest, not a fan. Challenge cup one by far the worst