O2 outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  leanne bodenham (@lelebodenham) reported 1 second ago from Magor, Wales

  @BLapham_8 @O2 All day yesterday and today I’ve had problems x

• 
  gareth bird (@Garethbird85) reported 4 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  Big Dog (@BigDogWrestler) reported 8 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Big Dog (@BigDogWrestler) reported 17 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Adam Lee (@AdamLee2011) reported 18 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  Nathan Barrett (@nathanbarrett76) reported 21 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  Callum Crowley (@callumcrowley) reported 22 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  S T Jones (@STJonesx) reported 24 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  Hayley (@Hayeley) reported 26 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 31 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 31 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  S T Jones (@STJonesx) reported 38 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 38 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 39 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 46 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 50 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 50 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  S T Jones (@STJonesx) reported 50 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Callum Crowley (@callumcrowley) reported 51 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  End Of Terror (@EndOfTerror) reported 54 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie murphy (@Jamiemu92369163) reported 56 seconds ago

  @O2 @virginmedia U now with virgin media iam with o2 but was with virgin they are the worst company I have ever been with and robbed money out of my bank so I will be switching from o2 soon as current contract is out shame that but virgin are dog foul

• 
  Mickey Wildman (@mickles94) reported 2 minutes ago

  @O2 Is your network down? Internet is quite slow

• 
  MrsStaehr (@Libsen_b) reported 2 minutes ago

  @O2 you need to fix signal mast at Brentwood railway station ASAP. It’s an absolute joke. I’m missing calls from healthcare providers I need to take urgently

• 
  Sue Chester 🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️ (@SueChester7) reported 2 minutes ago

  ...about the ongoing issue in Eastbourne re the local sleazy drugs-thugs in my building, photographing #intimidating me when out, then May 18-24 my outgoing texts were all #blocked @O2. Days after I saw this news BUT my local drugs thugs NOT dealt with whilst my phone #blocked...

• 
  EvidencePlz (@EvidencePlzz) reported 4 minutes ago

  @SAJE5555 @virginmedia @O2 Use cable not wifi. Problem solved

• 
  Tony Kemp RN (@AEKemp_Tony) reported 5 minutes ago

  @O2 - atrocious service, trying to get my PAC code, your 65075 service is ‘having an issue’ & 6 calls to your customer service number have dropped after my details confirmed & PAC code being generated. Why no message or call back? Still need the PAC code

• 
  Martin Baker (@madinnit1974) reported 6 minutes ago

  @O2 anyone available to help, I’ve just upgraded my iPad, it’s my sons, he went to swap sim to 5G but couldn’t set it up as couldn’t receive texts on iPad so used my number to get the text, now my phone is cut off and his new sim is working, how do I get my sim working again.

• 
  Claire (@Claire_Edberg) reported 10 minutes ago

  @O2 Yes, i looked my password up in my book and ive logged on with my logging in info, plus 4 digit code. Thank you for the help.

• 
  Liam Chadzynski 💙 (@liamchad) reported 12 minutes ago

  @O2 had my 5g enabled phone over a year, took it on a promise that I'd 'get 5g soon' , over a year later, not a sniff of it, and yes 5g is enabled in settings. Had it briefly in Central London but never at home (South London). Neighbours ee phone gets it.

• 
  Ali (@AllieRox29) reported 14 minutes ago

  @O2 @virginmedia Oh no. Time to leave O2 I think and been with you since cellnet. Virgin Media have the worst customer service and everyone I know who had virgin media had problems with them saying they owed money when they didn’t, they even mis-sold me a contract - twice.