O2 outages and service status in Usk, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Usk, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Usk, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales@O2 why is my signal often very poor and I mean often and very very poor?
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Stuart Maclean (@stuomac88) reported from Abertillery, Wales@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Eugene O’Carroll (@bigjeans68) reported from Langstone, WalesShocking signal today on o2 postcode NP18 1NF @O2 @mrsclart
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S T Jones (@STJonesx) reported from Alway, Wales3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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S T Jones (@STJonesx) reported from Alway, WalesWhen you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, WalesThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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S T Jones (@STJonesx) reported from Alway, WalesHi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK
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Nathan Barrett (@nathanbarrett76) reported from Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Whitehead (@jwhitehead90) reported@O2 I have tried 7 times and getting nowhere. I get promised call backs and they never happen. I just repeat myself on the phone for 15 minutes then someone hangs up on me when they say they are getting a manager. I need someone to reach out to me to resolve
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ℭαρтαιη ℬlood 🇬🇧🇮🇱🇮🇷🇺🇸 (@CaptBloodSC) reported@GarethTheNerd @mhewson_MCH @O2 They do, but you’re more likely to lose or have poor connection with the cheaper package. I suspect the lower pricing means you get dumped at peak times or during routine maintenance.
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Nathan Jarvis (@NathanJarvisMD) reported@o2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year
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John Loughran (@JohnLoughran_) reportedFair play to @O2 Made the move from giving them £48 a month to £20 on a sim only Signal and internet is now totally dogshite. For record I’ve been in multiple cities before you ask me to check. Bandits
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Leeo (@Leeo1980) reported@O2 im wandering why after chat I get calls from complaining team knowing i was not happy with outcome and wanting to leave, asking about my details to resolve the issue? Do you recognise this number 07379210659?
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Tsering Passang (@tsamtruk) reported@O2 doesn’t take customer complaints seriously. Reported potential data breach and fraudulent case multiple times. If there is no meaningful resolution in the next five days I have to formally report it to the @Ofcom.
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Viridis (@Lord_Viridis) reported@O2 I have DM'd about it, called about it and emailed about it. Nothings changed in 4 months except where before I could use the app, now it's not working too I have now 6 lines that I cannot pay unless I sit on the phone to your call centre for hours Shambolic to what you used to be
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Mr Angry (@angry_corner) reported@O2 @mellypeters Why is the email address such a massive secret??? Your customer service is embarrassing!!!
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KevyD (@askthedood) reportedSeems @O2 you’ve broken the fairly ok ish My O2 app as the poorly integrated webpage integration when you go to make a payment, rather than built in as before, isn’t working properly. It doesn’t link multiple accounts to outstanding balance (still) and Apple Pay doesn’t work.
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Bob McLobb (@BMclobb) reported@andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs