O2 outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Stuart Maclean (@stuomac88) reported 2 seconds ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  gareth bird (@Garethbird85) reported 1 minute ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 1 minute ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Eugene O’Carroll (@bigjeans68) reported 3 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 7 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  S T Jones (@STJonesx) reported 9 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 9 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 11 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Big Dog (@BigDogWrestler) reported 21 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Adam Lee (@AdamLee2011) reported 21 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  S T Jones (@STJonesx) reported 22 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Sarah (@sarlpar) reported 40 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 41 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  🌈 Champ (@BigDogWrestler) reported 42 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 47 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Callum Crowley (@callumcrowley) reported 48 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 48 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 52 minutes ago from Cwmbran Central, Wales

  @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 54 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  Big Dog (@BigDogWrestler) reported 59 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anton Roe (@AROE77) reported 3 minutes ago

  @O2 Why is your 5G connection so poor! Even in London is rubbish! No chance of any speed or quality in Nottingham! Sort it out.

• 
  Anagazo (@Anagazo) reported 3 minutes ago

  @O2 I might be leaving you soon because there’s no reason why you have zero network in big arenas. The Etihad, Old Trafford, COOP Live and the AO arena, even the Bolton and Burnley stadiums - zero network. My bars just disappear!.

• 
  Hoy Te Hablo De (@hoytehablode) reported 4 minutes ago

  @O2 You should also make sure to send an sms or email so the client can know the call is legit, I had to spend 3 hours on the phone to fix this mess

• 
  Egalitarian Geordie (@EgalGeordie) reported 4 minutes ago

  @nftholbein @csljohnkirby @O2 Yea I switched to EE after nearly 20 years with O2. They seem to have taken every awful part of Virgin Media since the merger. Would never trust them again.

• 
  Ian Judd (@Marooned_Sailor) reported 6 minutes ago

  @o2 @ofcom we have been waiting over 20 years for a reliable mobile internet service on the london Portsmouth train line… I know you are busy but any chance yet of an eta for delivery?

• 
  Mr J (@Mr__J_J) reported 7 minutes ago

  @O2 @JakeMooreUK Yeah you O2, signal is so bad. My 4g speeds were faster than 5g

• 
  emze (@KerZE87) reported 9 minutes ago

  @O2 do you think I haven’t been trying that? Your engineer team have been working on masts for weeks now and when they give the completion date it’s never fixed!

• 
  baba (@olamultimilli) reported 12 minutes ago

  @O2 @O2 @CISAS_UK Spare me the scripted apology. You agreed to remove this default as if it never happened. You didn’t. I’ve waited the full 90 working days and the deadline has passed. I’m escalating through CISAS, and every day this stays on my file is documented. This ends now.

• 
  Josh (@joshjeram) reported 14 minutes ago

  @O2 Thanks - I’ve paid now - since posting here. I also tried calling 202 from my phone the workflow funnelled me to a dead end and could t send me a link. I wasn’t offered the option of a human.After being a customer for 2 decades - it forced me to think of the cheaper alternatives.

• 
  Rob Collins (@geordiequin) reported 14 minutes ago

  @O2 what is wrong with the loss of signal in North Hampshire, repeatedly have to restart as not registered on network, when I use it. Maybe I should try this when paying the bill to you