O2

O2 Outage Report in Usk, Monmouthshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Usk, Monmouthshire, Wales 05/25/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Usk, Monmouthshire, Wales

The most recent O2 outage reports came from the following cities: Newport, Cwmbran and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomCwmbran Phone
United KingdomCwmbran Phone
United KingdomCwmbran Phone
United KingdomCwmbran Phone
United KingdomCwmbran Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • ieuanbeal15 Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales

    @O2 your live chat service is garbage. 15

  • HywelButcher Hywel Butcher (@HywelButcher) reported from Cardiff, Wales

    Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

  • lelebodenham leanne bodenham (@lelebodenham) reported from Magor, Wales

    @BLapham_8 @O2 All day yesterday and today I’ve had problems x

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • ThisIsDanGuy Dan Guy (@ThisIsDanGuy) reported from Cardiff, Wales

    @O2 sucks that reduced the number of cafe Nero codes 😡

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @O2 @tig1985 I’m in cardiff with same issue

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • CJLittlemore Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales

    @O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • jamieriddell Jamie Riddell (@jamieriddell) reported from Cardiff, Wales

    Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • Rhian1975 Rhian Langham (@Rhian1975) reported from Cardiff, Wales

    @O2 shocking attitude of customer service rep. Please get in touch.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • Welsh_PA Mark Edwards (@Welsh_PA) reported from Cardiff, Wales

    @PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • zoemaria24 Zoe McCusker (@zoemaria24) reported

    @O2 I’ll be blocking all direct debits if it’s the case you cannot cancel the airtime! Everyone is struggling financially at the moment and hiding this important information is disgusting! #stayaway

  • LionWomanROARRR Leanne (@LionWomanROARRR) reported

    @O2 hey I’ve been trying to get my complimentary cinema ticket but at only 14:09 it was saying out of stock. 9 minutes after release they’re all gone? This can’t be right. Please resolve issue. Thanks

  • Bluwhitehoops Banannas (@Bluwhitehoops) reported

    @LauraMDietz @O2 Yes, I checked I could log in a few minutes before 2pm which I could, but at 2pm I had the login screen to login via O2 a bit of a delay, it was 14:01 and all the Odeon tickets were gone.

  • GazEcc89 Gareth Eccleston (@GazEcc89) reported

    @O2 Yeah correct day and time, still not working 😔

  • RulingMonarch Ruling Monarch (@RulingMonarch) reported

    @O2 Roaming abroad but sh1t signal in the UK... Seems legit.

  • jcassidy2 James Cassidy (@jcassidy2) reported

    @O2 the priority app was working fine all week after last Wednesdays incident…until today when just before the odeon tickets are “released” on hen it wouldn’t log me in, then once I got logged in at 14:01…it said out of stock…how many tickets were available? Fake offer! Lies

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @H1ghBerry @O2 Bonkers isn’t it, I did the full count down then at 2pm app crashed

  • LauraMDietz Laura Dietz (@LauraMDietz) reported

    @Bluwhitehoops @O2 I was logged in at 1400 but then it said it had a problem twice. Came out the app and then couldn’t get back in! Then they were gone!

  • FloydLeeBriggs Floyd Lee Briggs (@FloydLeeBriggs) reported

    @O2 Hello my calls do not work. I doesn’t even connect to o2 customer services. I am unsure why

  • zoemaria24 Zoe McCusker (@zoemaria24) reported

    Be very careful joining @O2, they do not let you cancel your airtime if you have device plan left to pay. I’ve left the country and am happy to pay the device plan, but naturally had to change network. They won’t let me cancel the airtime and never tell you that when signing up!