O2

O2 Outage Report in Newport, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Wales 11/05/2024 10:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent O2 outage reports came from the following cities: Barry, Cardiff and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarry E-mail
United KingdomBarry Phone
United KingdomCardiff Wi-fi
United KingdomBarry Phone
United KingdomNewport Phone
United KingdomBarry Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @O2 @tig1985 I’m in cardiff with same issue

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @pinecone95 @O2 It's coming along slowly but surely. No sign in Barry or Cardiff yet.

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • HywelButcher Hywel Butcher (@HywelButcher) reported from Cardiff, Wales

    Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • Waldron_Diana Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right

  • JdBowns91 Jade Bowns (@JdBowns91) reported from Barry, Wales

    @O2 on the website it says to contact your customer services to change my name and other issues I want to discuss yet the only way I can get through to someone is to say I’ve had fraud occur! All I want to do is speak to someone why is it so hard. Chat is also unavailable

  • ieuanbeal15 Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales

    @O2 your live chat service is garbage. 15

  • BCFCOLIVERDOG Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales

    @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • paigebuckingham Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported from Cardiff, Wales

    Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fobug fiona burgess (@fobug) reported

    @O2 shocking service no help in resolving an issue with mobile data not working but quick enough take my money 😡

  • james_danson James Danson® (@james_danson) reported

    @O2 The network checker always says the network can get busy in this area! Absolute lie, there is no network to get busy!! It’s O2 that need to check network tips!

  • TrampGlitter Rachel_Foster_Writes (@TrampGlitter) reported

    Hi @O2 I’ve DMd you I’ve got no service

  • maski1 maski1 (@maski1) reported

    To all @o2 and especially @o2businessuk I can’t meet my goals because I can’t receive calls and your faceless network team are taking 6 days to fox it. No ownership. Wait times 30 minutes. Defenceless @BBCWorld

  • lurch_282 Matt Brown (@lurch_282) reported

    @O2 whoever you have phoning around chasing up people for upgrades is disgraceful, had 17 different calls from different numbers since Saturday, and today I answered and told the lad I’m not interested then he proceeded to shout vile language to me 👌 great customer care

  • Kieranth1995 Kieran-Thomas (@Kieranth1995) reported

    @O2 I have been trying to connect for an hour and it’s not working keeps taking my details then please wait

  • Deej701 Deej70 (@Deej701) reported

    @O2 looking for help/advice if anyone's around

  • drlajama89 Lor (@drlajama89) reported

    @O2 The contract I’m hoping for has signal …

  • SpartacusLFC Spartacus* ⭐️⭐️⭐️⭐️⭐️⭐️ (@SpartacusLFC) reported

    @O2 I've been chasing my 5G sim up for a week and getting nowhere via all the normal 'contact us routes' - terrible service! #FirstWorldProblems

  • Kelbels871 Kelbels87 (@Kelbels871) reported

    @O2 I have had the phone hung up multiple times yesterday & today! This is not acceptable, I want to cancel the 2 contracts I took our yesterday as you're clearly not capable of any form of customer service. There's no chance I want to be tied in with you for another 3 years!