O2 outages and service status in Newport, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales@O2 your live chat service is garbage. 15
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Bristol Oli (@BristolOli) reported from Cardiff, Wales@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Cez 🏴 (@catlady_cez) reported from Cardiff, Wales@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Brad Channer (@BradChanner) reported from Cardiff, Wales@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Sarah (@sarlpar) reported from Henllys, Wales@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, WalesWhat is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesIf it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesAlso when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Rhian Langham (@Rhian1975) reported from Cardiff, Wales@O2 shocking attitude of customer service rep. Please get in touch.
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Mc (@MyApocalypse_) reported@O2 wtf is going on with the signal recently? Status checker says nothing wrong anywhere, but my 1-2 bars of 4G that is useless say otherwise, sick of paying money to get no signal
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Joyboy 🌞 (@hxlds) reported@O2 @TheO2 your speakers work just fine, please turn it down a bit! Didn’t come to a concert to leave deaf
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Matt Hudson (@MattHuddyHudson) reported@DiscoEnergy @O2 After 20+ years I'm just considering going to take out a deal elsewhere . Can get a better deal being a new customer .
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Johnny Storm (@humantorch1036) reported@O2 @Marty201023 Is anyone at @o2 awake? No customer service at all. Literally the worse network. I had a problem with Three and it was dealt with in 10 mins on their Live Chat.
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Scottt Kirkwoodd (@2gurlys1kupp) reported@jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast
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millie (@overgrownmillie) reported@O2 tell me how I'm supposed to make an online claim about my stolen iPhone when every time I try and use the link it comes up with error 401 unauthorised. What is my £15 a month actually doing if I can't access this ****?????
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Simon Poulton (@SimonRPoulton) reportedAbsolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!
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Leslie Gilbert (@lesgilbertlazer) reported@O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!
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SussexGal 🏴🇮🇪🇬🇧 (@dino868) reportedHave you read the reviews on Play Store of your app @O2?! 🤔 Since the latest update, just like me, everyone seems to hate it and has the same problems I do - it's a Crap App now tbh!! Time to sort out the issues or delete it completely... like I have!! 👋 #o2 #App #phones
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Brexit Refugee (@Brexit_Refugee) reported@kokeshimum @O2 One thing that bugs me in UK is the terrible signal. Next thing is if you have an “open reach” router it reserves 30% of your bandwidth for broadcasting a public 5G hotspot onto the street for Open Reach customers using the WiFi hotspot app…. Utter con.