O2 outages and service status in Newport, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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FGE ⚡️ (@fgethearies) reported from Cardiff, WalesAnyone else on @O2 ? My signal keeps cutting in and out 😩
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesIf it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesThis weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Cat Peters (@CatTPeters) reported from Penarth, Wales@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!
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Dani 💋 (@92danielleyoung) reported from Alway, WalesWhat’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
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Mark Edwards (@Welsh_PA) reported from Cardiff, Wales@PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesThere is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Dave South (@davesouthphoto) reported from Cardiff, WalesIf I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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gareth bird (@Garethbird85) reported from Newport, Wales@O2 can someone from customer service contact me please
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Lea French (@Lea_May_) reported from Cardiff, Wales@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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Sarah (@sarlpar) reported from Henllys, Wales@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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susan denner (@DennerSusan) reported from Cardiff, Wales@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Irving (@Dezrezchez) reported@O2 when will the signal/data issue be repaired in TQ12 area, it’s been saying there’s a mast issue for days now. Shame I can make a ‘paying you’ issue for the days that I’ve had no signal/data!
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nick renshaw (@nickrenshaw5) reported@O2 @27rufus Do not listen to a word these criminals tell you! I've been trying to get this shite contract cancelled since it ended in October last year but their useless AI assistant cannot verify us because the system does not work! I shall be making another complaint about this!
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Matt Hudson (@MattHuddyHudson) reported@DiscoEnergy @O2 After 20+ years I'm just considering going to take out a deal elsewhere . Can get a better deal being a new customer .
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Dillon (@Freeyourradio) reportedThere has been a outage in @EnfieldCouncil with @O2 since 21st July and i have only found out now because i spoke with someone from....o2. Great communication guys......awful service. What a joke!!!!
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#HYFR (@bxns_hyfr) reported@karthika_gm @O2 Yeah the deals are quite affordable, I have used EE for similar amount of time too. I pay 19 quid, but the service is better 😜
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Al (@RealAJG7) reportedHaving to buy a ticket cause @O2 ******* awful service means you can’t get into your train app in the middle of a major city in the uk, utterly useless *****
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Steve Joyce (@SteveJoyce14) reported@O2 Apart from resetting network settings I tried everything else, switching phone off and on, switching mobile date on and on. You can see from what others are saying (especially the person saying he lives near the ground and has had problems in last few days) 1/2
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lizrichards24 (@SonyRichards4) reported@O2 can you please help me cancel an 02 SIM card I have never used or wanted that is linked to my Virgin account?
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david taylor (@dt297) reportedThe good thing about being on @O2 is that I didn’t get that emergency message about BBQs because as usual I have no ******* phone signal in my house!
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Dave Cook (@Nobby_C) reported@O2 when is the mast issue going to be fixed that affects BR49LX. Been going on for weeks now, all the updates say is that it will be fixed soon, weeks isn’t soon.