O2 Outage Report in Newport, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Newport, Wales
The most recent O2 outage reports came from the following cities: Cathays, Newport and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Newport |
Phone | |
| Abertillery |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
@O2 It’s CF11 8AZ. ardiff City Stadium. My point is that I can hardly get any connectiveity with a 4G signal showing. Someone sat next to me with EE can connect. Granted it’s a sports stadium but this was 60m before kick off with barley anyone in there. Happens every match 1/2
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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leanne bodenham
(@lelebodenham) reported
from
Magor, Wales
@BLapham_8 @O2 All day yesterday and today I’ve had problems x
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Callum James Littlemore 🔶
(@CJLittlemore) reported
from
Cardiff, Wales
@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Rhian Langham
(@Rhian1975) reported
from
Cardiff, Wales
@O2 shocking attitude of customer service rep. Please get in touch.
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Dan Guy
(@ThisIsDanGuy) reported
from
Cardiff, Wales
@O2 sucks that reduced the number of cafe Nero codes 😡
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
@O2 2/2 it’s like someone deliberately switches off the internet on match days, but I’m sure that doesn’t happpen.....😉 Signal is perfectly fine there usually, & if it’s vol7me of people, why are other able to connect seems like an O2 thing as my son & daughter also have problems..
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Gavin Lewandowski
(@gavinlew) reported
from
Butetown Community, Wales
@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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yesmina
(@yesmina43628521) reported
@RyanAAllan @O2 In my honest opinion, I think there's a good chance of recovery, I suggest you reach out to globaltec_consultant on Instagram they helped me recover my account which was locked a week ago, So that's pretty much the only viable option you've got amongst he can help you
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Dracorum Order
(@DracorumOrder) reported
.@virginmedia Is there an outage in Croydon? I have multiple neighbours who are experiencing connectivity issues today. Also frustrating to have @O2 backup hit with similar issues too. Is this merger going to be a disaster?
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Chris Morris
(@chrisBRFCmorris) reported
Awful service and help from @O2. As a loyal customer from the start, I’ll definitely be leaving ASAP! Promised a call back from management 8days ago and still waiting! Not getting what I pay for each and every month and what’s agreed in contract! @virginmedia
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Jordan Kelly
(@ItzzJordan) reported
@O2 really can't wait to upgrade my phone worst network I've been on, ******* useless *****.
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Andy Buckley-Taylor
(@BuckTaylor64) reported
@O2 @DisneyPlusUK Every week without fail I get emails offering Disney plus! I’m not interested!
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Paul (aka Gargoyle)
(@paulcourt101) reported
So @O2 and @virginmedia join forces, and a few days later I have been without service for the whole day! I've been with O2 since the first iPhone was released. Might be time for a change!
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Dracorum Order
(@DracorumOrder) reported
@O2 Yes, primarily at home. I had normal service (4G) when I went into town. I’ve already tried twice turning my phone off and on, so I know it’s not that. 3G signal has been pretty weak making sites hard to visit.
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Sarah
(@sarahspoon) reported
I'm getting 15 - 20 scam phone calls on my mobile every day, all different numbers. Anyone know what can be done? The only help my network provider @O2 gave was to tell me to change my number. Surely there must be another way?
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A.J
(@KutiAdrian) reported
@O2 I was sold insurance on the premise of next day replacement. But after making a claim, there has been a courier issue and my replacement has been stolen from their depot. I have been told I have to wait 5 wrk days for investigation
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Luke
(@LukeBoulter5) reported
@O2 is there any reason why whenever I go into my workplace signal no longer works. This worked perfectly fine until lunchtime Sunday and ever since I do not receive data or signal. As soon as I step foot out the building low signal is restored. This is Worcester High Street.