O2 outages and service status in Newport, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Cez 🏴 (@catlady_cez) reported from Cardiff, Wales@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Dani 💋 (@92danielleyoung) reported from Alway, WalesWhat’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
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S H A N I C E (@flowersshanice) reported from Cardiff, WalesHi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Cat Peters (@CatTPeters) reported from Penarth, Wales@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.
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Rhian Langham (@Rhian1975) reported from Cardiff, Wales@O2 shocking attitude of customer service rep. Please get in touch.
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Clare Osborne Jones (@clareoj) reported from Cardiff, Wales@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Dave South (@davesouthphoto) reported from Cardiff, WalesIf I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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S T Jones (@STJonesx) reported from Alway, Wales3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesThis weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Stuart Maclean (@stuomac88) reported from Abertillery, Wales@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Eddy 🏴 (@ChrisEddy_7) reported from Cardiff, WalesIt’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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FGE ⚡️ (@fgethearies) reported from Cardiff, WalesAnyone else on @O2 ? My signal keeps cutting in and out 😩
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gareth bird (@Garethbird85) reported from Newport, Wales@O2 can someone from customer service contact me please
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Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, WalesHow can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Lilly (@NeilLilly) reported@O2 No signal at all in Aberdaron. No signal in Porthmadog and no signal in Beddgelert. What am I paying for with this rubbish service?
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Emma (@emmashakeshaft0) reported@O2 I am trying to speak to agent on online chat but it is saying I need to open the 02 app to speak to someone but I am no longer a customer so cannot do this.
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MUFC Chatter (@mufcchatter) reported@O2 This CCJ is preventing me from moving house. It should never have been put against me in the first place. If the bundled broadband package was cancelled then this should have included the SIM. I never used the SIM, never put it in a phone, never held it in my hands!
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Northern Running Girl (@UKrunninggirl) reportedWhy is the link to the pre sale for Thomas Rhett not working on priority @O2
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Angela Robins (@AngelaMRobins) reported@O2 what’s going on with mobile signal it’s awful to the point there is no 4 or 5g all I get is Edge!!! This is ridiculous #getitsorted
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Cheryl Irving (@Dezrezchez) reported@O2 when will the signal/data issue be repaired in TQ12 area, it’s been saying there’s a mast issue for days now. Shame I can make a ‘paying you’ issue for the days that I’ve had no signal/data!
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Neil G (@granth1974) reportedIs it worth actually playing Spin to Win? Never win anything and makes me depressed on a Monday. What a shite "game". Fire whoever came up with the concept. @O2
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leah 🍒 (@leahculleyyy) reported@O2 why can i not get cell service anywhere in my house now? i cannot make or receive calls, so what am i paying for?
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Jonathan Stewart (@jonaths) reported@O2 @o2businessuk I'm not sure what's going on with you at the moment, but your customer service atm is truly shocking. All of your comms channels are broken - I'm trying to upgrade, and it's impossible to speak to anyone
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Jack Woods (@Jackwoods2020) reported@O2 No phone signal and can’t spell send This is what I’m dealing with 🙄