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O2 outages and service status in Newport, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Garethbird85
    gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • HywelButcher
    Hywel Butcher (@HywelButcher) reported from Cardiff, Wales

    Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

  • Daniel_Lyddon
    Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

  • Welsh_PA
    Mark Edwards (@Welsh_PA) reported from Cardiff, Wales

    @PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

  • CJLittlemore
    Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales

    @O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

  • divyaparikh_
    Divya (@divyaparikh_) reported from Cardiff, Wales

    @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

  • CatTPeters
    Cat Peters (@CatTPeters) reported from Penarth, Wales

    @O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.

  • catlady_cez
    Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported from Cardiff, Wales

    @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

  • meribelman
    Peter Williams (@meribelman) reported from Penarth, Wales

    @virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!

  • SamHallWales
    Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Rhian1975
    Rhian Langham (@Rhian1975) reported from Cardiff, Wales

    @O2 shocking attitude of customer service rep. Please get in touch.

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • BigDogWrestler
    Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • fgethearies
    FGE ⚡️ (@fgethearies) reported from Cardiff, Wales

    Anyone else on @O2 ? My signal keeps cutting in and out 😩

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • Waldron_Diana
    Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fieldwhit20
    Paul Whitfield (@fieldwhit20) reported

    @O2 priority spin has not worked all day, just keeps telling ne to try again later. Guessing u didn't test properly as I am clearly not the only one having problems

  • LoveMeLizzie10
    Lizzie Love (@LoveMeLizzie10) reported

    The new o2 Blue Mondays is absolute toss. Was bad enough when the prizes were 25% some random company, but now you don’t actually get anything @o2

  • Isa_Yolina
    Isadora (@Isa_Yolina) reported

    @marcd86 @O2 I have the same issue

  • JordanP__25
    Jordan Phelps (@JordanP__25) reported

    @ad_moran4 @EE @O2 O2 is absolutely awful , I had so many issues with them , I’ve finally moved too EE much better. There customer service is atrocious

  • MisfitsWorld20
    Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported

    @princessmel_87 @O2 Some kinda spin to win thing now & they say its only in the app but as u know when u click to enter it automatically opens to the mobile Internet which they now say isn't where it's meant to be, hopefully they'll fix it & give another chance to everyone,

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    @virginmedia How dare you give your crap partners O2 @O2 permission to set up a direct debit in my account without my permission? 😡 Next time you pull a stunt like that i will end my contract immediately and go else where, You thieving B******* 😡

  • pammieh2003
    Pam Holmes (@pammieh2003) reported

    @O2 @ad_moran4 If you want a signal stick with EE! Sick of not being able to access apps on my phone, you know for critical things like charging my car or transferring money between accounts so I can pay for items! O2 are an absolute joke!

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @swchamp89 @O2 SWC thank you for your comment and your advice I appreciate it a lot and I’m really shocked to hear that to be honest and I hate trying to communicate through customer services at the best of time.

  • markcallow10
    mark callow (@markcallow10) reported

    @O2 @woolfall57943 You have no coverage that’s the issue. Everyone is becoming aware of the o2 scam . You would be better off we a map of phone boxes

  • RRS91718
    Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported

    @O2 Blue Mondays not working this morning. When will it be fixed?