O2 Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent O2 outage reports came from the following cities: Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Newport |
Phone | |
| Abertillery |
Phone | |
| Cardiff |
Phone | |
| Blackwood |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Mark Hawkins
(@themarkhawkins) reported
from
Barry, Wales
@viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)
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LisaEdwards78
(@LisaEdwards78) reported
from
Barry, Wales
@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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S T Jones
(@STJonesx) reported
from
Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
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S T Jones
(@STJonesx) reported
from
Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Eddy 🏴
(@ChrisEddy_7) reported
from
Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jumaima Ede
(@JmamaEde) reported
@O2 hi, I need help in redeeming my odeon ticket, pls. I was lucky to secure one of this Sunday/Monday cinema tickets but when I tried redeeming it, it kept saying it’s not correct even though I copied it directly from your site
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Gill Parkes
(@gillp2502) reported
@O2 I have recently left O2 and had an email regarding final bill but unable to view it on My O2 as no longer a customer...how do I view my bills once left?
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Cam
(@cam88x) reported
@O2 Hi, looking for a global solution including at least as many countries as @VodafoneUK do in their Zone A/B/C. Unless this is offered as a minimum, no price would make me switch. Service is important. For airline crews travelling, we need more countries covered, at standard speeds
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Joshua Kite
(@JoshuaMKite) reported
@neilvagg @O2 You know #tescomobile have a great reputation for customer service and are a virtual network running on O2...
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Liz Fenn 💙💙💙💙💙💙
(@busylizzy) reported
@Erinshore11 @O2 Please can you tell me what @O2 advised because I am having data issues and have been trying to get help since Monday 😩
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Cam
(@cam88x) reported
@O2 As many crew do, if I traveled to Barbados, Antigua, St Lucia, Jamaica - popular flights from the UK with thousands of crew per month, all of those would be subject to an extra £6 charge per day. Vodafone wouldn’t charge for that some plans. Your offering outside EU/USA is poor
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Tizzie
(@tizannabeth) reported
I paid my @disneyplus subscription with my @O2 phone bill. I’ve now left O2, but I can’t change my subscription details on Disneyplus without using my O2 account which I can’t access. Help?
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Tamerapaige
(@tamerapaige) reported
@O2 is there an outage in south east England? Not had signal on my phone for 2 hours. Turned it off and on and now have bars but not receiving no texts.
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Christine Brown
(@chrissyb8) reported
@O2 so my o2 phone isn't connecting to the network.cant find a number to call on the website, cant call the shortcut off my phone cos I cant make calls. Cant log into myo2 cos it wants a code that's texted to confirm its me, cant get texts. HOW DO I GET IN TOUCH THEN
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Tara†LouiseAnastasia
(@MissBoomDeAy) reported
@O2 hey I need some help please? Currently in USA and I have no network coverage despite having O2 Travel Inclusive Zone active on account? Can’t call to speak to advisor and live chat isn’t connecting! Please help!