O2

O2 Outage Report in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Wales 01/15/2026 08:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent O2 outage reports came from the following cities: Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomNewport Phone
United KingdomAbertillery Phone
United KingdomCardiff Phone
United KingdomBlackwood Total Blackout
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • themarkhawkins Mark Hawkins (@themarkhawkins) reported from Barry, Wales

    @viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • DennerSusan susan denner (@DennerSusan) reported from Cardiff, Wales

    @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

  • SamHallWales Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • PattersonLela1 Lela Patterson (@PattersonLela1) reported from Barry, Wales

    @O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)

  • Taxiboi3583 Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales

    @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

  • divyaparikh_ Divya (@divyaparikh_) reported from Cardiff, Wales

    @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems

  • Lea_May_ Lea French (@Lea_May_) reported from Cardiff, Wales

    @O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Cardiff, Wales

    It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • PattersonLela1 Lela Patterson (@PattersonLela1) reported from Barry, Wales

    Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • charlotteomelia charlie (@charlotteomelia) reported

    @O2 not impressed with the customer service I have just received! Problem not resolved. Might have to move elsewhere!

  • ImSooph Sophie (@ImSooph) reported

    yo @O2RitzManc @O2 y’all messed up this queue badly, bad communication as ****

  • _binlyd Lydia ♡✈ (@_binlyd) reported

    @O2RitzManc @O2 really disappointed in how priority has ran tonight, me and my friends have been queuing since 11:30 this morning. I understand security at the venue had no idea what was happening but o2, that’s your fault. The communication has been so poor. -

  • Arthur_Dave ProudToBeAGooner (@Arthur_Dave) reported

    @O2 why is it absolutely impossible to contact you? 1Your bot is rubbish. 2Your online chat doesn't work 3You don't have an email address 4You don't answer any of your phone numbers. YET You continue to harass me with emails that I can't reply to demanding money. @MartinSLewis

  • nicolakezia86 Nicola (@nicolakezia86) reported

    So tired of the poor customer service from @O2 - over charged my by £60 on my new contract, told me this months bill of £76 would be foc to now be told it wasn’t applied in time so will be foc next month instead. Beyond terrible service!

  • JodieMarchment Jodie Marchment (@JodieMarchment) reported

    @O2 and still no help? This is incredibly frustrating and ridiculous. Great way to treat a loyal customer.

  • 36Liverbird Carla ❤️🎭 (@36Liverbird) reported

    @O2 The update is awful. Have to reset my phone every bloody day.

  • Zahid94A Zahid (@Zahid94A) reported

    @O2 How bad is your security that others can easily open defraudalent accounts in one's name? I have been trying to contact o2's fraud team all month with literally no response, instead I get letters that I owe you money. Even a default notice!!!

  • IanBurn29639231 Ian Burns (@IanBurn29639231) reported

    @55in2020 @O2 What’s with the offensive language? Quite an embarrassment to any team support….

  • IamSpexdotcom 𝔸𝕟𝕕𝕪 ℝ𝕦𝕕𝕘𝕖 (@IamSpexdotcom) reported

    Had major problems with @O2 mobile since Nov 2022… and still have a mobile not working!!! 🤬🤬🤬 DO NOT GO WITH O2 MOBILE !!!! #absolutleyuseless Paying for something I can’t use !!!