O2 outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Callum James Littlemore 🔶 (@CJLittlemore) reported 3 minutes ago from Cardiff, Wales

  @O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

• 
  Adam Lee (@AdamLee2011) reported 7 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported 13 minutes ago from Cardiff, Wales

  Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 17 minutes ago from Cardiff, Wales

  If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

• 
  Nathan Barrett (@nathanbarrett76) reported 19 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  Stacey J Hubbard 🐧 (@staceyjhubbard) reported 21 minutes ago from Cardiff, Wales

  Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

• 
  Eugene O’Carroll (@bigjeans68) reported 25 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  S T Jones (@STJonesx) reported 26 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Ade (@Bubwal) reported 27 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported 27 minutes ago from Cathays, Wales

  @O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?

• 
  S T Jones (@STJonesx) reported 28 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Sarah (@sarlpar) reported 36 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  Oliver City Dog (@BCFCOLIVERDOG) reported 43 minutes ago from Cardiff, Wales

  @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

• 
  Brad Channer (@BradChanner) reported 50 minutes ago from Cardiff, Wales

  @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

• 
  Super Blue Eye Dog (@BigDogWrestler) reported 51 minutes ago from Cardiff, Wales

  How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 52 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported 52 minutes ago from Cardiff, Wales

  @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

• 
  Hywel Butcher (@HywelButcher) reported 53 minutes ago from Cardiff, Wales

  Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 54 minutes ago from Cardiff, Wales

  (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

• 
  Dani 💋 (@92danielleyoung) reported 58 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ Trademark (@DJTrademark_UK) reported 3 minutes ago

  @O2 @TomTugendhat Signal is **** near enough across Norfolk ffs !

• 
  Naomi Canton (@naomi2009) reported 6 minutes ago

  @TomTugendhat @O2 @EE There are people in Somerset who have never had a mobile signal ever.

• 
  Chris Langsford (@chris_langsford) reported 6 minutes ago

  @EnglandRugby @O2 Just give the poor guys a break, Jesus Christ.

• 
  MB (@markbishopuk) reported 7 minutes ago

  @TomTugendhat @O2 Root cause is captured regulation. Your party had 14 years to fix it

• 
  enter shakira𓅮 (@BARFJAMiN) reported 13 minutes ago

  @TomTugendhat @O2 ever tried putting lipstick on a pig Tom? it was your party in government that allowed the yanks to tell you to bin all the network equipment that worked.

• 
  Ysbyddaden (@Ysbyddaden2) reported 15 minutes ago

  @TomTugendhat @O2 @EE I can't get a signal. I blame the cycle paths. Pathetic.

• 
  Afine (@Afine849962) reported 19 minutes ago

  @TomTugendhat @O2 @vodafone Nope never had any issues with the EE signal or network.

• 
  Al Nickson (@BaldeyAl) reported 20 minutes ago

  @O2 @TomTugendhat My signal is always terrible. How come it often shows 5G and I can’t even get a page to open? We pay so much for our tariffs and the service is worse than ever.

• 
  Christopher (NOT Chris) (@puncharama) reported 20 minutes ago

  @TomTugendhat @O2 @vodafone Try speaking to the regulator about it then you can really see why uk services are so poor

• 
  Tristan ☀️ (@trispretty) reported 21 minutes ago

  @O2 I get scam calls from people claiming to be you (I've never been with O2 Fyi) I try and keep them on the phone as long as possible and ensuring that they're wasting time with me and not a victim that might fall for the scam. #doingmybit