O2 outages and service status in Newport, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent O2 outage reports came from the following cities: Clevedon, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Clevedon
|
Phone | 28 days ago |
|
Cardiff
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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S H A N I C E (@flowersshanice) reported from Cardiff, WalesHi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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S T Jones (@STJonesx) reported from Alway, WalesWhen you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales@O2 your live chat service is garbage. 15
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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S T Jones (@STJonesx) reported from Alway, WalesHi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesThis weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Brad Channer (@BradChanner) reported from Cardiff, Wales@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales@O2 @tig1985 I’m in cardiff with same issue
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Divya (@divyaparikh_) reported from Cardiff, Wales@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Shane (@gingio) reported from Cardiff, Wales@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Nathan Barrett (@nathanbarrett76) reported from Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Dave South (@davesouthphoto) reported from Cardiff, WalesIf I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Eddy 🏴 (@ChrisEddy_7) reported from Cardiff, WalesIt’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Curry (@Paulc2nd) reported@BillCockaCha @O2 I am experiencing the same issues. I don't know why @O2 have to constantly ask separate individuals what they are experiencing when multiple people are experiencing the same problem !
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Christopher McLarnon (@mclarnonc) reported@O2 so another 30 minutes of my life wasted. In writing this afternoon you promised a replacement device would be sent out and you are now reneging on that. Really very poor service to a customer of 10 years plus.
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Christopher McLarnon (@mclarnonc) reportedSo it will take @O2 up to 28 days to answer my complaint, all the while I am without a working phone. Just not remotely good enough.
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Cátia (@CatiaSpart2) reported@MissLizziexo @O2 I don’t know what’s going on but they must fix up
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Charlie’s Haus (@HausofCharlie) reportedCan you fix the Adela O2 priority presale? @O2
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JaG (@J4God) reported@danjaydubya @mattstingray @O2 Me too. I’ve had some compensation for it but now on full tariff and worse than ever. Won’t load anything and on the odd occasion that it does, slow as. I’ve come to hate it.
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courtney 6 (@notearsalright) reported@sunsetsari @O2 @TheO2 omg freya isn't he an icon ive never met a venue worker so lovely
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David Harbison (@Davidharbison18) reported@shade1964 @O2 I'm having the same problem it switches between 4g and 5g and 4g again why is this is there a outage I'm from belfast.
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Paul Curry (@Paulc2nd) reported@O2 can see the trouble @O2 customers are experiencing but she was just reading, parrot fashion, that she could diagnose it. Have a look at the issues people have wrote on here @O2 and you will realise it's not me !! 😡😡
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John (@JRSC01) reported@O2 Also saying i was a great customer with good credit rating and asked me if i was happy, said no i can never get a data reception, she immeduantly told me, i havve reported that to my team and they will get that fixed in the next 24 hours!