O2 Outage Report in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Newport, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Cathays, and Newport.

City	Problem Type	Report Time
New Tredegar	Total Blackout	19 days ago
Newport	Internet	2 months ago
Cardiff	Phone	2 months ago
Cardiff	Phone	2 months ago
Newport	Phone	4 months ago
Newport	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Gareth Thompson (@gareth_thmpsn) reported 3 minutes ago from Cardiff, Wales

  What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 6 minutes ago from Cardiff, Wales

  This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 6 minutes ago from Cardiff, Wales

  (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

• 
  Bristol Oli (@BristolOli) reported 7 minutes ago from Cardiff, Wales

  @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

• 
  S T Jones (@STJonesx) reported 8 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 15 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 18 minutes ago from Cardiff, Wales

  30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems

• 
  👑Immy👑 (@ImogensMind) reported 19 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 22 minutes ago from Cardiff, Wales

  If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

• 
  Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported 30 minutes ago from Cardiff, Wales

  It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

• 
  S H A N I C E (@flowersshanice) reported 31 minutes ago from Cardiff, Wales

  @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 40 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  gareth bird (@Garethbird85) reported 44 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  Divya (@divyaparikh_) reported 48 minutes ago from Cardiff, Wales

  @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

• 
  S T Jones (@STJonesx) reported 48 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  susan denner (@DennerSusan) reported 51 minutes ago from Cardiff, Wales

  @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

• 
  S T Jones (@STJonesx) reported 53 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Gareth Thompson (@gareth_thmpsn) reported 59 minutes ago from Cardiff, Wales

  @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

• 
  Lea French (@Lea_May_) reported 59 minutes ago from Cardiff, Wales

  @O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!

• 
  Bristol Oli (@BristolOli) reported 60 minutes ago from Cardiff, Wales

  @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  philip garnier (@foxcanburn) reported 4 minutes ago

  @O2 ever heard of a pause button? perhaps you think its fair to charge people for not using your service due to circumstances out of their control. Fair usage policies exist for you but not for the consumer #pathetic #switchingtovodaphone #O2=Shi*

• 
  neil munro (@funkynunky) reported 8 minutes ago

  @O2 @TheO2 It would have to be Those Damn Crows, Mason Hill, Dust Coda or one of the many other bands associated with NWOCR. Having worked as an electrician in care homes during pandemic its time to enjoy life again #O2HereComesBrighter

• 
  👍🏻 Tim Allan 👍🏻 (@thebottlerocket) reported 11 minutes ago

  The worlds worst online experience whilst trying to find contact details....goes to @O2 Shocking circular navigation that seems an intentional tactic to minimise customer contact...

• 
  MylesHSG (@MylesHSG) reported 11 minutes ago

  @O2 no mobile data on my phone since this morning. Any help please, I've restarted my device and taken the SIM card out and back in again didn't fix

• 
  Richard Moss (@WRMPMLTD) reported 17 minutes ago

  @O2 I can’t see anywhere on there that gives me the answer to my question which is will you be joining EE on a new mobile mast in my area which up until this week had no mobile signal whatsoever. @EE are on the mast - will you be?

• 
  Jen Mac (@MrsMacca13) reported 17 minutes ago

  @O2 I have sent you a dm, I have not been able to make or receive any calls all morning, can you help ASAP please?

• 
  Janine Beckers (@Nienna10) reported 19 minutes ago

  @O2 no email address anywhere to raise a complaint with o2. No one that can actually answer any calls either. What should I do? just paste all of my thread on twitter. The poor service I have received is ridiculous! I was after a smart watch. Now I have to start a 14 day return

• 
  Boris Trump (@BorisFart7) reported 21 minutes ago

  @O2 You should know. You’ve implemented the absolutely pathetic customer service contact options. Maybe answer your phones with humans rather than cut off calls. Sort it out. I’ll be changing to another provider as you are useless.

• 
  im a leo get over it (@rubycham_) reported 27 minutes ago

  @O2 @kiwiangel1994 My website wouldn’t work🙁it kept crashing, can you please help?

• 
  Boris Trump (@BorisFart7) reported 30 minutes ago

  @O2 Oh yeah right. Sure. I’ll discuss personal account issues on Twitter. What a shambles. Goodbye O2.