O2 Outage Report in Newport, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent O2 outage reports came from the following cities: Cwmbran, Cardiff and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Phone | |
| Cwmbran |
Phone | |
| Cwmbran |
Phone | |
| Cardiff |
Phone | |
| Cwmbran |
Phone | |
| Cwmbran |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@pinecone95 @O2 It's coming along slowly but surely. No sign in Barry or Cardiff yet.
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Callum James Littlemore 🔶
(@CJLittlemore) reported
from
Cardiff, Wales
@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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leanne bodenham
(@lelebodenham) reported
from
Magor, Wales
@BLapham_8 @O2 All day yesterday and today I’ve had problems x
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
@O2 2/2 it’s like someone deliberately switches off the internet on match days, but I’m sure that doesn’t happpen.....😉 Signal is perfectly fine there usually, & if it’s vol7me of people, why are other able to connect seems like an O2 thing as my son & daughter also have problems..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BecS
(@SharkDive77) reported
@O2 why can I never ever top my phone up without issues. The system is rubbish!
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Ami Streets
(@AmiStreets) reported
@suziestreety @O2 They’re awful! I constantly have zero signal and barely receive any calls through to my phone yet when I’ve complained about it and wrote to them they “can’t find any faults in their service” and wouldn’t do anything about it. Think we should move to another network!
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Mick Browning
(@mickybcafe) reported
Hello @O2 PLEASE can you tell me when your signal will be restored in my area? I’m missing lots of valuable business calls and losing orders and therefore sales. PLEASE HELP @BBCLookNorth
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Adam Kelly
(@Adurrrrm) reported
@O2 I’m bringing her number over from another Network...I popped PAC code on order page for sim. Will that be done automatically??
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Mary† W0MANOFSTEEL
(@M4rzbar) reported
@O2 Everything is updated but still no service
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Kris McLean
(@krismclean2208) reported
Anyone in the Lothians having problems making calls with @O2 ???
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Sean ******
(@seanfromlb) reported
@O2 hi how can I cancel insurance please? Your 202 number cuts off with “bye” when I try to contact someone
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DAINA
(@DainaBessant_) reported
I literally can’t wait until I can leave @O2 ... I joined them as I heard so many great things about them but I’ve had nothing but issues. How hard is it to pay a bill?? You’d think theyd be desperate to take your money lol. @giffgaff I miss you
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Pritesh Govindji
(@PriteshGovindji) reported
When I was with @O2 I had NO issues with nuisance/illegal scam callers. Now I'm with @EE, it's about 6-10 calls EVERY. SINGLE. DAY... at a minimum!! And no, they're not from affiliated companies. They're mobile number ringing me, and when I answer they either try to sell me cont.
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⭐️ Jenny Kovacs ⭐️
(@GiftwishLtd) reported
@O2 please can I have a phone number to speak to someone in customer services on your new customer team?