O2 outages and service status in Newport, Wales
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- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Aug 22, 7:29 AM GMT+1.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent O2 outage reports came from the following cities: Clevedon, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 4 days ago |
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Phone | 8 days ago |
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Total Blackout | 5 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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S T Jones (@STJonesx) reported from Alway, WalesHi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Dave South (@davesouthphoto) reported from Cardiff, WalesIf I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, WalesHow can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Dani 💋 (@92danielleyoung) reported from Alway, WalesWhat’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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S H A N I C E (@flowersshanice) reported from Cardiff, WalesHi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Lea French (@Lea_May_) reported from Cardiff, Wales@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Brad Channer (@BradChanner) reported from Cardiff, Wales@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Divya (@divyaparikh_) reported from Cardiff, Wales@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesAlso when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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leanne bodenham (@lelebodenham) reported from Magor, Wales@BLapham_8 @O2 All day yesterday and today I’ve had problems x
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Frazer (@FJZ05) reported@O2 Your 5G signal in Nottingham City Centre is absolutely abysmal and has been for a long time. When are you going to do something about it? It’s a joke I’m paying what I am for such poor service. It’s become virtually impossible to use my iPhone reliably. Truly awful.
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Ady Hewitt (@adyhewitt) reported@o2 still awaiting my call back from your customer support team from yesterday afternoon
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mo (@slomoassassin) reported@O2 u guys have one the worst customer services it take so long to get hold of someone on the phone I am considering leaving your company
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Steve Joyce (@SteveJoyce14) reported@GillsCountry @O2 Which is all very well but doesn't explain why we normally get signal (sometimes intermittently) and can use data but this Saturday we got absolutely nothing 😳
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tinytim (@Timthetiny2002) reported@O2 @ajgbarnes My name is seers and I think I’ve been patient enough but fir approx last 6-8 weeks I haven’t been able to phone out or friends phone in I’ve found difficulty in arranging garage appt eye appts etc I live in Clevedon and according to your info the mast has been down
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Paul (@insittingbourne) reported@O2 Thankyou but we have all changed providers now as every time we were told the local most had issues but never fixed. It went on and on.
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Queenofhearts ♥️♥️♥️ (@nsibbs1) reported@O2 I honestly do not understand why you continuously bar my phone without giving a reason or even putting a note on your system as I can’t make or receive calls !! This is the 3rd time it’s happened and I have been with you since 2005 !!! Just absolutely diabolical service !!
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Ben (@bennycliffe) reportedI can’t even get a signal with @O2 when actually being in @TheO2 😭😭 ever mind posting a video! 😭🫠
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Take That, Clouds (@TakeThatClouds) reportedHow daft is @O2 customer services? "I need a new eSIM for my replacement phone" "OK, to verify your identity we need to text a code to the phone number linked to your account." "But that's the phone that isn't working. That's why I need a SIM." "Sorry sir, I cannot help you."
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Ikram ⚡️ (@Ikram_hhh) reported@O2 Are you going to do anything about your signal or what What am I actually paying for?