O2 outages and service status in Newport, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Newport, Wales
The most recent O2 outage reports came from the following cities: New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 New Tredegar
|
Total Blackout | 2 months ago |
|
Newport
|
Internet | 3 months ago |
|
Cardiff
|
Phone | 3 months ago |
|
Cardiff
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Sarah (@sarlpar) reported from Henllys, Wales@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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Stuart Maclean (@stuomac88) reported from Abertillery, Wales@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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Brad Channer (@BradChanner) reported from Cardiff, Wales@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Mark Edwards (@Welsh_PA) reported from Cardiff, Wales@PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesThis weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, WalesThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK
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Bristol Oli (@BristolOli) reported from Cardiff, Wales@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Eugene O’Carroll (@bigjeans68) reported from Langstone, WalesShocking signal today on o2 postcode NP18 1NF @O2 @mrsclart
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Nathan Barrett (@nathanbarrett76) reported from Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Clare Osborne Jones (@clareoj) reported from Cardiff, Wales@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Laura (@LilHay) reported@O2 @locketsc Four hours I’ve been waiting for you response to get my issue sorted. This is absolutely shocking when you’re actioprenventing ppl from doing stuff. Pls respond to DMs
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Graham Style (@grahamstyle) reportedI'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?
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HustlingWalrus (@HustlingWalrus) reported@O2 you gonna fix the visual voicemail text bug or just let it sit there. You charge enough money and don't spend it on better signal surely you can put a bit towards fixing bugs.
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K (@xxk4yl2xx) reported@O2 Is there network issues or something? I switched from ee to o2, thinking network connection would be better, but all i have had sijce switchin is errors, and signal issues. My 5g shows as havijg 2-3 bars of service yet it keeps sayin checking network whenever im usin the internet
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Stephen (@Stephen1494712) reported@O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.
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Away Now (@990553mtm) reported@beck_reynolds @O2 @tastecard I have the same issue. How can I resolve?
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john (@johnsmusicclub) reported@O2 You are currently holding the lives of a number of wounded Ukrainian soldiers in your very own hands. I know I’m in arrears with my bill but I can’t do anything about it until Wednesday. Your threats to restrict my service are going to put these lives at risk as I seem to be the
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Oruche (@Hewholaughed_) reportedI’ve been on the phone to @O2 for the past hour just trying to upgrade my phone. Diabolical service… not even sure this is a person I’m talking to or a bot.
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Jamie Daltry (@JamieDaltry) reported@O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.
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Hayley Laura (@LilHay) reported@O2 @AaronLaw92 GET THE RESPONSE TO MY DMS AND THIS ISSUE SORTED RIGHT NOW. FIVE DAYS THIS HAS GONE ON FOR. I ALSO WANT UR MANAGERS DETAILS IMMEDIATELY