O2 outages and service status in Newport, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at O2
O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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S T Jones (@STJonesx) reported from Alway, WalesWhen you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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leanne bodenham (@lelebodenham) reported from Magor, Wales@BLapham_8 @O2 All day yesterday and today I’ve had problems x
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Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Nathan Barrett (@nathanbarrett76) reported from Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Cat Peters (@CatTPeters) reported from Penarth, Wales@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!
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Dani 💋 (@92danielleyoung) reported from Alway, WalesWhat’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
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Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, WalesHow can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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S T Jones (@STJonesx) reported from Alway, WalesHi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesThis weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Sarah (@sarlpar) reported from Henllys, Wales@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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Dan Guy (@ThisIsDanGuy) reported from Cardiff, Wales@O2 sucks that reduced the number of cafe Nero codes 😡
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Eugene O’Carroll (@bigjeans68) reported from Langstone, WalesShocking signal today on o2 postcode NP18 1NF @O2 @mrsclart
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Brad Channer (@BradChanner) reported from Cardiff, Wales@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Clare Osborne Jones (@clareoj) reported from Cardiff, Wales@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Ingram (@Pding77) reportedChatted with @O2 as my international dialling bolt on was cancelled when my contract ended and I didn’t realise. Finally got onto a supervisor who said pay or we will face service disruption, I told them I would pay but wasn’t happy, they reissued the threat and hung up.
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Kevin Thomas FINSTR 🏴 🇪🇺 🇺🇦 (@kevinxt) reported@TomTugendhat @O2 Hi we had issues with O2 which was our Business Mobile supplier. There are coverage maps available, we checked them and found better coverage with EE. We tried a spare mobile first which was better, then changed to EE. Works well as we have two locations Wales and Southwest.
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Chris TheLurch Saunders 🌶 (@Thelurch) reported@cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.
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Tom Allen (@timalongtom) reported@O2 I need urgent help from a senior advisor to recover a quarantined phone number. Your DMs are currently blocked and my messages are failing to send. Please follow me or send me a DM link so I can share my details securely
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Rico (@bigcash1717) reported@O2 Hi O2. Could someone please ask the Complaints Team to review complaint reference C-2805267674? The complaint was acknowledged on 29 May with a 28-day investigation timeframe, but I've not yet received a substantive response despite following up by email. Thanks.
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ᗪᗩᐯE (@Jaxstad) reported@O2 Can't even call in to discuss my account It's that bad. I'm out of contract so I guess I'm going elsewhere.
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AntoineDuBridge (@RopaingTamack2) reported@Cm1Sam @EnglandRugby @O2 lmao, Dupont is more a man than *******, ******* talks **** then acts like a ***** when he's getting payed back Dupont has some trophies, somes accolades ******* won't ever have even in his dreams
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Tim (@UpperBullen) reported@O2 Surprise your systems are down until the sale ends
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ミ☆ NatRy2000 🏝💙 (@NatRy2000) reported@O2 I have no phone signal at all I’m in Spain told I have data roaming I’ve checked
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Mr H (@silestanix) reported@lebara have to say, for a PAYG network you guys have been absolutely brilliant. @O2 have failed me here in the USA since my arrival last Monday but this humble lil PAYG sim has been brilliant since a few days ago.