O2 Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent O2 outage reports came from the following cities: Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Newport |
Phone | |
| Abertillery |
Phone | |
| Cardiff |
Phone | |
| Blackwood |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)
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Lea French
(@Lea_May_) reported
from
Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Mark Hawkins
(@themarkhawkins) reported
from
Barry, Wales
@viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)
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Divya
(@divyaparikh_) reported
from
Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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S T Jones
(@STJonesx) reported
from
Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Adam Smith #BlackLivesMatter
(@Taxiboi3583) reported
from
Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Eddy 🏴
(@ChrisEddy_7) reported
from
Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Seshadri Dhanakoti
(@dksesh) reported
@O2 No, I am not looking for a speedcap @O2. I am interested in blocking outgoing premium rate calls and texts. Please let me know if you support such a feature at all.
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Chris Quinn
(@chrisquinny01) reported
I starting to think my @O2 service is stuck in the Suez Canal, can be the only explanation now! 3rd day now! #SuezBLOCKED
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Evelyn
(@Evil__Evelyn) reported
35 hours and 20 minutes ... and counting and the best thing I still got so far was your customer service screaming at me and no apology at all or anyone calling me back to resolve the issue I've had since 18 March. @O2
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Robert Shaw
(@alwaysshaw1) reported
@O2 Well for the 100th time, 4G is slower than dial up ever was and despite having full signal or so my phone shows when ever I make or get a call the person on the other end can’t ever hear me. This has been going on for the best part of a year if not longer. And I always get fobbed
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Jordan
(@jjjjrd) reported
@O2 The sim is 2 and a half years old I believe and I’m unable to test it elsewhere. My signal is either a really weak 1 bar or no signal at all where it used to be at least 2 bars
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Robert Shaw
(@alwaysshaw1) reported
@O2 Well for the 100th time, 4G is slower than dial up ever was and despite having full signal or so my phone shows when ever I make or get a call the person on the other end can’t ever hear me. This has been going on for the best part of a year if not longer. And I always get fobbed
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Chris smith
(@the1andonlycs) reported
@O2 why is it I have to swap to 3G to get any internet connection? 2 bars of 4g and nothing!! Very poor!
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Professor Ziggy
(@ProfessorZiggy) reported
@O2 is the worst service provider ever! Customer service and complaints team is total crap! That Jodie person is basically braindead. It is absolutely unbelievable how trash it is. And I thought notging can be worse than DPD! Don't buy #O2 #Telefonica
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Charlotte Rowley
(@lottieloser) reported
@O2 I keep getting hung up on when I phone you as I'm talking to someone. Its now been a month since I've had a problem and its still mot resolved. Was supposed to get a call off a manager and never received one
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mason
(@account_suport) reported
@Robbie_Wallis1 @O2 With no doubt I got mine fixed through @honor_stone_4 just dm him for help or whatsapp him +14049377688