O2 Outage Report in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Newport, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Cathays, Newport, and Cardiff.

City	Problem Type	Report Time
New Tredegar	Total Blackout	14 days ago
Newport	Internet	2 months ago
Cardiff	Phone	2 months ago
Cardiff	Phone	2 months ago
Newport	Phone	4 months ago
Newport	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Lisardo Vivas (@LisardoVivas) reported 3 minutes ago from Cardiff, Wales

  @O2 @tig1985 I’m in cardiff with same issue

• 
  Callum Crowley (@callumcrowley) reported 7 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  leanne bodenham (@lelebodenham) reported 10 minutes ago from Magor, Wales

  @BLapham_8 @O2 All day yesterday and today I’ve had problems x

• 
  End Of Terror (@EndOfTerror) reported 11 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  Paul Williams Events (@pwilliamsevents) reported 15 minutes ago from Tongwynlais, Wales

  @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

• 
  Ade (@Bubwal) reported 16 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Rhian Langham (@Rhian1975) reported 18 minutes ago from Cardiff, Wales

  @O2 shocking attitude of customer service rep. Please get in touch.

• 
  Mark Edwards (@Welsh_PA) reported 19 minutes ago from Cardiff, Wales

  @PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities

• 
  Gavin Lewandowski (@gavinlew) reported 32 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Jamie Riddell (@jamieriddell) reported 32 minutes ago from Cardiff, Wales

  Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

• 
  Brad Channer (@BradChanner) reported 33 minutes ago from Cardiff, Wales

  @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

• 
  Callum James Littlemore 🔶 (@CJLittlemore) reported 35 minutes ago from Cardiff, Wales

  @O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

• 
  Callum Crowley (@callumcrowley) reported 41 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 41 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Hywel Butcher (@HywelButcher) reported 41 minutes ago from Cardiff, Wales

  Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

• 
  Brad Channer (@BradChanner) reported 42 minutes ago from Cardiff, Wales

  @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

• 
  Paul Williams Events (@pwilliamsevents) reported 47 minutes ago from Tongwynlais, Wales

  Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 49 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  Dan Guy (@ThisIsDanGuy) reported 50 minutes ago from Cardiff, Wales

  @O2 sucks that reduced the number of cafe Nero codes 😡

• 
  Shane (@gingio) reported 52 minutes ago from Cardiff, Wales

  @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mickey Tank Bank (@ironic_cheese) reported 2 minutes ago

  @VodafoneUK You can save significant amounts by buying direct from Samsung. Was with Vodafone for almost two decades but the service kept getting worse. At no point did they try and retain me, until I requested my PAC code and moved to @O2 Even then the deals were the same as new customers

• 
  Sam Steele (@sammiebrooke25) reported 5 minutes ago

  @O2 I just upgraded got Disney plus, is it free for 6 months? Will I get a email before it ends to cancel? Thanks

• 
  kirsty wear (@kirstywear) reported 6 minutes ago

  Hi @O2 I have to text my 80 year old stepfather in Nz to call me because international calls are still not working on my account. Reminds me a bit of student life. Except I’m 47, own my house and just want to check in on my family during a global pandemic. #sortitout #shambles

• 
  Virgin Media O2 News (@VMO2News) reported 9 minutes ago

  Roam Freely on @O2 – the only major network that isn’t bringing back EU roaming charges. @O2’s latest campaign launches today with Bubl jet setting around the EU hassle-free. #BetterConnected #O2RoamFreely

• 
  Wayne Beyers (@trevynuk25) reported 10 minutes ago

  @tescomobile @O2 Please sort the network bandwidth out in Plymouth and East Cornwall. Full 4G signal and data is completely unusable! #slow #4G #stoneage

• 
  Ashleigh Elizabeth 🦋 (@ashelizax) reported 21 minutes ago

  Do not get the Samsung flip!! Many people reporting the same problem with the screen and both @O2 and @SamsungMobile refuse to fix it. In 3month the phone has dropped to the value of £30 🙃

• 
  Paul Wood (@PaulWood1966) reported 22 minutes ago

  @O2 Hi O2 , this is still ongoing !!! Received a text a week ago to say the issue was resolved and the signal worked for less than a few hours then went off again . This is an absolute joke , just shy of a month with no signal

• 
  Andy Hull (@AndyHull79) reported 23 minutes ago

  @emifinch Called me, convinced me they were @O2, got into my account, changed my login details, bought an expensive phone on credit, got it delivered to a London address. All seemed credible: they started with some of my details, calm when challenged, call-centre background noise, etc…

• 
  Jade Maria ⚓️ (@JazzyJade) reported 23 minutes ago

  @O2 hi 👋🏼 I’ve just sent a DM regarding a big problem I’m having with my account. Any advice would be much appreciated! Thanks!

• 
  Sian Elin Pedrick (@SianElin_PT) reported 24 minutes ago from Llanelli, Wales

  @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis