O2 outages and service status in Newport, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent O2 outage reports came from the following cities: New Tredegar, and Cathays.
| City | Problem Type | Report Time |
|---|---|---|
 New Tredegar
|
Total Blackout | 22 days ago |
|
Newport
|
Internet | 2 months ago |
|
Cardiff
|
Phone | 2 months ago |
|
Cardiff
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Rhian Langham (@Rhian1975) reported from Cardiff, Wales@O2 shocking attitude of customer service rep. Please get in touch.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Divya (@divyaparikh_) reported from Cardiff, Wales@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales@O2 your live chat service is garbage. 15
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Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Adam Lee (@AdamLee2011) reported from Newport, Wales@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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FGE ⚡️ (@fgethearies) reported from Cardiff, WalesAnyone else on @O2 ? My signal keeps cutting in and out 😩
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, WalesTotally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Nathan Barrett (@nathanbarrett76) reported from Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, WalesThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesAlso when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Dave South (@davesouthphoto) reported from Cardiff, WalesIf I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Colin H (@Colin_H1972) reported@Joff_L @O2 Upgrade offers are never good. Was cheaper for me to go to PAYG than upgrade to the deal they offered me on my SIMO plan.
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Heckle King !!! (@KingHeckle) reported@O2 got an email saying bars have been put on my account … I never asked for this and my bills are paid … phone won’t let me call customer services to complain . I got work to do I need help
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Jason Brown (@JasonB2582) reported@O2 can't get onto the app. Finger print and pin not working.
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Thomas Brownlee (@ThomasAmnesiac) reported from Belfast, Northern IrelandWill @O2 ever do anything about signal is Belfast City Centre? 🤔
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Welsh Law (@WelshPatriot100) reported@giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service
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Andrew Walker (@filmAlive) reported@O2 Tried to top up via 4444 but it's failed twice. Shows pending transaction in banking app so it's not a funding issue
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Joey Buck (@JoeyBuck6161) reportedIs it worth complaining about @O2 @VMO2News @virginmedia ? Been calling for a week to fix my account, ignored in DMs, every time they've called me back they've repeated the same responses and mixed up what package I'm even on.
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Vince McGonagle (@VinceMcGonr5) reported@O2 How long does it take for you to investigate loss of phone signal/mobile phone data. Rung up 2 weeks ago and was told it would be looked into and still nothing. Your website status checker says no issues , clearly there is as it’s affecting our whole estate
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Mr J (@MrJb43744224) reported@Joff_L @O2 Try smarty been with them 3 years 80g £10 and never had a price rise
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TheMeerkat1977 (@meerkat1977) reported@O2 worst customer service centre on earth. Have been trying to unlock my account for 2 months with no luck. You’re still happy to take my money though!