O2 Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent O2 outage reports came from the following cities: Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Newport |
Phone | |
| Abertillery |
Phone | |
| Cardiff |
Phone | |
| Blackwood |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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S T Jones
(@STJonesx) reported
from
Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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Eddy 🏴
(@ChrisEddy_7) reported
from
Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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S T Jones
(@STJonesx) reported
from
Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Divya
(@divyaparikh_) reported
from
Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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LisaEdwards78
(@LisaEdwards78) reported
from
Barry, Wales
@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Mark Hawkins
(@themarkhawkins) reported
from
Barry, Wales
@viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sylwia Oleszkiewicz
(@SylwiaOleszkiew) reported
@O2 the worst company ever! Customer service is terrible! After 11 years i have been treated so badly it is ubeliavable! Removed one Contract cant wait for the second to go!
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Laura Jade Martin
(@laurajademartin) reported
@O2 No problem! Luckily I don’t click on any links but wanted to raise the issue with you! Will report now!
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Geoff Deakins💙💛
(@gd_geoff) reported
The 4G on O2 is so slow I could down load a tape game on my Vic20 faster @O2 sort out your 4G
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Sentfromdevon
(@Sentfromdevon1) reported
@O2 can you tell me why my mobile signal and data signal are so rubbish today in Nottingham. It's really starting to get to me!!
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Diane Brown
(@DianeBr81195108) reported
@O2 no one called me yesterday despite promising called the shop and they say the payment has gone missing , so yet again being fobbed off, My mum is blind and vulnerable and this is causing a lot stress for her , is this how you treat your customers 02
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Alex
(@alexrwillll) reported
@O2 can you help pls
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renley morrow
(@MorrowRenley) reported
@O2 100’s of calls/text in the last 24 hrs from people saying I rang them I didn’t 02 say ignore as they’re scammers I’ve spoken to a few they r not scammers.02 have an IT issue but want me to change my number to solve their problem.Their customer service is non existent.
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Paul Williams
(@pdwill76) reported
@O2 Great, so if you understand my frustration, how about you arrange for somebody to do something apparently radical for a communications company and erm....call me back??? That would be a start towards delivering just a modicum of good customer care?
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Kevin
(@kevlucas29) reported
@O2 getting absolutely fed up with the way I am being treated by o2! Spent so much time over the phone/ on the chat being advised my issue is resolved - only for it not to be. You advise me it’s a ‘technical error’ that is resolved …. Still at square one
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Geoff Deakins💙💛
(@gd_geoff) reported
@O2 @virginmedia The 4G on O2 is so slow I could down load a tape game on my Vic20 faster @O2 sort out your 4G