O2 outages and service status in Newport, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, WalesWhat is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Jamie Riddell (@jamieriddell) reported from Cardiff, WalesHey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales@O2 @tig1985 I’m in cardiff with same issue
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leanne bodenham (@lelebodenham) reported from Magor, Wales@BLapham_8 @O2 All day yesterday and today I’ve had problems x
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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Sarah (@sarlpar) reported from Henllys, Wales@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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gareth bird (@Garethbird85) reported from Newport, Wales@O2 can someone from customer service contact me please
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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FGE ⚡️ (@fgethearies) reported from Cardiff, WalesAnyone else on @O2 ? My signal keeps cutting in and out 😩
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Bristol Oli (@BristolOli) reported from Cardiff, Wales@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Peter Williams (@meribelman) reported from Penarth, Wales@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesThere is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cathays, Wales@O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?
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Dan Guy (@ThisIsDanGuy) reported from Cardiff, Wales@O2 sucks that reduced the number of cafe Nero codes 😡
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Beth (@bethanjane22) reported from Cardiff, WalesWhen I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JJ (@theamazingjj_) reported@O2 once again in the situation of being the only person in a group who is on o2. and as per usual the only one who has no reception. Been a customer for 10 years plus but will 100% be moving at the first opportunity
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Allan GB (@blackadder1st) reported@O2 As a customer of O2 for over 30 years and paying for Switch Up I find it insulting and disgusting I still have to pay £30 upfront to upgrade my phone
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Ikram ⚡️ (@Ikram_hhh) reportedThis is a serious question @O2 but why is your signal coverage so ****** shite I get better signal coverage in the Balkans for just basic cellular coverage never mind 4/5G Meanwhile here in the UK it is 💩
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Ж (@momoalas93) reported@Ikram_hhh @O2 I think it’s just any uk company … on a mountain in the balkans had better service than some main roads in the uk
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Sir. Qwob (@Qwobles) reported@O2 can you double check my order has went through please when I sign in there’s nothing there
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Dave Ogden (@daveo1880) reported@O2 are there any plans to roll out 5g in Rhyl/Prestatyn. Every other mobile provider has 5g in the area but you haven’t? 4g drops signal too often and I’m left with little or no signal to make any calls. Considering I’m paying over £100 per month it’s poor coverage
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Craig Sullivan (@sulzer1974) reported@nancy_britcher @O2 Definitely not fixed its struggling to get any signal in stannington sheffield
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Tirthankar Banerjee (@Social_onlooker) reported@O2 Your mobile network not working in France near Chamonix
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annie ⸆⸉ ❤️🔥 (@midnighthoax) reported@O2 I’m trying to make an insurance claim and I keep getting an error message 401 unauthorised. Can you help?
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Rob Cur (@NC20023) reported@O2 why oh why have you made it so damned difficult to login to my account now that Virgin Media are involved ! All I want to do is login to my account the old fashioned way without the need to check my email, return to the original page etc…..