O2 outages and service status in Newport, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales@O2 your live chat service is garbage. 15
-
Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
-
Brad Channer (@BradChanner) reported from Cardiff, Wales@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
-
Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
-
Clare Osborne Jones (@clareoj) reported from Cardiff, Wales@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
-
🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, WalesThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Divya (@divyaparikh_) reported from Cardiff, Wales@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
-
Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
-
Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
-
susan denner (@DennerSusan) reported from Cardiff, Wales@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
-
Lea French (@Lea_May_) reported from Cardiff, Wales@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
-
Jamie Riddell (@jamieriddell) reported from Cardiff, WalesHey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
-
Sarah (@sarlpar) reported from Henllys, Wales@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
-
Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
-
Rhian Langham (@Rhian1975) reported from Cardiff, Wales@O2 shocking attitude of customer service rep. Please get in touch.
-
Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
-
Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
-
S T Jones (@STJonesx) reported from Alway, WalesWhen you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
-
Bristol Oli (@BristolOli) reported from Cardiff, Wales@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
stacey (@punksrep) reportedplease change the blue monday’s back or at least let us keep spinning until we get 3 matching prizes as this is now stupid and pointless @O2
-
Jenny Cockett (@jennyc14) reported@O2 blue monday not working for me, it says try again later. I've been trying all morning! Do you have a problem?
-
Pirate Tank (@PirateTank) reported@O2 Thanks for replying, ive spent 3 hours on hold, to nobody, no information. Ive decided that due to the pathetic signal I get with o2 coupled with the fact nobody will speak to me as a human to cancel all 5 contracts as they end the worst service of any uk provider ive experienced
-
Quantum Infinite Seer Nikota888 (@NikotaLimitless) reported@O2 So went to o2 as my phone pin would not go into the phone and open had the phone for some time. No issues before. This is what unfolded I have an account with you and my phone would not allow me to put in my pin number so took the phone to hasting branch, served by a guy called Daniel to get a new sim, with the same number but the same problem arrived. I brought the phone off you a few years back he told me to contact Samsung you are only the provider he gave me a number he really was of no help and the other thing. I showed him my passport as id and started to put my passport info into the system this was without my permission. Do you want to explain why this unfolded this with my personal info. when you have my details on your system ???? Very Very disturbed by it all as you are provider's for a service I buy a phone off you but cannot get my phone sorted when something is wrong. If that is the case you should not be selling phones you cannot sort out or send away to fix the problem. serservice permission. I was asked to show proof of id not submit my passport info into your system. 3:58 PM
-
elizapdushku #SaveOURNHS #JoinAUnion (@elizapdushku) reported@O2 @johnboy2806 I've been having the same problem all day too
-
simon lamb (@simonlamb11) reported@O2 I still cannot get any signal in my own home. 3 phones on your network & not one bar/signal. What am I paying for. You keep saying issues in area but this has been over 4 months. Missing important calls from hospital. Time for network change if nothing can be done.
-
nitcord (@nitcordx) reported@O2 do you even accept new customers? first, the system accepted me, and i passed the credit check, but when i got to the eligibility check it marked my revolut card and a card from a traditional bank as fraud. the next day, i got this message (along with server configuration errors???) it's almost been four days since i was supposed to receive my callback, still nothing to this day i'm not the only one experiencing these problems, i even tried browsing the community forums but to my surprise they are also down please fix your broken system, not even your support team knows what's going on...
-
mark callow (@markcallow10) reported@O2 @woolfall57943 You have no coverage that’s the issue. Everyone is becoming aware of the o2 scam . You would be better off we a map of phone boxes
-
Swc (@swchamp89) reported@O2 @ad_moran4 O2 have the Worst customer service, don’t bother. I think I’ve wasted over 10 hours in the last year trying to speak to someone.
-
KH ♥️🍷🏎📷💃🏻🥊 (@mrsmoneypenny1) reported@ItsLau_xo @O2 I’m having the same issue and thought it was just me!