O2 Outage Report in Beechwood, Newport, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Beechwood, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Beechwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Beechwood, Newport, Wales
The most recent O2 outage reports came from the following cities: Blackwood, Cardiff, Cwmbran Central and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Total Blackout | |
| Cardiff |
Phone | |
| Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Beechwood, Wales
Latest outage, problems and issue reports in Beechwood and nearby locations:
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Peter Williams
(@meribelman) reported
from
Penarth, Wales
@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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migry_main
(@MigryM) reported
Hello? Is the @o2 website broken? I wanted to use chat. I can log in but get a message "somethings gone wrong". The search web page is corrupted an unuable. This was #Chrome . So I tried #FireFox . Same result.
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Sarah Sharman
(@SA_Sharman) reported
@O2 @BevMills I don't want to view documents on my phone. Why is the website not working, it's a viscous circle logging in.
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Martin Youldon
(@martin_youldon) reported
@O2 just come off the phone from your customer service/payments team & I have to say they were fantastic. Really helpful, nothing too much trouble & sorted my issue straight away. The operator was a total credit to his team & O2.
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Beverley O'Hearns
(@BevMills) reported
@O2 I’m literally counting down the days when my contract is up and I no longer have to be an o2 customer!
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Sarah Forrester
(@fraugretel) reported
@O2 It doesn’t matter what time of the day or where I am .. the “ offer” is ALWAYS sold out or no longer available!! Never had this issue with Cafe Nero
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Narmada Thiranagama
(@Narmadha) reported
Finally managed to figure out my @o2 payment problems - solution was to download the app and pay by PayPal and not card. I also set up a new direct debit. O2 finally allowed me to access customer services once I’d paid my bill and I spoke to a helpful rep in India.
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Ayomide Isreal
(@EDIMOYA906) reported
@O2 I never even opened the sim since it was brought by the post mail neither did O2 notify me or text me . After six months they are saying am owing a debt of 658 💷 Looking like l got a subscription scam.
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Julie Ball
(@MrsDaveGahan) reported
@O2 Since we got it. It has always been poor but now much of the time it is nonexistent. I have moved providers already. I am disappointed that despite the fact the service is so poor, I am still expected to pay to get out of contract. I hope the new provider looks after us better
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Richard Jennings
(@R_jennings2000) reported
@O2 just tried to claim the O2 priority reward for a breakfast roll in greggs however after trying 4 stores not one has any omelette (vegetarian) - not an O2 issue but it’s poor to offer one per group as unable to claim the vegetarian sausage roll instead.
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A Bridge to Tranquility
(@abridge__) reported
Twitter Rant @O2 Me "I've been having signal issues at my home address & within 3 miles meaning unless I use WiFi, I have already contacted you about this issue" @O2 "sorry, have you tried changing etc.." Me " yes I've already have attempted these as stated above" (1/2)