O2 outages and service status in Beechwood, Wales

Problems in the last 24 hours in Beechwood, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Beechwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Beechwood, Wales

Latest outage, problems and issue reports in Beechwood and nearby locations:

• 
  🌈 Champ (@BigDogWrestler) reported 2 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 3 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Callum Crowley (@callumcrowley) reported 4 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  Jamie Riddell (@jamieriddell) reported 5 minutes ago from Cardiff, Wales

  Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

• 
  Peter Williams (@meribelman) reported 8 minutes ago from Penarth, Wales

  @virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!

• 
  Mark Edwards (@Welsh_PA) reported 9 minutes ago from Cardiff, Wales

  @PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities

• 
  Callum James Littlemore 🔶 (@CJLittlemore) reported 10 minutes ago from Cardiff, Wales

  @O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

• 
  Cat Peters (@CatTPeters) reported 11 minutes ago from Penarth, Wales

  @O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!

• 
  Ieuan-Rhys Beal (@ieuanbeal15) reported 21 minutes ago from Cardiff, Wales

  @O2 your live chat service is garbage. 15

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 22 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Gavin Lewandowski (@gavinlew) reported 23 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Divya (@divyaparikh_) reported 27 minutes ago from Cardiff, Wales

  @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

• 
  Cat Peters (@CatTPeters) reported 32 minutes ago from Penarth, Wales

  @O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.

• 
  Clare Osborne Jones (@clareoj) reported 35 minutes ago from Cardiff, Wales

  @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

• 
  Callum Crowley (@callumcrowley) reported 41 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  Hywel Butcher (@HywelButcher) reported 45 minutes ago from Cardiff, Wales

  Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

• 
  S T Jones (@STJonesx) reported 48 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Big Dog (@BigDogWrestler) reported 51 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Sarah (@sarlpar) reported 52 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported 60 minutes ago from Cardiff, Wales

  It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Ascroft (@ascroftpete) reported 8 minutes ago

  @EnglandRugby @O2 No Braken and Bamber is disappointing. Can see that pack getting beaten up big time, no good for an already broken T Curry who could do with a rest!

• 
  Eda Abacı 🌸 (@edanrabaci) reported 10 minutes ago

  @ellsbells181x @O2 Same trouble Myles_Nerd1 on X handled it fast.

• 
  Rob Collins (@geordiequin) reported 13 minutes ago

  @O2 what is wrong with the loss of signal in North Hampshire, repeatedly have to restart as not registered on network, when I use it. Maybe I should try this when paying the bill to you

• 
  Liv (@LivHinton) reported 14 minutes ago

  Is @O2 priority broken? Just says that there's an error and to go back to the app?

• 
  beth (@yesimbeth) reported 15 minutes ago

  @O2 priority/blue Mondays not working, help pls

• 
  bosstrade (@bosstrade) reported 24 minutes ago

  @O2 Blue Mondays not working? Will it be fixed today so we can play and try to win???

• 
  emze (@KerZE87) reported 24 minutes ago

  @Mr__J_J @O2 Ridiculous isn’t it and they have the audacity to make us pay full price for a service they’re so clearly not providing 🙄

• 
  emze (@KerZE87) reported 26 minutes ago

  @O2 do you think I haven’t been trying that? Your engineer team have been working on masts for weeks now and when they give the completion date it’s never fixed!

• 
  Julie Wong E (@Landygirl87) reported 26 minutes ago

  @O2 I can’t get through 2 customer service off my PAYG phone. 4445 keeps sending me to top up phone but it failed to top up 2 £10, but £20 has been taken from my bank account. HELP! Can’t receive text either.

• 
  Marifi (@me_marifi) reported 26 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP