O2

O2 Outage Report in Cwmbran Central, Torfaen County Borough, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cwmbran Central, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cwmbran Central, Torfaen County Borough, Wales 05/25/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales

The most recent O2 outage reports came from the following cities: Newport, Pentyrch, Cwmbran and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomPentyrch Phone
United KingdomPentyrch Phone
United KingdomPentyrch Phone
United KingdomCwmbran Phone
United KingdomCwmbran Phone

Community Discussion

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O2 Issues Reports Near Cwmbran Central, Wales

Latest outage, problems and issue reports in Cwmbran Central and nearby locations:

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • catlady_cez Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported from Cardiff, Wales

    @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

  • DennerSusan susan denner (@DennerSusan) reported from Cardiff, Wales

    @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

  • Garethbird85 gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

  • fgethearies FGE ⚡️ (@fgethearies) reported from Cardiff, Wales

    Anyone else on @O2 ? My signal keeps cutting in and out 😩

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

  • clareoj Clare Osborne Jones (@clareoj) reported from Cardiff, Wales

    @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

  • gwelfor57 Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported from Cardiff, Wales

    @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alastairdick A K D❌#StandUp4Brexit(Watching Brief) (@alastairdick) reported

    @O2 Is it your custom to make unsolicited calls from 01570 980009.I already know it is your custom to put late payment on credit files after a customer has left with the account settled in full,then ignore the challenge from Experian.Two months after signing a contract elsewhere

  • Jimbobthon James Richards (@Jimbobthon) reported

    @1980BTK @O2 It went off around Bristol area from around 12pm yesterday and still is now. Had to use my backup EE SIM yesterday. It's not acceptable that o2 is the most expensive provider, yet so far has all the issues and slowest connections

  • abanvini Abankwah Vincent O. (@abanvini) reported

    @O2 Hi, my odeon priority code is not working please, and I’ve got 11 hours to book.

  • khareedna2022 khareedna2022 (@khareedna2022) reported

    @O2 Dear 02, I desperately require your help. I’m currently in the US and I am unable to access my data despite activating a travel abroad to USA bolt on. I have DM’ed you my number. Please can you fix this and ensure there’s no roaming bar on my account. Thank you

  • GodsGift1983 Tall.... Saint..... Gooner (@GodsGift1983) reported

    The Year 2022 and we are still having problems with phone signal, especially @O2 can’t even get 4G in my home town (not been able to for 18 months) I’ve stuck by them for 22 years, but when I’m upgrading in October I’ll be switching network provider

  • KyahMusic Kyah_Music (@KyahMusic) reported

    @RangersBear55 @O2 @EE Don't do that. EE is **** right now.

  • 1980BTK BTK (@1980BTK) reported from Havant, England

    @O2 what’s occurring with the service down in gods country ? Po4 absolute no service at all 😩

  • vickiredford Vic ✌🏻 (@vickiredford) reported

    @O2 I have had no signal all day, I’ve reset my network settings, taken the sim out and put back in. Turned off and on etc. I have soooo much I need to do, why have I got no signal?!

  • paddyjbee Pádraig de Buitléir 🇮🇪🇪🇺 #FBPE #FBPPR (@paddyjbee) reported

    What's wrong with the mobile network @O2 #O2down

  • NeilJonesOnline ℵeil ℑones (@NeilJonesOnline) reported

    @O2 @danyologic Hijacking this thread - on MyO2, following these links tells me what Wifi calling is and how to enable it on my iPhone, no option to add the service or enable it on my account. However, when I do that in my phone settings I get "To allow Wifi calling on this account, contact O2"