O2

O2 Outage Report in Blackwood, Caerphilly County Borough, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Blackwood, Caerphilly County Borough, Wales 01/20/2026 12:25

January 20: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent O2 outage reports came from the following cities: Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomPorth Phone
United KingdomNewport Phone
United KingdomAbertillery Phone
United KingdomCardiff Phone
United KingdomAbergavenny Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

  • SamHallWales Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • divyaparikh_ Divya (@divyaparikh_) reported from Cardiff, Wales

    @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • DennerSusan susan denner (@DennerSusan) reported from Cardiff, Wales

    @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Cardiff, Wales

    It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

  • nopantsuk Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

  • Lea_May_ Lea French (@Lea_May_) reported from Cardiff, Wales

    @O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!

  • Garethbird85 gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • amandalouise_ Amanda (@amandalouise_) reported

    @LHarrisSwann @O2 I asked about it in the shop initially and they said I had to phone customer services, it's appalling

  • rcfather rcfather (@rcfather) reported

    @O2 My God. The O2 Network in Newport, Isle of Wight has slumped so low that it was unable to send a text….. you heard right a text of 8 words. Easily solved sending as SMS, but still that is properly useless. What’s happened @O2 ?

  • nickdavison20 Elons **** (@nickdavison20) reported

    Getting harassment orders from @O2 & enforcement orders at MY address despite someone setting up an account in my name at an address I’ve never lived at & despite me reporting the identity theft & fraud to them & the police. Excellent ******* service eh?

  • AllanTheScot Allan the Scot 🏳️‍🌈🏳️‍⚧️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AllanTheScot) reported

    @Bill_Esterson @O2 Lots of these at moment. I just had a Glasgow number call saying they were from an intellectual property company and yesterday one claiming to be from Virgin saying my router was hacked. As always, if in any doubt hang up and contact the real company to verify.

  • KimberleyLove Kimberley Lovemore (@KimberleyLove) reported

    (Cont.) This device is currently unable to access cellular data or make and receive calls or messages. Proposed Resolution: Contact carrier Resolution: Service Referral Reason: Carrier This confirms a major software issue! @O2

  • jopel69 jo perry (@jopel69) reported

    Any advice @O2 my son had a new phone delivered by @dpd 8 weeks ago, no one was at home, so message was, the phone was on its way back to #o2 we are still waiting for someone to let us know what's going on? 8 weeks of charging him for a phone he doesn't have!! Help @O2 #help 🙏

  • appccessible Kevin (@appccessible) reported

    @O2 @Paul22260748 Hey @O2 just admit you've stuffed this up. The company haven't been passed customer details as I am in the same position. You've breached the terms of the contract making your 14 day return policy invalid.

  • sarahcobb37 Sarah Francis (@sarahcobb37) reported

    @O2 I am a victim of fraud. Someone has taken out 2 o2 mobile phone accounts in my name. I have contacted you 3 times now to inform you that this is fraudulent activity, and yet still I am receiving threatening letters saying I should expect legal action and debt collectors. Help

  • wendyg4073 wendyg4073 (@wendyg4073) reported

    I wish @O2 would make their bleeding masts work, service in Ayrshire is so damn slow, how often do we need to complain to get something done 😡

  • Rachaelwilsonx rachael wilson (@Rachaelwilsonx) reported

    @O2 @TheO2 are the most incompetent network I’ve ever had to deal with. Repeatedly being told via their call centre that a data roaming charge would be deducted. My monthly bill arrives and I’ve been charged the full amount!