O2 Outage Report in Blackwood, Caerphilly County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent O2 outage reports came from the following cities: Porth, Newport and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Newport |
Phone | |
| Abertillery |
Phone | |
| Cardiff |
Phone | |
| Abergavenny |
Internet | |
| Blackwood |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Callum James Littlemore 🔶
(@CJLittlemore) reported
from
Cardiff, Wales
@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Garry Dauncey
(@daunce4thstreet) reported
from
Pontypridd, Wales
Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lulli head
(@HeadLulli) reported
@ThreeUK @ThreeUKSupport you guys are the worst network in the world 9 years Iv been with you guys and never had good connection and been told lies and it’s getting worse thank god I joined @O2 with a really good deal and I get a upgrade after the first 3 payments amazing #O2
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Mr Harrison, Head of Computing #loveteaching
(@MrAHarrisonCS) reported
@O2 😡😡😡 I paid this morning but that's beside the point. You cut us all off, 4 phones including children, two weeks *after* I called to tell you we were in Florida and to raise the spending cap and despite the fact we had *not reached our spending cap*. This tweet response is poor
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Sherri
(@sheritzy) reported
I will never use @o2 insurance again after this. My friend told me about another company that are way better. It's so stressful having your phone stolen, then having to prove you was at work where the phone was stolen 🙄 if it got stolen walking my dog, how the hell would I prove
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🧠 𝘈𝘥𝘦'𝘴 𝘉𝘳𝘢𝘪𝘯 ©
(@adesdaily) reported
@O2 @giffgaff Why has there been zero signal of any kind in Bournemouth town centre for over a year. Yet, if i stand on the beach I can enjoy 5g from Orange in France!!!
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Saif
(@saifurv) reported
@O2 Network status say: Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it.
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Adam King
(@adamhpking) reported
@ishkolhatkar @O2 Somehow more frustrating and humiliating than a river. Only a few feet under. Water doesn’t even flow properly **** sake.
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Grrooves💚
(@grrooves) reported
@O2 monthly payment just gone up when I've been a customer for a few months of a terrible service. No amount of complaints with no resolution yet. What an I paying for!?
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Dave74
(@Dave7438501904) reported
@aggo58 @EE @O2 I'm going the other way. O2 is awful in Wrexham these days.
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Safiya Amina Hafeji
(@safiya_amina_3) reported
Update to thread: ID needed for (SAR) Data Protection request nearly done. However, confirmation of the data I had requested left out the phone calls I made to @o2 about the data request and the complaint I made. Now corrected and confirmation received.
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Jackie Sutherland
(@jsuth09) reported
@O2 can you help I cannot get access to the discounted price for Disney+