O2

O2 Outage Report in Blackwood, Caerphilly County Borough, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Blackwood, Caerphilly County Borough, Wales 11/27/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent O2 outage reports came from the following cities: Porth, Newport and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Phone
United KingdomNewport Phone
United KingdomAbertillery Phone
United KingdomCardiff Phone
United KingdomAbergavenny Internet
United KingdomBlackwood Total Blackout

Community Discussion

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O2 Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • fgethearies FGE ⚡️ (@fgethearies) reported from Cardiff, Wales

    Anyone else on @O2 ? My signal keeps cutting in and out 😩

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right

  • clareoj Clare Osborne Jones (@clareoj) reported from Cardiff, Wales

    @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

  • catlady_cez Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported from Cardiff, Wales

    @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • gwelfor57 Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported from Cardiff, Wales

    @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • paigebuckingham Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported from Cardiff, Wales

    Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

  • BCFCOLIVERDOG Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales

    @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • Waldron_Diana Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NatScarimbolo Natalie Scarimbolo (@NatScarimbolo) reported

    @O2 is your server / website down? I need to access my account from overseas. Thanks

  • cathiegibbens Cathie Gibbens (@cathiegibbens) reported

    @O2 zero help from you when trying to replace my 89 year old mother's phone, who has lost her handset. She has dementia and can't remember her password. Customer services refused to help. #dementia @dementia - this is what we have to deal with...

  • JoshPatrick96 Josh Patrick (@JoshPatrick96) reported

    It’s now back up and they’ve sold out - not best pleased to be honest. Please may I have some help or conversation regarding this? @O2

  • oddbinredwoods Robin Edwards (@oddbinredwoods) reported

    @o2 is your website broken? Keeps timing out?

  • screwthebobbin Jimmy Graham (@screwthebobbin) reported

    @O2 Can you answer my DM as to why I have no signal in South Wales please

  • SantaAFCchana Santa Chana (@SantaAFCchana) reported

    @O2 I can't seem to access your website. Is there a problem on your end?

  • andymasheter Andy Masheter (@andymasheter) reported

    @O2 @shazzacon Same problem. Just saying server not responding

  • stuthedaddy Stuart (@stuthedaddy) reported

    @O2 how do I find out why my mobile signal rarely gets above 2 bars now , no issues in the past. #whatschangedO2

  • JoshPatrick96 Josh Patrick (@JoshPatrick96) reported

    @O2 trying to purchase @rickygervais tickets for his show in Oxford on Thurs’ 3rd Nov but the app just seems to be hanging and I can’t get anywhere. Please help

  • shazzacon Shaz (@shazzacon) reported

    @O2 having trouble logging into my 02 to pay 2 bills can you help ?