O2 Outage Report in Blackwood, Caerphilly County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent O2 outage reports came from the following cities: Mountain Ash, Pontyclun, Newport, Pentyrch, Cwmbran and Cardiff.
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Community Discussion
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O2 Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
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Stuart Maclean (@stuomac88) reported from Abertillery, Wales
@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Bristol Oli (@BristolOli) reported from Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Shaunalj (@Shaunalj93) reported from Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Lea French (@Lea_May_) reported from Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Divya (@divyaparikh_) reported from Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Eddy 🏴 (@ChrisEddy_7) reported from Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, Wales
How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Bristol Oli (@BristolOli) reported from Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales
@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Gore’s Leather Bit (@Joolsdools) reported
@O2 Hi, sorry to ask the question on this feed but I’m getting no joy from customer services who don’t seem to know what I’m talking about. Can you advise if the weekly complimentary Odeon ticket is still offered? I can’t find it anywhere any more, not even on the app
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sammie (@xxxsammiexxxxx) reported
Day 4 of trying to get @O2 to fix an issue. There on hold music is starting to bug me now
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verycentrist (@verycentrist) reported
So 3 months ago scammers took out mobile phone contracts using my details. After multiple calls with @O2 theres still no resolution - and my credit rating is in the toilet because they they keep reporting this as unpaid. Despite numerous promises/escalations, no progress. Avoid!
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Matt (@EvilRobotMe) reported
@O2 currently trying to port a number from one O2 contract to a new one and so far it's taken 4.5hrs on the phone, over 10 advisors, at least 3 disconnections and it's still not happened. Your customer service is a joke.
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Carla ❤️🎭 (@36Liverbird) reported
@O2 The update is awful. Have to reset my phone every bloody day.
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𝔸𝕟𝕕𝕪 ℝ𝕦𝕕𝕘𝕖 (@IamSpexdotcom) reported
Had major problems with @O2 mobile since Nov 2022… and still have a mobile not working!!! 🤬🤬🤬 DO NOT GO WITH O2 MOBILE !!!! #absolutleyuseless Paying for something I can’t use !!!
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Jen (@JenWhiteh22) reported
@O2 I want to cancel my o2 SIM card that I got as part of virgin media volt package due to price increases. Due to this virgin say I can cancel without fees - including my o2 sim but o2 say I can’t. Please help!
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Meh (@TheRealMrSlinn) reported
@O2 I have a major issue with o² and have had no response to my Facebook messenger DM from Monday. I need to lodge an official complaint and am also seeking compensation for loss of service to and error of o². Who do I send my email to?
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Ian Burns (@IanBurn29639231) reported
@55in2020 @O2 What’s with the offensive language? Quite an embarrassment to any team support….
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Ollie Treend (@OllieTreend) reported
O2: "Your call is in a queue. It may take up to 30 minutes to be answered." Also O2: automatically disconnects call after 5 minutes in said queue. WTF @O2!? 😕