O2 Outage Report in Blackwood, Caerphilly County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent O2 outage reports came from the following cities: Newport and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Porth |
Phone | |
| Newport |
Phone | |
| Abertillery |
Phone | |
| Cardiff |
Phone | |
| Abergavenny |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Adam Smith #BlackLivesMatter
(@Taxiboi3583) reported
from
Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Dave South
(@davesouthphoto) reported
from
Cardiff, Wales
If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Dani 💋
(@92danielleyoung) reported
from
Alway, Wales
What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Super Blue Eye Dog
(@BigDogWrestler) reported
from
Cardiff, Wales
How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Charlie Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Lea French
(@Lea_May_) reported
from
Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Shaunalj
(@Shaunalj93) reported
from
Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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🌈 Champ
(@BigDogWrestler) reported
from
Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
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Divya
(@divyaparikh_) reported
from
Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Stuart Maclean
(@stuomac88) reported
from
Abertillery, Wales
@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sangeeta
(@SangeetaKhurana) reported
@SkyHelpTeam It’s a mobile network issue as I explained above as @o2 have advised! That’s a total now of 7 days without being able to use our data which I am paying for!!
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Paul
(@paulhayward200) reported
@O2 How can O2 justify putting their prices up when their network is so rubbish and the staff are so incompetent ? I would not mind if they invested in the network But they don't. Its still as rubbish as it was 6 months ago.😡😡😡😡🤬
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yilank™
(@yilank) reported
@O2 O2 who never picks up the phone when it's my problem, O2 is calling me shamelessly to ofer me. What kind of disgrace is this O2 ( last christmas customer servis was drunk, when they picked up phone )
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Ian King
(@kingracing) reported
@O2 first time with your company after many years of Vodafone business and support. Need to submit my VAT bill invoices this afternoon latest but for some reason those on `My O2' are NOT VAT invoices. Requested them from the Indian Call centre - not possible.
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June Shannon
(@ICrazy1RU2) reported
@O2 @virginmedia @o2, spoke to one team member who cancelled my contract, at least I think he did as I had the same conversation last summer and payments have still been coming out of my bank! Transferred to "customer service" who strangely could not hear me to deal with my complaint 🤔
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June Shannon
(@ICrazy1RU2) reported
@O2 @virginmedia @02 #awful called to cancel SIM last summer and Dad's been continually taken, tried to speak to customer service and I'm certain they were pretending they could not hear me! 😡
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Jim Reynolds
(@imragurt) reported
@O2 I was a victim of ID fraud back in December. This was reported immediately to O2 and the accounts were closed on 18-12-21. It is now the 12-04-22 and the defaults are still appearing on my credit file. I’m moving house and can’t get a mortgage because of this. Please help.
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June Shannon
(@ICrazy1RU2) reported
@O2 @virginmedia @o2 #BadCustomerService Has anyone else experienced awful customer service from O2?
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June Shannon
(@ICrazy1RU2) reported
@O2 #awful reading other messages I can see that my bad experience with O2 is not an isolated incident. Long wait, pretend not to hear so they can hang up without dealing with complaint.
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Alison Altvandfik
(@AlisinoAuthor) reported
@O2 I need help deactivating an old number but haven't had a reply to DM yet. Who should I speak to?