O2 Outage Report in Blackwood, Caerphilly County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent O2 outage reports came from the following cities: Abergavenny and Blackwood.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Phone | ||
Internet | ||
Phone | ||
Phone |
Community Discussion
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O2 Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Stuart Maclean (@stuomac88) reported from Abertillery, Wales
@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales
@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Lea French (@Lea_May_) reported from Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Shaunalj (@Shaunalj93) reported from Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, Wales
How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Sarah (@sarlpar) reported from Henllys, Wales
@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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Sarah (@sarlpar) reported from Henllys, Wales
@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
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Dani 💋 (@92danielleyoung) reported from Alway, Wales
What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales
@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Dave South (@davesouthphoto) reported from Cardiff, Wales
If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales
@O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan J (@bfcrazza92) reported
@O2 Absolute joke!!! Apps been down all day I'd love to meet the people that bought these tickets!!! Most of these tickets will now be sold on for massive amounts of money @peterkay_co_uk
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Chris Grange (@ChrisGrange6) reported
@O2 Can't even though on it,it's says it's down
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Tony McBride (@tonymcbride80) reported
@O2 An absolute disgrace @O2. How are you able to get tickets when the app is still down???? Certain people. No Priority whatsoever 😪
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Lisa 💫🐘🐕🦺 (@poultonbrown) reported
@EdieBeth @O2 App down , website down, complete 💩 show. Glad I’m not a paying 02 priority customer (my work phone is 02!)
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shane kelly (@shanio1983) reported
@O2 Absolute shambles service be ashamed o2, high demand my arse how did people get tickets if it was down, **** it gonna get a garlic bread tekeout and watch a peter kay dvd, with no hassle at all.
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⚪️🄱🄰🅂🄷⚪️ Contes blue and white army (@bashy_1986) reported
@O2 How when app was down all day???
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Nicola Grant 🇮🇪🇪🇺 (@nicolainlondon) reported
@O2 Saw the gigs and tours ‘hack’ on Twitter during the early afternoon, but I’m guessing the tickets were long gone by the time it was taken down. Lots of time and effort wasted. Really poor experience and those responsible seem to just be shrugging their shoulders. 2/2.
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Nicola Grant 🇮🇪🇪🇺 (@nicolainlondon) reported
@O2 Another who made sure to log into the app last night. Accessed it at 9.30am today, had been logged out and haven’t managed to get onto either the app or the website, despite refreshing both all day. On the couple of occasions I got a login code, error message followed. 1/2
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Mark Fernandes 🇺🇦 🇪🇺 🌻 (@markfernandes) reported
@O2 @o2 Having continual lack of signal between Middleton and Castleton. Yet your network checker reports no issues!!! Is this something you can look into?
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Liam Wilson (@Lwilson90) reported
@O2 We've seen extraordinary demand from bot that we let purchase all the tickets and for our loyal fans we kept the app down all day.. good luck and purchase the tickets at w5x the price