O2 Outage Report in Blackwood, Caerphilly County Borough, Wales

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Blackwood, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.

City	Problem Type	Report Time
New Tredegar	Total Blackout	20 days ago
Treharris	Phone	1 month ago
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Porth	Phone	5 months ago
Newport	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

• 
  Adam Lee (@AdamLee2011) reported 7 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  S T Jones (@STJonesx) reported 9 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 20 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Big Dog (@BigDogWrestler) reported 20 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 21 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Callum Crowley (@callumcrowley) reported 22 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  Shaunalj (@Shaunalj93) reported 25 minutes ago from Ferndale, Wales

  I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

• 
  Callum Crowley (@callumcrowley) reported 26 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 26 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  S T Jones (@STJonesx) reported 34 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  gareth bird (@Garethbird85) reported 34 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 38 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 39 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  👑Immy👑 (@ImogensMind) reported 41 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 45 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  Big Dog (@BigDogWrestler) reported 48 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Ross Maisey (@TweetterRoss) reported 52 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Nick Thorogood (@nopantsuk) reported 54 minutes ago from Llanharan, Wales

  @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

• 
  S T Jones (@STJonesx) reported 54 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  Hayley (@Hayeley) reported 58 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Damion (AKA The Girl Who Whispered) (@alexdamion666) reported 8 minutes ago

  Hey @o2 is there a problem on your accounts? I'm currently unable to sign in and top up my pay-as-you-go account.

• 
  Simon Houston (@simonhouston68) reported 12 minutes ago

  @colinmccredie @O2 We were talking to their online help team. When they realised it was their mistake, they have stopped replying.

• 
  Anqi Win (@Anqi_Win) reported 14 minutes ago

  @O2 it has been 10 days now trying to set up voicemail. Numerous Phone calls, waiting 40-60 minutes for customer services to answer the phone, escalated to senior people to fix issue,promise that it would be fixed by Friday it is now Sunday! YOU HAVE TO DO BETTER @O2

• 
  sara duff 💙 (@saraduff) reported 15 minutes ago

  @O2 I need help accessing my account please. Have sent a DM

• 
  Stephen (@Stig1991) reported 15 minutes ago

  @O2 could you please inform me why me and my partner are getting these threatening letters? We cancelled services during our 14 day cooling off period and have been told by your call centre this issue was settled on multiple occasions! @CitizensAdvice #Ombudsman

• 
  JaniceMcN24 (@naughto_mc) reported 15 minutes ago

  @virginmedia @TheBHF @O2 Signed up for tv, broadband and phone with services starting on the 26th January. Having called several times, spent hours on WhatsApp , an IT problem raised on 1st February, with a response within 3 to 5 days, I am no further forward. Customer service is shocking #notimpressed

• 
  Kathleen Manzo🍀🍀 (@chupchupchee) reported 19 minutes ago

  @saraduff @O2 I’ll advise you quickly look out for @DarcyDrollinger for help.

• 
  chez (@mentalmovieguy) reported 24 minutes ago

  @O2 Yea it shows as on both as over due yet payments has been taken from the bank and customer service confirm my account is up to date

• 
  Catherine Manning (@Catheri260208) reported 26 minutes ago

  @O2 Could you please put some more people on support, the response times are ridiculous, I didn’t pass security on the phone was told the only way to resolve this was go to a shop. Did this, they then put me back on a phone, 80 minutes without response, left as parking ran out.

• 
  Nath (@NathFerguson) reported 26 minutes ago

  @DargeKnight @O2 got the same issue masts are constantly not working I get less than 1mb speed and certain parts are non existant and are mug you off for the amount they charge and they expect us to pay about 14% extra in april for a service that is **** and they have no intention of improving