O2 Outage Report in Blackwood, Caerphilly County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent O2 outage reports came from the following cities: Newport, Pentyrch, Cwmbran, Cardiff, Pontypool and Pontypridd.
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Community Discussion
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O2 Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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S T Jones (@STJonesx) reported from Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Bristol Oli (@BristolOli) reported from Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Clare Osborne Jones (@clareoj) reported from Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Bristol Oli (@BristolOli) reported from Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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gareth bird (@Garethbird85) reported from Newport, Wales
@O2 can someone from customer service contact me please
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S T Jones (@STJonesx) reported from Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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Hayley (@Hayeley) reported from Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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FGE ⚡️ (@fgethearies) reported from Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Cez 🏴 (@catlady_cez) reported from Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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susan denner (@DennerSusan) reported from Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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S T Jones (@STJonesx) reported from Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Watt (@Andy_Watt) reported
We had an issue with son’s Spacetalk watch from @mgmwireless via @O2. Rang the customer services line and they were very helpful and supplied a replacement charger which solved the issue and checked back a week later to see if it was resolved. Excellent Customer Service.
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Rob Allen (@_roballen) reported
@O2 my experience is that the O2 connection drops away when the environment is busy. Is there enough capacity in Cheltenham? My service is barely useful
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Wayne R[]berts 👌 (@wayne386) reported
@O2 Honestly no, for a couple of reasons 1) o2 signal near me is shocking at home 2) I’ve always found your data speeds to be err slow at best. So I’m not gonnna commit to pay monthly just for a proof of concept. Thanks anyway
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Tina Walsh (@tmw1000) reported
@O2 I've done all that before. You've said this area gets v congested and you're 'constantly working to make it better' but it never seems to get any better.
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anaya. 🇨🇴 (@anayaxposso) reported
@O2 I have tried calling customer service and it’s not allowing me to dial back to the UK, I just checked my app and I was charged £4.98 to call back to the UK as an ‘international’ call? It’s included in my O2 Inclusive Allowance why was I charged?
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Mark (@mellowmark) reported
@AdamRutherford @O2 As phone was still locked I couldn't. Was stuck in another country without any of my possessions for 7 weeks until my MP helped liaise with Home Office to get me back home. Will never ever use 02 again.
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Wayne R[]berts 👌 (@wayne386) reported
@O2 I’ve been a o2 customer a few times over the years and always found the signal & data rates -vs- the other mobile network poor.
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Darren Gregory (@darrenjg87) reported
@dianeh143 @O2 Completely agree. The only network to be redundant in a major city
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Mark (@mellowmark) reported
@AdamRutherford @O2 Ordered a brand new phone from them, it arrived damaged. They refused to supply a new one implying I caused the damage. Couple of years later spent half an hour trying to get same phone unlocked from 02 which they said would happen within a few days. It didn't. Took phone with
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darren (@Darrenm_94) reported
@O2 Still not received the email I was promised after speaking to someone on the 16/03/2022 about my complaint as I was unable to speak on the phone at the time. I have given it till almost 5pm Monday like you said to do and the number they called me on I can't call back on to chase