O2 Outage Report in Blackwood, Caerphilly County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Blackwood, Wales
The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 19 days ago |
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Phone | 1 month ago |
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Internet | 2 months ago |
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Phone | 4 months ago |
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Phone | 5 months ago |
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Phone | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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S T Jones (@STJonesx) reported from Alway, WalesHi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Sarah (@sarlpar) reported from Henllys, Wales@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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Shaunalj (@Shaunalj93) reported from Ferndale, WalesI need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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S T Jones (@STJonesx) reported from Alway, WalesWhen you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Stuart Maclean (@stuomac88) reported from Abertillery, Wales@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Dani 💋 (@92danielleyoung) reported from Alway, WalesWhat’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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S T Jones (@STJonesx) reported from Alway, Wales3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cathays, Wales@O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK
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Sarah (@sarlpar) reported from Henllys, Wales@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, WalesThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales@O2 why is my signal often very poor and I mean often and very very poor?
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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gareth bird (@Garethbird85) reported from Newport, Wales@O2 can someone from customer service contact me please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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bethan (@bethanhalliday) reportedWhy is @O2 the worst. Remind me never to take a contract out with them again x
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Sofia (@sofiadiadamo) reported@O2 The most shambolic company of all - how is the form still broken? It’s 2022 there must be another way.
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Cloudy (@cloudy_wanders) reported@O2 Hi everybody, I’ve been trying to activate the Audible subscription extra and receive an activation error message. No previous subs. Please help.
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Matt Lloyd (@fossumsthedog) reported@O2 I should say that O2 have now sorted the issue so we got there eventually. So does make them much better than my telecoms arch-nemesis sky.
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Lashiv Lattim (@LashivLattim) reported@O2 I have had problems with the greggs vouchers on two occasions. They say for bacon rolls but then do not work
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, EnglandWho, was unaware of it, until it was highlighted by a member of the service providers team? I think I'm due some compensatory reimbursement for lost income pf almost 50% is a huge amount of business to lose isn't it @O2?
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Vikki Louise (@XxVikki_LouxX) reported@O2 managed to speak to Chloe, a 'manager' in the Refresh team in January who asked for photos then couldn't be bothered to reply once I'd sent them, to be told by another inept member of Refresh staff, my complaint had been closed it's MARCH22 and it wasn't remotely closed...2/3
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Anna 🇪🇺🇬🇧🇺🇦 (@AnnaMarieplus2) reported@o2 3 days now without a network service due to sim transfer, still can't make or receive calls. Utterly appalling. I'm out of the country this weekend - how am I supposed to be contacted by my parents while they're caring for my children?! What are you doing to fix it?!
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Oliver Banks 🇺🇦 (@OliverBanks) reported@O2 I’m still waiting. Still have no PAC, no signal and no way to call anyone to discuss.
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Matthew Knowles (@knowlesm) reportedHi @O2, I had an email last week telling me my tariff would go up in September (which I want to challenge or leave the network) yet my next bill has doubled without warning. I can't get through on the phone & MyO2 isn't letting me log in. Any advice please?