O2 Outage Report in Caerleon, Newport, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Caerleon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent O2 outage reports came from the following cities: Newport and Cardiff.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Total Blackout | ||
Wi-fi |
Community Discussion
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O2 Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Adam Lee (@AdamLee2011) reported from Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Big Dog (@BigDogWrestler) reported from Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Nathan Barrett (@nathanbarrett76) reported from Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales
@O2 your live chat service is garbage. 15
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Beth (@bethanjane22) reported from Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Big Dog (@BigDogWrestler) reported from Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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FGE ⚡️ (@fgethearies) reported from Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Cez 🏴 (@catlady_cez) reported from Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Clare Osborne Jones (@clareoj) reported from Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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C x (@HoneymoonVinyl_) reported from Grimsby, England
@O2 I’ve not had service for like 2 hours Please help
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William Hill (@hillww1) reported from Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Samantha Thompson (@crazysamsam) reported from Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Stefan Sladek (@stefansladek) reported from Rossington, England
@O2 you need to have a chat with your couriers. He just left my AirPods outside my front door without knocking or anything. How bad is that
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D.W (@DW26707385) reported from Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, Scotland
Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
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Charlene (@Peachey_79) reported from Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Niamh Thornbury (@niamharmagh11) reported from Lurgan, Northern Ireland
Is anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke
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Gill Kirby (@GillKirby) reported from Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!