O2 Outage Report in Caerleon, Newport, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Caerleon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent O2 outage reports came from the following cities: Newport, Cwmbran and Cardiff.
City | Problem Type | Report Time |
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Community Discussion
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O2 Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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Hywel Butcher (@HywelButcher) reported from Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Big Dog (@BigDogWrestler) reported from Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Shane (@gingio) reported from Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Beth (@bethanjane22) reported from Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales
@O2 your live chat service is garbage. 15
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Jamie Riddell (@jamieriddell) reported from Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Big Dog (@BigDogWrestler) reported from Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Ade (@Bubwal) reported from Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Moorhouse 🐝 (@chris210884) reported from Ashton-under-Lyne, England
@MarkEvansO2 absolutely shocked and appalled by the diabolical level of customer service at @O2. Just had a gentleman hang up the phone on me when I’m trying to sort out my late father’s account. Disgrace #shockingcompany #shockingcustomerservice
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Rebecca Pickering (@Cronxgrl) reported from Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England
@O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!
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Natalie (@nats2768) reported from Edinburgh, Scotland
@O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all
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Richard Blackburn (@RPBlackburn) reported from Fleetwood, England
@spottedorange07 @WainwrightRocks @O2 @214Club @lakedistrictnpa Great walk but even my #BorderCollie wanted a bit of a lay down after that I know I did #Wainwrights
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Middleton, England
Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!
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Michelle❤#TeamChester❤#TeamLinkinPark (@michelle2570) reported from Walkden, England
@chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠
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🏴 Shona Mackie 🏴 (@shonamackie) reported from Huntly, Scotland
@O2 thank you for the call from Chris just now checking if everything with call plan and phone good as said I'm a very long standing customer and I need rewarded for it
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Law4Professionals (@Law4Professions) reported from Shrewsbury, England
@law4partners @CPWTweets @O2 #getbbphonesworking a campaign for service - any service, but good service should be the norm...
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Jason N Beck (@beck5ter) reported from Nottinghamshire, England
@Innominate4 @O2 @EE @VodafoneUK @O2 are unrealistic with their pricing, I have noticed that I am being crucified by data, I popped to the bank other day and walked past a few shops and noticed some of the deals and thought after being a customer for so long, why am I not being offered better deals.