O2 Outage Report in Alway, Newport, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Alway, Newport, Wales
The most recent O2 outage reports came from the following cities: Cathays, Newport, Cardiff and Avonmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Newport |
Phone | |
| Abertillery |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Deacon
(@deacs078) reported
@O2 been trying to sort an additional sim on my account since 24/6/22. Get to the last leg every time (30+ mins in after being read reams & reams of ts&cs) when call drops or CSA can't hear ringtones and promises to call back - then never does. Frustrated is not the word for it.
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Benji 🦦🦆🐄🦔🐸 🐐🐢
(@BenjiLee53) reported
You can't get a decent ******* @O2 signal anywhere
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James Witt
(@JamesWitt3) reported
@O2 hi, i have no data or signal, unless on wifi. Are there any issues with O2 right now?
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🧜🏼♀️ Mythical Siren 🧜🏼♀️
(@Mythical_Siren1) reported
@Extinguisherman @O2 Never had issues till recently. Always going to 3G. But the odd thing is phone will not connect to car Bluetooth within a rough mile radius of home which suggests interference from something
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Hayden Cohen
(@haydencohen) reported
@virginmedia @O2 as I’m with you both and the broadband keeps going down any chance of getting unlimited internet on my 02 contract so at least I can tether instead?
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Mark Cornelius
(@cornelius_mark) reported
@SFL2326 @david_bryden @O2 I wouldn't.. they use 02 network
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A K D❌#StandUp4Brexit(Watching Brief)
(@alastairdick) reported
@O2 Is it your custom to make unsolicited calls from 01570 980009.I already know it is your custom to put late payment on credit files after a customer has left with the account settled in full,then ignore the challenge from Experian.Two months after signing a contract elsewhere
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Christine Horton
(@Poppett74) reported
@O2 There is a ridiculously long message thread between me and your customer service. It was applied for data roaming charges - which O2 has said was a technical error. You have promised me on FOUR separate occasions the charges will be dropped. To no one's surprise now, they haven't
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Paul
(@Deep_diver_uk) reported
@O2 202 keeps disconnecting me how do I speak to an advisor, as complaint was supposed to be logged but heard nothing
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Laura Taylor
(@LauTay0609) reported
@O2 can you put in the right direction? I need to pay an outstanding bill. My phone was disconnected 3 months ago. Can you help? Thank you