O2

O2 Outage Report in Alway, Newport, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alway, Newport, Wales 10/08/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alway, Newport, Wales

The most recent O2 outage reports came from the following cities: Abertillery and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbertillery Phone
United KingdomCardiff Phone
United KingdomBlackwood Total Blackout
United KingdomCardiff Phone
United KingdomNewport Internet
United KingdomCardiff Phone

Community Discussion

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O2 Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • BCFCOLIVERDOG Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales

    @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

  • catlady_cez Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported from Cardiff, Wales

    @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

  • paigebuckingham Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported from Cardiff, Wales

    Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • CatTPeters Cat Peters (@CatTPeters) reported from Penarth, Wales

    @O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

  • CatTPeters Cat Peters (@CatTPeters) reported from Penarth, Wales

    @O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

  • clareoj Clare Osborne Jones (@clareoj) reported from Cardiff, Wales

    @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

  • fgethearies FGE ⚡️ (@fgethearies) reported from Cardiff, Wales

    Anyone else on @O2 ? My signal keeps cutting in and out 😩

  • Garethbird85 gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • gwelfor57 Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported from Cardiff, Wales

    @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

  • courttttxxo Court✨ (@courttttxxo) reported from Avonmouth, England

    Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • meribelman Peter Williams (@meribelman) reported from Penarth, Wales

    @virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nige_h64 NigeH64 💙 (@nige_h64) reported

    @TomUK199 @EnglandRugby @O2 Yes, never seen him underperform for either Exeter or Sale. Felt it was a real coup when Sale got him

  • rolfe_hayley Hayley Rolfe (@rolfe_hayley) reported

    @O2 so you won't answer any form of communication I need to pay my bill. But I can't do that because I never activated the sim so can't log in to myo2 I'm am not being charged late fees because you won't answer

  • SPECTRUMperspec Ross (@SPECTRUMperspec) reported

    @O2 will you be replacing your #O2Priority @ODEONCinemas free 2D ticket weekly offer? I was devastated to know it’s was the last week, this was the best part of being on O2 and I think I’d change network if you didn’t offer it anymore 😢

  • LynseyRhiannon Lynsey Cuthbertson (@LynseyRhiannon) reported

    @O2 I have been trying to speak to someone to change my payment day for weeks and every single time I get an automated message to say your busy. Currently on hold and have been for 30 minutes. Can never get to speak to anyone.

  • mkevans32 Megan Evans (@mkevans32) reported

    @O2 trying to DM you and it keeps saying message failed. This is now beyond a joke.. Have now decided I just want to cancel my contract never had service like this.

  • DBS050106 David Surtees (@DBS050106) reported

    @O2 paid our last device bill on 28/2. Why are you now saying it’s overdue???? Can’t get through on 202 and your chat is a useful as a fart in a lift!!! Help.

  • adamsn Nj (@adamsn) reported

    @O2 I spent half an hour waiting to speak your customer service team. Then got out back on hold for another 30 mins to be put back through to payment management team only to put back to customer service. It took me a hour and 15 to resolve the issue.

  • R4V11 . (@R4V11) reported

    I take it no one bothers about customer service on here as you know your service has been appalling? @O2 @virginmedia

  • Alex83838395 Alex (@Alex83838395) reported

    How dare @O2 how dare you keep me on hold for 40 mins then hang up on me your advisers are rude and your a robbing company.

  • Ruby_V_Green Ruby Victoria-Green (@Ruby_V_Green) reported

    Dear @O2 why do I never have a signal? I cannot actually ask, as guess what, I have no signal!!