O2 Outage Report in Alway, Newport, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alway, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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            Phone (51%) 
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            Internet (27%) 
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            Total Blackout (15%) 
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            Wi-fi (4%) 
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            E-mail (3%) 
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            TV (%) 
Live Outage Map Near Alway, Newport, Wales
The most recent O2 outage reports came from the following cities: Newport, Abertillery and Cardiff.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet | 
Community Discussion
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O2 Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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 gareth bird 
    (@Garethbird85) reported 
    
        from
            Newport, Wales gareth bird 
    (@Garethbird85) reported 
    
        from
            Newport, Wales@O2 can someone from customer service contact me please 
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 Oliver City Dog 
    (@BCFCOLIVERDOG) reported 
    
        from
            Cardiff, Wales Oliver City Dog 
    (@BCFCOLIVERDOG) reported 
    
        from
            Cardiff, Wales@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃 
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 Paige🧚🏻♀️🌸 
    (@paigebuckingham) reported 
    
        from
            Cardiff, Wales Paige🧚🏻♀️🌸 
    (@paigebuckingham) reported 
    
        from
            Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me! 
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 S H A N I C E 
    (@flowersshanice) reported 
    
        from
            Cardiff, Wales S H A N I C E 
    (@flowersshanice) reported 
    
        from
            Cardiff, Wales@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!! 
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 Cat Peters 
    (@CatTPeters) reported 
    
        from
            Penarth, Wales Cat Peters 
    (@CatTPeters) reported 
    
        from
            Penarth, Wales@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help! 
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 Hayley 
    (@Hayeley) reported 
    
        from
            Cwmbran Central, Wales Hayley 
    (@Hayeley) reported 
    
        from
            Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks 
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 Peter Williams 
    (@meribelman) reported 
    
        from
            Penarth, Wales Peter Williams 
    (@meribelman) reported 
    
        from
            Penarth, Wales@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon! 
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 Big Dog 
    (@BigDogWrestler) reported 
    
        from
            Newport, Wales Big Dog 
    (@BigDogWrestler) reported 
    
        from
            Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us. 
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 Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact. 
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 Court✨ 
    (@courttttxxo) reported 
    
        from
            Avonmouth, England Court✨ 
    (@courttttxxo) reported 
    
        from
            Avonmouth, EnglandWhy does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴 
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 Cez 🏴 
    (@catlady_cez) reported 
    
        from
            Cardiff, Wales Cez 🏴 
    (@catlady_cez) reported 
    
        from
            Cardiff, Wales@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday? 
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 Mark Elliott🏴🇪🇺 
    (@gwelfor57) reported 
    
        from
            Cardiff, Wales Mark Elliott🏴🇪🇺 
    (@gwelfor57) reported 
    
        from
            Cardiff, Wales@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please. 
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 Nathan Barrett 
    (@nathanbarrett76) reported 
    
        from
            Usk, Wales Nathan Barrett 
    (@nathanbarrett76) reported 
    
        from
            Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim 
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 Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20. 
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 Clare Osborne Jones 
    (@clareoj) reported 
    
        from
            Cardiff, Wales Clare Osborne Jones 
    (@clareoj) reported 
    
        from
            Cardiff, Wales@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service 
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 👑Immy👑 
    (@ImogensMind) reported 
    
        from
            Blackwood, Wales 👑Immy👑 
    (@ImogensMind) reported 
    
        from
            Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do? 
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 FGE ⚡️ 
    (@fgethearies) reported 
    
        from
            Cardiff, Wales FGE ⚡️ 
    (@fgethearies) reported 
    
        from
            Cardiff, WalesAnyone else on @O2 ? My signal keeps cutting in and out 😩 
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 Cat Peters 
    (@CatTPeters) reported 
    
        from
            Penarth, Wales Cat Peters 
    (@CatTPeters) reported 
    
        from
            Penarth, Wales@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code. 
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 Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, WalesWhat is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2 
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 Adam Lee 
    (@AdamLee2011) reported 
    
        from
            Newport, Wales Adam Lee 
    (@AdamLee2011) reported 
    
        from
            Newport, Wales@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money. 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 James Butler 
    (@JamesButler_) reported James Butler 
    (@JamesButler_) reported@allpointseastuk @AXS_UK @O2 Are you aware of how many sales you're currently missing out on due to broken links on the AXS website? I'm one of many trying to purchase through O2 priority before midnight but unable to. 
- 
            
 ColchesterViews. 
    (@Colchesterviews) reported ColchesterViews. 
    (@Colchesterviews) reportedUnbelievable effort that @O2 make to chase you for a £36 bill, when they have made a mistake on the bill. Phone calls every 10 minutes, a text every half hour. I’ve spent hours on the phone trying to get the incorrect bill sorted, you can never speak to anyone. Rubbish company!!! 
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 Thanu Kurien 
    (@CrossedT) reported Thanu Kurien 
    (@CrossedT) reportedWalked into @O2 @westfieldlondon store to enquire about a deal being promoted. The store staff was so rude, she didn’t say hello, wasn’t aware of the deal or bothered. We had to point out the ad in the store and still no desire from her to make a sale! #CustomerService ? 
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 Patrick Connolly 
    (@pc0nn) reported Patrick Connolly 
    (@pc0nn) reported@O2 @AXS_UK Trying to get tickets for All Points East via O2 Priority, but website is down. Offer ends at midnight tonight. Can you help, please? 
- 
            
 Paul 🙈🙉🙊 
    (@VinylYesPlease) reported Paul 🙈🙉🙊 
    (@VinylYesPlease) reported@Colchesterviews @O2 Ask O2 what country the Isle of Wight is in, they seeme to think it wasn’t in Britain when I had issues with them. 
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 Gemma M 
    (@Larryjimjam) reported Gemma M 
    (@Larryjimjam) reported@O2 where is the mast that is down in the PE26 area please? Is it on the water town on the outskirts of Ramsey? 
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 Josh Draws 💭 
    (@joshdraws_) reported Josh Draws 💭 
    (@joshdraws_) reported@O2 hi, signed up in April for a contract which promised some free Beats wireless headphones in around 45 days, they never arrived. Help please 
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 B S 
    (@Strat_Ben) reported B S 
    (@Strat_Ben) reported@O2 I am trying to buy 2for1 tickets to All Points East but the AXS website is down. Deadline for sales is midnight. Please could I get some assistance! 
- 
            
 rambo 
    (@ramstatla) reported rambo 
    (@ramstatla) reported@Kezeeah_rose @AXS_UK @O2 I’m experiencing the same problem, a real shame since the offer expires today. Could you help us with this? 
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 Cycle Guy 
    (@Cardiff_Cyclist) reported Cycle Guy 
    (@Cardiff_Cyclist) reported@O2 Been there done that , no help whatsoever.