O2 Outage Report in Victoria, Newport, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Victoria, Newport, Wales
The most recent O2 outage reports came from the following cities: Blackwood, Cardiff, Cwmbran Central and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Total Blackout | |
| Cardiff |
Phone | |
| Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Victoria, Wales
Latest outage, problems and issue reports in Victoria and nearby locations:
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Eddy 🏴
(@ChrisEddy_7) reported
from
Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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S T Jones
(@STJonesx) reported
from
Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Divya
(@divyaparikh_) reported
from
Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Mark Hawkins
(@themarkhawkins) reported
from
Barry, Wales
@viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.
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Lea French
(@Lea_May_) reported
from
Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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LisaEdwards78
(@LisaEdwards78) reported
from
Barry, Wales
@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)
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S T Jones
(@STJonesx) reported
from
Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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migry_main
(@MigryM) reported
Hello? Is the @o2 website broken? I wanted to use chat. I can log in but get a message "somethings gone wrong". The search web page is corrupted an unuable. This was #Chrome . So I tried #FireFox . Same result.
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Sarah Sharman
(@SA_Sharman) reported
@O2 @BevMills I don't want to view documents on my phone. Why is the website not working, it's a viscous circle logging in.
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Martin Youldon
(@martin_youldon) reported
@O2 just come off the phone from your customer service/payments team & I have to say they were fantastic. Really helpful, nothing too much trouble & sorted my issue straight away. The operator was a total credit to his team & O2.
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Beverley O'Hearns
(@BevMills) reported
@O2 I’m literally counting down the days when my contract is up and I no longer have to be an o2 customer!
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Sarah Forrester
(@fraugretel) reported
@O2 It doesn’t matter what time of the day or where I am .. the “ offer” is ALWAYS sold out or no longer available!! Never had this issue with Cafe Nero
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Narmada Thiranagama
(@Narmadha) reported
Finally managed to figure out my @o2 payment problems - solution was to download the app and pay by PayPal and not card. I also set up a new direct debit. O2 finally allowed me to access customer services once I’d paid my bill and I spoke to a helpful rep in India.
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Ayomide Isreal
(@EDIMOYA906) reported
@O2 I never even opened the sim since it was brought by the post mail neither did O2 notify me or text me . After six months they are saying am owing a debt of 658 💷 Looking like l got a subscription scam.
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Julie Ball
(@MrsDaveGahan) reported
@O2 Since we got it. It has always been poor but now much of the time it is nonexistent. I have moved providers already. I am disappointed that despite the fact the service is so poor, I am still expected to pay to get out of contract. I hope the new provider looks after us better
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Richard Jennings
(@R_jennings2000) reported
@O2 just tried to claim the O2 priority reward for a breakfast roll in greggs however after trying 4 stores not one has any omelette (vegetarian) - not an O2 issue but it’s poor to offer one per group as unable to claim the vegetarian sausage roll instead.
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A Bridge to Tranquility
(@abridge__) reported
Twitter Rant @O2 Me "I've been having signal issues at my home address & within 3 miles meaning unless I use WiFi, I have already contacted you about this issue" @O2 "sorry, have you tried changing etc.." Me " yes I've already have attempted these as stated above" (1/2)