O2 outages and service status in Cirencester, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cirencester, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cirencester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cirencester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Cirencester, England
Latest outage, problems and issue reports in Cirencester and nearby locations:
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Chef One (@F1_Chef) reported from Bourton-on-the-Water, EnglandHey @O2 is there anyone I can talk to about a service issue with my handset? Signal in the area is fine and sons phone on same network works perfectly.
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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Victoria Thomas - The Mighty Dragon 🇺🇦 (@BertieChan55) reported from Cirencester, England@O2 is there a problem with the network today?
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liam dixon (@liam_dixon2019) reported from Swindon, England@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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Richard Rudkin (@tricky_dickie87) reported from Gloucestershire, England@O2 I need some help with a priority topic please
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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Neil 🇬🇧 (@neilrobinson_88) reported from Swindon, England@O2 @stevefarrugia Doesn't work for me either
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Tom (@Glawsboy84) reported from Longford, England@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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The Artist Formerly Known As F1_Chef (@ChefWayner) reported from Bourton-on-the-Water, EnglandHello @O2, I’m having trouble with an free audible subscription taken out with my extras, Audible say to contact you guys but phone wait times are huge. Is there any other way?
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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𝐢𝟐𝐛𝐚𝐛𝐚 (@i2baba) reported from Swindon, England@O2 services (my O2 app and web page) are down causing inconveniences since yesterday!
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beijinggail (@sargeant_gail) reported from South Cerney, England@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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Dave Jack (@DaveJacko60) reported from Swindon, England@O2 No problem,will be moving to another supplier when my my contract is up in October anyway
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Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, EnglandAnyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Daniel French (@dancfrench) reported from Malmesbury, England@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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Grant Wesgate (@villagrantos) reported from Swindon, EnglandPlease could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
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Jay Shah (@jayshah4455) reported from Swindon, England@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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Darren (@daz1972horses) reported from Cricklade, England@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Faheem Mira (@faheem_mira) reported@O2 why is it so difficult to add an international bolt on with you? O2 app doesn’t seem to give it as an option. 2202 says it’s for bolt ons but then just gives options for different things. I’ve required this service a few times for business and each time it’s a headache
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Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reportedIs anyone else getting absolutely inundated with calls from an @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?
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L🍒 (@xlilyyrobinson) reportedDisappointed with @O2. I’ve spent 4hrs on calls this week trying to resolve an issue. I’ve had contradictory information, multiple transfers & promised callbacks that never happened. Due to the repeated failures, the only reasonable option now is to allow me to leave penalty-free
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rebecca ann jarvis (@rebeccaann1989) reported@O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one
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Arlene (@arlaina0) reported@O2 why isn’t it letting me login to my account with error code IDF-12B
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brian mcmillan (@brainmcmillan) reported@O2 My account was wrongly disabled (O2/Virgin issue) - your staff fixed the database issue three hours ago - how long before my service is re-instated? Your live chat can't help with this and keeps dropping me as "I can't help".
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smudge90210 (@smudge90210) reported@O2 It’s not temporary it’s Lancaster. You have an awful signal all over Lancaster city centre
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Ghost (@GhostzEdge) reported@ascroftpete @EnglandRugby @O2 Lawrence is ****..barbeary ain't much better
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Just me (@TomSoede) reported@O2 has totally lost it ! Anybody else thinks like I do ? Charged me £2,000 this year and the service I required and paid for did not work when i needed it !
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Riemenschneider’s Horse (@larrythehook) reported@O2 I’ve had to rejoin EE. Number porting as we speak. O2 customer service an absolute embarrassment. Cost me £20 + having to drive 40 mins each way to nearest O2 store to be told nothing could be done to help me. I will be posting on a daily basis to AVOID O2 until I get refunded 👎