O2 Outage Report in Cirencester, Gloucestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cirencester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cirencester, England
Latest outage, problems and issue reports in Cirencester and nearby locations:
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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Richard Rudkin
(@tricky_dickie87) reported
from
Gloucestershire, England
@O2 I need some help with a priority topic please
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
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Chef One
(@F1_Chef) reported
from
Bourton-on-the-Water, England
@O2 you guys recording any service issues in GL54 at all? Cell and data been terrible for last 24 hours.
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Chef One
(@F1_Chef) reported
from
Bourton-on-the-Water, England
Hey @O2 is there anyone I can talk to about a service issue with my handset? Signal in the area is fine and sons phone on same network works perfectly.
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Darren
(@daz1972horses) reported
from
Cricklade, England
@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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The Artist Formerly Known As F1_Chef
(@ChefWayner) reported
from
Bourton-on-the-Water, England
Hello @O2, I’m having trouble with an free audible subscription taken out with my extras, Audible say to contact you guys but phone wait times are huge. Is there any other way?
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Jay Shah
(@jayshah4455) reported
from
Swindon, England
@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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𝐢𝟐𝐛𝐚𝐛𝐚
(@i2baba) reported
from
Swindon, England
@O2 services (my O2 app and web page) are down causing inconveniences since yesterday!
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Beccy Dresden
(@dresdeb) reported
@O2 Also, I checked the My Network app before I tweeted, and reported the issue via that.
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Mr McGoo
(@Gherkins79) reported
@O2 past two days there have been regular connectivity issues during the day in and around Bolton, has there been an outage as it’s getting annoying now with nothing working unless on WiFi ?
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hellokittyatemytweet
(@HiCatAteMyTweet) reported
@O2 hi I pay for my mum's Surfer Plan data on her ipad as she didn't have wifi. Now she has wifi she no longer needs the data. How can we cancel this? Can I just stop the direct debit? Thanks
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Laura Gibbs
(@2002twins) reported
@O2 trying to get the code sent regarding tickets to wicked!! Why advertise when they are available and then not complete the process for your customers, tried phoning as well and no help available at all....cmon o2 sort yourselves out, not good enough at all!!
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Corey
(@dixienormous_uk) reported
@O2 Thank you just restarted my phone and it’s done something and got some signal. Hopefully this doesn’t become a regular thing.
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Kevin
(@kevcetera) reported
@O2 hi, I am trying to cancel my contract, today is my 14th day. I have been in the call queue and not sure if I will get assistance as it’s telling me you close at 8. Any way I can extend cancelation thru tomorrow?
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Corey
(@dixienormous_uk) reported
@O2 you got issues with your service I’ve had no signal since 4pm. Not good from a new customer point of view. Never had issues with @three
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LexiPotato
(@LexiPotato104) reported
@O2 I'm having some issues with 4G :c
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Tracey Bailey 💙
(@DrTABailey) reported
@dresdeb @O2 Yes. I live in SW MK and reported a problem in September. Got monthly texts saying they were working on it until Friday when I received a text saying it should be resolved. Seems ok at the mo. Maybe they knocked out part of your service to fix mine!
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Scion Hikastle
(@ScionHikastle) reported
@O2 still no service signal you guys are having a laugh now it’s been 3 weeks ?????