O2 Outage Report in Malmesbury, Wiltshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Malmesbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Malmesbury, Wiltshire, England
The most recent O2 outage reports came from the following cities: Chippenham and Stroud.
City | Problem Type | Report Time |
---|---|---|
Chippenham | Phone | |
Stroud | Total Blackout | |
Chippenham | Phone | |
Chippenham | Phone | |
Stroud | Phone | |
Stroud | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Malmesbury, England
Latest outage, problems and issue reports in Malmesbury and nearby locations:
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
@O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kevin cox
(@kevincox4) reported
@O2 why is it so hard to find a number to speak with a person. 3 weeks into a new contract and you are raising my price. I want to cancel and move.
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James Wilson
(@myrandomjukebox) reported
@oflahertyevents @O2 My wife is in the same boat, think she's going to change network if she can. If not, when her contract is up
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Nath
(@NathFerguson) reported
@ackoftheclones @O2 Exactly I’ve had numerous issues with them and each time I mention anything they either ignore you or fob you off
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Val Scholz
(@valscholz) reported
@t_hambrett @virginmedia @O2 Had a different but similar experience trying to cancel my contract as Virgin didn’t offer their services at the new flat. Took me 4 months and 2 formal complaints to finally cancel it as it’s impossible to do that online.
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David Gandy
(@dg2642_david) reported
@O2 You are raising my bill by 17.3%. I get thats its in your T&C's. Fair enough, once more you have the paying public over a barrel BUT why are we paying for such a poor service? Its 30 years since I got my first mobike phone and as I sit in my property still cant get signal.
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laura maidment
(@lannadle) reported
@bazc1982 @EE @O2 Don’t do it they sent all us current customers Emails to say our bills are going up 14.4%. My contract is going to cost an extra £10 a month rip off and crap service
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Ryan Blamire
(@BlamireRyan) reported
@O2 The phone just stopped working. Customer services and in store have checked my accounts and have confirmed there is no reason why the bar was placed and confirmed it should never have been done, but no one is resolving it! I last spoke with the team yesterday & everyday prior!
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Frankie Boon
(@FrankieBoonxx) reported
@O2 your customer service is quite frankly, appalling. Took me three weeks to upgrade due to issues with your system, finally upgraded and you’ve sent me the wrong phone. I now need to foot the bill to send the incorrect handset back by special delivery (1/2)
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Kamran
(@loonytoon01) reported
@O2 fraud has happened on my account and o2 staff in South Africa don’t have any idea on how to to help. Don’t even transfer me to fraud team.
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Umair Ahmed
(@m333ruu1) reported
@SammyPaynex @O2 @o2 someone is claiming fraud and you tell them to wait. Pathetic customer service