O2 Outage Report in Malmesbury, Wiltshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Malmesbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Malmesbury, England
Latest outage, problems and issue reports in Malmesbury and nearby locations:
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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Darren
(@daz1972horses) reported
from
Cricklade, England
@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
@O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.
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Victoria Thomas - The Mighty Dragon 🇺🇦
(@BertieChan55) reported
from
Cirencester, England
@O2 is there a problem with the network today?
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Keef
(@Kelar71) reported
from
Chippenham, England
45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Terry
(@StuartTTTFC) reported
@O2 customer service non existent 49 minutes on hold, “you’ll be connected in 24 hours now 72 hours!
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✩ 𝕜ꫀ𝕣𝕣ꪗ ✩
(@C40Ke) reported
@O2 Sold out whilst the app was down all day wow
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Clive Bloxham
(@cliveblox) reported
@clairepreesty @O2 Had exactly the same issue.
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David.
(@DaveThame) reported
@O2 hi, I’ve placed an order today realised I’d ordered the wrong size watch, so ordered correct size but can’t seem to cancel the first order, how can I do this? Thanks
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jacqui williamson (she/her)
(@JacqsWilliamson) reported
@O2 Still amazed how it sold out when the app was down for almost 24 hours. Absolute shambles xx
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Josh Crook
(@JoshCrook97) reported
@O2 Unbelievable shambles and wasted my morning trying to get through your broken app. I cannot believe you would underestimate the demand so poorly considering Peter Kay’s popularity and how his return has made national news
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nathan broadbent
(@Maverick_2310) reported
@O2 What an absolute **** show. O2’s arse well and truly fell through yesterday morning and yet they somehow sold out of their presale tickets but no one could get onto o2 priority. Something fishy didn’t went down 🤨🤔
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alex mcdonald
(@duplicated2210) reported
@Jammers1306 @O2 Another who was too lazy to check or u just a bandwagon jumper???? Gigs and tours were doing the sales and ud be directed there from 02 BUT if ud big boy pants on u could Google help and not spend time crying on twitter......
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Ruhel ****
(@CyborgSniper) reported
@O2 Hi. Please can someone from the fraud team get in contact. I was advised they had received the request on 26/10/22 and would contact me within 5 days. Still no contact and I’ve started to receive letters welcoming me to O2. Please can someone help.
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Carla Mendonça
(@CarlaTMendonca) reported
Hey @O2 when is our service going to be restored? It’s been over 24hrs now without any signal at all in this part of the South West!