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O2 Outage Report in Malmesbury, Wiltshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malmesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from South Cerney, England

    Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from South Cerney, England

    @O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2

  • gilesshaxted
    Giles Shaxted (@gilesshaxted) reported from Avebury, England

    @O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

  • dancfrench
    Daniel French (@dancfrench) reported from Malmesbury, England

    @O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dazzer76
    Darren McCloskey (@dazzer76) reported

    @O2 Hi, I’ve tried this but I can’t get anywhere as I’m not an o2 customer, I need a phone unlocking

  • natzybaby233
    Natalie (@natzybaby233) reported

    @O2 I recently changed my sim, and all my precious voicemails have disappeared. Can you please help?

  • THESAMROGERS
    Sam Rogers (@THESAMROGERS) reported

    @O2 You have sent me letters about debt on an account that isnt mine twice now ! Im disgusted in you and then when i call to sort it out you leave me on hold for 115 mins to then hang up ?

  • Stevo446
    Stephen McBride (@Stevo446) reported

    @O2 and @DPDgroup_news shocking service, just looking a tablet to arrive that was ordered last week to only be told this morning after my own investigating that theres been a mess up from both of them.

  • mobilemandan
    Dan Carter (@mobilemandan) reported

    @PedroClarke1 @O2 Seems a shame they went to all that trouble swapping spectrum to have 80mhz contiguous then can't actually use it

  • Hannahlou_27
    Hannah (@Hannahlou_27) reported

    @O2 Hi @o2 thanks for the troubleshooting. I worked for you for six years so I've already done all that. The sad fact is that your coverage just isn't what it used to be and I'm paying money for service that is way below what is advertised.

  • WezG
    Wez G (@WezG) reported

    Thanks to Wayne, Payment management team @O2 for sorting my issue after a lengthy @endofterror stay in hospital 07545 973056

  • PTGENERALBUILDS
    Connor (@PTGENERALBUILDS) reported

    @O2 use my phone for work and you won’t let me add my cards to pay my phone bill so I’ve been cut off 😡 you disgusting foul horrible pieces of ****. Disgusting humans. Should be ashamed of yourself. Everyone in my family is coming off and away from o2 and recommend friends do th

  • TomMaddick
    Tom Maddick (@TomMaddick) reported

    @O2 Done, I’ll be on you system as this is certainly not the first time I’ve contacted you in regards to the issue.

  • rosegeorge3
    Rose George (@rosegeorge3) reported

    @O2 Thanks but now I get a frozen page, even after deleting and re-installing the app. Are you having issues with it?