O2 Outage Report in Malmesbury, Wiltshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Malmesbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Malmesbury, Wiltshire, England
The most recent O2 outage reports came from the following cities: Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
 Chippenham |
Phone | |
| Malmesbury |
Phone | |
| Tetbury |
Phone | |
| Malmesbury |
Phone | |
| Tetbury |
TV | |
| Malmesbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Malmesbury, England
Latest outage, problems and issue reports in Malmesbury and nearby locations:
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Darren
(@daz1972horses) reported
from
Cricklade, England
@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
@O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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Victoria Thomas - The Mighty Dragon 🇺🇦
(@BertieChan55) reported
from
Cirencester, England
@O2 is there a problem with the network today?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Nutbeam 🏴🇬🇧
(@NeilNutbeam) reported
@O2 network is absolutely shocking in Portsmouth on a Saturday. It’s every Saturday. Even the check network app never works.
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Bux
(@Bux_coach1) reported
@O2 hi I’ve called your customer service number twice And it disconnects me …when dialling 202 after answering my security question it states I’ll connect you to an advisor .. guys what’s going on ?
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a
(@bepask_) reported
@virginmedia @TheBHF @O2 Just spend 4 hrs with virgin media broadband with no help , they are waste of time, transferring phone one to the other . Totally useless.
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Darren John Elton
(@dazzelbrush) reported
@virginmedia @O2 just renewed my old virgin contract yesterday, virgin have provided the incorrect email address phoned O2 who said not there problem, phone virgin again, virgin transfer me to O2 again to be hung up on, get this sorted between yourselves if not I am cancelling!
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Karl Wilson
(@MrKarlWilson) reported
@O2 DM sent, no reply received. I assume it’s just to get people to stop publicly pointing out how bad o2 are?
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Jake
(@MrJakeyJake) reported
@O2 absolutely painful getting in contact with customer services. Over an hour on the phone and I’ve barely spoken to someone
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Scott Winter
(@swinter100) reported
@O2 Perhaps you should work on improving you network to customers rather than worrying about Beyoncé tickets.
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Miree
(@soogoodforyou) reported
@pamt1961 @O2 Send a message to @DarcyDrollinger for help concerning your account recovery. He help me recover my account,he will definitely help you.