O2

O2 Outage Report in Malmesbury, Wiltshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Malmesbury, Wiltshire, England 09/03/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    @O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing

  • sargeant_gail beijinggail (@sargeant_gail) reported from South Cerney, England

    @O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2

  • sargeant_gail beijinggail (@sargeant_gail) reported from South Cerney, England

    Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice

  • dancfrench Daniel French (@dancfrench) reported from Malmesbury, England

    @O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bazmeister Barry McGrath (@bazmeister) reported

    @O2 hey guys. Just got a new iPhone and did the swap sim thing on your website. I have re-enabled wifi calling but it doesn’t work. Nor can I get 5G signal (I don’t live in a 5G deadspot). Ideas?

  • leon_elpanda Noel (@leon_elpanda) reported

    @O2 Hello. Having issues with my new sim card. I already topped up online, but I'm unable to make or received calls. I'm CAN receive SMS but can't send them. Data is working fine.

  • DarrylSparey Darryl Sparey 📈 (@DarrylSparey) reported

    Hey @O2 - I thought the 2FA text message issue was fixed? I’m trying to get a payment to a supplier and I need a code sent via text from @TideBusiness and I’ve not received… when will this be fixed, please?

  • _OceanAvenu3 hayley (@_OceanAvenu3) reported

    @O2 had no signal for 5 hours, reset all my setting and still nothing. Can you help. My phone will only work on WiFi and I still can’t call out or receive calls

  • FanMadeMunkVidz FanMadeMunkVideos (@FanMadeMunkVidz) reported

    @TrapFaceOmz @O2 Their all just as bad

  • PauCr56129843 Pau Cr (@PauCr56129843) reported

    @O2 Thanks. I’ve swapped the sim over and done the form online but I’ve lost complete signal on both. Is this normal?

  • Laiba7h laib (@Laiba7h) reported

    @O2 I accidentally opened my QR code for the cafe Nero offer, can I get help with this so it doesn’t go to waste😭

  • Filo221963 David Beddoes (@Filo221963) reported

    @O2 customer services had arranged to ring me today, my day off at 9am this morning, so they could discuss a better deal for me, I’m still waiting! 😡😡😡😡

  • Sam_draws__ Portraits by Samantha (@Sam_draws__) reported

    WHY have the option to speak to someone regarding a watch when they literally don’t have the first clue what they’re talking about? “Oh I’ll just put her on hold then re-queue her so I don’t have to deal with her” FANTASTIC CUSTOMER SERVICE @o2

  • _OceanAvenu3 hayley (@_OceanAvenu3) reported

    @O2 No it’s been all day on my phone but everyone else in my home is on o2 and have working network