O2

O2 Outage Report in Malmesbury, Wiltshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Malmesbury, Wiltshire, England 10/08/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

  • sargeant_gail beijinggail (@sargeant_gail) reported from South Cerney, England

    @O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2

  • dancfrench Daniel French (@dancfrench) reported from Malmesbury, England

    @O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    @O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.

  • sargeant_gail beijinggail (@sargeant_gail) reported from South Cerney, England

    Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • brightonsnapper eddie mitchell (@brightonsnapper) reported

    @Eb_Merc_Boy69 @O2 Lovely guy on the phone / agreeing an 18% a price rise after 12 days is poor. Just take our money elsewhere #simple

  • olive_simmo Olive ❤️ (@olive_simmo) reported

    @O2 Nothing is working, my phone shows 3 bars of signal but my texts won’t send and when I try to call it just beeps and cuts out. I can receive incoming calls but data etc isn’t working

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @KieranLeeDoyle @BlaueBlumen @O2 my water company is severn trent water, never had to contact them

  • laineyclements Lorraine Clements (@laineyclements) reported

    @O2 I can’t get through to @O2! Waited 45 minutes on the phone already. I placed an order on Saturday for a new phone and contract, the £30 deposit was taken from my account but I’ve had no updates. Please advise? It’s not giving me much confidence in your customer service

  • Martinsalopian Martin Owen (@Martinsalopian) reported

    @legsidelizzy @O2 They are challenging HSBC for the worst service imaginable..although to be fair they normally cut you off at 2 hours.

  • TMyown Thoughts Myown (@TMyown) reported

    @O2 #betterconnected we have been trying to spk with customer serviced for 11 days. Live chat to busy, store unable to help as online, telephone number phone call ends after 40 mins. Please advise as to what we try next.

  • kimwally_15 Kim Wallace (@kimwally_15) reported

    So glad @O2 has decided to increase my bill by 13% exactly a month after I switched over to them. Not exactly a good way to keep a new customer. #o2priceincrease #o2

  • AndrewD1553 Andrew Douglas (@AndrewD1553) reported

    @O2 How can I make a complaint please?

  • breezymate 𝔈𝔵𝔱𝔯𝔞𝔬𝔯𝔡𝔦𝔫𝔞𝔦𝔯𝔢 (@breezymate) reported

    New customer in @o2 and already having issues...

  • ultimatedoris Linda Burge (@ultimatedoris) reported

    @O2 is there a reason your 3 main masts in Bath do not work as they should? I am unable to get any decent internet signal, I have tried EVERY problem solving tactic you have given me, but it still doesn’t work - what are you going to do to stop me going to another provider?