O2 Outage Report in Malmesbury, Wiltshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Malmesbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Malmesbury, Wiltshire, England
The most recent O2 outage reports came from the following cities: Tetbury, Malmesbury and Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
 Tetbury |
TV | |
| Malmesbury |
Phone | |
| Chippenham |
Internet | |
| Chippenham |
Internet | |
| Chippenham |
Internet | |
| Malmesbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Malmesbury, England
Latest outage, problems and issue reports in Malmesbury and nearby locations:
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Keef
(@Kelar71) reported
from
Chippenham, England
45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
@O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.
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Darren
(@daz1972horses) reported
from
Cricklade, England
@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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Victoria Thomas - The Mighty Dragon 🇺🇦
(@BertieChan55) reported
from
Cirencester, England
@O2 is there a problem with the network today?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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★Vicky-Leigh Sayer★
(@xVickyLeighx) reported
@O2 Hello, I am hoping you can help. I have 6 months Disney+ and have just switched from pay monthly to pay as you go and my account seems to be deactivated. I cannot understand why, as I am still a customer, but even so my Disney+ subscription was only a few months in?!
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wife seeker
(@Kewjonrichard) reported
@RaviDheer @O2 O2 seem to have entire city on mast just 60 yards away I can't call out and be heard they say its congestion its 6 days and all tines day and night they just say direct debit will fix it
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Chris
(@ChrisK300) reported
@bennycliffe @O2 Lol can never get signal in manchester city centre on O2. Just waiting for my contract to expire before I can leave
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Heidi Stephens
(@heidistephens) reported
I've now trying to resolve an issue with @O2 for nearly an hour. The least they can do is give me VIP tickets for Craig David.
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SwimmingSeahorse
(@MummyIama) reported
@O2 No it wasn’t that handy for me sadly, could you please give me an email address for someone to review my actual issue.
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wife seeker
(@Kewjonrichard) reported
@O2 you don't even support clinical vunerable people like me. Your answer is pay by direct debit that will allow better voice calls. Your mast remains congested 6 days day and night
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★Vicky-Leigh Sayer★
(@xVickyLeighx) reported
@O2 That doesn’t seem right as I still had over 3 months left, and I am still an o2 customer!
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wife seeker
(@Kewjonrichard) reported
@O2 O2 have informed me if I take out a month direct debit there mast problem is fixed. How the heck is method payment fixing their mast
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wife seeker
(@Kewjonrichard) reported
@O2 O2 inform me that despite my living 60 yards from there mast they ca not provide a service because I'm pay as you go. They say paying by direct debit will resolve matter I brought O2 phone £344 four months ago. I brought O2 vouchers why is service dependent on how you pay
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Frijjj
(@frijjjj) reported
@O2 Do Phone numbers ‘die’ i haven’t received anything on my phone and have had no service for a while, I can dive more details in DM. Thanks!