O2

O2 Outage Report in Malmesbury, Wiltshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Malmesbury, Wiltshire, England 10/28/2025 06:50

October 28: Problems at O2

O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Malmesbury, Wiltshire, England

The most recent O2 outage reports came from the following cities: Chippenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChippenham Phone
United KingdomMalmesbury Phone
United KingdomTetbury Phone
United KingdomMalmesbury Phone
United KingdomTetbury TV
United KingdomMalmesbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • dancfrench Daniel French (@dancfrench) reported from Malmesbury, England

    @O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    @O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2

  • sargeant_gail beijinggail (@sargeant_gail) reported from South Cerney, England

    @O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2

  • sargeant_gail beijinggail (@sargeant_gail) reported from South Cerney, England

    Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BrokenRobot TASTY LIKE A RAINDROP, BrokenRobot's got The Look (@BrokenRobot) reported

    @tiffstevenson @O2 Serbia's network doesn't enter into mutual roaming agreements with anyone else's networks, so those other networks pay enormous fees to Serbia for use of its network.

  • Chris_Whitaker1 Chris Whitaker (@Chris_Whitaker1) reported

    Time to just pay up and F off from 02 no signal at all on a Saturday on 4G THE WORST phone signal I’ve had since owning a mobile @o2

  • jesscakatie Jessica Russell (@jesscakatie) reported

    Can someone from @O2 please help. I've been trying to call to cancel my phone and pay a bill but it gets to an hour on hold and cuts off...

  • OliverRoper_ Oliver Roper (@OliverRoper_) reported

    @O2 had poor signal for over 3 months with O2 @EE was never an issue. Person via DM has told me the network in my area is “busy” and I’ve been “unlucky” with this. No help. #o2 #1starcustomerservice

  • HildaOgdenOnSea Hilda Ogden (@HildaOgdenOnSea) reported

    @O2 I’ve raised it repeatedly throughout the four mistaken days I’ve been with you. I’ve spent more time chatting to your dire customer service than my own family, friends, and pets. In fact, I’ve just finished a 40 minute call. Not even my first of the day.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • BeakyTweeter Habbott :-) (@BeakyTweeter) reported

    @O2 Help!!! I hardly ever have signal or 4G anymore anywhere in the country!! What have you done?! 😭😭😭

  • Kezzadosurf Kerwal (@Kezzadosurf) reported

    @O2 @Apple appauling customer service at the Nottingham O2 shop. Just needed to buy a replacement iPhone phone for my very ill mum!! Tried to overcharge me in order to change my contract! Would like to discuss this further! Thank goodness @johnlewishelp was next door. V helpful!

  • MattPCart Matt Cartwright (@MattPCart) reported

    @tiffstevenson @O2 This is why I insist on buying unlocked phones so I can buy a cheap-*** SIM when I get somewhere my network doesn't cover. Thought this crap was a thing of the past though. Seems not.

  • bryer Bryer (@bryer) reported

    @eurorich @O2 Just request your PAC code from the automated line and that will cancel your contract. Text PAC to 65075 and leave.