O2 Outage Report in Malmesbury, Wiltshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Malmesbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Malmesbury, Wiltshire, England
The most recent O2 outage reports came from the following cities: Malmesbury and Tetbury.
| City | Problem Type | Report Time |
|---|---|---|
 Malmesbury |
Phone | |
| Tetbury |
Phone | |
| Malmesbury |
Phone | |
| Tetbury |
TV | |
| Malmesbury |
Phone | |
| Chippenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Malmesbury, England
Latest outage, problems and issue reports in Malmesbury and nearby locations:
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Keef
(@Kelar71) reported
from
Chippenham, England
45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
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Victoria Thomas - The Mighty Dragon 🇺🇦
(@BertieChan55) reported
from
Cirencester, England
@O2 is there a problem with the network today?
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Darren
(@daz1972horses) reported
from
Cricklade, England
@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
@O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Grigalis
(@sallygrigalis) reported
Hi @O2, please can you explain why there’s suddenly no signal in the Godalming GU8 area? Was fine until the recent mast work so when will it be fixed please?
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RickyGallagherHarris
(@rickyh80) reported
@O2 hi I'm having problems using priority to book kneecap tickets in the presale it takes me to @TicketmasterUK presale page but not onto the actual presale just says presale going on
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Amanda Beesley
(@Amanda20125308) reported
Worst customer service ever from @O2 Raised a complaint, several weeks later they tried to contact me but I was driving so they closed the complaint!!!! And all of this is due to the incompetence of the staff at the Livingston branch 😡 @virginmedia
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Peter smith
(@Petersm34535768) reported
@O2 Hi could you help me please on my phone accounts I’ve always had staff discount since I’ve retired but it now seems not to be available anymore. I believe this was a part of my retirement package
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JM
(@JoeMartin73) reported
@EnglandRugby @USARugby @O2 Poor Ted Hill still can’t get a start! Utterly ludicrous! What more does he have to do ? Seriously!
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Run to the rescue with love
(@runtothrescue) reported
@O2 any update on the error 400 issue when trying to log in? I'm trying to upgrade but can't because I cant log in to check out
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steveps83
(@steveps83) reported
I swear if your on @o2 and live in paddock wood Kent the re option is a bag of ****. I'd get better reception in Ukraine with the war going off.
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Thurstan Wright
(@Thurstan1982) reported
@O2 Terrible stuff from O2 and DPD. Phone upgrade ordered. Phone delivered but only my wife in and she didn't have the PIN to accept the delivery. No redelivery the next day and phone sent back to O2 and new contract cancelled! Surely more flexibility needed around deliveries.
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Atlas woods
(@Woodsy2_0) reported
@O2 is absolute ******* shambles. cancelled my contract over 4 months ago and yet I still get random *** bills from you then better still you send me to debt collection. And now you've changed the login to virgin which I can even access cause I don't even have the sim. Ridiculous
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Mila
(@LYCOICAT) reported
@O2 I’ve paid online now but I’m absolutely livid still giving network issues 3 weeks on. I’ve not heard back from your “resolution” teams.