O2 outages and service status in South Cerney, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around South Cerney, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in South Cerney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Cerney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near South Cerney, England
Latest outage, problems and issue reports in South Cerney and nearby locations:
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beijinggail (@sargeant_gail) reported from South Cerney, England@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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Darren (@daz1972horses) reported from Cricklade, England@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Paul Fisher (@paulfishcakes) reported from Swindon, England@matrig1977 @O2 Getting the same problem here
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kevin houston (@kevlar_52) reported from South Marston, England@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, EnglandAnyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandApparently @O2 is down.... just tweeting using my O2 4G now!
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liam dixon (@liam_dixon2019) reported from Swindon, England@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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𝐢𝟐𝐛𝐚𝐛𝐚 (@i2baba) reported from Swindon, England@O2 services (my O2 app and web page) are down causing inconveniences since yesterday!
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England@O2 I have already reported an issue through the network app, I have spoken to at least 6 people that are all on #O2 having the same problems
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beijinggail (@sargeant_gail) reported from South Cerney, EnglandWell despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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Kels 🩵 (@kellynelsonuk) reported from Broad Blunsdon, England@O2 2 weeks with no signal on our phones (5 family members all with the same issue!). When when when Will the mast be fixed!?
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Richard Rudkin (@tricky_dickie87) reported from Gloucestershire, England@O2 I need some help with a priority topic please
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Daniel French (@dancfrench) reported from Malmesbury, England@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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Jay Shah (@jayshah4455) reported from Swindon, England@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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Simon Robinson (@simon5666) reported from Gloucestershire, England@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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liam dixon (@liam_dixon2019) reported from Swindon, England@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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groovy (@shazagroovy) reported@macca2002 @O2 As usual o2 you never reply really bad customer service
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Michael “Mecha” Modelsky (@MikeModelsky) reportedIs anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.
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Lilith Tuylor (@lilith15016) reported@O2 O2 make it almost impossible to access the site. Poor signal, no customer care, and customers are tolerated, not welcome.
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Daniel (@gaunty8791) reported@laurabarr39 @O2 The reception all over uk is appalling half of London can’t he a decent signal.
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It Will Get Better (@GCycles1) reportedDear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.
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GingaGill💙👩🏻🎓😷 (@GingaGill) reported@darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points
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Sheldini (@sheldinij) reported@O2 can I please speak to someone in English? I really need to resolve some issues and add new devices to my account, but I simply can't understand the call handler. Help!
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🇬🇧 Andy🇬🇧 (@4peterborough) reportedThe service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.
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bernie mcneill (@macca2002) reported@O2 most disappointed in O2Priority, tried to claim MandS sweet treat before the deadline date and gift card would not generate just reported an error message
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PB1982 (@pb1982) reported@O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.