O2 Outage Report in South Cerney, Gloucestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in South Cerney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Cerney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near South Cerney, Gloucestershire, England
The most recent O2 outage reports came from the following cities: Swindon and Broad Blunsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Total Blackout | |
| Swindon |
Internet | |
| Swindon |
Total Blackout | |
| Swindon |
Phone | |
| Swindon |
Internet | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near South Cerney, England
Latest outage, problems and issue reports in South Cerney and nearby locations:
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Darren
(@daz1972horses) reported
from
Cricklade, England
@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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Jay Shah
(@jayshah4455) reported
from
Swindon, England
@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Grant Wesgate
(@villagrantos) reported
from
Swindon, England
Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
@O2 No problem,will be moving to another supplier when my my contract is up in October anyway
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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Paul Fisher
(@paulfishcakes) reported
from
Swindon, England
@matrig1977 @O2 Getting the same problem here
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Yeowart
(@thomasyeowart) reported
@O2 pride themselves on great service apparently. Shame they don’t practice what they preach.
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Willow
(@loops_912) reported
@O2 can you explain why there is barely any service in Stevenage town centre… it has been like this for at least 6 months… it isnt just my phone it is everyone we know who is on o2 in Stevenage.
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Martin Power
(@martyfarty) reported
@O2 why after your supposed upgrade to the service in Redcar is the service like a black hole in the town centre? What an utter #EpicFail No mobile reception at all in the town centre
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Andy
(@Andy46432337421) reported
@O2 your customer service is woeful. Iv taken an extra day at work today to get some money on for Christmas and you’ve cut my phone off to do an investigation? Had to pull over twice to ring you only to be put on hold then cut off, won’t be getting home to my kids tonight now😡
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Jordan Knowles
(@JordKnowles) reported
@swlondonraised @O2 I’ve had an issue ongoing via the Ombudsman for about 2 years. They have reopened my case 3 times because o2 have not implemented any action despite saying they would. I’ve received over £400 in comp. via the Ombudsman and it’s still not sorted. Best of luck dealing with them.
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Rǝkha
(@rekh01) reported
.@O2 - sort your customer call centre out! I’ve rung numerous times and still haven’t sorted out my issue!!
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C🦦
(@thecazzle) reported
Moved from @o2 to @EE and the customer service is just as abysmal .. feel like I’m trapped in endless ****.
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Στενδεκ
(@stendec6) reported
@O2 Why is your 4444 top up line not working?
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Chris Martin
(@chrisocdmartin) reported
@swlondonraised @O2 Because their security is terrible, I’ve had an ongoing issue since 8th August. Several complaint emails to just about everyone, months of phone calls & they treat victims like criminals. I switched provider and they threatened debt recovery agency again due to their negligence
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Gary brown
(@Garybro27228337) reported
@O2 how many times do i have to report a problem before you'll actually fix the issue? Are yous complete retards working there?