O2

O2 Outage Report in South Cerney, Gloucestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in South Cerney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Cerney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in South Cerney, Gloucestershire, England 12/08/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near South Cerney, England

Latest outage, problems and issue reports in South Cerney and nearby locations:

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2

  • paulfishcakes Paul Fisher (@paulfishcakes) reported from Swindon, England

    @matrig1977 @O2 Getting the same problem here

  • kevlar_52 kevin houston (@kevlar_52) reported from South Marston, England

    @ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

  • jayshah4455 Jay Shah (@jayshah4455) reported from Swindon, England

    @O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap

  • dancfrench Daniel French (@dancfrench) reported from Malmesbury, England

    @O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.

  • sargeant_gail beijinggail (@sargeant_gail) reported from South Cerney, England

    @O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2

  • daz1972horses Darren (@daz1972horses) reported from Cricklade, England

    @O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.

  • liam_dixon2019 liam dixon (@liam_dixon2019) reported from Swindon, England

    @bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime

  • simon5666 Simon Robinson (@simon5666) reported from Gloucestershire, England

    @O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.

  • iemhouston EMMΛ (@iemhouston) reported from Gloucestershire, England

    @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

  • DaveRyloRyland Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, England

    Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!

  • sargeant_gail beijinggail (@sargeant_gail) reported from South Cerney, England

    Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice

  • DaveJacko60 Dave Jack (@DaveJacko60) reported from Swindon, England

    @O2 No problem,will be moving to another supplier when my my contract is up in October anyway

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing

  • liam_dixon2019 liam dixon (@liam_dixon2019) reported from Swindon, England

    @O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Apparently @O2 is down.... just tweeting using my O2 4G now!

  • villagrantos Grant Wesgate (@villagrantos) reported from Swindon, England

    Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Gloryh24163603 Gloryh (@Gloryh24163603) reported

    @O2 why is your priority ticket sale not working.

  • KaneJDrew Kane Drew 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaneJDrew) reported from Blackwell, England

    @O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets

  • Islatpttw OUT OF ISLA’S SYSTEM BEING PROUD OF TOM 😗 (@Islatpttw) reported

    @GillianLeslie7 @william91080 @O2 I’d give up with that and rejoin the queue. I know it sounds ridiculous but twice I’ve brought tickets on that website and I’ve been stuck on that and it never stopped I had to go onto a different device. I think it’s a glitch. These ticket apps should be more prepared 🙄

  • Paddy_Gibbons PaddyGibbons (@Paddy_Gibbons) reported

    @O2 couldn’t run a bath, poor excuse of a network provider

  • Jimmy_Slytherin Jimmy Slytherin (@Jimmy_Slytherin) reported

    @O2 As some people have managed to access it, is there any magic solution we can try to get logged in or is is it just totally random?

  • mrfrostyuk mr frosty (@mrfrostyuk) reported

    @O2 absolute garbage. what's the point???

  • laurabazza123 Laura Barrett♥ (@laurabazza123) reported

    @O2 Still getting the 504 gateway error when trying to log in. Never been logged out of the app before so why now ? Absolute disgrace, this is not “priority”! Tickets already on Viagogo getting resold for extortionate prices ! Quick enough to take our money for a phone bill!

  • sazaroo8520 Sarah Hickman (@sazaroo8520) reported

    @AshleyG72960578 @JordanKinsleyx @O2 Go straight to Peter Kay's website, bought 6 with no issue at standard price. Go go go...

  • shawstar25 Stacey Shaw (@shawstar25) reported

    @O2 They could be on sale for 48 days there still won’t be any available by the time you’ve sorted your **** out 🙄

  • Parkybwfc88 Marcus Parkinson (@Parkybwfc88) reported

    @O2 had one job and let the country down 🖕 #peterkay