O2

O2 Outage Report in South Cerney, Gloucestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in South Cerney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Cerney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in South Cerney, Gloucestershire, England 10/28/2025 17:10

October 28: Problems at O2

O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Cerney, Gloucestershire, England

The most recent O2 outage reports came from the following cities: Swindon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Phone
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Total Blackout
United KingdomSwindon Internet
United KingdomMalmesbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near South Cerney, England

Latest outage, problems and issue reports in South Cerney and nearby locations:

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2

  • daz1972horses Darren (@daz1972horses) reported from Cricklade, England

    @O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

  • liam_dixon2019 liam dixon (@liam_dixon2019) reported from Swindon, England

    @O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra

  • villagrantos Grant Wesgate (@villagrantos) reported from Swindon, England

    Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice

  • DaveJacko60 Dave Jack (@DaveJacko60) reported from Swindon, England

    @O2 No problem,will be moving to another supplier when my my contract is up in October anyway

  • paulfishcakes Paul Fisher (@paulfishcakes) reported from Swindon, England

    @matrig1977 @O2 Getting the same problem here

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

  • sargeant_gail beijinggail (@sargeant_gail) reported from South Cerney, England

    @O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2

  • liam_dixon2019 liam dixon (@liam_dixon2019) reported from Swindon, England

    @bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol

  • kevlar_52 kevin houston (@kevlar_52) reported from South Marston, England

    @ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.

  • jayshah4455 Jay Shah (@jayshah4455) reported from Swindon, England

    @O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap

  • dancfrench Daniel French (@dancfrench) reported from Malmesbury, England

    @O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing

  • iemhouston EMMΛ (@iemhouston) reported from Gloucestershire, England

    @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

  • simon5666 Simon Robinson (@simon5666) reported from Gloucestershire, England

    @O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Apparently @O2 is down.... just tweeting using my O2 4G now!

  • DaveRyloRyland Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, England

    Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!

  • sargeant_gail beijinggail (@sargeant_gail) reported from South Cerney, England

    Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • aquaman4002 Arthur Curry (@aquaman4002) reported

    @O2 @ammyylp Why is Pay Monthly worse than PAYG? For Xperia L4 Pay Monthly 12 month contract is £28 per month = £336 £13 device * 12 = £156 £15 tariff * 12 = £180 5GB PAYG for 12 months is £240 (£96 cheaper) £120 device £10 PAYG * 12 months = £120 6GB No incentive to be loyal customer?

  • Stuckinlondon1 Stuckinlondon (@Stuckinlondon1) reported

    @O2 I’ve been trying to get to on the phone for over an hour. The signal is terrible and the robot makes everything so hard!! I just need my phone to work

  • ldp67 leighpovall (@ldp67) reported

    @O2 Hi @O2 following two lengthy waits yesterday to speak to you, we were told in the 1st instance 6pm yesterday then 9 am today, 1046 and still no service,

  • sarahs0904 Sarah C (@sarahs0904) reported

    @O2 please help. You owe me £147 for a cancelled replacement handset and I want to cancel a contract. Been on hold for ages and been chasing the £ for weeks - can’t get a straight answer

  • ldp67 leighpovall (@ldp67) reported

    @O2 It is now 1949 and still no service , keep trying the reboot but nothing. Not a good start to a new customer

  • camhp6 Camilla Haynes-Pears (@camhp6) reported

    @O2 do you know when the 40GB government scheme that the school requested for me to help with home schooling will be applied please? They requested this about 3 weeks ago now. Thanks

  • Experimentness The Greater Good #StayHomeSaveLives (@Experimentness) reported

    Over a year on and @O2 still haven't fixed the mast issue in my area. Definitely changing provider at the end of my contract. Fare thee well, 13 years of custom!

  • zshanahmd ZEE (@zshanahmd) reported

    @O2 hope my query has reached to its solution did not receive any update so far.

  • Laura_B_R Laura (@Laura_B_R) reported

    @O2 Trying to pay my bill online. It won’t save my card so can’t do it. Also work let me pay on the phone. Help!

  • zoechristaa99 Zoe🏳️‍🌈 (@zoechristaa99) reported

    @O2 please reply to my DM I have been trying to sort this issue out for 3 days