O2 Outage Report in South Cerney, Gloucestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in South Cerney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Cerney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near South Cerney, Gloucestershire, England
The most recent O2 outage reports came from the following cities: Swindon, Tetbury, Malmesbury and Gloucestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
||
| Tetbury |
TV | |
| Malmesbury |
Phone | |
| Swindon |
Phone | |
| Swindon |
Phone | |
| Gloucestershire |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near South Cerney, England
Latest outage, problems and issue reports in South Cerney and nearby locations:
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
@O2 No problem,will be moving to another supplier when my my contract is up in October anyway
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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Paul Fisher
(@paulfishcakes) reported
from
Swindon, England
@matrig1977 @O2 Getting the same problem here
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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Grant Wesgate
(@villagrantos) reported
from
Swindon, England
Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@O2 I have already reported an issue through the network app, I have spoken to at least 6 people that are all on #O2 having the same problems
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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Jay Shah
(@jayshah4455) reported
from
Swindon, England
@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AP 🇬🇧🇮🇳🇹🇿🇿🇦
(@Villiers076) reported
Looks like the @O2 twitter account admin are as rubbish as their customer services.
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Haze Riddle
(@HazeRiddle) reported
@S_Crooksy @O2 Same issue but avoid webchat as they have no idea what they are talking about and will belittle you with one line scripts
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saul
(@S_Crooksy) reported
@O2 Been in a phone call with customer support line about 10 times trying to get through to someone but automated message keeps asking me dead end questions. My data has been turned off even after monthly payment yesterday need it fixed urgently
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aitch
(@sunshineinwelsh) reported
@MelissaWildex @O2 Really? How come? I’ve been with them since they took over from cellnet... (except a 1 year break where I went to orange and couldn’t wait to leave). Best provider, service and deal for me!
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Mark(mntrg)
(@mntrg) reported
@O2 Won’t let me get that far just say hang on while we load everything, then the daisy wheel of death for about 4 mins then page cannot be displayed!
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Jon | The Money Shed
(@themoneyshed) reported
from
Leeds, England
I’m beginning to think @o2 will never port my Three number in to their system!!
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Jonathan Hackett
(@MrJPLH) reported
@disneyplus @O2 Hi guys, I am both a Disney+ and O2 Co tract customer and have received this offer for 6 months free Disney+. As I had mentioned, I am already a customer so how do I avail of this offer?
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.aurora❤asurax.
(@TheLyCo13) reported
@O2 Is this for new customers only? Can't see this offer when I sign in?
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Abi Melissa
(@abi__melissa) reported
@O2 Hi can someone help me with keeping a phone number?? I ported my mums number over to her new @ThreeUK sim and its not there? Should have changed over on the 29th??? The numbers gone from her o2 sim but isn’t on the new 3 sim?
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Bips
(@BipsAFC) reported
@O2 Hi, I haven't been able to make calls or receive any since last Sunday. It comes up as "not registered on network". Could you fix this? Thanks.