O2 Outage Report in Cricklade, Wiltshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklade, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cricklade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 28: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Cricklade, Wiltshire, England
The most recent O2 outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Phone | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Carterton |
Internet | |
| Swindon |
Total Blackout | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cricklade, England
Latest outage, problems and issue reports in Cricklade and nearby locations:
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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𝐢𝟐𝐛𝐚𝐛𝐚
(@i2baba) reported
from
Swindon, England
@O2 services (my O2 app and web page) are down causing inconveniences since yesterday!
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Grant Wesgate
(@villagrantos) reported
from
Swindon, England
Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
@O2 No problem,will be moving to another supplier when my my contract is up in October anyway
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Darren
(@daz1972horses) reported
from
Cricklade, England
@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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Neil 🇬🇧
(@neilrobinson_88) reported
from
Swindon, England
@O2 @stevefarrugia Doesn't work for me either
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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Jay Shah
(@jayshah4455) reported
from
Swindon, England
@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Anya Halina Dunne
(@dunne_anya) reported
from
Carterton, England
That is it!!! I am leaving O2!!!! My Internet signal doesn't even exist these days!! Even in the city I can't get 5 or 4g constantly saying "h" no signal!?!!? @o2
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Paul Fisher
(@paulfishcakes) reported
from
Swindon, England
@matrig1977 @O2 Getting the same problem here
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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Victoria Thomas - The Mighty Dragon 🇺🇦
(@BertieChan55) reported
from
Cirencester, England
@O2 is there a problem with the network today?
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@O2 I have already reported an issue through the network app, I have spoken to at least 6 people that are all on #O2 having the same problems
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Arthur Curry
(@aquaman4002) reported
@O2 @ammyylp Why is Pay Monthly worse than PAYG? For Xperia L4 Pay Monthly 12 month contract is £28 per month = £336 £13 device * 12 = £156 £15 tariff * 12 = £180 5GB PAYG for 12 months is £240 (£96 cheaper) £120 device £10 PAYG * 12 months = £120 6GB No incentive to be loyal customer?
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Stuckinlondon
(@Stuckinlondon1) reported
@O2 I’ve been trying to get to on the phone for over an hour. The signal is terrible and the robot makes everything so hard!! I just need my phone to work
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leighpovall
(@ldp67) reported
@O2 Hi @O2 following two lengthy waits yesterday to speak to you, we were told in the 1st instance 6pm yesterday then 9 am today, 1046 and still no service,
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Sarah C
(@sarahs0904) reported
@O2 please help. You owe me £147 for a cancelled replacement handset and I want to cancel a contract. Been on hold for ages and been chasing the £ for weeks - can’t get a straight answer
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leighpovall
(@ldp67) reported
@O2 It is now 1949 and still no service , keep trying the reboot but nothing. Not a good start to a new customer
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Camilla Haynes-Pears
(@camhp6) reported
@O2 do you know when the 40GB government scheme that the school requested for me to help with home schooling will be applied please? They requested this about 3 weeks ago now. Thanks
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The Greater Good #StayHomeSaveLives
(@Experimentness) reported
Over a year on and @O2 still haven't fixed the mast issue in my area. Definitely changing provider at the end of my contract. Fare thee well, 13 years of custom!
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ZEE
(@zshanahmd) reported
@O2 hope my query has reached to its solution did not receive any update so far.
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Laura
(@Laura_B_R) reported
@O2 Trying to pay my bill online. It won’t save my card so can’t do it. Also work let me pay on the phone. Help!
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Zoe🏳️🌈
(@zoechristaa99) reported
@O2 please reply to my DM I have been trying to sort this issue out for 3 days