O2 outages and service status in Cricklade, England
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- O2 generated 0 outage signals in the last 24 hours around Cricklade, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cricklade, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cricklade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Cricklade, England
Latest outage, problems and issue reports in Cricklade and nearby locations:
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liam dixon (@liam_dixon2019) reported from Swindon, England@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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beijinggail (@sargeant_gail) reported from South Cerney, England@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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Darren (@daz1972horses) reported from Cricklade, England@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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Wayne Wheatley (@WayneWheatley44) reported from Faringdon, EnglandHi @O2, Is there any way of being released from my 24-month contract early without a early exit fee? I have 9 months left. I am really disappointed with the service I am receiving, as I very rarely get a decent signal anywhere.
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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Daniel French (@dancfrench) reported from Malmesbury, England@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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Victoria Thomas - The Mighty Dragon 🇺🇦 (@BertieChan55) reported from Cirencester, England@O2 is there a problem with the network today?
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liam dixon (@liam_dixon2019) reported from Swindon, England@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England@O2 I have already reported an issue through the network app, I have spoken to at least 6 people that are all on #O2 having the same problems
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kevin houston (@kevlar_52) reported from South Marston, England@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Neil 🇬🇧 (@neilrobinson_88) reported from Swindon, England@O2 @stevefarrugia Doesn't work for me either
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Grant Wesgate (@villagrantos) reported from Swindon, EnglandPlease could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Kels 🩵 (@kellynelsonuk) reported from Broad Blunsdon, England@O2 2 weeks with no signal on our phones (5 family members all with the same issue!). When when when Will the mast be fixed!?
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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𝐢𝟐𝐛𝐚𝐛𝐚 (@i2baba) reported from Swindon, England@O2 services (my O2 app and web page) are down causing inconveniences since yesterday!
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Anya Halina Dunne (@dunne_anya) reported from Carterton, EnglandThat is it!!! I am leaving O2!!!! My Internet signal doesn't even exist these days!! Even in the city I can't get 5 or 4g constantly saying "h" no signal!?!!? @o2
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Jay Shah (@jayshah4455) reported from Swindon, England@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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Paul Fisher (@paulfishcakes) reported from Swindon, England@matrig1977 @O2 Getting the same problem here
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Alston (@paalston) reported@TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better
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MarkSpeaking 🔶#LibDem #CheshamAndAmersham (@markspeaking) reported@TomTugendhat @O2 @EE Things that never happened
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Benjamin Webster (@benjaminlfc) reported@O2 I am sick and tired of not being able to make payment online or in the app because of your absolute shambles of a payment system, a system that you ironically upgraded last year telling us all that it would improve the system that had been around for years and years. The phrase “if it ain’t broke, don’t fix it” springs to mind. For the record tickets have been raised to your back office teams by your CS over and over and not one has ever been replied to or acted on.
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G 🇨🇾💙 💜 (@Georgieporgy69) reported@O2 hi I want to make a complaint for my daughter which has not been dealt with for over 4 months and I am still waiting for a call back . Appalling
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Briana (@Briana432130275) reported@TomTugendhat @O2 @EE O2 are the worst. The rot started under tories
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Tom Morgan (@TomMorgan83) reported@O2 Your store cannot help either - please supply me an email contact with whom I can make a complaint formally
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DJ Trademark (@DJTrademark_UK) reported@O2 @TomTugendhat Signal is **** near enough across Norfolk ffs !
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purple jay💛💙💛💙 (@jayrodgerson) reported@O2 why is it so hard to do anything on your app. It's embarrassing that your app is so bad
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Paz DLXV (@paz565) reported@O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.
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RichardAngell (@Groundhopperno1) reported@O2 After 25 years as a customer, I’ve discovered the hardest part isn’t getting a mobile signal- it’s making a complaint. Broken forms, unmonitored complaint emails, missed promises, no updates and a 28-day wait for a response. Quite remarkable customer service.