O2 Outage Report in Cricklade, Wiltshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklade, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cricklade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at O2
O2 is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (27%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Cricklade, Wiltshire, England
The most recent O2 outage reports came from the following cities: Carterton, Swindon and Malmesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Carterton |
Internet | |
| Swindon |
Total Blackout | |
| Swindon |
Internet | |
| Malmesbury |
Phone | |
| Swindon |
Phone | |
| Carterton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cricklade, England
Latest outage, problems and issue reports in Cricklade and nearby locations:
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Wayne Wheatley
(@WayneWheatley44) reported
from
Faringdon, England
Hi @O2, Is there any way of being released from my 24-month contract early without a early exit fee? I have 9 months left. I am really disappointed with the service I am receiving, as I very rarely get a decent signal anywhere.
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Neil 🇬🇧
(@neilrobinson_88) reported
from
Swindon, England
@O2 @stevefarrugia Doesn't work for me either
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Victoria Thomas - The Mighty Dragon 🇺🇦
(@BertieChan55) reported
from
Cirencester, England
@O2 is there a problem with the network today?
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Anya Halina Dunne
(@dunne_anya) reported
from
Carterton, England
That is it!!! I am leaving O2!!!! My Internet signal doesn't even exist these days!! Even in the city I can't get 5 or 4g constantly saying "h" no signal!?!!? @o2
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𝐢𝟐𝐛𝐚𝐛𝐚
(@i2baba) reported
from
Swindon, England
@O2 services (my O2 app and web page) are down causing inconveniences since yesterday!
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Darren
(@daz1972horses) reported
from
Cricklade, England
@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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Jay Shah
(@jayshah4455) reported
from
Swindon, England
@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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Paul Fisher
(@paulfishcakes) reported
from
Swindon, England
@matrig1977 @O2 Getting the same problem here
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
@O2 No problem,will be moving to another supplier when my my contract is up in October anyway
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Grant Wesgate
(@villagrantos) reported
from
Swindon, England
Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Fricker
(@MarkFricker2) reported
@martinmcnally53 @O2 Same here, keeps asking me to enter email, then verify. I do that and then nothing. You can only verify your email so many times, before it gets a little boring!!!! @O2 why try to fix something that wasn't broken?!!
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KT🍒
(@budgie1001) reported
@O2 I am being drained of data last 2 months. I have mobile data switched off on every app apart from safari & whatsapp. Is there something going on with your network that you are aware of or is there any way you can tell me whats draining the data on my account?
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g
(@eastlondongary) reported
@O2 is your site down as my e sim will not insall
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Mila
(@LYCOICAT) reported
@O2 your app, website and phone and chat have been down all day. I can’t make my manual payment. Sort it out. Your network is also still down. I want to be compensated fairly and not let down by you. It’s terrible and you’ve not given any care
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Gareth Worrall
(@gazworrallradio) reported
from
Llandudno, Wales
2nd message which adds to my complaint so thanks means more compensation. Please advise how to make a complaint @O2
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Nichola
(@NicholaW79) reported
@O2 my mobile data and calls are down, please advise what’s happening?!
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Martin 53
(@martinmcnally53) reported
@O2 I’ve just told you? I have an account with O2 I don’t login ,use my thumb print,now asking for Email address passwords etc. I’ll leave for a while. Not sorted just delete account
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Cara-Lucia MacKenzie
(@caraluciaEP) reported
@O2 @rosscfc69 I’m having the same issue - the Glasgow date/venue is not showing on my priority app! @O2
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Jo Hill
(@brwnjo8) reported
Are any phone networks any good?? Moved from EE due to bad customer service and now @o2 have blocked both kids phones due to suspicious activity?! Now without phones on holiday?! It’s taken over 5 hours for @O2 to provide me with an answer?! now we have to wait a further 24hrs?!
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jim.twh
(@JimTwh) reported
@O2 Hi - I raised an issue last week to do with a promotional extra I received and not being able to access it. I was told my issue was handed to the Resolution Team. I’ve received a couple of emails from them, I can’t see the resolution and issue still unresolved