O2 Outage Report in South Marston, Borough of Swindon, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in South Marston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Marston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near South Marston, Borough of Swindon, England
The most recent O2 outage reports came from the following cities: Swindon and Carterton.
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Community Discussion
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O2 Issues Reports Near South Marston, England
Latest outage, problems and issue reports in South Marston and nearby locations:
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beijinggail (@sargeant_gail) reported from South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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beijinggail (@sargeant_gail) reported from Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Tammy Gorst (@Tottyuk) reported from Lambourn, England
@Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!
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liam dixon (@liam_dixon2019) reported from Swindon, England
@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
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beijinggail (@sargeant_gail) reported from Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Darren (@daz1972horses) reported from Cricklade, England
@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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Grant Wesgate (@villagrantos) reported from Swindon, England
Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
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Anya Halina Dunne (@dunne_anya) reported from Carterton, England
That is it!!! I am leaving O2!!!! My Internet signal doesn't even exist these days!! Even in the city I can't get 5 or 4g constantly saying "h" no signal!?!!? @o2
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Paul Fisher (@paulfishcakes) reported from Swindon, England
@matrig1977 @O2 Getting the same problem here
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kevin houston (@kevlar_52) reported from South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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𝐢𝟐𝐛𝐚𝐛𝐚 (@i2baba) reported from Swindon, England
@O2 services (my O2 app and web page) are down causing inconveniences since yesterday!
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Jay Shah (@jayshah4455) reported from Swindon, England
@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England
@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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beijinggail (@sargeant_gail) reported from South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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beijinggail (@sargeant_gail) reported from Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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Victoria Thomas - The Mighty Dragon 🇺🇦 (@BertieChan55) reported from Cirencester, England
@O2 is there a problem with the network today?
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Giles Shaxted (@gilesshaxted) reported from Avebury, England
@O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England
@O2 I have already reported an issue through the network app, I have spoken to at least 6 people that are all on #O2 having the same problems
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liam dixon (@liam_dixon2019) reported from Swindon, England
@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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Dave Jack (@DaveJacko60) reported from Swindon, England
@O2 No problem,will be moving to another supplier when my my contract is up in October anyway
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Frosty (@FrostyFrosty_) reported
@O2 Called and got through to someone. They’ve received no notification that my order will be at the store and then said it’ll be unlikely my phone will be in soon. Absolute shambles of a company. Disgraceful customer service.
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kerrie (@kerrie74055076) reported
@O2 wouldn't let me redeem the code for Apple Music says I already used it but I haven't how can you help me with this please
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Becky Corber (@Becky_Corber) reported
@O2 Why can’t I speak to you on 202? Doesn’t ring and cuts off… No problem calling any other number
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Sam Norris (@TheSamNorris) reported
@EnglandRugby @O2 Given how terrible the response has been for this kit, I actually think he RFU should admit defeat and change it and issue a statement saying they have listened to the fans.
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Michelle Penna (@MichellePenna10) reported
Tried to speak with @O2 online chat as the Brighton store NEVER answer the phone(have tried over 30 times since Saturday) and their advice was to call the Brighton store!! Absolute waste of my time and perfect example of not actually listening to a customer
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Colin Watt (@colinjwatt) reported
@O2 @VirginMediaNews 45 mins trying to get help, been passed across 4 times, then your call centre drops the call and no call back. Multiple security questions. Awful
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Kam Dhaliwal (@KamDhaliwalx) reported
@O2 upgrade you but send out imaginary phones - called x6 times to be fobbed off!!! Been waiting by the front door since Fri for my phone to arrive. "Not our issue, speak ro DHL"
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John Mothershaw (@pottersjohn) reported
@FrostyFrosty_ @O2 Not quite as bad as that but I upgraded in store the other day only to find out my latest phone doesn’t come with a plug for the charger even though surely they would know it’s not the same plug as my old one
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Earl Greaves (@wideanglesaxon) reported
@O2 How do personal customers get monthly VAT invoices for the bills we pay ? I have gotten nowhere trying to sort this out by chat or phone to customer services.
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DBCRYAN (@DBC_RYANGAMING) reported
@cajogos @O2 mate 02 are **** ive spoken to them 3 times with the same issue each time ive been assured they have sorted it only to get the same problem everytime