O2 Outage Report in South Marston, Borough of Swindon, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in South Marston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Marston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (60%)
-
Internet (19%)
-
Total Blackout (11%)
-
Wi-fi (5%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near South Marston, Borough of Swindon, England
The most recent O2 outage reports came from the following cities: Swindon and Carterton.
City | Problem Type | Report Time |
---|---|---|
Phone | ||
Phone | ||
Phone | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near South Marston, England
Latest outage, problems and issue reports in South Marston and nearby locations:
-
beijinggail (@sargeant_gail) reported from Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
-
Jay Shah (@jayshah4455) reported from Swindon, England
@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
-
Dean Turnbull (@DeanTurnbull01) reported from Swindon, England
@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
-
Giles Shaxted (@gilesshaxted) reported from Avebury, England
@O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.
-
beijinggail (@sargeant_gail) reported from South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
-
kevin houston (@kevlar_52) reported from South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
-
𝐢𝟐𝐛𝐚𝐛𝐚 (@i2baba) reported from Swindon, England
@O2 services (my O2 app and web page) are down causing inconveniences since yesterday!
-
Anya Halina Dunne (@dunne_anya) reported from Carterton, England
That is it!!! I am leaving O2!!!! My Internet signal doesn't even exist these days!! Even in the city I can't get 5 or 4g constantly saying "h" no signal!?!!? @o2
-
liam dixon (@liam_dixon2019) reported from Swindon, England
@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
-
beijinggail (@sargeant_gail) reported from Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
-
Darren (@daz1972horses) reported from Cricklade, England
@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
-
Neil 🇬🇧 (@neilrobinson_88) reported from Swindon, England
@O2 @stevefarrugia Doesn't work for me either
-
Grant Wesgate (@villagrantos) reported from Swindon, England
Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
-
Victoria Thomas - The Mighty Dragon 🇺🇦 (@BertieChan55) reported from Cirencester, England
@O2 is there a problem with the network today?
-
Paul Fisher (@paulfishcakes) reported from Swindon, England
@matrig1977 @O2 Getting the same problem here
-
liam dixon (@liam_dixon2019) reported from Swindon, England
@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
-
beijinggail (@sargeant_gail) reported from Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
-
beijinggail (@sargeant_gail) reported from South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
-
Tammy Gorst (@Tottyuk) reported from Lambourn, England
@Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!
-
Dave Jack (@DaveJacko60) reported from Swindon, England
@O2 No problem,will be moving to another supplier when my my contract is up in October anyway
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Hathor (@Hathor32563459) reported
@O2 O2 are the biggest frauds. They treat disabled people like sewage. Cue the ‘sorry you feel that way’ fob off.
-
🐘KevR 🍒 (@kwr66) reported
@O2 your customer service is appalling. Best part of one hour and thirty minutes I’ve been on the phone to them. 7 different representatives. Simple task of moving a number from another provider to O2. Why bother, procedure bound, inane, incoherent and the flexibility of concrete
-
Amarjit (@amarjit_bear) reported
A ‘first world problem’ but disappointed at the poor response from @VodafoneUK. Need to listen better to your loyal customers and offer a solution they need rather than one you want to sell them. Looks like a move to @O2
-
josiemarie56 ⚽️⚽️⚽️⚽️⚽️ (@josiemarie56) reported
@O2 I joined o2 mobile as part of contract with Virgin Media on 8/3/22 has a few problems now even more. Even with wifi calling my signal keeps dropping out incoming calls can’t hear me and cut people off. I’m thinking of cancelling both contract within 14 days any suggestions.
-
Jess Crosby (@confuzzeled1989) reported
@O2 You told me you’d remove a defaulted payment on my credit score on 14/02/2022 within 3 working days it’s still there. I made a SAR and you refused it saying you don’t have data on me, when I go through security each time and have data on me read out to me by customer services.
-
Ernest Jackson (@ErnestJ98572537) reported
@O2 8/12/2019 Deborah Clark, Executive Resolution Specialist, you are withholding the sum of £970, not your money. This is as Ofcom agrees illegal amount taken you had iPhone 11 back 5 days later no refund on card, then you proceeded to take 8/12/2019 £770 then £ 37.50- £16-50-£
-
davemh #🇺🇦 (@davemh72) reported
@O2 Credit where it’s due that’s a good thing but it’s a Shame I’ve had a poor signal in several places , hit with a 12% hike and told by customer services like it or lump it .
-
Chris Eden (@ChrisEden83) reported
@O2 increasing my mobile bill by 12% per month…FFS! The rich get richer and the poor get poorer! The country is screwed
-
Runnymede Crafts (@CraftsRunnymede) reported
@O2 Odeon cinema code on 02 priority not working.
-
Badger Of Steel (@BadgerOfSteel) reported
@O2 networks normally really stable but since the storms and your prolonged outage in tn30 6ht area you have been out multiple times. Could you let us know what is causing this? Is it an upgrade in the area? Thanks.