O2 outages and service status in Swindon, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Swindon, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Swindon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Swindon, England
Latest outage, problems and issue reports in Swindon and nearby locations:
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Grant Wesgate (@villagrantos) reported from Swindon, EnglandPlease could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
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Kels 🩵 (@kellynelsonuk) reported from Broad Blunsdon, England@O2 2 weeks with no signal on our phones (5 family members all with the same issue!). When when when Will the mast be fixed!?
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Tammy Gorst (@Tottyuk) reported from Lambourn, England@Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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beijinggail (@sargeant_gail) reported from South Cerney, EnglandWell despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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kevin houston (@kevlar_52) reported from South Marston, England@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Victoria Thomas - The Mighty Dragon 🇺🇦 (@BertieChan55) reported from Cirencester, England@O2 is there a problem with the network today?
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liam dixon (@liam_dixon2019) reported from Swindon, England@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
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beijinggail (@sargeant_gail) reported from South Cerney, England@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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Mark Cusack (@HungerfordMC) reported from Hungerford, England@O2 I hit like but I am on your 12 month upgrade which never happened before.
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Dave Jack (@DaveJacko60) reported from Swindon, England@O2 No problem,will be moving to another supplier when my my contract is up in October anyway
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Jay Shah (@jayshah4455) reported from Swindon, England@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England@O2 I have already reported an issue through the network app, I have spoken to at least 6 people that are all on #O2 having the same problems
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Dean Turnbull (@DeanTurnbull01) reported from Swindon, England@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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Darren (@daz1972horses) reported from Cricklade, England@O2 please can you justify a £49 charge to call Australia for 19 minutes? I used my partners phone as I had no signal and needed to call o2 to enable Wi-Fi calling. While he does not have the international bolt on like me, I was shocked to find out the charge. this is exorbitant.
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liam dixon (@liam_dixon2019) reported from Swindon, England@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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Paul Fisher (@paulfishcakes) reported from Swindon, England@matrig1977 @O2 Getting the same problem here
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Giles Shaxted (@gilesshaxted) reported from Avebury, England@O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Neil 🇬🇧 (@neilrobinson_88) reported from Swindon, England@O2 @stevefarrugia Doesn't work for me either
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tony McGarahan (@tonymcgarahan) reported@TomTugendhat @O2 @vodafone What a rude response when they have reached out to try and help. Not a gentlemen. And not a officer 's reppnse. Arrogant and entitled. Why post your original message?
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Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reportedUnbelievable service from @O2 A week with no mobile service and they offer £5 compensation with no idea of when service will be resumed. Awful!
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R B (@RLBD1920) reported@O2 is the network down? I can’t access anything unless on WiFi and I have plenty of data - north wales/liverpool
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Carswift (@Carswift) reported@TomTugendhat @O2 @EE So the Gov has to drop money from public infrastructure and fix the mess of private companies? And then these private companies will take the profit? hah
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Malcolm Bebb (@BebbMalcolm) reported@TomTugendhat @O2 @EE So which government mobile phone network do you use? 'Cos I don't see the connection.
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Fiona Mountford (@FionaLondonarts) reported@O2 SIX DAYS for a reply to my messsage! I do feel valued as a customer... This simply confirms my decision to leave O2 for a proper grown-up network. Woeful service all round.
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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ᗪᗩᐯE (@Jaxstad) reported@O2 Can't even call in to discuss my account It's that bad. I'm out of contract so I guess I'm going elsewhere.
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Snow&Fairways (@IcyFairways) reported@TomTugendhat @O2 @EE Sane with three. Garbage.
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ᗪᗩᐯE (@Jaxstad) reported@O2 Why have an automated service that doesn't work?! Puts customers right off