O2 Outage in Hungerford, West Berkshire, England

@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra

@O2 Still staring at it. No feedback or errors just keeps spinning :(

@matrig1977 @O2 Getting the same problem here

Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro

@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

@O2 I hit like but I am on your 12 month upgrade which never happened before.

@O2 No problem,will be moving to another supplier when my my contract is up in October anyway

Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice

@O2 I have already reported an issue through the network app, I have spoken to at least 6 people that are all on #O2 having the same problems

People banging on about how shit @o2 are, things like this happen to all providers once in a while, been with O2 for 6 years and this is the first issue I've ever had... Very sad that we have no mobile data for one day and the world loses its mind 🙃

@O2 I know you won’t see this as you’ve probably got a million tweets today.. but this outage is totally unacceptable. 12 hours so far without any signal. You were down not all that long ago too. We’re paying for a service we’re not being provided with 👍🏻 #o2down

Had to socialise on my lunch break today because @o2 is down. I ain’t used to that shit. #FirstWorldProblems

@O2 sort it out. I can’t get any signal now and can’t make any calls. Plus your coverage checker online isn’t working! #o2

Heaven grant me patience @O2 my signal has dropped out altogether now. I can’t keep in touch with my husband who is on the move today. #Compensation #mypatienceiswearingthin

This is absolutely disgusting I have work to do and o2 internet service is down #o2down @O2

@O2 @Jodiii_Wills Can’t even access the link because o2 is down 😂

@ruskin147 @O2 Ironically my signal for voice seems better than ever.

@O2 no signal for several days and you are not even showing a problem! Many people in my village have no service! Reported 3 times and no reply!

@O2 Unfortunately nobody called me back so I decided not to get a new contract and instead go elsewhere. In this case, rudeness cost you a customer

@O2 why can I not speak with any customer service agent unless I want to report fraud or stolen phone

@O2 I'm on the governments vulnerable list and I've been trying to check if my device is unlocked so I can switch to another network. I filled out your form a week ago, have heard nothing. My O2app passes me round screens in circles & I can't get through on the phone. DISGRACEFUL.

@O2 have said I can have £10 back because I am a loyal customer Thanks that’s £40 for a phone that doesn’t work 🙌🏼 But if I don’t pay my bill I get a bad credit score

@O2 I have been a customer of yours for nearly 10 years now but I will be leaving you as soon as my current contract is up as you are one of those companies who don't reward loyalty just new customers.

@O2 £50 a month on a phone contract that is useless Signal doesn’t work without WiFi 12 months it’s been like this and just get told it will get better Family on @VodafoneUK don’t have this issue

@planetcallum @ThreeUKSupport @ThreeUK @O2 Interesting that @ThreeUKSupport continue to refer to Payforit, which ceased to exist in December 2019. These charges are clearly the result of a contractual relationship between @ThreeUK and ModoMobi, as evidenced by the fact that the scam only operates on the Three network.

@O2 wow never experienced such bad customer service. Spoke to 4 different people who were all unable to help reduce my bill, the 4th of which just hung up on me mid sentence. O2 are clearly not willing to help people who #badservice #CustomerService #phone #financialhardship

Day 11 & the @PSAuthorityUK still unable to answer. I suspect it’s because they either really don’t have a clue, or there would be retrospective legal action from previous cases. Can you help please @Ofcom @aimmtweets @commsadruk @ThreeUK @O2 @EE @bt_uk @VodafoneUK

@Ben_zilla @O2 I’m having the same problem in the WS1 area