O2

O2 Outage Report in Collingbourne Kingston, Wiltshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Collingbourne Kingston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Collingbourne Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Collingbourne Kingston, Wiltshire, England 10/08/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Collingbourne Kingston, England

Latest outage, problems and issue reports in Collingbourne Kingston and nearby locations:

  • antonybearpark Antony Bearpark 🐼 Bugpy (@antonybearpark) reported from Andover, England

    I have a 5G phone but the best signal I can get in my local area is H+. @O2 are there any plans to boost signal around rural areas or should I look to switch?

  • WessexNordic WalxWessexNordicWalking (@WessexNordic) reported from Collingbourne Kingston, England

    @O2 my contract has ended and it’s really hard to get any contact if I Just want to move to a new tariff. #myo2 is not loading and your help line keeps hanging up on me.!

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    @O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.

  • HungerfordMC Mark Cusack (@HungerfordMC) reported from Hungerford, England

    @O2 I hit like but I am on your 12 month upgrade which never happened before.

  • KatePDPstu Kate Robertson (@KatePDPstu) reported from Tidworth, England

    @O2 making it impossible for people to talk to anything but a robot is NOT customer service. A wifi dongle can not show you a text 4 digit pin. A ringing phobe unanswered is not helpful. Yes I want to leave . I bet is I said new contract you would take my call!

  • Ellen5S Ellen Stokes (@Ellen5S) reported from Amesbury, England

    @Sean64270897 @O2 Glad it’s not just me, it says they’re away of an issue on their website

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • brightonsnapper eddie mitchell (@brightonsnapper) reported

    @Eb_Merc_Boy69 @O2 Lovely guy on the phone / agreeing an 18% a price rise after 12 days is poor. Just take our money elsewhere #simple

  • olive_simmo Olive ❤️ (@olive_simmo) reported

    @O2 Nothing is working, my phone shows 3 bars of signal but my texts won’t send and when I try to call it just beeps and cuts out. I can receive incoming calls but data etc isn’t working

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @KieranLeeDoyle @BlaueBlumen @O2 my water company is severn trent water, never had to contact them

  • laineyclements Lorraine Clements (@laineyclements) reported

    @O2 I can’t get through to @O2! Waited 45 minutes on the phone already. I placed an order on Saturday for a new phone and contract, the £30 deposit was taken from my account but I’ve had no updates. Please advise? It’s not giving me much confidence in your customer service

  • Martinsalopian Martin Owen (@Martinsalopian) reported

    @legsidelizzy @O2 They are challenging HSBC for the worst service imaginable..although to be fair they normally cut you off at 2 hours.

  • TMyown Thoughts Myown (@TMyown) reported

    @O2 #betterconnected we have been trying to spk with customer serviced for 11 days. Live chat to busy, store unable to help as online, telephone number phone call ends after 40 mins. Please advise as to what we try next.

  • kimwally_15 Kim Wallace (@kimwally_15) reported

    So glad @O2 has decided to increase my bill by 13% exactly a month after I switched over to them. Not exactly a good way to keep a new customer. #o2priceincrease #o2

  • AndrewD1553 Andrew Douglas (@AndrewD1553) reported

    @O2 How can I make a complaint please?

  • breezymate 𝔈𝔵𝔱𝔯𝔞𝔬𝔯𝔡𝔦𝔫𝔞𝔦𝔯𝔢 (@breezymate) reported

    New customer in @o2 and already having issues...

  • ultimatedoris Linda Burge (@ultimatedoris) reported

    @O2 is there a reason your 3 main masts in Bath do not work as they should? I am unable to get any decent internet signal, I have tried EVERY problem solving tactic you have given me, but it still doesn’t work - what are you going to do to stop me going to another provider?