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O2 outages and service status in Andover, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Andover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • shamrocksam
    Sam (@shamrocksam) reported from Kingsclere, England

    @O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?

  • antonybearpark
    Antony Bearpark 🐼 Bugpy (@antonybearpark) reported from Andover, England

    I have a 5G phone but the best signal I can get in my local area is H+. @O2 are there any plans to boost signal around rural areas or should I look to switch?

  • Futuresailorr_
    Dom (@Futuresailorr_) reported from Winchester, England

    The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???

  • WessexNordic
    WalxWessexNordicWalking (@WessexNordic) reported from Collingbourne Kingston, England

    @O2 my contract has ended and it’s really hard to get any contact if I Just want to move to a new tariff. #myo2 is not loading and your help line keeps hanging up on me.!

  • drtommac
    Tom Scott (@drtommac) reported from Winchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • KatePDPstu
    Kate Robertson (@KatePDPstu) reported from Tidworth, England

    @O2 making it impossible for people to talk to anything but a robot is NOT customer service. A wifi dongle can not show you a text 4 digit pin. A ringing phobe unanswered is not helpful. Yes I want to leave . I bet is I said new contract you would take my call!

  • Up_And_Over1986
    ChrisStonehill (@Up_And_Over1986) reported from Winchester, England

    @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • staggy77
    Lord Stagg®️ (@staggy77) reported

    @O2 please explain to me who decides what is fair usage on an unlimited data package? And why if you are on an unlimited data package it’s not actually unlimited? Awful customer service and mobile provider.

  • Mimie_13
    Jemima Jane (@Mimie_13) reported

    @O2 I checked the map before adding and all the areas seem to be apparently strong in connection. But I thought you’re supposed to see a satellite symbol when the signal drops but nothing appears and I get E signal or just low connection.

  • neilpop
    Neil Playle (@neilpop) reported

    @O2 what is going on??? Still no update on my phones, no one answering at your “phone” store and even your so called “resolutions” team won’t give me an update! I guess you feel the money is in the bank so don’t have to bother with any level of customer service?

  • iz__zy
    iz (@iz__zy) reported

    @Ash27866151 @O2 I’m having the same issue and @o2 are doing nothing to solve it

  • rraanes
    Richard Raanes (@rraanes) reported

    @O2 Trying to pay my bill Online, on the app and it fails as your systems are poor. Went all the way to my local store in Glasgow to be told they cannot accept a payment. #o2

  • pjeary
    Paul Jeary (@pjeary) reported

    @O2 are you having issues in the FK1 area, cell service dropping from 5G to E & having connectivity issues, sometimes people phone me & they can’t hear me

  • jayrodgerson
    purple jay💛💙💛💙 (@jayrodgerson) reported

    @O2 why is it so hard to do anything on your app. It's embarrassing that your app is so bad

  • nataliebe90
    Natalie (@nataliebe90) reported

    @O2 hey o2 please can you help me with a problem

  • trispretty
    Tristan ☀️ (@trispretty) reported

    @O2 I get scam calls from people claiming to be you (I've never been with O2 Fyi) I try and keep them on the phone as long as possible and ensuring that they're wasting time with me and not a victim that might fall for the scam. #doingmybit

  • themoogler
    Mitul Chauhan (@themoogler) reported

    @O2 Thank you for getting back to me. After nearly a week of trying (and failing) to get anywhere she eventually managed to buy a new phone in an O2 store and have her cards unblocked. All very stressful and unnecessary so she will make an official complaint when she has time!