O2 Outage Report in Andover, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Sam
(@shamrocksam) reported
from
Kingsclere, England
@O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?
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Tom Scott
(@drtommac) reported
from
Winchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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Dom
(@Futuresailorr_) reported
from
Winchester, England
The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???
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Kate Robertson
(@KatePDPstu) reported
from
Tidworth, England
@O2 making it impossible for people to talk to anything but a robot is NOT customer service. A wifi dongle can not show you a text 4 digit pin. A ringing phobe unanswered is not helpful. Yes I want to leave . I bet is I said new contract you would take my call!
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Antony Bearpark 🐼 Bugpy
(@antonybearpark) reported
from
Andover, England
I have a 5G phone but the best signal I can get in my local area is H+. @O2 are there any plans to boost signal around rural areas or should I look to switch?
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WalxWessexNordicWalking
(@WessexNordic) reported
from
Collingbourne Kingston, England
@O2 my contract has ended and it’s really hard to get any contact if I Just want to move to a new tariff. #myo2 is not loading and your help line keeps hanging up on me.!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Burnell
(@Fevtruckdriver) reported
@O2 hi any chance you could help me,I cancelled a sim only during the cooling off period and you have set up the direct debit and just text me to say my first bill is ready and I haven’t even used the sim,,can you check it’s all cancelled I can’t get through on phone ,,thanks
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Abigail Burr
(@abbieburr92) reported
Ordered a new phone as I’m finally changing networks to @O2. Excitedly waiting for any news and I get a really confusing, almost believable spam email with my reference number on it. Now I’m just checking all my emails panicking. WHY ARE THERE SO MANY BAD PEOPLE.
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Anita
(@FanadGoodwin) reported
@O2 trying to cancel free Disney+ trial. SMS code to reset MyO2 login not working. O2 Livechat not recognising my phone number. Don't want to pay for subscription. Help please, thanks.
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Michael Overson
(@MichaelOverson) reported
@O2 well what a surprise, your infamous customer service strikes again. Genuinely incompetent organisation. 👏👏👏
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Stu B
(@stuartmblatch) reported
@O2 The line rental should be timed with activation on the phone it’s quite feasible it’s extremely poor to time it earlier than that ie. on order I would suggest that is not in the customers interest and poor customer service. Oh dear this must be a consistent customer issue
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Aaron Sloan
(@aaronisloan) reported
@O2 please can someone help me with my faulty phone, it doesn't hold charge and is under 1 month old it's a Samsung S20FE and battery lasts about 4 hours.... Can't find where to go on the website and on my o2 app as it is too complicated.
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Miss L Stephenson 📚👩🏫
(@Lauras95) reported
Having terrible issues with my phone at the minute. It's crashed on me 3 times today. Starting to think there's a system issue at play @O2 @SonyUK
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Shiroomy (Hiatus)
(@Shiroomy) reported
@O2 @jb95015 Nobody wants any help, we were just talking about phones ;)
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davebarfoot
(@davebarfoot) reported
Don't buy an apple watch with @O2 as support is shocking. 5 hours on the phone to at least 5 different people over the last 3 days. Every one of them say something different and still no data. Been with @O2 for at least 8 years but will move on to avoid awful support next time.
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Nick
(@nickdayre) reported
@VodafoneUK @O2 Well your not answering DMs, customer service is poor so right now I'm negotiating with O2. What will you do about it?