O2 Outage Report in Andover, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Andover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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WalxWessexNordicWalking
(@WessexNordic) reported
from
Collingbourne Kingston, England
@O2 my contract has ended and it’s really hard to get any contact if I Just want to move to a new tariff. #myo2 is not loading and your help line keeps hanging up on me.!
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Kate Robertson
(@KatePDPstu) reported
from
Tidworth, England
@O2 making it impossible for people to talk to anything but a robot is NOT customer service. A wifi dongle can not show you a text 4 digit pin. A ringing phobe unanswered is not helpful. Yes I want to leave . I bet is I said new contract you would take my call!
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Antony Bearpark 🐼 Bugpy
(@antonybearpark) reported
from
Andover, England
I have a 5G phone but the best signal I can get in my local area is H+. @O2 are there any plans to boost signal around rural areas or should I look to switch?
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Tom Scott
(@drtommac) reported
from
Winchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Dom
(@Futuresailorr_) reported
from
Winchester, England
The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???
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Sam
(@shamrocksam) reported
from
Kingsclere, England
@O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hornsbyel
(@hornsbyel) reported
@O2 the most appalling and terrible customer service experience yesterday with THREE experts not knowing what an “error” message meant so much so that when I suggested they replied “oh yes that must be it”!! Two and half hours no Apple Watch. Probably left countless attempts on
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Jay
(@join4te) reported
@O2 Day 52 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Claire Searles
(@clairesearles1) reported
So disappointed in @O2. I have been a loyal customer for over 15 years and I cannot believe you cannot do anything to help me upgrade early. #o2mobile #o2upgrade
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Mr. K
(@imRazorRamoan) reported
@O2 Is there a reason that you hire agents who hang up on customers? Which is gross misconduct
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🇬🇧Julia Stephenson WarOnWoke VoteReformParty🇬🇧
(@Vernia) reported
@O2 I have been trying to activate my sim all morning. I’ve called O2 but nobody is replying. I will DM but will have to return to @Plusnet if I can’t get any service. It’s a bit more but they do have customer service.
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Ryan
(@reggie612) reported
@O2 hey any problems in the Dd4 area ?
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Mr. K
(@imRazorRamoan) reported
@O2 cretins. This is a complaint that’s been going on since October last year!!! Why do I have to waste my whole lunch phoning you
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Kylie Dowers
(@dowers_kylie) reported
@lamas_rule @O2 The mast is still down then....
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Mr. K
(@imRazorRamoan) reported
@O2 I’m a paying customer you ****
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Rachel Krengel
(@RachelKrengel) reported
@O2 Ok so all three separate customer service staff who said they would arrange redelivery were lying? Because had I known you would cancel it a week ago I could have arranged an alternative.