O2 Outage in Winchester, Hampshire, England

@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

@O2 customer service are honestly just quick and helpful 👏🏼

@O2 Oh 😔 I love this phone but wishing I hadn't upgraded early now. Feel free to give me £150 credit for being a loyal customer and all round lovely person 😁

@O2 thanks for putting the most unhelpful staff on the phones today to answer queries. I wish I'd not taken out a second phone contract now as your customer service and care is appauling

@j0toro @O2 I did my food bank shop yesterday and in my local Tesco it’s literally overflowing. Many people feel the need to help if we can. I don’t see why big companies don’t think of this themselves. People want to help those who really need it.

@O2 my Samsung hasn't worked properly since the data outage. I can't send text messages read my emails open links on Twitter or search the web on Google. Just crashes.

@O2 network maybe back but it’s painfully slow and sometimes still not loading. Frustrating couple of days

What the hell is this @O2 my network has been messing up all day saying searching and no service. No texts sending no 4g no calls..... #annoyed #o2down

Personally I think beings @o2 is down, every phone bill should be free this month👍🏼 mostly because I can't afford mine but I think it's a good deal tbh😂

@jamesmooreactor @O2 Makes me glad my phone bill is late😂 my texts are dead slow😂

@O2 having no signal all day is a joke. It’s nearly been 12 hours and still not sorted. Fingers crossed it’s all sorted soon 🙏🏼🙏🏼

No contact from @o2 and my phone still isn’t working, terrible service

@O2 @chrisalfw I have DM you but you not replied. I need to cancel my contract. This is urgent please

@O2 @lewwyle Could you answer my tweet please or DM. I need to cancel as I'm paying nearly double than I should be. Thz

@O2 how am I supposed to cancel my sim only contract please. I can now get a deal from you for £10 month and I'm paying £16 a month and you have kicked me off my deal and family plan. Not happy. Thanks

Looking for a reliable phone company. @O2 dont give a **** about long standing customers.

@ninepine @O2 Chances of #02 doing work in this area are minimal. They’ve never bothered trying to sort out reception up here. Awful company only interested in sales on false promises. Can’t have been them!!!

@O2 I’m having issues with my payment on my monthly plan. It is saying unable to process but I’m am not sure why.

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a nightmare for the UK. You couldn’t provide a basic signal if someone’s like depended on it... which apparently it does.

@SophiaMyles @EE Just called @O2 worst lol

@O2 your online chat service is utterly useless. Someone says hello and then they don't reply again!