O2 outages and service status in Eastleigh, England

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eastleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Eastleigh, England

The most recent O2 outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Phone	4 hours ago
Southampton	Phone	2 months ago
Winchester	Phone	2 months ago
Portsmouth	Total Blackout	4 months ago
Southampton	Internet	4 months ago
Southampton	Total Blackout	4 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

• 
  Detainment Dave (@DavidPalman) reported 1 minute ago from Southampton, England

  @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

• 
  ali (@philpott260) reported 4 minutes ago from Southampton, England

  @O2 customer services please stop hanging up and please sort my refund. Poor...

• 
  Cllr John Ferrett (@John_Ferrett) reported 7 minutes ago from Portsmouth, England

  @O2 thanks - signal now back and all my messages company coming through 🙄

• 
  Tom Dearie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tomdearie) reported 10 minutes ago from Portsmouth, England

  @O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city

• 
  Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported 11 minutes ago from Southampton, England

  @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

• 
  Tom Scott (@drtommac) reported 13 minutes ago from Winchester, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Tom Nichol-Rawlings (@Tom_NRawlings) reported 20 minutes ago from Locks Heath, England

  Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

• 
  sarah gilbert (@diamonddivabird) reported 22 minutes ago from Southampton, England

  Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

• 
  James West (@ejwwest) reported 26 minutes ago from Eastleigh, England

  @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

• 
  Mike Cheeseman (@mikecheeseman72) reported 33 minutes ago from Locks Heath, England

  @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

• 
  Euan McGrath (@madonadventure) reported 36 minutes ago from Locks Heath, England

  @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

• 
  Nikki Brown (@nikkibrown63) reported 38 minutes ago from Romsey, England

  @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

• 
  Sonny ⚓️ (@sonnybyng) reported 40 minutes ago from Portsmouth, England

  Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

• 
  ChrisStonehill (@Up_And_Over1986) reported 41 minutes ago from Winchester, England

  @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

• 
  Namu Griff (@NamuGriff) reported 42 minutes ago from Portsmouth, England

  Seems @O2 is having issues in Portsmouth today.

• 
  Tom Nichol-Rawlings (@Tom_NRawlings) reported 43 minutes ago from Locks Heath, England

  @O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)

• 
  Peter 🇺🇦 (@rushworth_peter) reported 45 minutes ago from Wallington, England

  @O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works

• 
  Tony Lewry (@TonyLewry1) reported 51 minutes ago from Locks Heath, England

  @O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬

• 
  Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported 56 minutes ago from Fareham, England

  @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

• 
  Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 58 minutes ago from Southampton, England

  Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bloss (@llbloss) reported 6 minutes ago

  @O2 hi, I received a replacement SIM but all my credit has gone from my account. There was £30-40 credit on there before and it hasn't moved over and I can't see any of it on my account, only new credit that I've topped up. Please can you help. Thanks

• 
  Sade 💜💋 (@sadesekonix) reported 7 minutes ago

  @O2 your network connection is abysmal and your priority app is crap. FIX UP.

• 
  Chris Dod (@ChrisDod1) reported 15 minutes ago

  @O2 I paid £10 to top up PAYG mobile at shop/Post Office. Code entered an hour later didn't work. Contacted O2 "help" line. Told voucher had been redeemed but not credited to me and to get refund from shop/Post Office. They said take problem to O2. No refund. Another PO scandal?

• 
  Lord Stagg®️ (@staggy77) reported 16 minutes ago

  @O2 please explain to me who decides what is fair usage on an unlimited data package? And why if you are on an unlimited data package it’s not actually unlimited? Awful customer service and mobile provider.

• 
  Benjamin Webster (@benjaminlfc) reported 16 minutes ago

  @CherryBooBopper @O2 If submitted to the complaint review service email address you’ll be lucky if you hear anything what you will get is an automated email after 4 weeks telling you they’re still looking into the complaint, you’ll then get one after 8 weeks stating you can go to CISAS and only after going to them will you get a response from O2

• 
  Cherry Von Boom (@cherry_ugh) reported 22 minutes ago

  @Aek366 @O2 Me thinks it’s time you looked at alternatives! I shan’t be staying with them if and when they decide to help me.

• 
  Victoria 🦊 (@VickiMilly) reported 23 minutes ago

  @iz__zy @O2 I been on the phone with two different people for like an hour. None of their fixes work and even they're frustrated. I've now been referred to technical support.

• 
  Jon Thompson (@JohnnyFocal) reported 24 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  Neil Playle (@neilpop) reported 26 minutes ago

  @O2 what is going on??? Still no update on my phones, no one answering at your “phone” store and even your so called “resolutions” team won’t give me an update! I guess you feel the money is in the bank so don’t have to bother with any level of customer service?

• 
  Gem mills (@Gemmagems1503) reported 29 minutes ago

  @O2 having problems removing my amazon prime extra from the app. Please help. It's grey out so wont let me.