O2 outages and service status in Eastleigh, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Eastleigh, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Eastleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eastleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Eastleigh, England
The most recent O2 outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Phone | 16 days ago |
|
Southampton
|
Phone | 2 months ago |
|
Winchester
|
Phone | 3 months ago |
|
Portsmouth
|
Total Blackout | 4 months ago |
|
Southampton
|
Internet | 4 months ago |
|
Southampton
|
Total Blackout | 5 months ago |
Community Discussion
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O2 Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandGiven that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Jess 🐧 (@jess_kenward94) reported from Portsmouth, England@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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Detainment Dave (@DavidPalman) reported from Southampton, England@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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KatKat (@dreamkatchme) reported from Gosport, England@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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Sonny ⚓️ (@sonnybyng) reported from Portsmouth, EnglandDon’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Lee 🐈🤷♂️👀 (@ANeonRainbow) reported from Southampton, England@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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ali (@philpott260) reported from Southampton, England@O2 customer services please stop hanging up and please sort my refund. Poor...
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d kimber (@dazkimber) reported from Portsmouth, England@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Euan McGrath (@madonadventure) reported from Locks Heath, England@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Charlotte Oake (@CharlieOake) reported from Fareham, England@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Tom Dearie 🏴 (@tomdearie) reported from Portsmouth, England@O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, EnglandReally feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England@O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works
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Nikki Brown (@nikkibrown63) reported from Romsey, England@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Ajay Parekh (@ajayparekh68) reported from Portsmouth, England@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Conor O'Neill (@conor_oneill94) reported from Southampton, England@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon (@phoebebuffay21) reportedHave to say I'm disappointed that @OctopusEnergy have gone the same way as @O2 from giving a guaranteed free treat every week to now only a possibility if you're lucky. 7 weeks in with O2 and not a thing. First week with Octopus and you guessed it..nothing. Sad times, no coffee.
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GUNGRAVE_671 (@GUNGRAVE_671) reported@O2 You guys are the worst ******* cell phone provider in the UK!
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Skimo (@SkimoBeats) reported@nhf1981 @O2 I'm having the same issue trying buy a new smart watch. Utter shambles.
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Matt Giles (@RazorBlade6288) reported@O2 when is your priority app going to work and allow login without continual logout and asking for a code
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Andy Mac (@Andy__Mac) reported@O2 @DonBramfoot you must be aware of the sheer volume of calls purporting to be from yourselves? I hang up and block (or play about and waste their time for 20 mins). But surely you should have the resources to get these clowns loacated and banged to rights.
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Des Ecksmakina 🇫🇷 🇮🇪 🇪🇺 (@Broken_Politiks) reported@O2 the staff in your Blackpool store are the laziest and most unhelpful people I have ever come across. Ridiculously poor attitude
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Victoria 🦊 (@VickiMilly) reported@lynne_lil_devil @O2 I had 3 calls before being told they can't do anything and that I need to go into a shop. Went in and they had no idea this was even a problem and refered me back to the phone. Missed a call from them on Sunday and have yet to get a call back. It's been an issue for like a month.
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Helen Mitchell (@Hellie1980) reportedO2 serious issue…utter mess caused by @O2 has been escalated to complaints and copied to CEO yet all in getting is told to go back to customer care/retentions, which they say is incorrect, via multiple copy and paste AI emails which ignore everything in saying! Help!
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Rolling with the 757s (@Skinnymanpfc) reported@tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.
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Andy Mac (@Andy__Mac) reported@O2 @PeelhillLibrary Keith, I get at least one a day - it's not o2. Keep blocking, but these scammers literally buy / spoof thousands of numbers. Sometimes I hang up, sometimes I play them at their own game and keep them engaged for 20 mins before telling them to foxtrot oscar.