O2 Outage Report in Eastleigh, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton, Portsmouth, Gosport, Ropley and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Portsmouth |
Phone | |
| Gosport |
Internet | |
| Southampton |
Internet | |
| Gosport |
Total Blackout | |
| Southampton |
Internet |
Community Discussion
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O2 Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Hunter
(@Mistro4ndy) reported
Service from @O2 and #dpduk is disgusting. For someone to open my parcel from inner part, take out my new phone, take that and the cable, put it back in then deliver it looking like any other parcel and nothing is being done.
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John Hancock
(@johnhanc1982) reported
@O2 still no response or resolution.... Getting paperwork ready for my solicitor. Better not stop my mortgage application!
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Gabriella
(@Gabriel07796800) reported
@O2 Why can i not getting any help from customer service? You would think with my contract ending you would want to try and keep me as a customer.
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Malcolm Shine
(@shineyshappy) reported
@virginmedia B45 8NR has had no mobile signal for over 3 days. Virgin customers received no prior notice but neighbours on @O2 told on Friday: "To improve your local network and help keep everyone connected, we're carrying out essential work in B487DD.......06 Mar and finish on 12 Mar".
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Sophie
(@vindictivesoph) reported
@O2 my partner @VindictiveAdam is trying to find out when his contract is due for renewal but your website/app is so god damn hard to navigate its impossible! Can you please help us to save us a trip into our local branch?
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SAS ULTRASONIC
(@SiKavos) reported
@O2 messaged nearly a week ago. No help whatsoever !! I'm so glad I left when I did! They are quite possibly the worst network! Avoid!
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Julie Heath
(@JulieHe15982432) reported
@O2 @CEOemail I have got an extremely serious complaint that staff are not dealing with. I have hard evidence of their abusive behaviour. I want to speak to the boss.
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BigYin
(@badassscotsman) reported
@Ofcom I wonder if you can help me with a problem I'm having with @O2 and the phone I purchased on a monthly contract. Just explain a few things. In January I purchased the @oppo pro Reno 8. Then I ran into difficulties with the phone with constant repeated messages not data
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BigYin
(@badassscotsman) reported
@O2 how can I cancel my contact with you. Basically you lied about the phone I have and the problems it's having. That you totally know about but still sell the phone with it's problems. And no 50% off my bill next does jack to solve the problems
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Craig Weston
(@craigweston_) reported
@O2 hi, can I please get a reply to my Odeon voucher not working?