O2

O2 Outage Report in Eastleigh, Hampshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Eastleigh, Hampshire, England 04/19/2024 18:20

April 19: Problems at O2

O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eastleigh, Hampshire, England

The most recent O2 outage reports came from the following cities: Portsmouth and Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Total Blackout
United KingdomSouthampton Phone
United KingdomPortsmouth Total Blackout
United KingdomSouthampton Phone
United KingdomSouthampton Phone
United KingdomSouthampton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • mikecheeseman72 Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

  • jess_kenward94 Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • philpott260 ali (@philpott260) reported from Southampton, England

    @O2 customer services please stop hanging up and please sort my refund. Poor...

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • Futuresailorr_ Dom (@Futuresailorr_) reported from Winchester, England

    The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from New Alresford, England

    Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.

  • drtommac Tom Scott (@drtommac) reported from Winchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • Up_And_Over1986 ChrisStonehill (@Up_And_Over1986) reported from Winchester, England

    @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • johnpudneyhq John Pudney (@johnpudneyhq) reported

    @O2 If you really want to help, reply to my DM with a bill for the phone, I’ll pay for it, and you can cancel my contract with O2. How on Earth do you expect someone to give every postcode they are unable to use your network in????? I’ve given you three. That’s quite a wide area.

  • Larryjimjam Gemma M (@Larryjimjam) reported

    @O2 when is the mast going to be fixed in PE26 area? It’s been months and months! I’ve logged the problem on your website and it mentions speaking to the landlord of the masts location!?

  • MollyKendrick01 mol (@MollyKendrick01) reported

    @O2 Hi! I took out a contract with you yesterday and there is 6 pending transactions of £20 each. Can you please help

  • KellyRe23158613 Kelly Regan (@KellyRe23158613) reported

    @O2 @O2 it’s saying I have won tickets to see downtown abbey: A new Era my RSVP link doesn’t seem to work? Have I been scammed?? It’s from See it First. It says I have 48hrs to accept via the link, any help much appreciated

  • P_A_Thompson Paul Thompson (@P_A_Thompson) reported

    @VMO2News @O2 @concerts_carers Maybe o2 should give more of a **** repairing their ****** masts so people can get a decent signal than pissing about with free concerts eh......

  • gareth_ritchie Gareth Ritchie (@gareth_ritchie) reported

    @O2 aaaannd we’re still waiting on this call from a manager to resolve this issue. All your customer service employees are doing is saying absolutely anything to get her off the phone so they’re not her problem anymore and resolving nothing. APPALLING.

  • HJO1403 HJO1403 (@HJO1403) reported

    @O2 your website is atrocious for finding a contact number, can you please DM to help with my account

  • sl_lewis Superstar Sam (@sl_lewis) reported

    @O2 can anyone help??

  • keith_cpm Keith CPM (@keith_cpm) reported

    @O2 @o2 You were supposed to send me the following texts: 1. Fair usage notification text. 2. Close to 25GB limit text 3. 'You have reached 25GB limit' text. I've received none of these. But you had no problem sending me a text telling me I owe £50 for starters with more to come.

  • Teresa_ingram1 Teresa 💜 (@Teresa_ingram1) reported

    @O2 why the scam and misleading customers. I have upgraded, cannot access my account or claim #samsung chromebook. Customer services couldn't help. Need to complain and close account!