O2

O2 Outage Report in Eastleigh, Hampshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Eastleigh come from postal codes SO50.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Eastleigh, Hampshire, England 06/02/2025 06:45

June 02: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eastleigh, Hampshire, England

The most recent O2 outage reports came from the following cities: Southampton, Eastleigh and Portsmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton E-mail
United KingdomSouthampton Phone
United KingdomEastleigh Phone
United KingdomPortsmouth Phone
United KingdomSouthampton Phone
United KingdomSouthampton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • petekitching Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from New Alresford, England

    Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • Up_And_Over1986 ChrisStonehill (@Up_And_Over1986) reported from Winchester, England

    @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_pbs Mark Johnson (@mark_pbs) reported

    @O2 It's actually come up on your website with a mast down so hopefully fixed today

  • tribalrich89 Richard pearson (@tribalrich89) reported

    @realgavingrant @O2 I had the same issues for about 30mins finally worked. Hope I completed in time for release day delivery

  • nwinny72 Neil W (@nwinny72) reported

    @O2 A formal complaint has been lodged.

  • kw1330 keith watson 🇪🇺💙 (@kw1330) reported

    @O2 gues ur all crazy busy … hav Soto *** with battery life on iPhone 13 pro IOS 15.6.1, gets down to 75% then dies. Restarts itself and it’s on 0 ?

  • WorkoutWoollam Darren Woollam (@WorkoutWoollam) reported

    @O2 hi. There is a mast issue at st5 2le for over 2 weeks now. No info or updates on your issues page. What’s going on?

  • MandiBarron Mandi Barron (@MandiBarron) reported

    @O2 I used the Duolingo three month code but cannot find out how to cancel. Duolingo are unresponsive

  • RomeoFiveSix Romeo Five Six (@RomeoFiveSix) reported

    @o2 why does your wevsite and my order confirmation email not include a delivery date for a new iPhone? If my new phone doesn’t areive next friday then i’ll be cancelling it as knowing how crap you lot are i’ve hedged my bets and pre ordered from Vodafone also.

  • Martinedwardle2 Martinedwardlejeune (@Martinedwardle2) reported

    Hey @O2 if you offer a phone call appt at 13:00 to discuss poor customer service and then don’t bother to call on time/at all, what message does that send out?

  • RomeoFiveSix Romeo Five Six (@RomeoFiveSix) reported

    @o2 why does your website and my order confirmation email not include a delivery date for a new iPhone? If my new phone doesn’t areive next friday then i’ll be cancelling it as knowing how crap you lot are i’ve hedged my bets and pre ordered from Vodafone also.

  • tashajulianne tasha (@tashajulianne) reported

    @O2 the link for odeon cinema ticket is broken?