O2 Outage Report in Eastleigh, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton, Portsmouth and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Portsmouth |
Internet | |
| Fareham |
Phone | |
| Fareham |
Phone | |
| Portsmouth |
Phone | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SDC1
(@SDCForeverMe) reported
@Ofcom @O2 Yes,my issue is that O2 aren’t fixing their fault,I just keep getting text messages to say they are working on it.But they are not.I use for personal and for work,so a big impact.O2,have you sent engineers to fix yet? Plan to fix, what part etc.. nothing from them specific
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Katie
(@Katie65713110) reported
@ItsOllieYo @O2 I almost gave up when I got no help from support team luckily someone here referred me to @Robertsjames111 on twitter Dm him and he got it fixed for me all thanks to him contact him now
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colin
(@Bear230202) reported
@LucyEvangeli @O2 Yeah I’ve been waiting since the 3rd of October just called again today for the 5th time to be told they have a back log what a terrible excuse eh
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Adam Whiteley
(@arw84) reported
from
Wakefield, England
@imran18791 @Nathan4376 @O2 Should order through third party. Cheaper, more reliable on the same network and only 24m contracts.
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maira🖤
(@hkm279) reported
@O2 has the worst customer service ever
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SH
(@Hinizzl3) reported
@O2 can you help me change to an e sim?
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ImyKhan
(@imran18791) reported
@arw84 @Nathan4376 @O2 Exactly what I should have done. But if I cancel now, I'll be waiting even longer
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The Doctor Squee Show
(@DoctorSquee) reported
@JaimeGoddard @O2 So his thing is he does less shows because then its only "the real fans" but in truth it means many don't get to see him. It's up to him of course, just seems a shame to not give all fans opertunity to see your stuff they support you in.
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WrightFrights!
(@WrightLights1) reported
@pidricpotter Do you just rock up to them and ask for a deal then? My @O2 deal is terrible compared to what EE offer. I pay more than anyone I know and don’t even get unlimited data. Plus reception is terrible when I tour.
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Britney Jones
(@Britney12Jones) reported
@O2 has the worst network coverage in the southeast! They just rely on you using Wi-Fi. What’s the point of paying for a contract where you don’t even get 4G! #o2 #networkcoverage