O2 Outage Report in Portsmouth, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent O2 outage reports came from the following cities: Waterlooville, Southampton, Gosport, Havant, Portsmouth and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Phone | |
| Waterlooville |
Phone | |
| Southampton |
Phone | |
| Waterlooville |
Internet | |
| Gosport |
Phone | |
| Havant |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@egg_ay @O2 Mr krabbs would never
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel hall
(@gripa65) reported
@O2 my partner has placed an order for a pay monthly iPad, there's nothing showing on her account about delivery and she can't get through to your customer service number, can you help?
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ash
(@ashmahmoodroch) reported
@O2 No I want to pay the whole amount off and you don’t allow that online. And again another hour of my life wasted again today really poor
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bakedcamembert
(@bakedcamembert) reported
So @O2 9 hours wasted trying to get to sort a solution: You’ve said because our phone is broken we should go to the shops to buy a new PAYG so you can text the new handset with a code to upgrade to a contract. Never heard such tosh. You do know your shops are closed, right?!
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Cara
(@iamcaraxx) reported
Hi @o2 I can’t get through to your team if your myo2 chat down due to covid? Please can I get some help
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Alan_okelly
(@Aok25) reported
@L_Springthorpe @O2 I spent a good two weeks trying to get my payment sorted for my device, website is crap, no one answers the phone, and dont get me started on the 'chatbot'
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richard
(@shaggy0162) reported
@O2 what’s happened to the signal ? Service is starting to rubbish again
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Belfast man
(@thebakeryunit) reported
@O2 Tried that when I managed to find wifi... the issue is network
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bakedcamembert
(@bakedcamembert) reported
@O2 And it seems your automated system refuses to recognise the correct passcode, because it’s pointless texting customers who’s phones are broken.
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Darren Totten
(@itsmyselfhi) reported
1/2 Just off the phone to @O2 in regards pathetic coverage in recent months in #Magherafelt. I was told they aware of 2 masts not working locally but couldn't tell me for how long or when they'd be fixed. They also told me I had to pay to get out my contract which isn't a
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Ninu Kaur Patel
(@Ninu_Kaur) reported
@O2 Yes its been requested but seems crazy that it cant be sent to me electronically so I can use it straight away instead I have to wait upto 72 hours to be able to use my phone. Needs a better fix really. So if your phone breaks down & u have esim again u cant use another phone