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O2

O2 outages and service status in Portsmouth, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Ryde, and Gosport.

CityProblem TypeReport Time
Cowes Total Blackout 1 month ago
Newport Phone 1 month ago
Portsmouth Total Blackout 1 month ago
Ryde Phone 1 month ago
Portsmouth Phone 2 months ago
Gosport Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • nevylou
    Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

  • Waspsoton
    the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • SarahJBurridge
    LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • tomdearie
    Tom Dearie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tomdearie) reported from Portsmouth, England

    @O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city

  • dreamkatchme
    KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • jess_kenward94
    Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • kidsonthebchain
    New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • barnabuswatson
    James Watson (@barnabuswatson) reported from Waterlooville, England

    @O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.

  • northamsoul7
    Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • sarahward881
    Sarah 🐙🦀🐟 (@sarahward881) reported from Havant, England

    @O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!

  • Laura_Skin889
    Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England

    @O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

  • madonadventure
    Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • mikecheeseman72
    Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

  • ejwwest
    James West (@ejwwest) reported from Eastleigh, England

    @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

  • NamuGriff
    Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    @O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)

  • dazkimber
    d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • rachelbymustang
    Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @O2 It's my wife's..got blocked because of fraud ..the sim...been over a week now ..told her 24 block ! Even got a letter to confirm block has been lifted !! Foned 202 7 times ..visited o2 store ..no joy ..absolute terrible customer service ..can you unblock now plz

  • s7saunders
    Scott Saunders (@s7saunders) reported

    @O2 hey lovely people , are there anyways go get out of my contact due to signal ? It’s truly terrible in most places right now however my work& the journey between is unusable . Transmitter now working still and it’s been 4 months now

  • Matthew_Delong
    Ⓜⓐⓣⓣⓗⓔⓦ 🇬🇧 (@Matthew_Delong) reported

    @O2 Tried that and never get the second email. Tried a second time 7-8 hours later no second email. I did not press if someone asked...., only I requested

  • MarQusRomelle
    MarQus Romelle (@MarQusRomelle) reported

    Good morning @O2. I’ve been trying to pay my bill through the app but in its current state, it’s an abysmal broken mess; the payment portal doesn’t load properly, Apple Pay is broken make it impossible to do anything in its current state. Has something happened?

  • Mr__J_J
    Mr J (@Mr__J_J) reported

    @O2 @paultownsend81 Never is a fault, just poor signal. Now you launch satellite and expect us to pay for that to get better signal.

  • NotSoP3ng
    ShinP3ngy (@NotSoP3ng) reported

    @O2 is **** for customer service since the Virgin Media merger constantly logged out an log back in won’t let me pay on the app can never get through when I’m at work sort this **** out man I’ve been with you forever same number everything

  • r420rl33t
    Gavin C (@r420rl33t) reported

    @O2 so I'm home less struggling for money rang customer services asking to drop the plan and the phone completely because I CAN NOT AFFORD IT NO LONGER IT as it is financially crippling me and all i get is offered a new plan or payment plan hello im homeless and can not afford it

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @silly_balls Linked to the same issue I've been telling you about for months. TOO MANY REDIRECTS IN MYO2 AUTHENTICATION.

  • thegrumpyjock
    George Howie (@thegrumpyjock) reported from Pontefract, England

    @O2 You have already told me you can't help as you can't trace a payment via chat so then I yet again needed to deal with your shocking customer service team on phone wasting my own time yet again this is all despite my account being settled because I paid the bill