O2 outages and service status in Portsmouth, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent O2 outage reports came from the following cities: Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes
|
Phone | 1 month ago |
|
Cowes
|
Total Blackout | 2 months ago |
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Newport
|
Phone | 2 months ago |
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Portsmouth
|
Total Blackout | 3 months ago |
|
Ryde
|
Phone | 3 months ago |
|
Portsmouth
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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d kimber (@dazkimber) reported from Portsmouth, England@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Daniel Blakey (@Danny1972boy) reported from Waterlooville, England@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Ajay Parekh (@ajayparekh68) reported from Portsmouth, England@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Namu Griff (@NamuGriff) reported from Portsmouth, EnglandSeems @O2 is having issues in Portsmouth today.
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the devil (@Waspsoton) reported from Portsmouth, EnglandWtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Sarah 🐙🦀🐟 (@sarahward881) reported from Havant, England@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Euan McGrath (@madonadventure) reported from Locks Heath, England@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England@O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .
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Jess 🐧 (@jess_kenward94) reported from Portsmouth, England@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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James West (@ejwwest) reported from Eastleigh, England@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Rachel Marian Digby (@rachelbymustang) reported from Sandown, England@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England@O2 thanks - signal now back and all my messages company coming through 🙄
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Charlotte Oake (@CharlieOake) reported from Fareham, England@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, EnglandReally fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Tom Dearie 🏴 (@tomdearie) reported from Portsmouth, England@O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city
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BTK (@1980BTK) reported from Havant, England@O2 what’s occurring with the service down in gods country ? Po4 absolute no service at all 😩
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun (@LfcShaunjudge) reported@O2 I will call and open a complaint... Wait the standard 8 weeks then got Ofcom...
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Mimi Farid (@MimiFarid) reported@O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!
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Robert Shaw (@alwaysshaw1) reported@Happyengland79 @O2 Funny you should say this but I’ve got the same issues and the same response from them. They’re happy to take my money each month though
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Julie Wong E (@Landygirl87) reported@O2 I can’t get through 2 customer service off my PAYG phone. 4445 keeps sending me to top up phone but it failed to top up 2 £10, but £20 has been taken from my bank account. HELP! Can’t receive text either.
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Dave Payne (@davehpayne) reportedI’m sick to death of going round in circles with you @O2 - struggled online, instagram was just a bot, phone didn’t solve anything. How do you get away with such a poor service? I wish you put as much effort into providing a reliable mobile service as you do in promoting gigs!
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Izzy_Rascal2020 (@Izzy_Rascal2020) reported@O2 another company with the most frustrating Customer Service system, involving heavy reliance on automated systems that send you round in circles, that don’t contribute to efficiency in solving customers problems, but that only serve to wasting customers time.
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peek (@Peek0320) reported@O2 your switch up scheme is a massive scam, got me to sign up to a new contract, received my phone and listed issues literally not present on the device and told me to now keep paying for the device as well as my new one. Lmao 🖕
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John Kirby (@csljohnkirby) reportedWhy does @O2 make it so hard to be a good customer? Yesterday, due to terrible service, and for them going to my bank for a DD I did not owe, I received compensation of £50. Today, they threatened to cut my services and report me to Debt Collection Agencies. They sent me SMS and an email, yet apparently, the £30 compensation they offered today, I can not have because I had the maximum compensation yesterday for another matter.
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Jake Moore (@JakeMooreUK) reported@O2 Other networks do not have this problem.
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Smush2 (@SirSmush) reported@O2 so for £3 extra a month we as loyal customers can get O2 Satellite as a bolt on to stay connected in more places than ever before. So is that why I’ve heard people with connection issues? Trying to get people to buy this? Not here this is free.