O2

O2 Outage Report in Portsmouth, England

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The latest reports from users having issues in Portsmouth come from postal codes PO1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Portsmouth, England 11/21/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portsmouth, England

The most recent O2 outage reports came from the following cities: Portsmouth, Fareham, Sandown and Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomFareham Phone
United KingdomFareham Phone
United KingdomSandown E-mail
United KingdomPortsmouth Phone
United KingdomPortsmouth Phone

Community Discussion

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O2 Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • nini2903 Neenie (@nini2903) reported from Havant, England

    @O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • sarahward881 Sarah 🐙🦀🐟 (@sarahward881) reported from Havant, England

    @O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • barnabuswatson James Watson (@barnabuswatson) reported from Waterlooville, England

    @egg_ay @O2 Mr krabbs would never

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • 1980BTK BTK (@1980BTK) reported from Havant, England

    @O2 what’s occurring with the service down in gods country ? Po4 absolute no service at all 😩

  • barnabuswatson James Watson (@barnabuswatson) reported from Waterlooville, England

    @O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • mikecheeseman72 Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ElliotBoyceDJ Elliot Boyce (@ElliotBoyceDJ) reported

    @O2 My mum and brothers phones aren’t working due to an o2 issue at your end with their system, this is not relating to network it’s a problem with the set up of their devices. I spoke to the call handler he said he’d book time off to check this due to the complex nature

  • ElliotBoyceDJ Elliot Boyce (@ElliotBoyceDJ) reported

    @O2 But didn’t call back. I then tried to call your office with no reply. @MarkEvansO2 they’ve had no network for 2 days and it’s down to a technical fault with the set up of a renewed contract and new phone!

  • ireland_stella IrishStella💁🏻‍♀️🤷🏻‍♀️🙅🏻‍♀️🙆🏻‍♀️🤦🏻‍♀️ (@ireland_stella) reported

    @O2 How do I let you know I have changed network without having to call? Thanks

  • carrietrethowan Carrie trethowan (@carrietrethowan) reported

    @O2 are an absolute joke, 30 minutes into the phone call, first person passed me onto the next person with no handover of the reason for my call, 2nd person also can’t help so now on hold for the 3rd person?! Shocking service over this past week..maybe time for a change?!

  • dannylambord97 Danny Lambord 🔥 (@dannylambord97) reported

    @O2 I received an iPhone 12 on pay monthly yesterday. I have still been unable to connect to the network. Any idea why this might be?

  • ajx1223p AJ (@ajx1223p) reported

    @O2 We’ve had the issue on multiple phones, I hope your 5G is better

  • wardgracexx grace (@wardgracexx) reported

    @O2 I can’t use my mobile data, Is your network down?

  • deborah_bowie Deborah (@deborah_bowie) reported

    @O2 Despite calling customer services to resolve it the lovely advisors cannot do anything until an email inbox has been checked by a department they cannot contact unless they also email that inbox. They can check emails that have been sent to me though 🤯

  • TheBigLittleSis Big Little Sister (@TheBigLittleSis) reported

    Hi @educationgovuk is there anyway you can help? i arranged a new ph for my y9 child so she's best able to do home schooling @O2 promised to sort it all out nearly 3 wks ago but haven't and no sense of urgency to fix. I'm seriously stressed out #homeschooling2021 help please

  • TruthSe32543159 TruthSeeker (@TruthSe32543159) reported

    @O2 No thanks NO customer loyalty be cheaper to leave and get a better deal elswhere ..