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O2 outages and service status in Portsmouth, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent O2 outage reports came from the following cities: Cowes.

CityProblem TypeReport Time
Cowes Phone 1 month ago
Cowes Total Blackout 2 months ago
Newport Phone 2 months ago
Portsmouth Total Blackout 3 months ago
Ryde Phone 3 months ago
Portsmouth Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • Laura_Skin889
    Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England

    @O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • 1980BTK
    BTK (@1980BTK) reported from Havant, England

    @O2 what’s occurring with the service down in gods country ? Po4 absolute no service at all 😩

  • madonadventure
    Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • Danny1972boy
    Daniel Blakey (@Danny1972boy) reported from Waterlooville, England

    @O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

  • petekitching
    Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • rachelbymustang
    Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • Waspsoton
    the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • ajayparekh68
    Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • sarahward881
    Sarah 🐙🦀🐟 (@sarahward881) reported from Havant, England

    @O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    @O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)

  • LeonJJDay
    Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • B3Cx_
    Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • dazkimber
    d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • northamsoul7
    Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • rushworth_peter
    Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England

    @O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works

  • TonyLewry1
    Tony Lewry (@TonyLewry1) reported from Locks Heath, England

    @O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬

  • MissTimeBunny
    Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • nevylou
    Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • waynetuckwell
    Wayne Tuckwell 💚🖤 (@waynetuckwell) reported

    @Lord_Viridis @O2 Ah yes the typical turn it on and off again! I stopped the script reading by announcing at the start of the call that I’m a 27year IT Veteran and over tried everything! No answer to that! I can’t believe just how poor a service they are providing

  • SASBroons
    Stevie Brown (@SASBroons) reported

    @sky @O2 what are you planning to do to compensate customers who have suffered a drop in service due to "upgrades" no service to many in EH26 Penicuik. The timescale getting longer 😤

  • dataeatworld
    DataEatsWorld (@dataeatworld) reported

    @maxkarpis @O2 The worst part is, I think Revolut is an MVNO and uses O2's infrastructure.

  • rafthemaster
    Richard Frame (@rafthemaster) reported

    @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

  • MoaningMinnie25
    Moaning Minnie (@MoaningMinnie25) reported

    @O2 It's fine, I was using the incorrect email address for Disney+, so I've sorted it. But I am never signing up for that joke company Virgin Media as long as I live.

  • eleonorasworld
    ele (@eleonorasworld) reported

    @O2 Oh, and to be precise: the password reset doesn't work so I have to create a new account every time using the same email address I was already registered with!

  • TomChap
    Tom Chapman 🐀 (@TomChap) reported

    @O2 I left O2 in November last year. Is it ok for me to cancel the DirectDebit?

  • MAUNConsulting
    Stuart Maun (@MAUNConsulting) reported

    @O2 Still not received an email with details of my win (on the Blue Monday spinning wheel on Monday this week) - for a Greggs Sweet Treat. Searched in O2 Prioirtiy App, and cannot find the reference code anymore :o( - Definitely won - but now confused :o(

  • NWIWC01
    W (@NWIWC01) reported

    @O2 @markcallow10 We should all be given refunds or 50% discounts Its been beyond awful for 2 months again.

  • bosstrade
    bosstrade (@bosstrade) reported

    @O2 Blue Mondays not working? Will it be fixed today so we can play and try to win???