O2

O2 Outage in Portsmouth, England

No problems detected at O2

If you are having issues, please submit a report below.

The latest reports from users having issues in Portsmouth come from postal codes PO6, PO4 and PO3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

O2 problems in the last 24 hours in Portsmouth, England

The following chart shows the number of reports that we have received about O2 over the past 24 hours from users in Portsmouth and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

O2 Outage Chart in Portsmouth, England 09/19/2021 15:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 61.17% Phone
  • Internet 21.46% Internet
  • Total Blackout 8.81% Total Blackout
  • E-mail 3.75% E-mail
  • Wi-fi 3.75% Wi-fi
  • TV 1.06% TV

O2 Outage Map Near Portsmouth, England

The most recent outage reports and issues originated from Southampton, Portsmouth, Cowes, Sandown, Stubbington, Ryde, Newport, Gosport, South Hayling, Havant, Eastleigh, Horndean, Waterlooville and Fareham.

United KingdomSouthampton Total Blackout
United KingdomPortsmouth Phone
United KingdomPortsmouth Phone
United KingdomPortsmouth Phone
United KingdomCowes Phone
United KingdomSandown Total Blackout

O2 in Portsmouth, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:
  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • sarahward881 Sarah 🐙🦀🐟 (@sarahward881) reported from Havant, England

    @O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • nini2903 Neenie (@nini2903) reported from Havant, England

    @O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • petekitching Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • TraceyandHarry Tracey and Harry 🐾💖💖🐾 (@TraceyandHarry) reported

    @O2 Help! I’ve got a sim only contract with you and tried to change tariff for more mins but selected the wrong one. I clicked on ‘cancel tariff change’ and got a message to say the cancellation had been requested. How long do I need to wait before I can make the change? Thanks!

  • JulesyJulie julie stokes (@JulesyJulie) reported

    @O2 why is no one taking calls? Been phoning all day!! Poor poor service!

  • BellAndrew96 🆎 (@BellAndrew96) reported

    Makes me physically sick how awful @O2 actually are. Never ever ever again

  • xPhoenix_Rise_ CJ🦋 (@xPhoenix_Rise_) reported

    Hi @O2 I've been having problems with my 4G for the last couple of weeks. Not really happy with this considering the amount I pay each month and how long I've been a customer. When can I expect this issue to be sorted?

  • _ChloeMarsden Chloe🦋 (@_ChloeMarsden) reported

    Anyone else on @O2 & having problems with 4G & 5G can’t do anything..

  • JackPunchinello Jack Punchinello (@JackPunchinello) reported

    @O2 trying to recall why I'm still with a company that has no human contacts available for customer service!

  • NeilCarson16 Neil Carson (@NeilCarson16) reported

    @O2 @TelefonicaUK an o2 customer called wish to speak to a manager regarding the poor service he getting and to resolve any issue he had with o2 but no one assisted.O2 manager Kate refuse to speak to customer agent informed customer to speak to manager will have to be on Sunday

  • miss_scw Miss C-W (@miss_scw) reported

    @O2 Yeh done all those, many times. Been a customer for nearly 10 years but it’s just a waste of money.

  • NeilCarson16 Neil Carson (@NeilCarson16) reported

    @Brendan_O2 @O2 an o2 customer call o2 wish to speak to a manager regarding the poor service he getting and to resolve any issue he had with o2 but no one assisted. O2 manager Kate refuse to speak to customer agent informed customer to speak to manager will have to be on Sunday

  • Hardeep03036315 Hardeep (@Hardeep03036315) reported

    @O2 Been put through to retentions... waiting another 10mins, my bill is already due and don't want to put phone down!