O2 Outage Report in Portsmouth, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Portsmouth come from postal codes PO1, PO6 and PO5.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent O2 outage reports came from the following cities: Southampton, Gosport, Portsmouth, Ryde and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Gosport |
Internet | |
| Portsmouth |
Phone | |
| Ryde |
Phone | |
| Portsmouth |
Phone | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Heather
(@Heathersorley) reported
@O2 Oh.. a little bit disappointing seeing as I have 4 accounts with you, and have been a loyal customer for so many years.
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runtoexplore👣™️
(@cherylsp_) reported
@ktp_kate @O2 Actually never noticed ! Ta 👍
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Matt
(@matthewncarter) reported
@O2 my number was supposed to port from EE to you yesterday. You have finally started to do something as I have lost my number from EE but I’m still stuck with the temporary number with you. What’s going on? Do I need to cancel my contract and go to a different provider?
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Asim Muhammad
(@asimmuhammad) reported
@O2 what a shambles? Is the fact our mobile numbers on legacy or new systems an end customers fault? I’ve spent 3 calls over 3 hours each and I can’t seem to activate the loyalty program because of this issue. HELP!
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H
(@H_WolvesYYA) reported
@NicholasDan1el @O2 Pointless letting you order if there’s no stock like they keep saying.. never had the issue last year
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Mark Fletcher
(@mrjfletcher) reported
@O2 I service for 7 hours now in BN2 area!!!
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Jacob Johnson
(@JohnoPnefc) reported
@O2 I’ve tried all these to help with the signal and I’m still getting poor signal. But also there is no 5G anywhere, I struggle with 4G most places. It is just miles behind EE. My friend is on EE and he gets 5G in most places in Preston. Thought O2 was supposed to be a big network.
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June Holstead
(@holstead_june) reported
@O2 Done that. Spoke to your CS. Spoke to tech guy. Went into store. Still got problems. Told no network/sigal issues in LS26.
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S86
(@s86world) reported
@DPDgroup_news as a delivery company you are one of the worst. You fail and don’t rectify your mistakes. Your paid to delivery people’s parcels, how’s about you start doing it!! Hope @likewiseservices @O2 and others stop using you.
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Chris T
(@CT_juggles) reported
@O2 why is your 3G sooooo bad??