O2

O2 Outage Report in Portsmouth, England

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The latest reports from users having issues in Portsmouth come from postal codes PO5 and PO1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Portsmouth, England 04/17/2024 17:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portsmouth, England

The most recent O2 outage reports came from the following cities: Portsmouth, Bembridge, Southampton, Havant, Ryde, Newport, Cowes, Cosham, Waterlooville and East Cowes.

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City Problem Type Report Time
United KingdomPortsmouth Total Blackout
United KingdomBembridge Total Blackout
United KingdomSouthampton Phone
United KingdomHavant Total Blackout
United KingdomPortsmouth Total Blackout
United KingdomRyde Phone

Community Discussion

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O2 Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • petekitching Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • nini2903 Neenie (@nini2903) reported from Havant, England

    @O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • TonyLewry1 Tony Lewry (@TonyLewry1) reported from Locks Heath, England

    @O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • madonadventure Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • ejwwest James West (@ejwwest) reported from Eastleigh, England

    @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

  • sarahward881 Sarah 🐙🦀🐟 (@sarahward881) reported from Havant, England

    @O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • Danny1972boy Daniel Blakey (@Danny1972boy) reported from Waterlooville, England

    @O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CorbettAndy andrew corbett (@CorbettAndy) reported

    @O2 are you ever going to get around to restoring any mobile phone coverage in Argyll? I’m trying to work from home and need my mobile, but I’ve had no signal for three days now, nor has the rest of the village.

  • blac_kaviar (@blac_kaviar) reported

    @O2 hellooooooo why did your customer service agent hang up on me? Why have I been on the line for over 30minutes?

  • Gherkins79 Mr McGoo (@Gherkins79) reported

    @O2 past two days there have been regular connectivity issues during the day in and around Bolton, has there been an outage as it’s getting annoying now with nothing working unless on WiFi ?

  • lak0151 L (@lak0151) reported

    @O2 why am I payin the silly doe am payin for a 5G sim if its ****** ****? 1 bar of signal an 3G but am sat next to me mate whos on EE whos got full bar everythin? I am about to absolutely headlock me bird because of yous I hope ur all happy.

  • James79352198 James (@James79352198) reported

    @O2 Yes I did have signal, after I left cafe nero, the app mysteriously loaded in properly and didn’t prompt me to sign in as it had done before 🤨

  • dresdeb Beccy Dresden (@dresdeb) reported

    @O2 Rubbish reception since 2017, according to my DMs with you! The current issue seems to have started over the weekend: I received the text about my bill from you on Friday. Have tested with partner + parent this evening & I'm not getting their texts, yet spam is getting through!

  • DrTABailey Tracey Bailey 💙 (@DrTABailey) reported

    @dresdeb @O2 Yes. I live in SW MK and reported a problem in September. Got monthly texts saying they were working on it until Friday when I received a text saying it should be resolved. Seems ok at the mo. Maybe they knocked out part of your service to fix mine!

  • SushilV8 sushil vashisht (@SushilV8) reported

    @O2 @philhellena I have had no signal since Friday and O2 live chat say their engineers are likely working on it - they are either working on it or not ! No indication when the issue will be resolved and this is central London WC1

  • ajb_neuk AJ (@ajb_neuk) reported

    @ThreeUKSupport No problem, looks like a switch to @O2 or @VodafoneUK it is then. 👍

  • dixienormous_uk Corey (@dixienormous_uk) reported

    @O2 Thank you just restarted my phone and it’s done something and got some signal. Hopefully this doesn’t become a regular thing.