O2 Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO1 and PO5.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent O2 outage reports came from the following cities: Portsmouth, Bembridge, Southampton, Havant, Ryde, Newport, Cowes, Cosham, Waterlooville and East Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Bembridge |
Total Blackout | |
| Southampton |
Phone | |
| Havant |
Total Blackout | |
| Portsmouth |
Total Blackout | |
| Ryde |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Kellie Alice Johnson
(@MissTimeBunny) reported
from
Portsmouth, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@egg_ay @O2 Mr krabbs would never
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Clapham
(@racheleclapham) reported
@O2 @O2 It has been 28 days since I reported fraud. Still heard nothing from the fraud team. O2 disconnected my phone even though I was assured this wouldn't happen. Logged a complaint and surprise surprise heard nothing from them either. Can't wait to leave O2.
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NKG
(@NKG0774) reported
@O2 whoever this Neil is on chat you need to re train him. I clearly said it’s a second phone I wanted separate number for my FC parents. I do NOT want to upgrade my current phone. I’ve been a customer 20 years I pay £59 a month and you want me to pay another £26 hmm no!!! Bye
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D W Plastering
(@dwplastering) reported
@Will_I_Sam_89 @O2 @TheO2 It is bad, thinking of leaving after 20 years
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Michael Watson
(@mwatsonn90) reported
@O2 no service since Friday after being told signal would be reinstated after 24 hours, no advisors available when dialling 202…needless to say still no service
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MODADROME
(@ModarecMusic) reported
@O2 hi I’m a new customer and submitted a PAC Code to you 2 days ago online to keep my old number. Not had any acknowledgment or verification it’s being dealt with. Can you confirm it’s being processed? The o2 app is awful.
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David Osborne
(@DavidOs03822485) reported
@O2 @Terryblyth1 Shocking O2 service, when you eventually speak to an advisor, on 202 before you can say the problem, your placed on hold, no warning - it’s clearly the new standard practice I can only assume now they work from home they can get on with household chores,
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Lesley
(@Benabi12) reported
@O2 Well I consider it spam and I am your customer not the UK government please do not send me any further notices from them. I have opted out and you are notified. Thank you.
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Joanne
(@Joanne268403163) reported
@O2 the incompetence of your customer service line is truly breathtaking. Still getting the runaround a fortnight after taking YOUR advice. Absolute disgrace and an utter waste of my time - never again
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Nicholas
(@nicholas_r_h) reported
@O2 are thieves in the night. Will take money from you for a service they can see you don’t use…another unhappy customer.
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David Jackson
(@dijay1) reported
@O2 how do I contact o2 to get a 5g sim. No help available in my my o2 account.