O2 Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO5 and PO1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent O2 outage reports came from the following cities: Waterlooville, Portsmouth, Newport, Southampton, East Cowes, Havant, Gosport and Shanklin.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Phone | |
| Portsmouth |
Phone | |
| Newport |
Internet | |
| Southampton |
Phone | |
| Southampton |
Internet | |
| Portsmouth |
Internet |
Community Discussion
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O2 Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@1872David) reported
Three is the worst mobile network man, can’t get a signal anywhere 😒 @VodafoneUK vs @O2 | Who’s better?
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Tom Edwards
(@TomREdwards) reported
@O2 Its all working now, seems to have been down on your end but back now
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Brad
(@Poldisleftpeg) reported
@O2 Same area. 3 different phones/sims. It’s just a poor service. Pretty used it. 4g doesn’t actually mean anything on your network. I’m not sure DM’ing you means anything. I have over 12 months left on a contract and you are supplying the bare minimum to hold me to that contract.
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Kieeeee
(@KieranBlake1994) reported
@O2 Keep getting no signal or 1 bar since this morning, can’t do anything. What’s going on?
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Alison stammers
(@StammersAlison) reported
@O2 Oh my life @O2 what is with your customer service?? Never in my life have I wanted to bury my head in a pile of pillows and scream as much as I do when I try and talk to you. Awful. #avoido2liketheplague #avoidavoidavoid #nodealisworththismuchhassle
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Natalie
(@NatalieMcCoy92) reported
Is Liverpool no longer covered by @O2 service. Everywhere I go phone just struggles to work!! 😩
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k :)
(@latuaputtanaxo) reported
omg ima actually throw my phone. to get any data I have to keep turning flight more on n off for 2 mins of data n then it goes. nah I actually hate o2 I wish I never upgraded with them @O2
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Kyle Boyd-Stevenson
(@kboyds) reported
Been with @O2 for as long as I can remember and never had a problem so with my upgrade coming up thought I'd upgrade early to get the new OnePlus phone. #newphone #Excited
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Steph
(@Steph88455108) reported
@O2 Hi, the service checker has said for a few days now that the local Wirral mast isn’t working. Is there any update on when it will be resolved. Been without my phone for several days now.
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𝓚𝓮𝓻𝓻𝔂 𝓗𝓪𝓵𝓵
(@kerzii_x) reported
@O2 Hey you guys having issues today? Trying to pay an overdue phone bill but myo2 wont load up and when i try to call it just disconnects.