O2 Outage Report in Cowes, Isle of Wight, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cowes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cowes, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Wallington, Southampton, Shanklin, Waterlooville, Gosport, Cowes and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Southampton |
Phone | |
| Shanklin |
Internet | |
| Waterlooville |
Phone | |
| Gosport |
Phone | |
| Cowes |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cowes, England
Latest outage, problems and issue reports in Cowes and nearby locations:
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AFG
(@AlisonGascoigne) reported
@O2 URGENT Hi - the data is still not working on my daughter’s phone, more than 24 hours since I spoke to customer services and they said it would be lifted. She needs her phone as she is stranded in Geneva and needs to make arrangements to travel back to UK. Urgent reply needed
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Hannah Gilbert
(@louise94_hannah) reported
@O2 I have no service
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Amadeu$
(@Eboffei) reported
@O2 guys your signal ain't good today. My phone (S20) keeps switching High Speed Packet Access (H+). This is still a very common networks aren't available
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Charlotte Blair
(@Charlottebl98) reported
@O2 I’m at my wits end here… I’ve been trying to get my old number transferred since Saturday and every time I call I receive conflicting information. I cannot wait another 24 hours, PLS HELP
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Jóse
(@imjoseabreu) reported
@O2 @NHSuk @concerts_carers How come there is no service in Oxford Circus? Central London the heart of the west end! Any problems with your platform?
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AFG
(@AlisonGascoigne) reported
@O2 URGENT Hi - the data is still not working on my daughter’s phone, more than 30 hours since I spoke to customer services and they said it would be lifted. She needs her phone as she is stranded in Geneva and needs to make arrangements to travel back to UK. Please action. DM’d
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Matthew
(@mattgarner) reported
@dan_marks77 @O2 Partner is on O2 and the mast in the local area has been broken for months - Data does not work at all if they are off Wifi. O2 have no idea when it will be fixed.
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Loreto Sanz Fueyo
(@LoretoSanz) reported
@o2 customer care don't much care about customers. 37 mins on hold and nothing! #o2
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kay
(@kay_ess_pea) reported
@O2 trying to cancel my contract. Can't get through on phone. Can't do it online. Please can I just give u the 30 days notice via dm.
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pufferfish
(@PufferfishTech) reported
@o2 network has been broken here for maybe a month. Me: reports a fault @o2 website: thanks, we can't comment on individual reports..blah blah but thanks for telling us Wait what? You kidding me? You're not gonna bother doing anything, following up even? K then, bye I guess.