O2

O2 Outage Report in Cowes, Isle of Wight, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Cowes come from postal codes PO31.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cowes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cowes, Isle of Wight, England 04/16/2024 15:40

April 16: Problems at O2

O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cowes, Isle of Wight, England

The most recent O2 outage reports came from the following cities: Portsmouth, Bembridge, Southampton, Ryde, Newport, Cowes, Cosham, Waterlooville and East Cowes.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Total Blackout
United KingdomBembridge Total Blackout
United KingdomSouthampton Phone
United KingdomPortsmouth Total Blackout
United KingdomRyde Phone
United KingdomRyde Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • Danny1972boy Daniel Blakey (@Danny1972boy) reported from Waterlooville, England

    @O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • petekitching Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • madonadventure Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • goonergazzell Garreth Ellidge 49 (@goonergazzell) reported

    @O2 the signal in Burnley BB10/BB11 area is the worst its ever been to try use the internet/apps. Is there a reason why?

  • gipsygillo Gillian richardson (@gipsygillo) reported

    @O2 absolutely hopeless trying to get a resolution to an overpayment if something I have not requested ! Blatant stealing ! Next telephone appointment 24DECEMBER DISGRACEFUL 😡😡😡😡😡😡😡😡😡

  • Deblockagram DeBlocka (@Deblockagram) reported

    @Tim_Burgess @O2 They have some neck, cheeky ******* *****, if i knew a venue was pulling this **** id bypass it and go direct to the artists website to buy merch. Theres a special place in hell for ***** like that.

  • heatspammerz Heatspammerz (@heatspammerz) reported

    @O2 I’ll be pretty blunt here. You network used to be the best in my area for years, now it’s complete garbage. The same times everyday I can barely get a 4G signal. The other networks are fine. As a 15 year customer I’ll be switching away from you in January. 😡

  • Brandon22376427 Betty Blue (@Brandon22376427) reported

    Absolutely shocking customer service from @O2 I’ve wasted five hours of my life on phone calls and chat and have got precisely nowhere. Anyone else?

  • ChrisConey Chris Coney (@ChrisConey) reported

    @O2 And that’s all your response is??? Pathetic! Why is it still showing up on the website as IN STOCK if it’s not then? Can I cancel the order please, think it’s time to change networks!

  • Brandon22376427 Betty Blue (@Brandon22376427) reported

    @O2 This is the problem. Lots of your staff saying I can help you when actually, they can’t. Your customer service team is in complete disarray.

  • gracerumble grace (@gracerumble) reported

    Called @O2 to report my phone missing and get my IMEI# and was told I'd be called back 'within seconds', wasn't called back and wasn't given my IMEI# so can't claim on my insurance yet. Poor customer service.

  • KrsqEngine Bailey Karisque Morgan (@KrsqEngine) reported

    @amberleahhx @O2 @McDonaldsUK Isn't it bad service?

  • S_miffy Smiffy 🇬🇧🌞🇺🇸🌞🇬🇧 (@S_miffy) reported

    @O2 The service times are useful but what is the response time to DMs and tweets?