O2 Outage Report in Cowes, Isle of Wight, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Cowes come from postal codes PO31.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cowes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cowes, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Gosport, Cowes, Waterlooville, Ryde and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Phone | |
| Cowes |
Phone | |
| Waterlooville |
Phone | |
| Ryde |
Internet | |
| Ryde |
Internet | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cowes, England
Latest outage, problems and issue reports in Cowes and nearby locations:
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Ben Harding
(@northamsoul7) reported
from
Wootton Bridge, England
I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Lamb
(@ChopperLamb) reported
@O2 O2 doesn’t offer SMS via WiFi. I rely on this for a voluntary role I do. You’re charging me for a service I’m not receiving and to exit this you’re going charge me again.
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Darren Little
(@Darren58564306) reported
@O2 @virginmedia Well i have been a customer for years and you will now be losing my custom for getting into business with virgin media. Clearly you don't give a care about customers with this move !! Am furious and leaving!!
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tankv1z1
(@pierrev1z1) reported
@O2 your company took the wrong direct debit amount, sent me a letter from a debt collection agency and your credit referrals team has yet to email me a response from my email that I sent Monday gone, terrible, your company didn't even attempt to contact me for the pursual of £26
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Sarah Marie Jones
(@shadowstar240) reported
@O2 @Kaosdave1 Still no service and no indication of when it will be back. It's getting silly now.
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Inimitable Mrs M
(@evilvicks) reported
@O2 just wanted to say a massive thank you to Priscilla in the Cambridge Lion Yard shop yesterday for helping me sort of my upgrade. She was friendly and funny and I walked out with exactly what I wanted! Excellent customer service
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Emzzzzz
(@Emz1978uk) reported
@flossonline @O2 I totally agree. Loyal customer for 25 years here! But the only way I’ve managed to get a little surprise is posting either on Twitter or Instagram. Good luck! 👍
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Becky
(@BeckyMarson) reported
@O2 signal keeps dropping and battery running low every time use internet
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Brian
(@TheBadSnail) reported
@xxsammy02 @O2 Been with @O2 for years and never got a thing 🤬
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Chris Wearing
(@wearingchris2) reported
Hey, @O2. Is there any danger of having some network coverage back in the TQ3 area anytime soon please?
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William Charlesworth
(@IPWillC) reported
We’re now on 3rd SIM card and 12th day without network for my heavily pregnant wife who is unable to work from home for almost 2 weeks now. Despite @O2 reassuring tweet yesterday, she’s failed again to have any resolution and is now told it will be further 5 days.