O2 Outage Report in Cowes, Isle of Wight, England
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The latest reports from users having issues in Cowes come from postal codes PO31.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cowes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Cowes, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Portsmouth, Ryde, Southampton, Newport, Cowes, Cosham, Waterlooville and East Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Ryde |
Phone | |
| Ryde |
Phone | |
| Southampton |
Phone | |
| Newport |
Phone | |
| Ryde |
Phone |
Community Discussion
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O2 Issues Reports Near Cowes, England
Latest outage, problems and issue reports in Cowes and nearby locations:
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Lightfoot
(@66usual) reported
Just getting a survey by text from @o2 asking how crap they are in Lichfield. Scale doesn’t go low enough.
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Andy by Name
(@sooty2101) reported
Been trying for weeks to update card on auto top up on @o2 It is not working I’ve deleted completely and tried a new card on the app on safari and on a laptop and it doesn’t work customer service is hopeless 😩
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Daniel Green
(@DanGreen1986) reported
@O2 @jayef99 Also having the same issue
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𝕄 𝔼 𝕃 👑
(@princessmel_87) reported
@O2 I've tagged them in all the tweets and no response at all. Its not good. I googled, and it seems since 2020 this has been an issue for updates only allowing via WiFi!
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Alan Anderson
(@PrintIsntDead) reported
@SteveStormzone @ThreeUK @O2 Ha ha I know. Worst thing ever
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Dale Watts
(@Extinguisherman) reported
@kxdz_m @O2 Done all those, it’s just stalling tactics and you will realise something really up when they tell you to be patient, for a service your paying for! Then tell you to use Wi-Fi! They really do take the Micky out of their customers.
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Jαу
(@Jermaine_ManUtd) reported
@O2 why do you seem to reply to tweets about simple questions quickly but I’m waiting a day to get a reply back to each DM from your customer service team on this account?
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GJ
(@GJJ1A) reported
@O2 have now been unable to port my number for 6 days! No escalation has occurred, and customer service is no existent. Ofcom regulations state a number must be ported within 1 day. #CustomerService #O2
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CJQ
(@columjq) reported
Shockingly poor signal with @O2 at #Gatwick South Terminal and at Wembley stadium #O2 #Fail
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Shalz
(@shalz9991) reported
@O2 I'm on day 14 of my cooling off period and realised I want to cancel my pay monthly contract. My new sim (PAYG) will come in a few days and I can only use my PAC code then but o2 are telling me everything will terminate today and I have to use my PAC code today or lose my no?