O2 Outage Report in Waterlooville, Hampshire, England
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The latest reports from users having issues in Waterlooville come from postal codes PO7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent O2 outage reports came from the following cities: Gosport, Cowes, Waterlooville, Ryde and Chichester.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Phone | |
| Cowes |
Phone | |
| Waterlooville |
Phone | |
| Ryde |
Internet | |
| Ryde |
Internet | |
| Chichester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@egg_ay @O2 Mr krabbs would never
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Kellie Alice Johnson
(@MissTimeBunny) reported
from
Portsmouth, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nicole eloise 🐩🐈♿️🏳️🌈❤️🔥
(@nicoleloiseee) reported
@O2 like what do you expect me to do? I’ve already had this from you in the past and had to wait almost a year for compensation when I had to pay a bill for a service that wasn’t working, your company know how unwell I am and continue to mess me about
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My Name Isn’t Alice
(@Triyn2) reported
I contacted @O2 live chat to see if £50 could be added to my account but denial was made of any message being sent to me. Therefore I lodged a complaint. Initially your complaints team also denied a message. After screenshot sent I have been offered £20 credit. Why not £50!
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Nomes
(@Gnomsie1) reported
@MelanieLuck2 @O2 Did it eventually work? Having the same issue and not sure what to do.
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Matt Cox
(@mr_m_cox01) reported
@O2 please help, found suspected fraud on my account and no one at o2 is picking up the phone.
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Evelyn Burns
(@EvelynBurns) reported
Hey @O2 - I’ve tried on 9, yes 9 separate occasions in the last 12 hours to contact your customer service regarding a text message you sent me yesterday. Please send me the details of how I can raise a formal complaint with you.
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Denise Woodcock
(@DAW4) reported
@O2 unable to sign in to my account, need to respond to an email from you but your system checks my email an then goes to a blank page. Plus having to wait 2 minutes in a queue each time I try.
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My Name Isn’t Alice
(@Triyn2) reported
@O2 your customer service has really nose dived. Your website was shocking for iPhone 17 release. But after 2 1/2 hours I got my pre order done. 2 weeks later, before phone received I got a message apologising for the issues on pre order day and giving me £50 off handset
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23”
(@Ajp233) reported
@O2 are definitely one of the worst for customer service, their Twitter replies confirm this too. Awful
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Claire Durrant-Jones 🇺🇦
(@missylamour) reported
@Leeroyuk88 @O2 Exactly the same here, ordered on 14th nearly a week before release. Still saying over 4 wks and no updates, and customer service telling me nothing.
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Vik
(@TheWheelOfMyCar) reported
@wendyk1501 @O2 Jamies on EE they are really good. I’d swap if I were you. The only reason I haven’t is because on the very very rare occasion he doesn’t have service, I do. But he has service a good 99.9% vs my 60%. Is there no support for your broadband given you need it for job hunting?