O2

O2 Outage Report in Waterlooville, Hampshire, England

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The latest reports from users having issues in Waterlooville come from postal codes PO7.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Waterlooville, Hampshire, England 03/11/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waterlooville, Hampshire, England

The most recent O2 outage reports came from the following cities: Gosport, Chichester, Portsmouth, Ryde and Waterlooville.

Loading map, please wait...
City Problem Type Report Time
United KingdomGosport Internet
United KingdomChichester Internet
United KingdomPortsmouth Phone
United KingdomChichester Phone
United KingdomRyde Phone
United KingdomChichester Phone

Community Discussion

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O2 Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

  • barnabuswatson James Watson (@barnabuswatson) reported from Waterlooville, England

    @O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • madonadventure Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

  • Danny1972boy Daniel Blakey (@Danny1972boy) reported from Waterlooville, England

    @O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    @O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • nini2903 Neenie (@nini2903) reported from Havant, England

    @O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • sarahward881 Sarah 🐙🦀🐟 (@sarahward881) reported from Havant, England

    @O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!

  • petekitching Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • barnabuswatson James Watson (@barnabuswatson) reported from Waterlooville, England

    @egg_ay @O2 Mr krabbs would never

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • TonyLewry1 Tony Lewry (@TonyLewry1) reported from Locks Heath, England

    @O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • langelmessi Optimuslang (@langelmessi) reported

    @O2 I never win anything normally on o2 I have won 8 cans of Guinness in the past few days

  • nikkief8 nikkief (@nikkief8) reported

    @O2 I’ve tried webchat as per your complaints procedure and asked how to make a complaint, they have ignored that and not answered my query.

  • LAMaingi L Maingi (@LAMaingi) reported

    @O2, I spent 2hrs on the phone to customer services yday, passed on from dept to dept & spoke to about 10 people in total. No resolve, no solution, just incredibly poor customer service!... very disappointing! Ready for my next call now, but that will be to cancel my contract 😒

  • ItsJamieIRL ItsJamieIRL (@ItsJamieIRL) reported

    @O2 What’s with the 4G Issues at the moment? As soon as leave the house and go onto the mobile network nothing works. I can have full 4G and full signal but nothing is working and it’s starting to annoy me. I can’t use something I’m paying for.

  • elizabethlowson Elizabeth Lowson (@elizabethlowson) reported

    @EdwardBGreen @O2 Last year I removed daytime calling plan from landline, thinking landline would be incoming only, and I'd only make outgoing calls from mobile. Then I moved to S Woodford, where signal is really poor. I've missed calls about Last Rites - thankfully they reached me another way.

  • elizabethlowson Elizabeth Lowson (@elizabethlowson) reported

    @hermit_of_alba @O2 Landline is with BT. Do BT use their own mobile network? I'm somewhat astonished that signal is so poor here in this part of London of all places but apparently not uncommon.

  • elizabethlowson Elizabeth Lowson (@elizabethlowson) reported

    @O2 Thankyou. I've been in touch with you several times and I'm told work to improve the signal locally in E18 will be completed by the end of June. Wifi calling unfortunately isn't available on my device.

  • TyshasTweetsxo Tysha Sorai ♥ (@TyshasTweetsxo) reported

    @O2 Day 4 and I ain’t won a damn thing doubt I will tomorrow either

  • ItsJamieIRL ItsJamieIRL (@ItsJamieIRL) reported

    @sarahloulife @O2 I Have this exact issue it’s clearly o2’s fault

  • heidilevo heidi vogel (@heidilevo) reported

    Having terrible problems with @O2 been calling customer services for 2 hours. 6 calls got cut.Agents working frm home say they can’t call me back. Then the call cuts. Sometimes it cuts whilst on hold. Urgently need engineer to call back as texts don’t arrive. I’m 15 years loyal