O2 Outage Report in Waterlooville, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent O2 outage reports came from the following cities: Portsmouth, Ryde, Gosport, Chichester, Wallington and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Ryde |
Phone | |
| Portsmouth |
Phone | |
| Gosport |
Internet | |
| Gosport |
Total Blackout | |
| Gosport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Duce
(@duceydan) reported
@O2 still waiting for help
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Jill
(@_JHedge) reported
@Statikmcr @O2 Glad it’s not just me they seem to be hanging up on! Awful awful service!
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Fenir
(@Fenir_1) reported
Who’s @O2 contesting today? Are people still happy to pay for a company that blames disabled customers for network faults?
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John-Paul Budd
(@JohnPaulBudd) reported
@O2 No one cares about your tweet ! Fix your signal
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LeviSlater
(@LeviSlater) reported
@O2 phone lines a hour wait, no one available on live chat and ignoring tweets. Brilliant service
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in_denial
(@lamas_rule) reported
@dowers_kylie @O2 Still no signal in kippax I guess no service means we get money off our bill
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Harp
(@HarpSilver) reported
@O2 No problems with the signal or the service in Edinburgh Scotland they are fairly decent way better than 3 and EE in customer service and tons better than the evil V. Though I agree with didn't you put your phone on silent at night.
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Julie Ball
(@MrsDaveGahan) reported
@O2 very disappointed with your service. Unable to get consistent signal via hotspot. Tried to cancel due to lack of consistent service only to be told I will be liable for remaining charges. It would be nice to speak to a human!
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Brian Martin
(@BrianMa63080971) reported
@O2 HEY O2 - NAME AND SHAME TIME - NOBODY MANNING O2 CUSTOMER SERVICE PHONES - AWFUL, APPALLING SERVICE, YET AGAIN - WHAT WILL IT TAKE FOR YOU TO DO YOUR JOB HERE?
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Jay
(@join4te) reported
@O2 Day 51 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.