O2 Outage Report in Waterlooville, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent O2 outage reports came from the following cities: Gosport, Cowes, Lee-on-the-Solent, Portsmouth and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Phone | |
| Cowes |
Phone | |
| Lee-on-the-Solent |
Total Blackout | |
| Portsmouth |
Phone | |
| Ryde |
Internet | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Ben Harding
(@northamsoul7) reported
from
Wootton Bridge, England
I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Craig OBE
(@MrMadrigalOBE) reported
Is anyone else having problems with their @O2 phone connecting to @EE numbers? Calls just wont connect or its silent... tried it on 3 different ee numbers!?!
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Duncan Craig OBE
(@MrMadrigalOBE) reported
@O2 About 24 hours. Every ee mobile i call from my o2 mobile looks like it connects then clicks to 'Call Fail'
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saf
(@soldiersaf) reported
@O2 you have the worse customer service then any other network going
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Lois Hiscock
(@K9LoisAedy) reported
@O2 why oh why do you have to make everything so difficult, getting a NUC for an old iPhone!!! I am not, nor ever will be an O2 customer, anyone would think I was trying to steal the Crown Jewels!!
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Lindsay Charalambous mcnaught
(@Loves_doodles) reported
@O2 Hi I’ve started to report the numbers today and I’ve blocked them all. It’s very frustrating as to how did they get my number, yesterday was bad as it interfered with work continually getting calls. If it continues is there an option to change my number?
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Fraoch is washing her hands
(@Calluna_Vulga) reported
@O2 .../ exploitative to deal with an elderly person like this. Many elderly people aren't confident with wider issues around technology and are easily confused or overwhelmed when they can't simply get their questions answered or needs actioned.
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Lois Hiscock
(@K9LoisAedy) reported
@O2 Perhaps you can explain exactly why I needs to be the previous owner, it’s not lost or stolen it’s been given as a start up for a 9 year old, if it was L/S the imei would tell you so. It’s worth £30, just what is your problem?
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AH
(@azzyface1990) reported
@O2 By far, the worst network i've ever has the displeasure of using. £60 per month for a 5G device to get 1mbps download and 0.5 mbps upload 99% of the time. o2 guru replaced my 5G sim with a 4G sim and the results are still just as bad. Embarrassing company.
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Penny Manchester
(@MsMoneyPenny777) reported
@O2 is there a problem with @Google playstore? I can't search for apps it says no Internet.
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Fraoch is washing her hands
(@Calluna_Vulga) reported
@O2 Mum rang to order a nano sim for a new phone. The call centre guy was more interested in trying to sell her a package, which flustered her as she was in unfamiliar territory and just wanted her request dealt with. She has no accessibility issues. I feel it's verging on 1/...