O2 outages and service status in Waterlooville, England

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

• 
  Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported 10 minutes ago from Fareham, England

  @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

• 
  Ben Harding (@northamsoul7) reported 20 minutes ago from Wootton Bridge, England

  I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

• 
  Tom Nichol-Rawlings (@Tom_NRawlings) reported 20 minutes ago from Locks Heath, England

  @O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)

• 
  Jess 🐧 (@jess_kenward94) reported 22 minutes ago from Portsmouth, England

  @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

• 
  Sonny ⚓️ (@sonnybyng) reported 28 minutes ago from Portsmouth, England

  Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

• 
  Charlotte Oake (@CharlieOake) reported 35 minutes ago from Fareham, England

  @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

• 
  d kimber (@dazkimber) reported 36 minutes ago from Portsmouth, England

  @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

• 
  KatKat (@dreamkatchme) reported 38 minutes ago from Gosport, England

  @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

• 
  Tom Nichol-Rawlings (@Tom_NRawlings) reported 39 minutes ago from Locks Heath, England

  Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

• 
  Cllr John Ferrett (@John_Ferrett) reported 41 minutes ago from Portsmouth, England

  @O2 thanks - signal now back and all my messages company coming through 🙄

• 
  the devil (@Waspsoton) reported 44 minutes ago from Portsmouth, England

  Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

• 
  Shaun O’Brien (@shaunobrien_) reported 44 minutes ago from Portsmouth, England

  @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

• 
  LadyIOW (@SarahJBurridge) reported 45 minutes ago from Ryde, England

  Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

• 
  Kellie Alice Johnson (@MissTimeBunny) reported 45 minutes ago from Portsmouth, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Euan McGrath (@madonadventure) reported 48 minutes ago from Locks Heath, England

  @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

• 
  Neenie (@nini2903) reported 49 minutes ago from Havant, England

  @O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.

• 
  Namu Griff (@NamuGriff) reported 52 minutes ago from Portsmouth, England

  Seems @O2 is having issues in Portsmouth today.

• 
  Leon (@LeonJJDay) reported 53 minutes ago from Portsmouth, England

  @O2 your service is a joke

• 
  Tom Dearie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tomdearie) reported 54 minutes ago from Portsmouth, England

  @O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city

• 
  BTK (@1980BTK) reported 56 minutes ago from Havant, England

  @O2 what’s occurring with the service down in gods country ? Po4 absolute no service at all 😩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Baker-Johnson (@RobBakerJohnson) reported 2 minutes ago

  @O2 you are a disgrace. You failed to provide a service and charge me over £600 as you forced me to move supplier. You help or support from you at all. Didn’t even send a bill went straight to dept recovery company. Over 30 years loyal custom from me and this is how you treat us

• 
  GN 🇬🇭 (@_Greazemoden) reported 3 minutes ago

  @O2 you guys have the worst connection I’ve ever seen Bmt **** you

• 
  KopiteinPoland (@KopiteinPoland) reported 3 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  Aaron Lake (@aaronlake629) reported 3 minutes ago

  @BluesnJazzxx @O2 The app is awful at the moment forever having to put your password in it’s just rubbish now

• 
  🎗️Turnbull and Proud 🍉💚🏳️‍🌈🏳️‍⚧️ (@Dgooch66) reported 4 minutes ago

  Still more AI drivel from @o2 instead of actual customer service, I will not deal with AI to sort out a problem of your making, advertise goods how your prepared to sell them don't try and flimflam customers or you'll end up losing them like you have in our case.

• 
  Lauren (@Halbutt) reported 8 minutes ago

  @O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.

• 
  courtney 6 (@notearsalright) reported 10 minutes ago

  @sunsetsari @O2 @TheO2 omg freya isn't he an icon ive never met a venue worker so lovely

• 
  𝒥𝓊𝓁𝒾𝑒 𝒲𝒾𝓁𝓈𝑜𝓃 (@jsw1602) reported 14 minutes ago

  @O2 I'm trying to sign up for a SIM card online but when it goes to verify my identity with my card it doesn't work. I've used both my cards but they're not working

• 
  Stu (@StuWri01) reported 15 minutes ago

  @O2 how can I access my final bill if nothing in the app is available or when signed into the web account no bills available? Already spent 55 mins on the phone to customer resolution this morning.

• 
  Jeremy Squirrell (@Jes_Squirrell) reported 19 minutes ago

  @wheat_daddy @O2 Could be the coms mast itself. We’ve had trouble with Vodafone signal for a few weeks, then all of a sudden we have got upgraded to 5G and a decent phone signal. Hopefully you’ll get the same soon? 🤞