O2 Outage Report in Waterlooville, Hampshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent O2 outage reports came from the following cities: Portsmouth, Gosport, Chichester, Wallington and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Phone | |
| Gosport |
Internet | |
| Gosport |
Total Blackout | |
| Gosport |
||
| Chichester |
Phone | |
| Waterlooville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jhen
(@JHens80) reported
Damn @O2music @O2 first time I’ve used priority queuing and I get told by security there is no priority queue. What’s the point of the offer then? There better be the cloakroom offer at least once I get in it I’ll be really 😡 #PaleWaves #BirminghamAcademy
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Tim Easton
(@TimSEaston) reported
Hi @O2 why no update on your network?
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Piggy Malone
(@PiggyMalone1) reported
@O2 You treat your UK customers with utter contempt. Coverage utterly appalling, I will be discontinuing at the earliest possible opportunity.💩💩💩
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chucklebus
(@chucklebus1) reported
@O2 why don’t location services (Life360 and FindMy) work when I have parental controls enabled on my kids phones? Your tech support haven’t been able to help.
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HelloWorld
(@RTHelloWorld) reported
@O2 @Ofcom I too have moved my sim from Android to iPhone, so assume that the issue is the same. Please can data roaming be enabled O2?
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John Walker
(@johnwalker641) reported
Error on the website won’t let me upgrade, tried to call @O2 customer services and got the phone put down on me twice. Terrible service will be looking leave immediately
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LOUISE
(@louiseeraines) reported
@O2. They just read from a script. I’ve been told to say this and then I put the phone down and It all goes away. They should be absolutely ashamed of their service.
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Larry Lemon
(@larrylemonmaths) reported
Two months ago, @o2 took down my local mast. My sim card stopped working instantly. I phoned up to cancel my account. They told me I still had to pay £36 for the last month. I said, why am I paying when you're not providing the service.
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Si 🏴🖤💚🖤🏉
(@B1G_SI) reported
@O2 12 days no response , awful customer service . No one can be bothered to take ownership of a customers complaint, is that how your staff is trained ??
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WAX WALENTINE
(@waqas_bey) reported
@O2 I couldn’t even tag you in, your 5G was so terrible.