O2 Outage Report in Ryde, Isle of Wight, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ryde, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ryde, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Southampton, Portsmouth, Ryde, Havant and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
||
| Southampton |
Phone | |
| Portsmouth |
Phone | |
| Southampton |
Phone | |
| Ryde |
Phone | |
| Southampton |
TV |
Community Discussion
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O2 Issues Reports Near Ryde, England
Latest outage, problems and issue reports in Ryde and nearby locations:
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Mitchell
(@bethym09) reported
Please avoid @O2. Can't manage their direct debits, blame customers for their internal errors, complaint process is non existent I'm left with a damaged credit rating and constant payment issues. They're service is abysmal. I've been hung up on, laughed at, LIED TO etc!
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KT
(@kaaatzx) reported
@O2 I can’t make calls and I’ve got no 4g either. Was the same all day and still the same now. I’ve checked all my settings, it’s nothing I’ve done. And your website says you’re having issues at every postcode I enter ?
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Diane Govia
(@DGovia) reported
@O2 Brentcross store. Customer service very rude. I have a voucher to use. Was told store closes at 6.30pm arrived at 6.10pm and shutters were down. The voucher is given to ensure O2 customers visit the store. However customer service was very poor.
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Mark Robinson
(@BigGayMark) reported
@O2 is there anyone who can sort my f*cking issue out? My account shows as disconnected (which it isn’t) am unable to get this sorted via customer service. 4 weeks and still no further forward.
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chloé
(@chloeannelillia) reported
@O2 is there anyone i can contact about my bill? i paid my phone off over a year ago and the contract was supposed to come down yet i’ve noticed i’m somehow being charged more than my old contract?
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Tashie Mitchie
(@Tashie_Princess) reported
@O2 HOW HAVE I STILL GOT NO SIGNAL AFTER 3 weeks #o2
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And Still.....
(@JDSeb) reported
@O2 Nope it doesn’t your signal is just shocking I’m this area 😔😔 phone calls are near impossible unless I stand in one specific spot in my garden
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Tara Lee Oldfield
(@TaraBrownEyes1) reported
@O2 What is going on with the network in the SE16 area this weekend? Been losing connection and WiFi connection on and off all weekend??
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Heather Rilling
(@SimpsonHeather_) reported
@O2 absolutely horrendous customer service from you guys today and for the past week to be honest, upgraded with you and still waiting for the phone to arrive, been a whole week now and just had a really rude o2 customer service woman hang up on my husband - what now O2??
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Ben Palmer
(@0Neji) reported
Here's a guide on how not to get an eSim with @O2 SPOILER: Phone mobile network providers are all seriously lacking in customer service.