O2 Outage Report in Ryde, Isle of Wight, England
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The latest reports from users having issues in Ryde come from postal codes PO33.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ryde, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Ryde, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Ryde, Southampton, Havant, Waterlooville and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Ryde |
Phone | |
| Southampton |
TV | |
| Ryde |
Phone | |
| Havant |
Internet | |
| Waterlooville |
Phone | |
| Waterlooville |
Phone |
Community Discussion
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O2 Issues Reports Near Ryde, England
Latest outage, problems and issue reports in Ryde and nearby locations:
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🐈Kellyann🦕
(@PandaCat91) reported
@O2 been trying to pay my bill for the last few days. Managed to pay the airtime but I can’t pay my device plan, it says it’s been paid. Spoke to one of your agents who told me to call you, but how is that possible when I am suffering from hearing loss due to a bad ear infection.
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Gemma 🏴
(@GemCFC) reported
@JATHOM1 @O2 O2 are a disgrace on the phone, calls aren’t recorded, they cut you off and don’t listen to you. The ONLY good customer service I’ve received from company was its Twitter account. The only employees who wanted to help my uncle have access to his phone whilst having radiotherapy.
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Oli Barker
(@OliBarker) reported
@O2 Hi O2, I need your help. @virginmedia sold me a broadband deal and signed me up to a SIM card/contract with yourselves, which I specifically said I did not want. Virgin have confirmed they did this and have apologised, but need the sim cancelling urgently (activated on 18th)
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Shsh
(@itsshsuth) reported
@O2 Hi can you explain why my son is waiting 3 days for his new phone to be reconnected with his old number. Left now without ANY service, and paying handsomely for the privilege. Who knew a lost phone would take over a WEEK to sort. Ridiculous
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Pamella Foster
(@foster_pamella) reported
@O2 I haven’t redeemed my virgin wine offer but when I put my code in it’s saying I have. I haven’t made any orders can you help? Thanks.
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Beth 🤓
(@dynamicdragon2) reported
@O2 your 4G coverage is absolutely shocking, £30 a month airtime for unlimited data which never works 👏🏻
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3Luv - New Single out - click on link below
(@3Luv102) reported
@tescomobile @WhichUK @O2 This one location happens to be where I live so I think this is a big enough challenge as it is! To top off the crap signal my data hardly ever works as well. I want a reimbursement otherwise I'm going to cancel my direct debit until this is sorted as the service is inadequate!
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Tom
(@Ikthezeus) reported
@O2 So it worked once on Chrome on iOS (14.1) and then reverted to the same behaviour as Safari of not working. Opening using new tab (Chrome) or in background (Safari) does work though. I honestly can’t see the point of locking users out of the app if they can’t use iOS 14.5 though?
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Sehrish ❤️
(@sehriishh_x) reported
@O2 Worst customer service. Wouldn’t recommend o2 to anyone. Don’t care about giving customers the best experience, just a matter about money. Been with them for ages, got over 10 contracts with them. Can’t wait to leave. I’m paying a lot of money for sims that don’t work.
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Chloè 🥀
(@simplychloe_) reported
Just wanna know what on earth I pay for with @O2 in St Helens because it’s like a media blackout round here