O2 Outage Report in Ryde, Isle of Wight, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ryde, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Ryde, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Southampton, Gosport and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Gosport |
Phone | |
| Southampton |
Phone | |
| Cowes |
Phone | |
| Lee-on-the-Solent |
Total Blackout | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ryde, England
Latest outage, problems and issue reports in Ryde and nearby locations:
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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linzi
(@_LinziM) reported
@O2 Hi there I'm trying to access my account on the app its logged me out and said it's sent me an email to verify which I've done but i still cant log in. Can you help please.
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Ye Village Butchers Ltd
(@LuffSteven) reported
@O2 As a loyal @O2Business customer, I’m frustrated. I’m being offered a 24-month renewal at £16/month (excl. VAT) for 20GB — while @O2 personal plans offer 45GB for just £8.50/month incl. VAT. How does that make sense commercially for a business user to stay? #O2Business
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TurboKat
(@PaniKotki) reported
@virginmedia @O2 I've just had a cold call offering me a lower bill and a complementary gift - Great! Then there was lots of repeating things ad nauseam and then floor supervisor came on - a mumble and then hung up on! THIS IS CRAP SERVICE!!
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twk
(@arttwk) reported
@O2 can’t login via the new VMO2 MYO2 login into my account. Won’t receive the “security” email to login. Have only a O2 account. Plse advise
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Luke Thresh-Holloway
(@ThreshLuke34135) reported
@O2 your My O2 App is a complete disaster! No one login to the App! No one can top up their PAYG. Look at all your reviews on GooglePlay. Please fix ASAP
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Bo Duddley
(@VallaNils13872) reported
@O2 Now six days without phone coverage help desk is useless a manager was meant to contact me last week no contact complaints aren’t answered avoid this company
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Johnny Galuva
(@JohnnyGaluva) reported
The amount of SMS spam I receive on my GiffGaff iPhone these days is ridiculous. Several per day. You'd think @giffgaff and @O2 would have proper spam filters on their network.
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Cryp.to
(@taylor210679) reported
What has happened to you @O2 your customer service levels have dropped through the floor… I’ve had to resort to complaining on social media to get your attention about the sheer lack of basic customer support. I’ve formally complained on your telephone lines (that’s gone nowhere). I’ve sent a private message (I get a robotic response). All I’m trying to do is order additional product, I’ve been a customer for 20 years nearly……. Clearly not for much longer.
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Olly Hatch Esq,.
(@OllyHatch) reported
The @O2 and @virginmedia hook is really *NOT* working....😠 Try to login to my account and they say they've sent you a verification email - except it never arrives. And I'm not the only person affected by this. Even an O² shop had problems..... Pull your finger out O²
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jhen
(@JHens80) reported
@O2 hi I’ve come back from holiday and my phone doesn’t work properly. Popped in to an O2 shop and the rudest lady there ever was just removed my SIM card and said problem solved. Well it’s not and I also don’t want to operate my phone without a SIM in it.