O2 Outage Report in Ryde, Isle of Wight, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ryde, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ryde, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Southampton, Gosport, Wallington, Shanklin, Waterlooville and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Gosport |
||
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Phone | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ryde, England
Latest outage, problems and issue reports in Ryde and nearby locations:
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MiMi
(@kimmymimi123) reported
Hey @O2, all I want for Christmas is my 4G working 24/7. Everyday my internet stops working from 12:00 - 17:00. I know the network status website says “Our network can get busy in this area” but it’s been going on for months and it’s not even slow internet. Just no internet.
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Camilla Sally Louise Latham 🌸
(@CamillaLatham30) reported
@O2 so I set up a direct debit so I could order the new Apple Watch but it wouldn’t let me order it online? Do I physically have to go to any local o2 to sort out the issue?
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Karen Greig
(@kjgreigy) reported
from
Oldham, England
@O2 hi i live in the postcode area OL9 , for the last 3/4 months the signal has been horrendous!! Lucky if I get 1 bar of 4G and once I can make a call I’m lucky if it doesn’t disconnect or if I move it cuts off… not great when paying a fair bit for a contract! #help
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Gary Cutmore
(@gcutmore) reported
@O2 Disney+ offer activation link not working. Seems to be a known issue. Can you update me once resolved as trying to activate the deal..
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Chris Pearson
(@C_pearson1979) reported
@O2 why can’t I activate my Disney + subscription? I have 29 days left to activate but the page keeps failing. I was looking forward to Disney + for my kids over Christmas! Please help!
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Jade (제이드 | ジェイド)
(@BubblegumNinjaz) reported
@3mziboo @O2 I've also been trying all day since yesterday without any luck. Apparently someone said that the link is broken and needs fixing by tech team (they spoke to a manager). However O2 will keep saying its because the offer is "popular"
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Jason Philip
(@JasonPh08704902) reported
@O2 How can I get any support?? Tried for days to do this?? #DisneyPlus #o2 #letdown why offer something and not help or activate it
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Jamie from Sheffield UK
(@SheffJimbob) reported
@O2 Who do i contact to make a complaint? I have a brand new iphone13 mini, its been confirmed faulty by a store, to be exchanged. Ive had 5 sim swaps, 2 store visits, countless calls. Can someone please take some ownership and help?!
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Carl Stafford
(@CarlSta14167171) reported
@O2 one hour and 15 mins on hold waiting for a resolution to weather or not my son will have his new phone for christmas day this is so wrong.