O2 Outage Report in Ryde, Isle of Wight, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ryde, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Ryde, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Portsmouth, Fareham, Ventnor, Sandown and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Fareham |
Phone | |
| Fareham |
Phone | |
| Ventnor |
Phone | |
| Ventnor |
Phone | |
| Ventnor |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ryde, England
Latest outage, problems and issue reports in Ryde and nearby locations:
-
the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
-
Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
-
Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
-
Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
-
Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
-
sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
-
Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
-
Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
-
Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
-
Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
-
Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
-
New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
-
Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
-
Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
-
LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
-
d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
-
🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
-
Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
-
Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Kiren
(@Iamkiren) reported
@O2 hi wondering if could help me? Im new customer, I placed order few hours ago I’ve had no further updates since, Wondering if could have some help to see if everything confirmed and ok?
-
SteveP
(@SteveP75) reported
@AdzCrawford2003 @O2 Sadly in north Swindon it’s utter ****!
-
Nath
(@NathFerguson) reported
@O2 u txted me to say u fixed a issue in BS1 area of Bristol and yet the speed is 0.52mb. Not even fast enough for me to log on to online banking to buy something in the shop so how could u of fixed the issue when the speed is not even 1MB
-
Alison stammers
(@StammersAlison) reported
@O2 Oh my life @O2 what is with your customer service?? Never in my life have I wanted to bury my head in a pile of pillows and scream as much as I do when I try and talk to you. Awful. #avoido2liketheplague #avoidavoidavoid #nodealisworththismuchhassle
-
Martin Reilly
(@Martinjreilly) reported
@O2 hi I’ve called you twice and spoke to two separate people. They have both put me on hold to help solve my problem and both times I have been cut off..extremely frustrating and really poor service
-
Lisa Jepson
(@ljstamfordhill) reported
@O2 tried to get through on live chat and 202.. but cut off, I have no service in Jersey why is that?
-
Abigail Enye
(@AbigailEnye) reported
@O2 I've been on hold for over 2 hours trying to leave because your tech team can't fix my wifi issues. This is just ridiculous now. I'm surprised the phone hasn't cut out on me yet like the other times I've tried 🙄
-
Ann-marie Colvan
(@AnnmarieColvan) reported
@O2 Pretty much everywhere. My 4G signal isnt great. Went to Celtic Park last night - the 4G signal for most people isnt great in the stadium but even when i was parked in my car, a 20 min walk away, the signal was poor… well, non existent. Was in Blackpool 2 weeks ago & I had 1/2
-
alice
(@biliiusronald) reported
@O2 Nope, wasn’t working even at the stations and they have been lots of stops. It’s very weird because the signal in England and 4G was absolutely shocking but as soon as the train gets towards Scotland, it works fine 🙄
-
Henry
(@hjq1981) reported
Hey @O2 why is your coverage in Bristol City Centre so awful, you have a shop here telling me how good it is?