O2

O2 Outage Report in Sandown, Isle of Wight, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Sandown come from postal codes PO36.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sandown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sandown, Isle of Wight, England 11/19/2025 18:10

November 19: Problems at O2

O2 is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandown, Isle of Wight, England

The most recent O2 outage reports came from the following cities: Portsmouth, Ventnor and Sandown.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

  • LeonJJDay Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • northamsoul7 Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • John_Ferrett Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • jess_kenward94 Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • nevylou Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • tomdearie Tom Dearie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tomdearie) reported from Portsmouth, England

    @O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pierrev1z1 tankv1z1 (@pierrev1z1) reported

    @O2 your company took the wrong direct debit amount, sent me a letter from a debt collection agency and your credit referrals team has yet to email me a response from my email that I sent Monday gone, terrible, your company didn't even attempt to contact me for the pursual of £26

  • Darren58564306 Darren Little (@Darren58564306) reported

    @emmaminto @O2 Sorry to hear about that, it's awful how O2 have went behind our backs to do this with Virgin media. Am canceling my contract with 02

  • ChopperLamb Andy Lamb (@ChopperLamb) reported

    @O2 O2 doesn’t offer SMS via WiFi. I rely on this for a voluntary role I do. You’re charging me for a service I’m not receiving and to exit this you’re going charge me again.

  • shadowstar240 Sarah Marie Jones (@shadowstar240) reported

    @O2 @Kaosdave1 Still no service and no indication of when it will be back. It's getting silly now.

  • IPWillC William Charlesworth (@IPWillC) reported

    My wife is trying to work from home (pregnant) as a Dr for the #NHS and no phone now for 2 weeks thanks to the incompetence of @O2 and no chance it appears of helping her. Can’t speak to hospital or patients. Can @Number10press @NHSEnglandLDN help??!

  • Darren58564306 Darren Little (@Darren58564306) reported

    @weenell3 @O2 I got am Email about it the other week but I can't stand virgin media. I never gave them permission to share my data with virgin media so am canceling my contact! Your welcome Nell

  • sterigby7 ste rigby (@sterigby7) reported

    @O2 I run a coverage check nearly everyday, it comes back saying the masts in my area saying everything is fine. Yet my internet is still very slow

  • MrRobbieCatMan 🐾 Robbie 🧙🏼‍♂️🔮CatMan😺 (@MrRobbieCatMan) reported

    @O2 O2 is a British company and you have enough money to pay educated civil staff not imbeciles, if they are abroad they should be trained with better English common sense, it’s ridiculous pathetic and lack of service is not good enough. I’ve stayed with you so long and paid so much!

  • stephen25710074 stephen brennan (@stephen25710074) reported

    @virginmedia @O2 @virginmedia wish to god I had never signed up to your company. Your support has been shocking.

  • Darren58564306 Darren Little (@Darren58564306) reported

    @O2 @virginmedia Well i have been a customer for years and you will now be losing my custom for getting into business with virgin media. Clearly you don't give a care about customers with this move !! Am furious and leaving!!