O2 Outage in Sandown, Isle of Wight, England

@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

@O2 thanks - signal now back and all my messages company coming through 🙄

@O2 your service is a joke

I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

@O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .

So @O2 today I’ve had 3 separate order emails all telling me my order is on its way, all with separate reference numbers, all of which say “no result found”!! not to mention you’ve already changed my tariff over!! What is going on! Such awful customer service! 😒

@O2 Try calling the number then maybe sack the ceo an give some one like me a job I’ll have the network back up an running by 5am

@Blaze99006644 @O2 Well just about 4g still down tho

@ThreeUK @O2 Hey Three don’t get cocky! Your network is crap aswell. 4G barely works and 3G sometimes disconnects too!

@O2 my phone has a full Signal 🦅👍👍👍

@thatRobster @O2 Well the fact you need help is NOT news 😘

@allthingsbeach @O2 @EE It’s good the only problem area for me is Cowes sea front

@O2 after nearly 30 minutes to customer service I’ve had to hang up, you are either employing the wrong people, not training them, or you don’t care. I have 3 contracts with you. Not a happy customer #O2 #poorservice

@O2 I WANT TO CANCEL MY CONTRACT ASAP!!!!! Please help it’s been 3 days of being messed around!

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a joke. Cant get in touch with anyone at THREE. Not even chat after waiting 30 mins. Terrible service and connection issues slow speeds. Expected to pay for it including a SCAM email sent to my 4G Home Broadband. £4.50 added to bill. I now wish to CANCEL but can't CALL.!

@O2 I have to leave your network because of some idiot!!

@O2 Not only have no complaints procedure, they are also rude, as they ignore comments. Very poor quality company.

@O2 been with o2 for 15 years without a break, contract up and looking to go sim only for a bit, been told twice in last week or so that someone would call me back as wanted to get me a good deal but nothing, poor customer service, time to move on

@O2 Hi. Just discovered that the monthly plan I phoned to cancel in/around March hasn't actually been cancelled and I'm still paying for it. Can't phone (as requested) and nothing on website for this type of query. Please advise as I've now paid 3 months extra. Thanx.

@O2 my parcel has not been delivered. @DHLParcelUK we’re supposed to deliver it today. I may have to cancel my order as I don’t know what is happening or where it is.

@giles2905 @EE @ThreeUKSupport @O2 @VodafoneUK It's bad when you can't get more than 1 bar.

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK Service is so crap

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK How rude