O2

O2 Outage Report in Sandown, Isle of Wight, England

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The latest reports from users having issues in Sandown come from postal codes PO36.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sandown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sandown, Isle of Wight, England 11/08/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandown, Isle of Wight, England

The most recent O2 outage reports came from the following cities: Portsmouth, Ventnor and Sandown.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • LeonJJDay Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • nevylou Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

  • northamsoul7 Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • John_Ferrett Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • jess_kenward94 Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • tomdearie Tom Dearie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tomdearie) reported from Portsmouth, England

    @O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • paulhayward200 Paul (@paulhayward200) reported

    @O2 @DisneyPlusUK Pity your network is so rubbish that we can’t use you data.😡😡😡😡

  • BobWriggles ᗷOᗷ ᗯᖇIGGᒪᕮᔕ ✌🏼 (@BobWriggles) reported

    I’d like to retract my previous tweet about @o2 network coverage being pants. I travel around a lot and this week I have been in Cumbria, Anglesey, Merseyside and Shrewsbury. It is in fact consistently NON EXISTENT

  • i_manjira Manjira B (@i_manjira) reported

    @O2 Thanks it shows on the web login but not on the app, often app doesn't sync current offers but all fine on a web browser - possible bug?

  • jonlonelyfan1 jon lonely fan (@jonlonelyfan1) reported

    @O2 I have been a victim of identity theft regarding an O2 contract how do i speak with some one from the fraud department? Customer service hung up on me 4 times. Please help

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @Alyshaa_134 @O2 I know exactly how you feel. They have the front to tell me to be patient!!! I’m paying for this! From what I’ve read, lack of investment in infrastructure has meant the service massively dropped very quickly. But they still add new phones to its network!!

  • Lil_rabbitfoot 'Yatesy was Roberts' (@Lil_rabbitfoot) reported

    @O2 Yes, My bank said straight away are you with O2 , they said lots of customers complaining since 7pm last night and it’s a known issue yes I have tried restarting my phone

  • paulhayward200 Paul (@paulhayward200) reported

    @O2 The longer I am with O2 the more I realise it’s like smoking. O2 like smoking is a waste of money it dose not serve a purpose and it bad for your health .In O2 case just been with them causes stress. In other words give up O2 and out them in the bin where they belong.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @sammyp_30 @O2 Your in now the circle of hell. Just tweet a compliant and add BBCWatchdog and Which magazine tags. This companies customer service is horrendous

  • thcsonic The Horizontal Coalition (@thcsonic) reported

    @O2 I live in N Cornwall and your network is so poor here. You boast about 5G and I’m lucky if I get 3G. I’m paying handsomely for a service you can’t deliver. Wish I chose @EE now. Really terrible customer service as well. Not happy. Sort it out.

  • karenwisdom Karen Wisdom (@karenwisdom) reported

    Shame on you @O2 - daughter charged £42 for sending a single ‘arrived safely’ WhatsApp (text) message to us from Turkish airport before turning off her data roaming for her whole holiday. Another customer lost! @MartinSLewis #mobiledata #ripoff