O2

O2 Outage Report in Sandown, Isle of Wight, England

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The latest reports from users having issues in Sandown come from postal codes PO36.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sandown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sandown, Isle of Wight, England 11/18/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandown, Isle of Wight, England

The most recent O2 outage reports came from the following cities: Portsmouth, Ventnor and Sandown.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

  • jess_kenward94 Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • Laura_Skin889 Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England

    @O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .

  • northamsoul7 Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • nevylou Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • John_Ferrett Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • LeonJJDay Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemlb1983 Gemma Burns (@Gemlb1983) reported

    @O2 i havnt been able to use Wi-Fi outside for 2 days now I never normally have any issues i normally receive 4G in my area. Are there any ongoing issues? I have tried restarting my phone etc .. DL5 area

  • ianson83 Vicky (@ianson83) reported

    @O2 is there a problem with your network as my partners internet isn't working

  • colinmccredie Colin McCredie (@colinmccredie) reported

    @simonhouston68 @O2 You tried going into one of the shops and seeing if they can help?? They changed one of our accounts last week & made a bit of a mess of it too.

  • Anqi_Win Anqi Win (@Anqi_Win) reported

    @O2 it has been 10 days now trying to set up voicemail. Numerous Phone calls, waiting 40-60 minutes for customer services to answer the phone, escalated to senior people to fix issue,promise that it would be fixed by Friday it is now Sunday! YOU HAVE TO DO BETTER @O2

  • Gazflint1971 Gary (@Gazflint1971) reported

    @O2 just got the Google watch lte and found out you don't support it. Any idea when you will start

  • juniperdt Magpie7 (@juniperdt) reported

    @virginmedia Yes. I've called, I've emailed, complained and visited in store as well as tagging them in the original post. More people should know how yours & @O2 are extremely unhelpful in resolving any of this, almost as if you don't need to care about customers or the service they receive.

  • simonhouston68 Simon Houston (@simonhouston68) reported

    @O2 So I’m now effectively being trolled by the @O2 customer service team. Having been left out £800 out of pocket after what they concede was their mistake. Beyond belief. Massive mistake to leave @VodafoneUK

  • NathFerguson Nath (@NathFerguson) reported

    @DargeKnight @O2 got the same issue masts are constantly not working I get less than 1mb speed and certain parts are non existant and are mug you off for the amount they charge and they expect us to pay about 14% extra in april for a service that is **** and they have no intention of improving

  • Anqi_Win Anqi Win (@Anqi_Win) reported

    @O2 is there anybody out there?? @O2 if I could I would cancel contract! Worst service ever!! #youcannitmaiethisup 10 days and counting to get voicemail set up. Rediculous😡😡

  • HJO1403 HJO1403 (@HJO1403) reported

    @O2 my phone isnt working while I'm away, can't get assistance on your website as it's asking to send me a text to get me logged in. Help?