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O2 outages and service status in Sandown, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Sandown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Sandown, England

The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Ryde, and Gosport.

CityProblem TypeReport Time
Cowes Total Blackout 8 days ago
Newport Phone 10 days ago
Portsmouth Total Blackout 14 days ago
Ryde Phone 19 days ago
Portsmouth Phone 30 days ago
Gosport Internet 1 month ago

Community Discussion

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O2 Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

  • dreamkatchme
    KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • NamuGriff
    Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • ajayparekh68
    Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • LeonJJDay
    Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • northamsoul7
    Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • rachelbymustang
    Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

  • B3Cx_
    Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • Waspsoton
    the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • Laura_Skin889
    Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England

    @O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .

  • John_Ferrett
    Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • rachelbymustang
    Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • MissTimeBunny
    Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • SarahJBurridge
    LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • dazkimber
    d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • kidsonthebchain
    New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • jess_kenward94
    Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • londondines
    london (@londondines) reported

    @elise_john85 @O2 I’ve had this problem for 2 weeks. They simply do not care #badcustomerservice

  • RiannaNaomi
    𝐑𝐈𝐀𝐍𝐍𝐀 ✨ (@RiannaNaomi) reported

    @O2 @Neens233 You didn’t answer the question. I’m experiencing the same issues with your app and I’m unable to pay my phone bill.

  • Felim_Doyle
    Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧 (@Felim_Doyle) reported

    Do @O2 5G Home Broadband devices have 4G/3G backup? Similarly, do your 4G devices have 3G backup? My home has always had variable coverage despite the surrounding area having a strong indoor and outdoor mobile signal. #5G

  • Matt_West85
    Matt West (@Matt_West85) reported

    @O2 shocking service. Anyone would think you would want customers to upgrade.

  • londondines
    london (@londondines) reported

    @O2 I am busy too and need to use my phone - which I can’t, despite paying you every month, because no one wants to help me, and this has been on going for 2 weeks. How is this acceptable?

  • elise_john85
    Elise (@elise_john85) reported

    So @O2 you have somehow left me with no phone signal despite saying there was an issue with my sim swap yesterday and it didn’t go through. I now have 2 phones, both with no signal for over 12 hours 😠😠

  • dmcnerney123
    Danielle McNerney (@dmcnerney123) reported

    @O2 New phone and SIM arrived today (wanted a new number) and the SIM isn’t working. Do I need to do something to activate it? If i do a SIM Swap, will that keep my previous number (which isn’t what I want?) #o2 #help

  • Anjelica1956
    Angela Atkinson (@Anjelica1956) reported

    @MarkKeenan5 @O2 I'm going to jump from O2 soon as I get round to it because their network has, in recent weeks, turned to crap. They tell me it's resolved but it's not. I too have been with since forever.

  • payn_dave
    Dave Payn (@payn_dave) reported

    Thank you @EE for responding. @O2 and @Three - improve your customer service.

  • VicDaBMX
    M for Marek (@VicDaBMX) reported

    @O2 Provide stable and consistent broadband connection, backed by customer service that delivers on its promise - oh, and maybe somebody that you can understand when talking to them... Unlike @virginmedia