O2

O2 Outage Report in Sandown, Isle of Wight, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sandown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sandown, Isle of Wight, England 12/12/2025 01:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandown, Isle of Wight, England

The most recent O2 outage reports came from the following cities: Portsmouth, Ventnor and Sandown.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

  • northamsoul7 Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • jess_kenward94 Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • John_Ferrett Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • LeonJJDay Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • nevylou Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • Laura_Skin889 Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England

    @O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveDavetron Dave (@DaveDavetron) reported

    @O2 can you help ? I used to have an o2 email back in the day and im trying to access an @EA account but to do so need access to my old email . is this possible ?

  • TBYPHawk AtT | tBYP Hawk (@TBYPHawk) reported

    @BenjiLee53 @O2 They’re **** at everything. 🙈 My contract is up this month and I’ll be gone.

  • 1stKingWICK3D KingWICK3D (@1stKingWICK3D) reported

    @virginmedia @O2 How about fixing your service as your internet is down again and again and again and AGAIN!!!! This is totally unacceptable!! £63 a month is a joke for this kind of service!!! I want compensation!!

  • 27sarahcox Sarah Cox (@27sarahcox) reported

    Very disappointed with the service from @EE. 89yr old emergency lifeline PAYG phone disconnected without notice. Claim to be UKs No1 network but your customer service is shocking, leaving my dad stranded. @O2 @VodafoneUK

  • FredFarnfield Freddie Farnfield - Standing With Ukraine (@FredFarnfield) reported

    After being told this and considering the ****** experience both me and my parents have had with @O2, we phoned up customer care and asked to leave. But we were told that to change airtime network, we had to pay off the entire device plan too which was like £450.

  • Flying_PigEG Flying_Pig (@Flying_PigEG) reported

    @O2 hello - I don't seem to be able to get a data signal whilst (roaming) in the US. Is there something which needs to be activated on my account to enable this?

  • syrikatulloch Sy🇯🇲 (@syrikatulloch) reported

    @O2 has the worst customer service I have ever experienced in my entire life. If you’re thinking about moving to a network go to @EE 😡😡😡

  • 86stonewaller Stephenmason (@86stonewaller) reported

    @EnglandRugby @jessbreach @O2 Another two tries on your comeback seems like you’ve never been away.

  • rs67_rs RS67 (@rs67_rs) reported

    @O2 Well that’s nice but why are your customer service agents saying 24-48 hours? That is what frustrates me. If they were honest and said what you are saying then I might not have tried to cancel the order. Why do things only start working when you are publicly criticised here?

  • SouffleGirl13 Souffle Girl (@SouffleGirl13) reported

    @O2 could you help? I need to recylce an old phone as part of my upgrade but no idea how😵‍💫