O2

O2 Outage Report in Sandown, Isle of Wight, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sandown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sandown, Isle of Wight, England 12/19/2025 12:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandown, Isle of Wight, England

The most recent O2 outage reports came from the following cities: Portsmouth, Ventnor and Sandown.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

  • Laura_Skin889 Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England

    @O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

  • nevylou Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • John_Ferrett Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • LeonJJDay Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • northamsoul7 Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • jess_kenward94 Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • smallpotatoes35 David McCloskey (@smallpotatoes35) reported

    @Michael53878801 @O2 Yes it's on an exclusive UK contract with O2 but you can buy them sim only for any network from £400. What phone do you have?

  • _catlow Martyn Catlow (@_catlow) reported

    @LutzSchueler Hey Lutz @LutzSchueler . Great to see O2 getting these results ! BUT why after years of promises on rural 4G coverage has my signal at a fixed rural location got worse ? No one at @O2 seems able to give support, they just say the area has patchy coverage. Please Help.

  • johnrburn John Burn (@johnrburn) reported

    @o2 Presume I simply make the police aware of this? How can your staff get away with this? For what reason would my account suddenly cease working, not allow any text or voice or data service, nor WiFi calling etc? Account is in good standing. Acceptable?

  • alisonsmithSP alison smith (@alisonsmithSP) reported

    @O2 @andrea75x you can’t check though because then it asks you to sign in with your phone number, they send you a text but you don’t have the phone yet?

  • Manley62 Mark Manley 🧡 (@Manley62) reported

    Next up - no @O2 signal in my house - near Dartford in Kent

  • speelingmstake Freya (@speelingmstake) reported

    @O2 So you're just going to ignore this problem and hope it goes away? Cos I'm still having to hop from WiFi to WiFi. No 4g or 5g available anywhere in Glasgow.

  • Chefy_alicia Alicia Fenton (@Chefy_alicia) reported

    @O2 Am still having issues have already tried those. Thanks

  • sparkles589 Cat (@sparkles589) reported

    Hello @O2 my other half has 4GB of data, but he can't seem to get anymore and has only used 1.7GB. Can you help? It's really frustrating he can't get Internet unless in the house or on a public WiFi.

  • gibbsy55 David Gibbs (@gibbsy55) reported

    @O2 I ordered a new sim on the 26/8. Still not received.I called you Saturday and apparently you raised an incident-no response.I called yesterday to cancel-told I would get a call back same day-no response.Appears I can neither receive the sim or cancel it.What’s going on?

  • samj326_sam Sam (@samj326_sam) reported

    @O2 your Western Favell store is poor! Completely incompetent staff who are rude and zero knowledge! A staff member tried telling me I was stupid for buying new apple watch ultra from Apple as O2 sold it for £549! I explained highly unlikely as it £849 everywhere else