O2 outages and service status in Sandown, England
Why is my O2 service not working?
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sandown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Sandown, England
The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Ryde, and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Total Blackout | 8 days ago |
|
|
Phone | 10 days ago |
|
|
Total Blackout | 14 days ago |
|
|
Phone | 19 days ago |
|
|
Phone | 30 days ago |
|
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandown, England
Latest outage, problems and issue reports in Sandown and nearby locations:
-
KatKat (@dreamkatchme) reported from Gosport, England@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
-
Namu Griff (@NamuGriff) reported from Portsmouth, EnglandSeems @O2 is having issues in Portsmouth today.
-
Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
-
Ajay Parekh (@ajayparekh68) reported from Portsmouth, England@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
-
-
Sonny ⚓️ (@sonnybyng) reported from Portsmouth, EnglandDon’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
-
Ben Harding (@northamsoul7) reported from Wootton Bridge, EnglandI assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
-
Rachel Marian Digby (@rachelbymustang) reported from Sandown, England@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
-
Pat Waistnidge (@grannypatt) reported from Sandown, England@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
-
Becci (@B3Cx_) reported from Portsmouth, England@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
-
the devil (@Waspsoton) reported from Portsmouth, EnglandWtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
-
Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England@O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .
-
Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England@O2 thanks - signal now back and all my messages company coming through 🙄
-
Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, EnglandReally fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
-
Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
LadyIOW (@SarahJBurridge) reported from Ryde, EnglandPlease help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
-
d kimber (@dazkimber) reported from Portsmouth, England@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
-
New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
-
Jess 🐧 (@jess_kenward94) reported from Portsmouth, England@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
london (@londondines) reported@elise_john85 @O2 I’ve had this problem for 2 weeks. They simply do not care #badcustomerservice
-
𝐑𝐈𝐀𝐍𝐍𝐀 ✨ (@RiannaNaomi) reported@O2 @Neens233 You didn’t answer the question. I’m experiencing the same issues with your app and I’m unable to pay my phone bill.
-
Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧 (@Felim_Doyle) reportedDo @O2 5G Home Broadband devices have 4G/3G backup? Similarly, do your 4G devices have 3G backup? My home has always had variable coverage despite the surrounding area having a strong indoor and outdoor mobile signal. #5G
-
Matt West (@Matt_West85) reported@O2 shocking service. Anyone would think you would want customers to upgrade.
-
london (@londondines) reported@O2 I am busy too and need to use my phone - which I can’t, despite paying you every month, because no one wants to help me, and this has been on going for 2 weeks. How is this acceptable?
-
Elise (@elise_john85) reportedSo @O2 you have somehow left me with no phone signal despite saying there was an issue with my sim swap yesterday and it didn’t go through. I now have 2 phones, both with no signal for over 12 hours 😠😠
-
Danielle McNerney (@dmcnerney123) reported@O2 New phone and SIM arrived today (wanted a new number) and the SIM isn’t working. Do I need to do something to activate it? If i do a SIM Swap, will that keep my previous number (which isn’t what I want?) #o2 #help
-
Angela Atkinson (@Anjelica1956) reported@MarkKeenan5 @O2 I'm going to jump from O2 soon as I get round to it because their network has, in recent weeks, turned to crap. They tell me it's resolved but it's not. I too have been with since forever.
-
Dave Payn (@payn_dave) reportedThank you @EE for responding. @O2 and @Three - improve your customer service.
-
M for Marek (@VicDaBMX) reported@O2 Provide stable and consistent broadband connection, backed by customer service that delivers on its promise - oh, and maybe somebody that you can understand when talking to them... Unlike @virginmedia