O2

O2 Outage Report in Sandown, Isle of Wight, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sandown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sandown, Isle of Wight, England 12/02/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandown, Isle of Wight, England

The most recent O2 outage reports came from the following cities: Portsmouth, Ventnor and Sandown.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone
United KingdomVentnor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

  • northamsoul7 Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • nevylou Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • John_Ferrett Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • jess_kenward94 Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • tomdearie Tom Dearie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tomdearie) reported from Portsmouth, England

    @O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • LeonJJDay Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Davzyy Davesh (@Davzyy) reported

    @O2 hello how do i get my data doubled with the Volt offer? Im a customer of both o2 and Virgin Media but cant see my data been doubled??

  • megankaty95 Megan katy (@megankaty95) reported

    Lol @O2 is generally the worst network i have ever come across.

  • GlacierShazada ShazadaGlacier (@GlacierShazada) reported

    @CitizensAdvice @o2 for me not to be able to cancel my subscription from the o2 website or the @disneyplus app/ website, is this not a subscription trap? On Disney I’m referred to O2 where I’m able to upgrade very easily, add on extras easily but to cancel and view- impossible

  • Florenc00526929 Florence The Wonder Cat (@Florenc00526929) reported

    @maisiethetortie @O2 @SkyBroadband Sky are idiotic.Last week I complained and said i couldn't use voice telephone due to hearing impairment. She replied on Twitter saying 'no worries, ring us on your mobile when you're out and about! They're very anti disability. Their signing/messaging service is not working.

  • maisiethetortie Maisie the Tortie - NHS - Get Boosted! (@maisiethetortie) reported

    @Florenc00526929 @O2 @SkyBroadband Is there a local advocacy service you can access to help you?

  • MW1CGG JamesB 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MW1CGG) reported

    I have the best e-mail address in the world for my name. Had it since the 90s. @o2 are the only ones that won't accept it because their e-mail validating code is crap. I had to create an alias because they won't accept only character before the @.

  • Florenc00526929 Florence The Wonder Cat (@Florenc00526929) reported

    @maisiethetortie @O2 @SkyBroadband They say if I could call, their engineer would be able to fix it remotely. But since I can't, tough.

  • BabyBrownRabbit Phillippa Szladowska (@BabyBrownRabbit) reported

    @O2 can you help pls I have a Priority code for Odeon on 14 Feb but it says I’ve used it when I haven’t. Thanks

  • Hobbsywobbsy Paul Hobbs (@Hobbsywobbsy) reported

    Hello @O2, my wife upgraded our virgin, it included an O2 sim. The account has been setup in someone else’s name (I have her name and address), but you’ve successfully managed to setup a direct debit and charge us. We’ve spent hours on the phone to virgin and yourselves. Help??!

  • glenry Nicola Chalmers (@glenry) reported

    @O2 but it takes 24 hr-48 hours for a manager to phone you back. Cancelled my contract 2 days after my sim arrived as I couldn’t get a signal but still trying to charge me the full contract even though they can see I haven’t used it!