O2 Outage Report in Sandown, Isle of Wight, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandown, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Cowes, Portsmouth, Ryde, Newport and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes |
Wi-fi | |
| Portsmouth |
Phone | |
| Ryde |
Wi-fi | |
| Ryde |
Internet | |
| Cowes |
Internet | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandown, England
Latest outage, problems and issue reports in Sandown and nearby locations:
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Tom Dearie 🏴
(@tomdearie) reported
from
Portsmouth, England
@O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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KatKat
(@dreamkatchme) reported
from
Gosport, England
@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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Kellie Alice Johnson
(@MissTimeBunny) reported
from
Portsmouth, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Ben Harding
(@northamsoul7) reported
from
Wootton Bridge, England
I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Louise Lea
(@nevylou) reported
from
Portsmouth, England
@O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.
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Jess 🐧
(@jess_kenward94) reported
from
Portsmouth, England
@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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Rachel Marian Digby
(@rachelbymustang) reported
from
Portsmouth, England
Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle
(@mksmjp) reported
@callmerichie86 @O2 Having the same issues. Hasn’t updated with a new bill either
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Ash Low
(@crash__low) reported
@O2 Hi there I took out a contract with the condition that I would get £100 for trading in my old phone. I was told it would take 3-5 working days to be paid. That was 8 days ago and I've received nothing. Not happy so looking to cancel the contract.
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Jade Watton (Taylor's Version) ❤️🧣🎀
(@JadeWatton) reported
Hi @O2 . I have made several complaints via email about my service. Been in store where they have advised me they can do nothing. Called customer services where they have explained that they cannot help me as it is being dealt with by the complaints department
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BR1GH7Y
(@BR1GH7Y) reported
@o2 4g is a joke. Worst provider hands down.
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Andrew Walker
(@filmAlive) reported
@O2 hi can you help please. I'm having trouble activating my extra and I've only got 3 days left. Can you assist please?
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Dan Langford
(@DanJLangford) reported
@O2 what’s your telephone number please for some help regarding my account?
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London to Boston
(@londontoboston) reported
@O2 The 02 priority voucher can’t be used to redeem the pistachio iced latte even though it’s included in the terms and conditions. The voucher didn’t go through at the till and they refused and I wasn’t to redeem for this. Please kindly sort this issue out.
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Rob B ⭐⭐⭐⭐⭐⭐
(@Robbbridge) reported
@O2 Everytime I try that I struggle to get through and I can't understand anyone I speak to, it's an absolute waste of time. I have a contract with o2 for me and my son but I'm seriously thinking of moving to another provider purely because of the poor customer service
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David Kirby
(@Flapper_Kirby) reported
@O2 is there any chance you can sort your coverage in the EN4 area? It is absolutely shocking still! You are more than happy to increase bills but your service is awful. Please don’t respond with the standard reply and ask if I have access to WIFI again.
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Richard Guest
(@gue5ty84) reported
@O2, @Telefonica_En, are you going to compensate for me for having no/very poor signal for the past week? I’ve had no internet, phone calls cut off and text messages not sending! Not very happy and really disappointed!