O2 Outage Report in Sandown, Isle of Wight, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Sandown, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Gosport, Cowes, Lee-on-the-Solent, Portsmouth and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Phone | |
| Cowes |
Phone | |
| Lee-on-the-Solent |
Total Blackout | |
| Portsmouth |
Phone | |
| Ryde |
Internet | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandown, England
Latest outage, problems and issue reports in Sandown and nearby locations:
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Tom Dearie 🏴
(@tomdearie) reported
from
Portsmouth, England
@O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city
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Louise Lea
(@nevylou) reported
from
Portsmouth, England
@O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.
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Jess 🐧
(@jess_kenward94) reported
from
Portsmouth, England
@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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KatKat
(@dreamkatchme) reported
from
Gosport, England
@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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Rachel Marian Digby
(@rachelbymustang) reported
from
Portsmouth, England
Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Kellie Alice Johnson
(@MissTimeBunny) reported
from
Portsmouth, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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Ben Harding
(@northamsoul7) reported
from
Wootton Bridge, England
I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Tarrant
(@leglessmarshal) reported
@O2 I ordered a phone upgrade yesterday which DPD attempted to deliver today. It seems YOU should have sent me a pin number to quote but nothing received here by email or on old phone. I tried to call you for help but instead I am going around in circles with your AI idiot. HELP!
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Mike C
(@MikeC0616129283) reported
@O2 Your Website and App won't let me login. I've complained via email in two sessions in the last few weeks. I have had no response. Now am being threatened with disconnection and service termination. Your service has not responded. Any suggestions?
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Gerard Duffy
(@gpduffy44) reported
@MarilynLeask @O2 What was solution
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Cara
(@lennonsghirl) reported
@O2 The tips link is pointless .. anyone on the O2 network has issues in the majority of Coatbridge area
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Gerard Duffy
(@gpduffy44) reported
@O2 Cannot make/receive calls roaming on payg. Appears to be known issue as o2 payg has no 4G calling support. Any solutions welcome?
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Jo Swords
(@thedemonpigs) reported
@O2 I have messaged you as it is not working.
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Marilyn
(@womaninblue1050) reported
@AlisonLMercer @O2 @virginmedia Yes there are loads affected. There’s a Facebook group specifically for problems with Virgin and this problem is highlighted significantly.
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Andrew Myers
(@andrew_myers) reported
@O2 Hi- I have not received my o2 volt benefits despite being a virgin media customer, my accounts being linked and your customer service team confirming my account is eligible. I joined o2 in June - so why has it taken so long to receive my double data please?
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Sarah Murphy
(@sarahsarah71) reported
@O2 I am unable to log into My o2 account- I keep adding my email address and get stuck in a loop of verification and email submission - I’ve been trying for days and days, please can you help?
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Arise GTM - HubSpot for B2B SaaS & Fintech
(@AriseGTM) reported
@O2 guys I'm trying to pay my bill and I'm in an endless loop of texts and a automated answer service that only offers more texts. How have you made it so hard to pay? The link to verify my emails happened 5 times this morning. Can't access the O2 app for the same reason