O2

O2 Outage Report in Sandown, Isle of Wight, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sandown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sandown, Isle of Wight, England 06/01/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandown, Isle of Wight, England

The most recent O2 outage reports came from the following cities: Portsmouth and Ryde.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Phone
United KingdomRyde Phone
United KingdomRyde Phone
United KingdomGosport Phone
United KingdomGosport Internet
United KingdomPortsmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • jess_kenward94 Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • northamsoul7 Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • John_Ferrett Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • LeonJJDay Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • Laura_Skin889 Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England

    @O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • nevylou Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bethym09 Beth Mitchell (@bethym09) reported

    Please avoid @O2. Can't manage their direct debits, blame customers for their internal errors, complaint process is non existent I'm left with a damaged credit rating and constant payment issues. They're service is abysmal. I've been hung up on, laughed at, LIED TO etc!

  • kaaatzx KT (@kaaatzx) reported

    @O2 I can’t make calls and I’ve got no 4g either. Was the same all day and still the same now. I’ve checked all my settings, it’s nothing I’ve done. And your website says you’re having issues at every postcode I enter ?

  • DGovia Diane Govia (@DGovia) reported

    @O2 Brentcross store. Customer service very rude. I have a voucher to use. Was told store closes at 6.30pm arrived at 6.10pm and shutters were down. The voucher is given to ensure O2 customers visit the store. However customer service was very poor.

  • BigGayMark Mark Robinson (@BigGayMark) reported

    @O2 is there anyone who can sort my f*cking issue out? My account shows as disconnected (which it isn’t) am unable to get this sorted via customer service. 4 weeks and still no further forward.

  • chloeannelillia chloé (@chloeannelillia) reported

    @O2 is there anyone i can contact about my bill? i paid my phone off over a year ago and the contract was supposed to come down yet i’ve noticed i’m somehow being charged more than my old contract?

  • Tashie_Princess Tashie Mitchie (@Tashie_Princess) reported

    @O2 HOW HAVE I STILL GOT NO SIGNAL AFTER 3 weeks #o2

  • JDSeb And Still..... (@JDSeb) reported

    @O2 Nope it doesn’t your signal is just shocking I’m this area 😔😔 phone calls are near impossible unless I stand in one specific spot in my garden

  • TaraBrownEyes1 Tara Lee Oldfield (@TaraBrownEyes1) reported

    @O2 What is going on with the network in the SE16 area this weekend? Been losing connection and WiFi connection on and off all weekend??

  • SimpsonHeather_ Heather Rilling (@SimpsonHeather_) reported

    @O2 absolutely horrendous customer service from you guys today and for the past week to be honest, upgraded with you and still waiting for the phone to arrive, been a whole week now and just had a really rude o2 customer service woman hang up on my husband - what now O2??

  • 0Neji Ben Palmer (@0Neji) reported

    Here's a guide on how not to get an eSim with @O2 SPOILER: Phone mobile network providers are all seriously lacking in customer service.