O2 Outage Report in Wootton Bridge, Isle of Wight, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wootton Bridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wootton Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Wootton Bridge, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Portsmouth, Bembridge, Southampton, Havant, Ryde, Newport, Cowes, Cosham, Waterlooville and East Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Bembridge |
Total Blackout | |
| Southampton |
Phone | |
| Havant |
Total Blackout | |
| Portsmouth |
Total Blackout | |
| Ryde |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wootton Bridge, England
Latest outage, problems and issue reports in Wootton Bridge and nearby locations:
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Kellie Alice Johnson
(@MissTimeBunny) reported
from
Portsmouth, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Rachel Marian Digby
(@rachelbymustang) reported
from
Portsmouth, England
Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@egg_ay @O2 Mr krabbs would never
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Raj 🇬🇧🇪🇺💻🖥️👨🏽🎓 🔶
(@RealCainMosni) reported
Trying to get support from @O2 is like pulling teeth these days. First I get directed to 'sales' and a predicted wait of 30 minutes. I call back and the automated 'service' says "down load the app, goodbye". The fact that I can't use it and it is irrelevant eludes them.
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Amy Rogers
(@amy_rogers) reported
@O2 No its constant. Struggles to buffer and loses 4G in my home, on the way to work and in work. The WiFi at home & work isn't great so I rely on my 4G & it's just been awful lately. Wondering if it's a mast thing? Or my sim?
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Amanda Davies
(@penguinmand) reported
@O2 as you don't answer your phones and it isn't plain on the app please tell me how to cancel Disney+. Don't refer me back to them as it's just a link back to your app.
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Kerry Stanley
(@KerryAStanley) reported
@O2 how do I cancel an order made today? I was notified after order confirmation sent you're having issues with a supplier & you don't know when it will arrive. How about you put that detail on your site before people commit. If I'd known that I would've chose a different phone
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Tracy
(@TracyA_C) reported
On hold with @O2 for 1 hour and 17 minutes. Surely they are the #worst phone company ever? I hear all the nightmare stories now but wish I was warned first. #scammers #crooks
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Raj 🇬🇧🇪🇺💻🖥️👨🏽🎓 🔶
(@RealCainMosni) reported
Trying to get support from @O2 is like pulling teeth these days. First I get directed to 'sales' and a predicted wait of 30 minutes. I call back and the automated 'service' says "down load the app, goodbye". The fact that a) it isn't relevant to my problem, and b) eludes them.
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Joshua Wright
(@JoshChunkWright) reported
@O2 are absolutely ****. Apparently I owe 1p, received an enforcement and termination letter, was on hold for over 40 minutes only be told I need to be put in another queue. Oh and I've asked them to collect the 1p with the monthly bill numerous times 🤯
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Trixie
(@Trixie97392399) reported
@O2 I have sent you a DM regarding my expired contract not being moved under your auto change terms. Despite me receiving a letter advising that it would. I called your team who tried to sell me a 12 month contract and then cut me off. I’m very disappointed with this service
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Kim Hughes
(@KimHughes1) reported
Trying to get an issue solved with @O2 is impossible. Can’t talk to a human and the chat service is useless. How hard is is to speak to an advisor!!!! #O2useless
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James Bryan
(@jameswbryan) reported
@O2 I have sent a DM I hope you can help me sort out my issue!