O2 Outage Report in Shanklin, Isle of Wight, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shanklin, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shanklin, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Portsmouth, Gosport, Shanklin, Cowes and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Gosport |
Phone | |
| Gosport |
Phone | |
| Portsmouth |
Phone | |
| Shanklin |
Internet | |
| Cowes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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Rachel Marian Digby
(@rachelbymustang) reported
from
Portsmouth, England
Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Jess 🐧
(@jess_kenward94) reported
from
Portsmouth, England
@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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Kellie Alice Johnson
(@MissTimeBunny) reported
from
Portsmouth, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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Tom Dearie 🏴
(@tomdearie) reported
from
Portsmouth, England
@O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Ben Harding
(@northamsoul7) reported
from
Wootton Bridge, England
I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
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Laura Skinner😇 💜Fibromyalgia warrior💜♿
(@Laura_Skin889) reported
from
Newport, England
@O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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KatKat
(@dreamkatchme) reported
from
Gosport, England
@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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Louise Lea
(@nevylou) reported
from
Portsmouth, England
@O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey plant 🇺🇦🇪🇺
(@Plantstacey) reported
@O2 this seriously is the shittest network and customer service ever. For 2 months now have been ignored and nothing been done. #shitcustomerservice #badservice @Ofcom
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Amber James ♡
(@Ambz1810) reported
@O2 I’ve had no signal for 2 days…I have checked our area and there isn’t any current issues.
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J Hill
(@Murtle007) reported
@O2 can someone please give an update in the DY6 area no signal or 4g from Sunday. Not acceptable
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Lucy Smale
(@LucySmale4) reported
Waiting in @O2 Plymouth store. Third in the queue, two advisors working and two members of staff doing nothing! Can't help, must wait for an advisor - how much are they getting paid??! #whythewait
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i johnson
(@ijohnson19) reported
@O2 I am so fed up with being fobbed off by 02 i couldn’t make or receive calls on my 6 month old phone so I was near a store , I went in and they just tried to sell me a new phone, called customer service and after a 45 minute wait was told upgrading network, in 4 areas
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Macula
(@The_Macula) reported
Hey. @o2 hung up on us 6 times over 4 hours and are still not dealing with the issue 👍🏻
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Rony Mac
(@TheRONYBrand) reported
Anyone elses @O2 network today just be like "**** it"?
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Luke Battams
(@battams_luke) reported
@O2 For the past couple of weeks i have been getting 5G and signal but now forbthe past couple of days i have been getting 4G and a tiny bit of bar for signal could you please let me know what is happening from the o2 cartoonist and hope you are all ok 👍
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David White
(@DavidWhite_IO) reported
@O2 still no response on my SIM card??? No DM, nothing! Also your chat bot and other tools you use are really poor… anything to not use humans ey
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Claire Picken
(@hammerett) reported
@O2 please can sombody reply to my inbox!!! I have a bug complaint and nobody wants to help..