O2 Outage Report in Newport, Isle of Wight, England
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The latest reports from users having issues in Newport come from postal codes PO30.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Ryde, Cowes, Newport, Gosport, Portsmouth and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Ryde |
Internet | |
| Cowes |
Internet | |
| Newport |
Wi-fi | |
| Ryde |
Total Blackout | |
| Newport |
Phone | |
| Gosport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Ben Harding
(@northamsoul7) reported
from
Wootton Bridge, England
I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Laura Skinner😇 💜Fibromyalgia warrior💜♿
(@Laura_Skin889) reported
from
Newport, England
@O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie 'reech' Walker
(@re_reech) reported
@O2 No\low signal in WV4 4AD - usually full bars, but for the past 5 days one bar and calls can't be made and using data is sketchy. Can't report things on your coverage map, it says things okay, but no data, cals, etc. - can you send engineer or provide contact details?
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Treehk
(@Treehk2) reported
@O2 @FaiMunyui I don’t think she will be so excited once she knows how dire customer service is at O2.
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Treehk
(@Treehk2) reported
@NickCollinsPod @O2 O2 don’t give two hoots about their customers otherwise they would improve their dire customer service.
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GauBan_Penguin 🐧
(@GauBan) reported
@O2 what the hell, I called up with an issue regarding call forwarding on my phone your staff has cut off my phone. Not network access and get message Sim is not provisioned for voice. Now sat on phone paying to speak to someone for 20 minutes no hold.
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Tee
(@teebluebird) reported
@O2 Yes I’m doing next Monday 7th I’ve been on the actual website also tried signing in and still having the same issue will try again tomorrow
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Draft
(@ShareZone5) reported
@O2 CAN YOU CHECK YOUR DIRECT MESSAGES, JUST WASTED 1 HOUR ON YOUR CRAP ONLINE CHAT AND 1 HOUR WAITING FOR SOMEONE TO ANSWER YOUR PHONES.
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Treehk
(@Treehk2) reported
@O2 O2 have written “If you'd prefer to speak with someone over the phone, you can call us on 03448090202. However, we would like to help from here. If you send over the account number/mobile number for the fraudulent account, we can take a closer look”
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Holmezy
(@allancooper007) reported
@O2 I am absolutely disgusted in your customer care tonight. Asked me for DM so I did, then you proceed to ignore it, and ignore further tweets I sent you.
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Lauren 🐱🌻🌍 #BeKind
(@laurenjean23) reported
Does @O2 chat still exist? I was meant to have O2 ring me tonight but they didn’t phone - I need help/advice
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KelticΔ
(@KelticDelta) reported
@EE £16!? Yikes! I got a SIM only from @O2 for £6 a few weeks ago and they didn’t even **** up my life in 2011 by offering me no service for 18 months and then sending a debt collector after me when I stopped paying.