O2 Outage Report in Newport, Isle of Wight, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Cowes, Portsmouth, Ryde, Newport and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes |
Wi-fi | |
| Portsmouth |
Phone | |
| Ryde |
Wi-fi | |
| Ryde |
Internet | |
| Cowes |
Internet | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rock Lobster
(@MissWittank) reported
@gffcontwitch @O2 I left Virgin to go to O2 as Virgin was so bad! I couldn't believe it when they announced they were merging. 🙄
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Alana-Dee
(@AlanaDee_1) reported
@O2 would like help as I can’t call due to my phone being cut off
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Icarus69
(@Icarus691) reported
@O2 why do you just cut off people wanting to query their bill? Are we expected to just pay and not ask questions? Customer service across the board is atrocious, not just o2. As long as they get paid, these massive businesses do not give a $&1/
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Karla X
(@karlax1x) reported
@O2 your insurance policies are a rip off loyal customer since 2016 and you decline a genuine claim!!!! Disgusting service
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Andras Kalinics
(@AKalinics) reported
@O2 worst ever experience. Called weeks before my holiday if will have internet in Montenegro and was told will have everything working as at home.Yeah nothing at all! Couldnt call,not even contact host at airbnb cos had no internet.Nightmare!
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Rock Lobster
(@MissWittank) reported
So @O2 delivered one of the texts I sent to my mum on Friday at 4am this morning. Her sister is ill in hospital so she thought it was the ward contacting her with bad news. 😡 Meanwhile texts from the £50 backup phone I got from @ThreeUK are now working perfectly. 👍
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MSC
(@mscdy) reported
@O2 I was a VM customer, i signed up for Volt, asked about promotions and was told to speak to O2 - O2 said wrong info talk to VM, called Vm told promotions 4 new customer only cancelled the order, got bill by o2, resolved but now have just got another 02 bill I don’t have contract!
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Norrie14
(@Norrie1983) reported
@O2 @Tobar26th Good luck with this. Phone staff in South Africa are the worst, social media team painfully slow & no help at all.
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Mike Bignall
(@Yodasnuts) reported
@O2 Hi, what have you changed the chat in My O2? It was brilliant! Awful now, just wanted to ask a question. Now have to choose from 4 options and can't connect.
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Mike Cheeseman
(@mikecheeseman72) reported
@O2 It is way outside of your timescales for acknowledging this complaint. As said I'll keep posting daily until dealt with, so I suggest you chivvy them along.