O2 outages and service status in Newport, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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d kimber (@dazkimber) reported from Portsmouth, England@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Simon Heaps (@SimonHeaps4) reported from Lymington, England@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Jess 🐧 (@jess_kenward94) reported from Portsmouth, England@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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Sonny ⚓️ (@sonnybyng) reported from Portsmouth, EnglandDon’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Euan McGrath (@madonadventure) reported from Locks Heath, England@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, EnglandReally feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Ajay Parekh (@ajayparekh68) reported from Portsmouth, England@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Tom Dearie 🏴 (@tomdearie) reported from Portsmouth, England@O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city
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Charlotte Oake (@CharlieOake) reported from Fareham, England@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England@O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .
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Rachel Marian Digby (@rachelbymustang) reported from Sandown, England@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England@O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works
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Becci (@B3Cx_) reported from Portsmouth, England@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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the devil (@Waspsoton) reported from Portsmouth, EnglandWtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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KatKat (@dreamkatchme) reported from Gosport, England@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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Tony Lewry (@TonyLewry1) reported from Locks Heath, England@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pridgers (@pridgway65) reported@kokeshimum @O2 Because we live in a country filled with ******* that have read somewhere the 5G mast will hurt them, but they did not see the report that said it was fine because they didn’t get a signal, we have the tech, just don’t use it.
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Becky Mollon (@BeckyMollon) reported@O2 It started working at 10:05. Unfortunately the venue I want isnt doing VIP in the presale after all that! Thanks for your help anyway.
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nick renshaw (@nickrenshaw5) reported@O2 @27rufus Do not listen to a word these criminals tell you! I've been trying to get this shite contract cancelled since it ended in October last year but their useless AI assistant cannot verify us because the system does not work! I shall be making another complaint about this!
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Ruben E Tita (@ruben_tita) reported@O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.
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ShinP3ngy (@NotSoP3ng) reported@lloydoh17 @O2 I’ve been with them a very long time and never had issues like I have each month I’m looking at other networks coz the constant price increases and the drop in service it’s not worth it tbh
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Andy Reynolds (@oit_andy) reported@kokeshimum @O2 Yep, I live in Milnrow, signal is fine there but if I drive up Huddersfield road or Todmorden road the signal completely disappears. It’s hilarious when they add another number to the “G” when some places in the U.K. haven’t event got 1G.
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Natalie Mc (@MyApocalypse_) reported@O2 wtf is going on with the signal recently? Status checker says nothing wrong anywhere, but my 1-2 bars of 4G that is useless say otherwise, sick of paying money to get no signal
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COMIC STRIP GAMER (@FangtasiaT) reported@o2 A company i had a phone #contract with for 16 yrs. Then when it was time to change my contract #loyalty meant nothing. I was offered a worse phone for the same tarrif. I explained I was long term customer doesnt that matter. The guy shrugged his shoulders. I went to a rival
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Leslie Gilbert (@lesgilbertlazer) reported@O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!
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LH_88 (@lloydoh17) reported@O2 @NotSoP3ng Signal is appalling these days as well.