O2 Outage Report in Locks Heath, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent O2 outage reports came from the following cities: Portsmouth and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Portsmouth |
Phone | |
| Southampton |
Phone | |
| Southampton |
Internet | |
| Eastleigh |
Phone | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@egg_ay @O2 Mr krabbs would never
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DanDaMan
(@DanDeDooDah) reported
@O2 If you want to help give me the number for your fraud department................. No ????? Exactly, as useless as the customer service. Dont give a **** about customers but still want my 200 a month......... dont think so
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polothepup
(@polothepup) reported
@DracorumOrder @virginmedia @O2 I’ve had slow WiFi and slow data on and off at times, same networks...
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Brittany 🏎⚽️
(@d0ttyB) reported
@O2 no phone signal at all in South Wales SA14, a wasted trip to the shops as I couldn’t use Apple Pay! Properly embarrassing to walk out of the shops not being able to pay, and embarrassing that it’s 2021 and you’re still having signal outages 🥴
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Alexandra
(@alexandrawrig) reported
@O2 Just to add - I’ve also called your customer service number around 10 times. Each time I am told the new number will show in 24h. Nothing has changed in 3 weeks. I can send you screenshots of every call. I’m a new customer to 02 and the service has been absolutely abysmal.
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Dracorum Order
(@DracorumOrder) reported
.@virginmedia Is there an outage in Croydon? I have multiple neighbours who are experiencing connectivity issues today. Also frustrating to have @O2 backup hit with similar issues too. Is this merger going to be a disaster?
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Chris Morris
(@chrisBRFCmorris) reported
Awful service and help from @O2. As a loyal customer from the start, I’ll definitely be leaving ASAP! Promised a call back from management 8days ago and still waiting! Not getting what I pay for each and every month and what’s agreed in contract! @virginmedia
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prosecco_mammy
(@jessicarachel78) reported
@O2 sort it@out is it… No signal in Llanelli South Wales All Day FFS… this is not what I pay for!!!!
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Chris Morris
(@chrisBRFCmorris) reported
@O2 Very poor or zero 4g signal. Been ongoing for months now. Tried everything I’ve been advised, also a new sim...still having the same issues! The very unhelpful and rude man I spoke to last week promised me that a member of the management team would contact me....still waiting
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CKN
(@CKN_pink) reported
@O2 why is your o2 priority app always not working. No point having offers if I can’t use it 😤
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la diabla 💘
(@26600juju) reported
@O2 tell me how you’ve managed to mess up so bad again to send me fully broken air pods do you even have any respect for your customers