O2 Outage Report in Locks Heath, Hampshire, England

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Locks Heath, England

The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, Ryde, Gosport, and Wallington.

City	Problem Type	Report Time
Cowes	Total Blackout	7 days ago
Newport	Phone	8 days ago
Portsmouth	Total Blackout	12 days ago
Southampton	Internet	17 days ago
Ryde	Phone	17 days ago
Southampton	Total Blackout	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

• 
  Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported 2 minutes ago from Southampton, England

  @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

• 
  Sonny ⚓️ (@sonnybyng) reported 6 minutes ago from Portsmouth, England

  Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

• 
  ali (@philpott260) reported 7 minutes ago from Southampton, England

  @O2 customer services please stop hanging up and please sort my refund. Poor...

• 
  Kellie Alice Johnson (@MissTimeBunny) reported 9 minutes ago from Portsmouth, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Simon Heaps (@SimonHeaps4) reported 10 minutes ago from Lymington, England

  @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

• 
  KatKat (@dreamkatchme) reported 14 minutes ago from Gosport, England

  @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

• 
  Conor O'Neill (@conor_oneill94) reported 16 minutes ago from Southampton, England

  @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

• 
  James Watson (@barnabuswatson) reported 16 minutes ago from Waterlooville, England

  @O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.

• 
  Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported 17 minutes ago from Southampton, England

  @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

• 
  Nikki Brown (@nikkibrown63) reported 17 minutes ago from Romsey, England

  Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

• 
  sarah gilbert (@diamonddivabird) reported 18 minutes ago from Southampton, England

  Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

• 
  Namu Griff (@NamuGriff) reported 18 minutes ago from Portsmouth, England

  Seems @O2 is having issues in Portsmouth today.

• 
  Detainment Dave (@DavidPalman) reported 25 minutes ago from Southampton, England

  @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

• 
  the devil (@Waspsoton) reported 32 minutes ago from Portsmouth, England

  Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

• 
  Shaun O’Brien (@shaunobrien_) reported 35 minutes ago from Portsmouth, England

  @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

• 
  James Watson (@barnabuswatson) reported 36 minutes ago from Waterlooville, England

  @egg_ay @O2 Mr krabbs would never

• 
  Rachel Marian Digby (@rachelbymustang) reported 46 minutes ago from Portsmouth, England

  Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

• 
  Mike Cheeseman (@mikecheeseman72) reported 46 minutes ago from Locks Heath, England

  @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

• 
  Charlotte Oake (@CharlieOake) reported 47 minutes ago from Fareham, England

  @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

• 
  LadyIOW (@SarahJBurridge) reported 59 minutes ago from Ryde, England

  Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H... (@Heather_1705) reported 2 minutes ago

  @O2 hi, my mum isn’t receiving text messages to her iPhone 11 from non iPhones, I’ve trouble shooted with Apple and it still isn’t working. Can you help? I’m o2 and my phone is fine but mum isn’t getting texts that aren’t iMessages 🤔

• 
  PL84 (@DeviousPL) reported 9 minutes ago

  @O2 @MichaelSniedzeH Well you can bet they’ll leave at the end of the term. What exactly are you investing in as your network has been consistently the worst for data in major cities down South? Fortunately I’m on SIMO, doesn’t mean I like your disgusting attitude though…

• 
  Phil Gornall (@gorners) reported 9 minutes ago

  Been with @o2 well over 10 years, whilst not the cheapest always felt value for money with the good overall service, price rises reasonable as per their T&Cs, but whichever idiot signed off a close to 12% annual ‘standard’ price rise at this time is either brain dead or sadistic

• 
  Mel Wilks 🏏💻☁️ (@melwilks) reported 11 minutes ago

  @O2 Been a customer 20 years. This is the end. I think your a disgrace.

• 
  Vix M (@Nerd_with_bird) reported 14 minutes ago

  @O2 I now have a new SIM card as you were convinced that was why my data was slow and barely signal. Nothing has changed, in fact it's worse. It says I have 4g at the top of the screen but nothing loads, claims I'm offline, speedtest can't find you. Honestly I'm done.

• 
  Ben Pendery (@ben_pendery) reported 15 minutes ago

  @O2 @LegendLarry_ Hey, I've tried on Odeon App and private browsing window and still doesn't work. 😔

• 
  Andy (@sirplumb) reported 20 minutes ago

  @O2 Hiking mobile bills by 11.7% hiding behind R.P.I of 7.8% and annual increase of 3.9% really poor. You didn’t have to, then you give an example of a mobile bill of £8.00 so it doesn’t look bad. Who has an £8.00 mobile bill? #o2 #o2rinsingcustomers

• 
  Michael SniedzeHinde (@MichaelSniedzeH) reported 22 minutes ago

  @O2 Absolute b******t and you know it. Explain to me how an 11.7% increase is justified, break it down for me. You are putting prices up because you can & customers can’t do anything about it. Blatant abuse of customers. You should be ashamed of yourself!! Bring on contract end date!

• 
  Barnold (@barnoldsays) reported 24 minutes ago

  @O2 @melwilks What is with the cookie cutter responses to this question? So the price increase is solely because you're investing in your network? Balderdash. Have a terrible day.

• 
  Alastair McKay (@TheRealAMcKay) reported 26 minutes ago

  @O2 iPhone 5s Never used the app before now. Decided to use it to top up. Had to use the web instead.