O2

O2 Outage Report in Locks Heath, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Locks Heath, Hampshire, England 12/10/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Locks Heath, Hampshire, England

The most recent O2 outage reports came from the following cities: Southampton, Portsmouth and Fareham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Phone
United KingdomPortsmouth Internet
United KingdomFareham Phone
United KingdomFareham Phone
United KingdomPortsmouth Phone
United KingdomPortsmouth Phone

Community Discussion

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O2 Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • TonyLewry1 Tony Lewry (@TonyLewry1) reported from Locks Heath, England

    @O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • madonadventure Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • petekitching Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • ejwwest James West (@ejwwest) reported from Eastleigh, England

    @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

  • Danny1972boy Daniel Blakey (@Danny1972boy) reported from Waterlooville, England

    @O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • nini2903 Neenie (@nini2903) reported from Havant, England

    @O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • little_jim James Cooper (@little_jim) reported

    @O2 I sent you a message at 7:31 this morning and had no response, I noticed you seem to be replying to others after mine. I’ve been with you for a week and had all of 2 days service not a great start.

  • jonnyellis74 Jonathan Ellis (@jonnyellis74) reported

    @O2 No one has come back to my DMs, and the problem is unresolved. Can someone help?

  • laceysucksss lacey (@laceysucksss) reported

    @O2 are literal **** ? tried maybe three times now to shut my dads account who died a MONTH ago . they told me the bereavement team is great had no reply for weeks now ????

  • 19dixie87 D1X1Eone (@19dixie87) reported

    @O2 Complaint more about virgin (see other reply). o2 complaint is about the ridiculous q’s I was being asked on live chat and on call. Said I didn’t received sim but then asked to confirm the sim num then proceeded to ask me for the code that was sent to o2 sim. Full complaint tmro

  • TheChrisPrice Chris Price (@TheChrisPrice) reported

    So wearily on Sunday I call @O2 customer services. I have to explain the whole situation again. The very polite fellow on the phone tells me that a note hasn’t even been made on my account that my phone was stolen. Asks for crime ref no. A bead of sweat falls from my brow.

  • Treeeeen Katrina (@Treeeeen) reported

    @O2 family member currently working for your company is having a terrible time and noone will give him the number for HR could you please provide me with it as he is being asked to work a questionable notice period and not being shown how to claim overtime pay.

  • SarahRush17 Sarah Rush (@SarahRush17) reported

    @O2 Keep being cut off chat and phone number is not working. Simply want to know why you charge me £17.79 month airtime, when your advertised charge on we site for same (more data actually) for £14.99. Dont you want to keep customers and reward loyalty?

  • shadesofadult Sharon matthews (@shadesofadult) reported

    @O2 I want to report @dhlexpressuk because you use them for deliveries and they fail to deliver. They were supposed to deliver a new phone today and lied saying they couldn’t gain access yet my home is a normal semi detached house with a ring doorbell to prove they didn’t turn up

  • getofmeland Charlie Gough ☁️ (@getofmeland) reported

    @O2 sim swap for new phone had signal for an hour now no signal... tried resetting and removing sim.

  • Karen70181995 Kaz77 (@Karen70181995) reported

    @O2 your customer service has gone downhill lately….loyal customer being mucked around…..maybe time to switch….