O2 outages and service status in Locks Heath, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Locks Heath, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Locks Heath, England
The most recent O2 outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Phone | 22 days ago |
|
Southampton
|
Phone | 2 months ago |
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Cowes
|
Phone | 3 months ago |
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Cowes
|
Total Blackout | 4 months ago |
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Newport
|
Phone | 4 months ago |
|
Portsmouth
|
Total Blackout | 4 months ago |
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Conor O'Neill (@conor_oneill94) reported from Southampton, England@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England@O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works
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Detainment Dave (@DavidPalman) reported from Southampton, England@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England@O2 thanks - signal now back and all my messages company coming through 🙄
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Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Simon Heaps (@SimonHeaps4) reported from Lymington, England@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Nikki Brown (@nikkibrown63) reported from Romsey, England@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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the devil (@Waspsoton) reported from Portsmouth, EnglandWtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, EnglandReally fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Nikki Brown (@nikkibrown63) reported from Romsey, EnglandTrying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Tony Lewry (@TonyLewry1) reported from Locks Heath, England@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Sonny ⚓️ (@sonnybyng) reported from Portsmouth, EnglandDon’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandGiven that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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KatKat (@dreamkatchme) reported from Gosport, England@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Tom Dearie 🏴 (@tomdearie) reported from Portsmouth, England@O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city
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Matthew Caputo (@MatthewCaputo_) reported from Southampton, Englandabsolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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sarah gilbert (@diamonddivabird) reported from Southampton, EnglandInternet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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uni drop-out✨ (@_unidropout) reported@O2 I’ve tried everything that your website recommends on every occasion that I have no service… however I shouldn’t have to The service should work 99% of the time and it doesn’t. My contract is up in less than a month so I’ll be likely finding something new!
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grace (@itsnotgracelolz) reportedHi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!
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Will McGugan (@willmcgugan) reportedSo @O2 had to be one of the most incompetent mobile providers out there. I’m unable to top up. Their app breaks with cryptic errors. I’m unable to change plans as the change tariff link breaks with “too many redirects”. I can create a new plan, but that won’t let me keep my number. O2 customer services, don’t bother replying. There’s nothing you could do to salvage your reputation in my eyes.
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Beth Stewart (@bethdoreyx) reported@O2 why is your app so bad
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claire audley (@dapsy7) reported@O2 trying to buy something from your shop, get to payment page and it tells me u are having issues and to call a no, only the number it tells u to call is to talk about your phone acc, btw, your app is hard work since u merged with virgin,
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Stevie Franks (@Stevie5tapes) reported@kokeshimum @O2 I am with O2, I work in Huddersfield, signal generally ok. O2 customer service is however very bad.
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PeterW (@PeterW4tw) reported@DominyRichard @kokeshimum @O2 This, very much this. OFGEM should cross-reference mast plan objectors and those complaining about poor cell service, them name and shame
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Daniel Soho 🦋 (@donliveson) reported@Apple stupid prices for new iPhones. £760 + and a crazy 3 year contract, @O2 Ifs over never going back into phone contract. Never
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Padge (@fishboygtfc) reported@BennyBlanco22 @O2 @Apple Yep, I had a 5g signal but nothing loading up. Spoke to mates and they said the same. Had it for years, don’t know why I tolerated it. Entire villages I visited with work blacked out. So much better with ID/3.
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𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE