O2 outages and service status in Locks Heath, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Locks Heath, including 0 direct reports.
O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Locks Heath, England
The most recent O2 outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Phone | 2 months ago |
|
Southampton
|
Phone | 3 months ago |
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Cowes
|
Phone | 4 months ago |
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Cowes
|
Total Blackout | 5 months ago |
|
Newport
|
Phone | 5 months ago |
|
Portsmouth
|
Total Blackout | 5 months ago |
Community Discussion
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Lee ๐๐คทโโ๏ธ๐ (@ANeonRainbow) reported from Southampton, England@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...๐
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Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England@O2 thanks - signal now back and all my messages company coming through ๐
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Tom Dearie ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@tomdearie) reported from Portsmouth, England@O2 So I pay you money for a service you โmightโ provide me? Itโs the whole of the city in Portsmouth thatโs awful. Everywhere in the city
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KatKat (@dreamkatchme) reported from Gosport, England@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. Iโve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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Conor O'Neill (@conor_oneill94) reported from Southampton, England@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please ๐
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Rahimโข ๐ฒ๐ฆ๐ฌ๐ง (@rahim94) reported from Southampton, EnglandGiven that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Nikki Brown (@nikkibrown63) reported from Romsey, EnglandTrying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense ๐ก
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Pete K. ๐ฌ๐ง ๐ช๐บ ๐ฉ๐ช (@petekitching) reported from Fareham, England@O2 Just been to store to upgrade 2 phones. Given price ยฃ10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England@O2 Iโm getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothingโs changed (1)
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Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Euan McGrath (@madonadventure) reported from Locks Heath, England@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Becci (@B3Cx_) reported from Portsmouth, England@ethan_winter @O2 I pay ยฃ60 a month and can never use any of my data either๐๐๐๐
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Jess ๐ง (@jess_kenward94) reported from Portsmouth, England@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, EnglandReally feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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ali (@philpott260) reported from Southampton, England@O2 customer services please stop hanging up and please sort my refund. Poor...
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Detainment Dave (@DavidPalman) reported from Southampton, England@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Peter ๐บ๐ฆ (@rushworth_peter) reported from Wallington, England@O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works
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Tony Lewry (@TonyLewry1) reported from Locks Heath, England@O2 your customer service operator just hung up on me and wasnโt being very helpful ......Whereโs the phone I ordered Wednesday for Thursday collection ,still not available for me to collect ๐ก๐คฌ
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James Watson (@barnabuswatson) reported from Waterlooville, England@egg_ay @O2 Mr krabbs would never
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d kimber (@dazkimber) reported from Portsmouth, England@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Till (@JohnTillUK) reportedMy saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preferenceโฆ So what do they do, try calling me instead. Getting sick of it now.
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Steven Casey (@Steven_Casey78) reported@O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.
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๐ผ๐ฐ๐๐ ๐๐ฟ๐๐ฐ๐บ๐ด (@mattsprake) reported@O2 Nah.. itโs ok.. Iโve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and itโs not just the signal! Itโs just about everything! While in the store two more people switched over as well.. Iโd say you guys are in big trouble!
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Laraine Kempster (@londonlaraine) reported3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2
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Fliss Hawksworth ๐๐๐ (@FHawksworth) reported@valhumphreys51 Unfortunately unable to see the rest of your posts because my broadband is down and my mobile provider is @O2 and they are hopeless, providing me with no wifi, hardly any signal and charging me an arm and a leg for the privilege. Sorry for passive aggression.
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anthony chilvers (@anthonychilvers) reported@O2 why is it taking over a month to sort out a issue with one of your masts you just keep sending out notifications saying update in seven days
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Siany ๐๐งต๐จโ๐ฉโ๐งโ๐ฆ๐NHS ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@sianymarv) reported@O2 possibly the worst messaging chat bot EVER!!! Grrrrrr ๐
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Hugh Gascoyne (@1PlatQCoy) reported@O2 @ComradeAzul I now live abroad and I have no way to contact 02 in the UK to pay my bill from an overseas account. The usual on line and domestic methods of paying are not available and NOBODY answers the number for those looking for support from overseas. Please help me with an email address
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Liesl_ (@_lliesl_) reported@jmellling1895 @O2 @davehpayne That's very interesting. I have had problems for months with the O2 app, periodically not letting me log in. Won't let me upgrade my tariff. When I tried to submit a complaint it failed Call centre suggesting I was the problem. I'm leaving them now. I have had enough.
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Jayshree (@jayshree35) reported@O2 waited over a week to have a new Apple Watch delivered. No response from your team or urgency and DHL awful so have cancelled the order!