O2 outages and service status in Locks Heath, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Locks Heath, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at O2
O2 is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Locks Heath, England
The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes
|
Phone | 7 days ago |
|
Cowes
|
Total Blackout | 2 months ago |
|
Newport
|
Phone | 2 months ago |
|
Portsmouth
|
Total Blackout | 2 months ago |
|
Southampton
|
Internet | 2 months ago |
|
Ryde
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Ajay Parekh (@ajayparekh68) reported from Portsmouth, England@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England@O2 thanks - signal now back and all my messages company coming through 🙄
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Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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LadyIOW (@SarahJBurridge) reported from Ryde, EnglandPlease help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Simon Heaps (@SimonHeaps4) reported from Lymington, England@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, EnglandReally fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Louise Lea (@nevylou) reported from Portsmouth, England@O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.
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Charlotte Oake (@CharlieOake) reported from Fareham, England@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Matthew Caputo (@MatthewCaputo_) reported from Southampton, Englandabsolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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ali (@philpott260) reported from Southampton, England@O2 customer services please stop hanging up and please sort my refund. Poor...
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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d kimber (@dazkimber) reported from Portsmouth, England@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Conor O'Neill (@conor_oneill94) reported from Southampton, England@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Namu Griff (@NamuGriff) reported from Portsmouth, EnglandSeems @O2 is having issues in Portsmouth today.
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Lee 🐈🤷♂️👀 (@ANeonRainbow) reported from Southampton, England@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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James Watson (@barnabuswatson) reported from Waterlooville, England@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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Ben Harding (@northamsoul7) reported from Wootton Bridge, EnglandI assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
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Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England@O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Rose 😍 (@esrose2003) reported@O2 do NOT use O2!!! I have tried calling them to resolve and old dispute and so far I’ve been put on hold forever or the 2nd time they said please hold and hung up on me! They’ve applied a charge for a dispute I raised before I ditched them for dire service and still awful
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Lauren Turner (@BabyfaceLau) reported@O2 I am still unable to login to my account from abroad, is there any way around this?
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ally connor (@1980Ally1603) reported@O2 still no service after 3 days… call after call with no resolution. Really poor
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ChainResolve (@Web3Resolve) reported@Toni_Joyce @O2 Hey, checking back in. Are you still having trouble with this?
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Hayley Laura (@LilHay) reported@O2 @locketsc Four hours I’ve been waiting for you response to get my issue sorted. This is absolutely shocking when you’re actioprenventing ppl from doing stuff. Pls respond to DMs
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t💋 (@ajemioo8) reported@O2 @TheO2 @O2 please help me out!
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Ron Stidolph (@RonnieStidolph) reported@O2 Response appreciated, but its too late 4 failed attempts to transfer old number to O2, resulting in 6 hrs+ in online chats & 2 complaints (complaints that your chat operators raised, not me) & a cancelled contract within 14 days of a cooling period & a lost customer. Very poor.
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Dougie (@Dougie_W79) reported@O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore
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Autumn Powell (@AutumnPowell21) reportedSince getting my new phone I'm getting untold spam calls! @O2 please help
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Valerio (@19valerio81) reported@O2 no service in the Elizabeth Line from Whitechapel to Farringdon. It’s been weeks now. Please fix it.