O2 Outage Report in Locks Heath, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent O2 outage reports came from the following cities: Cowes, Waterlooville, Ryde and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes |
Phone | |
| Waterlooville |
Phone | |
| Ryde |
Internet | |
| Ryde |
Internet | |
| Southampton |
Phone | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
-
Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
-
Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
-
Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
-
Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
-
Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
-
Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
-
Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
-
Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
-
Laura Skinner😇 💜Fibromyalgia warrior💜♿
(@Laura_Skin889) reported
from
Newport, England
@O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .
-
Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
-
🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
-
James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
-
d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
-
Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
-
Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
-
Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
-
Ben Harding
(@northamsoul7) reported
from
Wootton Bridge, England
I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
-
Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
-
Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
robert smith
(@dancastree6346) reported
@O2 seen has you clearly don't understand its not working p.s. i mean't yesterday there isn't any point carrying on !
-
andrea wignall
(@ajbling62) reported
@O2 Network is Movistar
-
Shannon
(@ShannonJaye_) reported
@O2 hey, boyfriends iPhone won’t connect to network? No service, mobile data screen blank… please help!
-
Gaz Carter
(@gazc666) reported
@O2 @Apple Ordered upgrade yesterday for next day delivery. Parcel hasn't reached courier yet. Rang customer services to be told "it may come tomorrow" offered to go and collect one in store but that apparently takes longer. Appalling service
-
Julie
(@julieannestuart) reported
Loyalty doesn't stand for anything anymore. Year after year I have stayed loyal to @O2 even when I could get a better deal elsewhere. Yet still I'm only offered the same deals as a new customer. #disappointed #letdown
-
Vikki_johnstone❤️❤️
(@VikkiJohnstone) reported
@O2 I’ve recently taken out a data sim only. How can I find out when my bill is due and how much data I have left? I’ve tried setting up my o2 but the texts don’t come through and I’ve been told you can’t receive texts on an iPad from the network
-
Arnie Von Snekk
(@TheVonSnekk) reported
@O2 ordered new phone Thurs. Guaranteed delivery to store next day. Still no phone Mon afternoon. TERRIBLE customer service on web chat and NO ONE ever answers the phone. I appreciate the world is going to hell in a handbasket but then STOP making promises you can’t keep. Angry.
-
G
(@r6061_) reported
@O2 Hi, my fiancé and I both having problems with no internet on our phones for long periods of time the past two weekends. Has something been going on? Thanks!
-
kirsti
(@kirsti011218) reported
@O2 great customer service you have. I’ve rung three times and to wait 30mins just to be cut off as soon as someone answers. Please can someone contact me
-
Day of the Jackal
(@Dayofthe_Jackal) reported
@O2 Oops there’s been a problem. Get £2 off Disney+ every month and stream a whole world of content for only £5.99 a month, usually £7.99 a month. Apparently not, not available on o2 priority app. What’s the deal?