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O2

O2 outages and service status in Locks Heath, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Locks Heath, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • 50% Total Blackout (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Locks Heath, England

The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, Ryde, and Gosport.

CityProblem TypeReport Time
Cowes Total Blackout 27 days ago
Newport Phone 29 days ago
Portsmouth Total Blackout 1 month ago
Southampton Internet 1 month ago
Ryde Phone 1 month ago
Southampton Total Blackout 2 months ago

Community Discussion

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O2 Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • John_Ferrett
    Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • DavidPalman
    Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • Danny1972boy
    Daniel Blakey (@Danny1972boy) reported from Waterlooville, England

    @O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Laura_Skin889
    Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England

    @O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .

  • petekitching
    Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • northamsoul7
    Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • jess_kenward94
    Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    @O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)

  • SimonHeaps4
    Simon Heaps (@SimonHeaps4) reported from Lymington, England

    @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

  • diamonddivabird
    sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • SarahJBurridge
    LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • tomdearie
    Tom Dearie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tomdearie) reported from Portsmouth, England

    @O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city

  • barnabuswatson
    James Watson (@barnabuswatson) reported from Waterlooville, England

    @egg_ay @O2 Mr krabbs would never

  • madonadventure
    Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StevieDee710
    StevieDee (@StevieDee710) reported

    @paulineb1956 @O2 I’ve been with O2 for ages too. I’m quite loyal to most service providers but when they mess me about….

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported

    @O2 Thank you. However after spending two and a half hours on the phone to a call centre from India and I could not understand a word and they kept interrupting me, I got absolutely nowhere. Just thought business customers paid extra and got a better service.?

  • sheeper88
    christopher (@sheeper88) reported

    @o2 @TicketmasterUK priority tickets for shed seven is not working at Glasgow Academy, any ideas?

  • igoham1988
    iGoHam89 (@igoham1988) reported

    @O2 I have been locked out of my02 for four months now. I have called o2 numerous times, visited o2 stores, raised complaint and EVERYTIME I get told issue will be resolved in 3-5 days, you will get a call back etc. Its been 4 months. PLEASE HELP

  • SiobheanG
    Siobhean 🖤 (@SiobheanG) reported

    @StevieDee710 @O2 Unless you're paying up a phone on a contract...(something I'd never do tbh) you should only be paying around a tenner a month...we're all usually £5/£12 a month each for our phones

  • Waxlyricist
    Chris (@Waxlyricist) reported

    @O2 you should be totally ashamed of providing a so called 5G service in Brighton - it’s ******* shambolic - 3G was better! Charging extra for this is just a total rip off!

  • ruxjosan
    Ruxanda Josan (@ruxjosan) reported

    @albieamankona Some UK operators might choose to apply this principle anyway. At least that's what @O2 customer service told me.

  • HannahKBardell
    Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported

    @O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!

  • davepakey71
    Dave Pakeman (@davepakey71) reported

    @paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area

  • lifeiz2short4lv
    romy (@lifeiz2short4lv) reported

    @O2 I’m disappointed with your service. I paid for my order and ported my number to O2, but I’ve had no proper support at all.I’ve called customer service multiple times and even messaged here on X still no response. This iscompletely unacceptable #O2 #CustomerService #Complaint