O2 Outage Report in Locks Heath, Hampshire, England

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Locks Heath, England

The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, Ryde, Gosport, and Wallington.

City	Problem Type	Report Time
Cowes	Total Blackout	5 days ago
Newport	Phone	6 days ago
Portsmouth	Total Blackout	10 days ago
Southampton	Internet	15 days ago
Ryde	Phone	16 days ago
Southampton	Total Blackout	23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

• 
  Jess 🐧 (@jess_kenward94) reported 8 seconds ago from Portsmouth, England

  @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

• 
  Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported 6 minutes ago from Southampton, England

  @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

• 
  Rachel Marian Digby (@rachelbymustang) reported 11 minutes ago from Portsmouth, England

  Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

• 
  Conor O'Neill (@conor_oneill94) reported 13 minutes ago from Southampton, England

  @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

• 
  Mike Cheeseman (@mikecheeseman72) reported 16 minutes ago from Locks Heath, England

  @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

• 
  Shaun O’Brien (@shaunobrien_) reported 16 minutes ago from Portsmouth, England

  @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

• 
  James Watson (@barnabuswatson) reported 17 minutes ago from Waterlooville, England

  @egg_ay @O2 Mr krabbs would never

• 
  Namu Griff (@NamuGriff) reported 20 minutes ago from Portsmouth, England

  Seems @O2 is having issues in Portsmouth today.

• 
  Simon Heaps (@SimonHeaps4) reported 24 minutes ago from Lymington, England

  @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

• 
  the devil (@Waspsoton) reported 28 minutes ago from Portsmouth, England

  Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

• 
  ali (@philpott260) reported 30 minutes ago from Southampton, England

  @O2 customer services please stop hanging up and please sort my refund. Poor...

• 
  Detainment Dave (@DavidPalman) reported 35 minutes ago from Southampton, England

  @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

• 
  sarah gilbert (@diamonddivabird) reported 36 minutes ago from Southampton, England

  Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

• 
  Louise Lea (@nevylou) reported 40 minutes ago from Portsmouth, England

  @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

• 
  Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported 44 minutes ago from Southampton, England

  @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

• 
  James Watson (@barnabuswatson) reported 48 minutes ago from Waterlooville, England

  @O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.

• 
  LadyIOW (@SarahJBurridge) reported 55 minutes ago from Ryde, England

  Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

• 
  Sonny ⚓️ (@sonnybyng) reported 58 minutes ago from Portsmouth, England

  Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

• 
  Kellie Alice Johnson (@MissTimeBunny) reported 60 minutes ago from Portsmouth, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  KatKat (@dreamkatchme) reported 60 minutes ago from Gosport, England

  @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kurtis Campbell (@Kurtis_RFC) reported 6 minutes ago

  @O2 Have just noticed 2 new direct debits randomly set up on my account, currently have 2 active ones which I make payments from so why have new ones been set up with new references numbers? Now have 4 DD on my account instead of 2? Please help

• 
  ljldecs (@LisaLewtas) reported 6 minutes ago

  @O2 customer service is the worst company to deal with!! On hold for 2 plus hours to speak to them. Finally get through and they don't listen to your request. Taken my daughters phone off so no line available at all. Avoid this company!

• 
  Brian Martin (@BrianMa63080971) reported 8 minutes ago

  Hey, @O2 - why are you STILL illegally restricting my service when you owe me money? See you in Court.

• 
  Claire Searles (@clairesearles1) reported 11 minutes ago

  So disappointed in @O2. I have been a loyal customer for over 15 years and I cannot believe you cannot do anything to help me upgrade early. #o2mobile #o2upgrade

• 
  Katie Ward 💫 (@Katelw94) reported 11 minutes ago

  @O2 I sent an complaint email 2 weeks ago and have still not received a response, can you advise when I can expect one please?

• 
  Mr. K (@imRazorRamoan) reported 21 minutes ago

  @O2 **** you

• 
  Rachel Krengel (@RachelKrengel) reported 21 minutes ago

  @O2 Ok so all three separate customer service staff who said they would arrange redelivery were lying? Because had I known you would cancel it a week ago I could have arranged an alternative.

• 
  Jay (@join4te) reported 23 minutes ago

  @O2 Day 52 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

• 
  Mr. K (@imRazorRamoan) reported 24 minutes ago

  @O2 Ironically still waiting to get through to someone who can help…….

• 
  Phil O'Neill (@DJPhillyO) reported 24 minutes ago

  @O2 @O2 2 weeks on and issue still here. Any chance on an ETA when it will be resolved?