O2 Outage Report in Locks Heath, Hampshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton, Waterlooville, Gosport, Cowes and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Southampton |
Phone | |
| Waterlooville |
Phone | |
| Gosport |
Phone | |
| Cowes |
Phone | |
| Waterlooville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Rachel Marian Digby
(@rachelbymustang) reported
from
Portsmouth, England
Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Jess 🐧
(@jess_kenward94) reported
from
Portsmouth, England
@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Mike Cheeseman
(@mikecheeseman72) reported
from
Locks Heath, England
@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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ali
(@philpott260) reported
from
Southampton, England
@O2 customer services please stop hanging up and please sort my refund. Poor...
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Kellie Alice Johnson
(@MissTimeBunny) reported
from
Portsmouth, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Louise Lea
(@nevylou) reported
from
Portsmouth, England
@O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@egg_ay @O2 Mr krabbs would never
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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KatKat
(@dreamkatchme) reported
from
Gosport, England
@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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BTK
(@1980BTK) reported
from
Havant, England
@O2 what’s occurring with the service down in gods country ? Po4 absolute no service at all 😩
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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gareth jones
(@gazza_kjones) reported
@O2 I’m currently abroad and think roaming is barred on my phone, I need it unbarring, can you please help? No service, no Apple Pay, no Google maps, no calls in or out, nothing, please help!!!
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Day
(@Day89) reported
@martins_gerry @O2 Shite aren't they, I get a half decent Internet signal mostly but absolutely appalling phone coverage no matter where I am in the country, have to have it set to WiFi calls constantly and be around a WiFi signal just to make a bloody call half the time
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Nimesh Odedra
(@Nimesh_Odedra) reported
@O2 I have tried to book Odeon cinema ticket using my complimentary Monday ticket but keep getting a error message saying voucher invalid, we have 3 we are trying to use and all codes get the same error. Please can you help as I need to book by today. Thanks
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Helen 🌻
(@HelenRambles) reported
Never use @O2, they claim they offer roaming but they don’t. It doesn’t work. And their support staff don’t bother to reply.
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Neil King 💻
(@neiltking) reported
Hey @O2, my daughter is trying to get her PAC code from you but your system keeps replying with "There has been an issue processing your request, please try again later". Do you have a technical problem or are you trying to force her to call you? Not good. @Ofcom
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Julie Gildie
(@GildieJulie) reported
Dear @O2 how about you rectify the (now several days) signal loss in Church Stretton (Shropshire) & refund customers a full month's contract costs? 🤳 #O2 #poorcustomerservice
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emily
(@AyeJustinVibes) reported
@O2 need help!! Confused I’ve just cancelled my contract and got a sim only for 24 months when can I use this new sim! Also got new number which I didn’t want!!
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Daniel Austin
(@DannyDynaamo) reported
Why is @O2 customer service so shockingly poor? My partner asked for a change of address.. instead they changed her number twice and keep hanging up on her instead of fixing it. Same **** for 5 days.. full family contract terminations inbound 😤
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Lucy
(@Lucy68807874) reported
@O2 after having no end of issues with 02 online and in store, I finally got the help and service needed from 02/ Eltham store. Fantastic service, thanks guys
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Andy Weston
(@AbnerBrowne) reported
@O2 My data usage isn’t showing on the app. Is this a known issue at present?