1. Home
  2. Companies
  3. O2
  4. Locks Heath
O2

O2 outages and service status in Locks Heath, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Locks Heath, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • 50% Total Blackout (50%)
  • 25% Internet (25%)
  • 25% Phone (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Locks Heath, England

The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, Ryde, and Gosport.

CityProblem TypeReport Time
Cowes Total Blackout 19 days ago
Newport Phone 21 days ago
Portsmouth Total Blackout 25 days ago
Southampton Internet 29 days ago
Ryde Phone 1 month ago
Southampton Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • madonadventure
    Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • B3Cx_
    Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • SimonHeaps4
    Simon Heaps (@SimonHeaps4) reported from Lymington, England

    @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

  • jess_kenward94
    Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • ejwwest
    James West (@ejwwest) reported from Eastleigh, England

    @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • dazkimber
    d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • northamsoul7
    Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

  • philpott260
    ali (@philpott260) reported from Southampton, England

    @O2 customer services please stop hanging up and please sort my refund. Poor...

  • Waspsoton
    the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • XMoonfall
    🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • Danny1972boy
    Daniel Blakey (@Danny1972boy) reported from Waterlooville, England

    @O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

  • Laura_Skin889
    Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England

    @O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • petekitching
    Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • rushworth_peter
    Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England

    @O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works

  • MissTimeBunny
    Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LiaamStephen
    Liam 🥃 (@LiaamStephen) reported

    @O2 how do I cancel my airtime plan?

  • HannatuGentles
    Hannatu Gentles (@HannatuGentles) reported

    @O2 what is going on with your network and service levels! I have not been able to use mobile data (calls or texts) for 6 days now. After an endless loop with your automated call centre I finally managed to speak to someone on Tuesday morning who assured me the issues would be…

  • RBantem40390
    Random Bantem (@RBantem40390) reported

    @O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working

  • IsyrafB
    Isyraf Baharudin (@IsyrafB) reported

    @AXS_UK please help! I cant connect my AXS account from @O2 arena app. Please assist

  • the_geeker
    J (@the_geeker) reported

    @RedRosesRugby @O2 But when #LW9 has had a bad day or things haven’t gone well, we can use your experience as an example of how things go wrong and you bounce back. Thank for providing inspiration Mo.

  • Miss_Keefe
    miss K (@Miss_Keefe) reported

    @O2 sort it out paid my bill over 2 weeks ago nearly 3 weeks now and still no service I need my services reinstated. I’ve been calling you everyday and still nothing you keep telling lies.

  • jlixay
    julia (@jlixay) reported

    @O2 ive not had any internet all weekend and its still not fixed, please help!

  • thelazydj
    SE 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@thelazydj) reported

    2 Saturdays in a row now my @O2 data speeds have been basically non existent despite full Signal bars and it being fine every other day. Network stats say no problems in my area but something is definitely going on here! Looking at leaving them now! #O2 #data #4g

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 You hang up on customers who seek to make a complaint.

  • rcmnsotp
    Rcmnsotp (@rcmnsotp) reported

    @O2 why can’t i ever get a signal in Edinburgh city centre specifically at the east end near Waverley station, no nothing. I think I’ll be moving provider, you seem to be getting worse.