O2

O2 Outage Report in Locks Heath, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Locks Heath, Hampshire, England 12/10/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Locks Heath, Hampshire, England

The most recent O2 outage reports came from the following cities: Southampton, Portsmouth and Fareham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Phone
United KingdomPortsmouth Internet
United KingdomFareham Phone
United KingdomFareham Phone
United KingdomPortsmouth Phone
United KingdomPortsmouth Phone

Community Discussion

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O2 Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • TonyLewry1 Tony Lewry (@TonyLewry1) reported from Locks Heath, England

    @O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    @O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)

  • ejwwest James West (@ejwwest) reported from Eastleigh, England

    @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • Danny1972boy Daniel Blakey (@Danny1972boy) reported from Waterlooville, England

    @O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • madonadventure Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • nini2903 Neenie (@nini2903) reported from Havant, England

    @O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.

  • petekitching Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • singhranpreet85 Ranpreet (@singhranpreet85) reported

    @O2 I take out a contract with vm/your co. and the sim is sent to an unknown address. Your co. Breaches DPA and ur rude advisors tell me they cant send it to my address. I hope i dont have to keep dealing with this over the period of the contract.

  • LizBarette Liz Barette (@LizBarette) reported

    We have had terrible mobile service in our area for over a week now & text updates aren’t helping much how do we get compensation please @O2

  • Jaggeradam Adam Garner 🇪🇺 (@Jaggeradam) reported

    @O2 do you have any deals for switching early from another network, as I would like to change from three.

  • David_Myint David Myint (@David_Myint) reported

    @al3xjw @O2 Did this get resolved for you? I exchanged messages with them via twitter and the app and got nowhere. Totally useless bunch.Think there is something they are mis-advertising that they don’t want to come clean with - basically that their roaming service in USA is severely capped.

  • DizzyHelz Helena ✨ (@DizzyHelz) reported

    @O2 Yeah moving my number to pay as you go to pay monthly, keeps saying something went wrong but no box is highlighted to say what I’ve done wrong. Guy on the phone said there is an issue with the form, but just want the number transferring asap so I can use new sim with my number

  • kingsjastrorio_ JenJen ۞ (@kingsjastrorio_) reported

    @O2 Well, the issue is I don't have enough connexion to load the link you sent me 🙃 (Adding this now: I've been trying to respond for the last hour, even the tweet wouldn't sent)

  • emddn Ed (@emddn) reported

    @simesa I hope they weren't using @O2 the service was dire in the centre of Edinburgh today!

  • PerrottBenjamin Benjamin Perrott (@PerrottBenjamin) reported

    @O2 hi trying to use my O2 priority cinema ticket and it’s not working pls can you help? Ticket number O2U07001351927064

  • CherylLancley Cheryl lancley (@CherylLancley) reported

    @O2 help please with O2 priority for lounge access at LW theatre group (Adelphi theatre) trying to book for vip lounge but coming up code inactive, although no code given in priority app

  • HRHQam Qamar N (@HRHQam) reported

    @O2 Hi, I had to go into a o2 store to get it all sorted. Where can I fill out a complaint form?