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O2

O2 outages and service status in Locks Heath, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Locks Heath, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at O2

O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Locks Heath, England

The most recent O2 outage reports came from the following cities: Southampton.

CityProblem TypeReport Time
Southampton Phone 19 days ago
Southampton Phone 2 months ago
Cowes Phone 3 months ago
Cowes Total Blackout 4 months ago
Newport Phone 4 months ago
Portsmouth Total Blackout 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • LeonJJDay
    Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • Waspsoton
    the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • ejwwest
    James West (@ejwwest) reported from Eastleigh, England

    @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

  • rushworth_peter
    Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England

    @O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works

  • tomdearie
    Tom Dearie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tomdearie) reported from Portsmouth, England

    @O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city

  • Danny1972boy
    Daniel Blakey (@Danny1972boy) reported from Waterlooville, England

    @O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

  • mikecheeseman72
    Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

  • SarahJBurridge
    LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • John_Ferrett
    Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • XMoonfall
    🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • B3Cx_
    Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • DavidPalman
    Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • philpott260
    ali (@philpott260) reported from Southampton, England

    @O2 customer services please stop hanging up and please sort my refund. Poor...

  • northamsoul7
    Ben Harding (@northamsoul7) reported from Wootton Bridge, England

    I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!

  • diamonddivabird
    sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • CharlieOake
    Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • jess_kenward94
    Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • v11_eed
    Joan_of_Tyne_Bridge_Arc (@v11_eed) reported

    @kokeshimum @O2 Same ****. Yet, o2 have increased their customer bills for the past 12 consecutive years. That’s a 4-10% increase every year since 2014.

  • WelshBluebird26
    WB (@WelshBluebird26) reported

    @O2 have the worst, absolute worst customer service experience team of all time, joke of a company

  • LM1163420367894
    L M (@LM1163420367894) reported

    @jibbajabbba @kokeshimum @O2 EE has 5g where I live, yet videos end up with the 'loading wheel of death' regularly.... The UK infrastructure across the board is **** compared to many other countries

  • brendamcdnot56
    Brendamcdnot56🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@brendamcdnot56) reported

    @xxxxminniex @O2 No she doesn't. **** off.

  • Lovethyneighb0
    Don't shoot the messenger (@Lovethyneighb0) reported

    @kokeshimum @O2 I read the first two sentences and thought you were talking about drugs. Bed-time for me. Hope your service improves.

  • __N__D__Y__
    🅐🅝🅓🅨 (@__N__D__Y__) reported

    @kokeshimum @O2 2 things. Why have you been with them for 15 years if they’re ****? And why tf don’t you have WiFi at home?

  • roger_roadley
    Roger Roadley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@roger_roadley) reported

    @kokeshimum @O2 I’m on O2 I can’t get any signal around were I work

  • peterhayes8576
    peterhayes8576@gmail. com (@peterhayes8576) reported

    @kokeshimum @O2 It's terrible all over the North, O2 have got gradually worse now all the help moved abroad. After 25 yrs I'm leaving going to Movistar in Canaries.

  • semiloorexo
    don julio act a foolio (@semiloorexo) reported

    @O2 I have just sent you a dm as I need help

  • AgyapongNana
    Nana_UTC ⭐⭐ (@AgyapongNana) reported

    @O2 No its i did tried to login and entered my verify my account enter the code but it send me straight back to login it keep saying something wrong i don't know what problem is with the app