O2 Outage Report in Locks Heath, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, Ryde, Gosport and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes |
Total Blackout | |
| Newport |
Phone | |
| Portsmouth |
Total Blackout | |
| Southampton |
Internet | |
| Ryde |
Phone | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@egg_ay @O2 Mr krabbs would never
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@Ryandunphy95) reported
@O2 @royalotad 2026 and you can’t get signal. Drives me crazy, it’s constant!! Absolute dross.
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Brendan
(@Brendan36716300) reported
Incredibly, @O2 support told me to just 'reorder'—risking a second hard credit search for a technical error on THEIR end. I’ve already passed; they should be sorting the existing order, not asking me to hit my credit file again for a broken website. Absolute joke."
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Geraldine Plumbly
(@Plumbly1967) reported
@O2 your app chat is beyond appalling. I have been on twice today and getting nowhere. I was told a mast was out but it would appear that wasn’t true looking at your network status! Where are the humans?
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Cara
(@lennonsghirl) reported
@O2 @royalotad Here’s me scrolling on 5g in rural Ireland with no issues however, when I’m back in Scotlandin my reasonably sized town on the O2 network I can’t even get a functioning 4g signal and if I’m at home I’ve no signal what so ever.
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Stu Middleton-Jones
(@spmj23) reported
@O2 Any specific sites? I'm still having trouble locating tickets for the French game.
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John Swinburn
(@johnnytheswin) reported
@O2 why do you put sludge in your customer journey by making people chatting to you on a desktop switch to a mobile device?
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Paul Watson
(@paultalksfooty) reported
Hi @O2 my wife’s uncle has a contract phone with yourselves which is £45 a month. We want to cancel this (out of contract) but sadly has dementia and despite numerous phone calls and visits to the shop. No one will let me wife sort this out. Can we just cancel the DD?
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Ｍｏｒｇａｎ 🇾🇪💫
(@Morgan7MJ) reported
@O2 Hey, please could I send you guys a message on DM’s I’ve got a problem with my bill for this month and it’s confusing me?
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Terry Simmons
(@terry_j_simmons) reported
@O2 why can my services be disabled because of your inept ability to correctly manage a switch up? And then when questioned with multiple phone calls and online chat get fobbed off with lies and no help?
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Paul Stevens BSc FRmetS🇺🇦
(@Huddsweatherman) reported
@O2 how can it be I’m on the phone right now with business customer service and a simple task of unbarring a phone is still not done and GET THIS the guy is telling me he can’t see any calls regarding this issue. My calls are recorded to and another 24 hours. It’s 96 hours