O2 Outage Report in Locks Heath, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent O2 outage reports came from the following cities: Portsmouth, Gosport, Southampton, Cowes and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Gosport |
Phone | |
| Gosport |
Phone | |
| Portsmouth |
Phone | |
| Southampton |
Phone | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Vic
(@BeautyInBeasty) reported
@O2 struggling to book on to Odeon as my special code isn’t working. Please help
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Optimus_Prime
(@patel07bcfc) reported
Moving to @O2 from @EE has been the worst ******* mistake in my life. Soon as I get my PAC from o2 I’m deffo moving back
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Livvy Cowan
(@LivvyCowan) reported
@O2 Wifi - so POS, card terminal, store radio (internet) & loyalty card scanner have no broadband access. Router is on but PPP light is off. Customer O2 access is also off
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Alanna Bradford
(@lana_bradford) reported
Absolutely horrendous service from @O2 , bought a new phone last week and still haven’t been able to use it as they haven’t transferred my number over after several staff said “it will be done in 24 hours” !!!!!!!
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laura
(@laurajbrigham) reported
@O2 hi, my friend and I are currently in Greece and her mobile data isn't working. Please help!
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Nadia m
(@1nadiamajid) reported
@O2 CS said they will send Confirmation email of the cancellation so I can have it as proof of my request to cancel
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Pree-Pree
(@PR33Y4) reported
Got a new phone on @O2 tried sorting out work perk O2 open, email link to confirm verification from my work email doesn't work! No options anywhere on o2 open website to upload a payslip and confirm, instead tomorrow I shall go to an O2 store to see if they can do anything!
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Liam Buckler
(@LiamBuckler) reported
@O2 I'm aware of the offer, however Caffe Nero didn't seem to be and their system wouldn't let me redeem the voucher...that's the issue
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Alison Bedford
(@AlisonBedford83) reported
@O2 no calls, text, Internet. No issues with bars, thousands reporting same total blackout on down detector sort it out!!!
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K8pur
(@K8pur1) reported
@O2 been a customer for 20 years. However you will be losing my custom when my contract is due for renewal. Your price continues to increase but don't get any better service. Now you have removed the weekly cafe Nero drink from priority one of the only major benefits.