O2 outages and service status in Locks Heath, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Locks Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Locks Heath, England
The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, Ryde, and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes
|
Total Blackout | 9 days ago |
|
Newport
|
Phone | 11 days ago |
|
Portsmouth
|
Total Blackout | 15 days ago |
|
Southampton
|
Internet | 19 days ago |
|
Ryde
|
Phone | 20 days ago |
|
Southampton
|
Total Blackout | 28 days ago |
Community Discussion
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Ben Harding (@northamsoul7) reported from Wootton Bridge, EnglandI assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
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🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Matthew Caputo (@MatthewCaputo_) reported from Southampton, Englandabsolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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James West (@ejwwest) reported from Eastleigh, England@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Nikki Brown (@nikkibrown63) reported from Romsey, EnglandTrying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Daniel Blakey (@Danny1972boy) reported from Waterlooville, England@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Laura Skinner😇 💜Fibromyalgia warrior💜♿ (@Laura_Skin889) reported from Newport, England@O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .
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Becci (@B3Cx_) reported from Portsmouth, England@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Tony Lewry (@TonyLewry1) reported from Locks Heath, England@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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d kimber (@dazkimber) reported from Portsmouth, England@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Euan McGrath (@madonadventure) reported from Locks Heath, England@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Charlotte Oake (@CharlieOake) reported from Fareham, England@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Ajay Parekh (@ajayparekh68) reported from Portsmouth, England@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Nikki Brown (@nikkibrown63) reported from Romsey, England@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, EnglandReally feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England@O2 thanks - signal now back and all my messages company coming through 🙄
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandGiven that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Jackson (@xxhjayxx) reported@O2 No photo ID = No Order. No exceptions, even after being a loyal customer since 2006. I’ll spend my cash elsewhere.
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alassinsane (@dinosaurs4juice) reported@O2 Hi! Tried to port number over today but there’s an error. Now got no connection on either old number or new one. Spoke to your colleague Tom tonight who couldn’t fix it. He’s insisted 7 times he will get a manager to call me,I’ve explained 7 times there’s no number to call on
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Nick (@tallicagfc) reported@O2 I’m not a customer of O2 anymore but I’m unable to pay my final bill because getting hold of someone in order to do this is nigh on impossible. I was forwarded to the “automatic payment line” which, you guessed it, ended up being the same menu as before.
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mol (@MollyKendrick01) reported@O2 Hi! I took out a contract with you yesterday and there is 6 pending transactions of £20 each. Can you please help
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brookie (@Brookie63) reported@O2 I assume the silence now means you can't help then?
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Roxi Lloyd (@Roxilloydxx) reported@O2 Is it possible to get some help? I am trying to get on MyO2 - I don't have my password and when you text me a code, that doesn't work. When you email me a link to recover password, THAT doesn't work. I also need help regarding my contract
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JW (@w36613) reported@O2 Help. My number port hasn't worked and my phone is dead. Who can I talk to to get this resolved?
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Mathew Harvey (@fakemarv) reported@O2 Also find it odd that your customer services aren’t allowed to escalate issues to your fraud team or vetting team, but instead rely on the public to deal with internal issues.
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Punit Soni (@PunitSo02833165) reported@O2 I am facing the worst service from O2 while I requested my number to be ported to O2 they seem to have some sort of difficulty, after delaying the request by a day and then I am being told by the customer service team that it will not happen for another 2days.
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John Pudney (@johnpudneyhq) reported@O2 If you really want to help, reply to my DM with a bill for the phone, I’ll pay for it, and you can cancel my contract with O2. How on Earth do you expect someone to give every postcode they are unable to use your network in????? I’ve given you three. That’s quite a wide area.