O2 Outage Report in Locks Heath, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent O2 outage reports came from the following cities: Ryde, Southampton, Portsmouth and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Ryde |
Internet | |
| Southampton |
Phone | |
| Portsmouth |
Internet | |
| Fareham |
Phone | |
| Fareham |
Phone | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Kellie Alice Johnson
(@MissTimeBunny) reported
from
Portsmouth, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@egg_ay @O2 Mr krabbs would never
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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ali
(@philpott260) reported
from
Southampton, England
@O2 customer services please stop hanging up and please sort my refund. Poor...
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Rachel Marian Digby
(@rachelbymustang) reported
from
Portsmouth, England
Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Jess 🐧
(@jess_kenward94) reported
from
Portsmouth, England
@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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Mike Cheeseman
(@mikecheeseman72) reported
from
Locks Heath, England
@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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BTK
(@1980BTK) reported
from
Havant, England
@O2 what’s occurring with the service down in gods country ? Po4 absolute no service at all 😩
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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KatKat
(@dreamkatchme) reported
from
Gosport, England
@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steph Ransome (she/her)
(@steph_ransome) reported
@O2 I am aghast at the terrible customer service I’ve had from you this week, & am considering now switching networks after 20+ years. You cancel my order, tell me I did it, refuse to send a replacement and then refuse to finalise the cancellation so I can order a replacement??
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Steph Ransome (she/her)
(@steph_ransome) reported
@O2 I try not to go full public Twitter meltdown usually but this is a joke and your customer service team are not able to tell me anything other than “wait” but wait until when? I’ve been waiting? For two days? Wait for what?
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Emma Bracey
(@emmabee80) reported
@O2 I’ve got the code now but it’s not working as it should
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Colin D.
(@Beacons_Walker) reported
He lives 300 miles away from me and I’m not looking forward to the different depts I will have to deal with in @virginmedia , the time on hold, then the same with @O2 just because they thought they could pull a fast one. Can’t wait to hear the recording as part of complaint.
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Rubel
(@rubel__r) reported
My Friday the 13th: Requested esim via @O2 app. Physical sim disconnected, and session timed out, before the esim profile was ready. Now I see the esim is ready, but can't get it as they are sending me 2FA to the number that is already disconnected. What a bad system design
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𝓑𝓸𝓫𝓫𝔂 𝓸𝓵𝓭 𝓑𝓸𝔂 🍺 🇬🇧
(@bvanegghen) reported
@O2 Sort your signal out, it’s crap.
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Gary Elsey 🏴
(@GaryElsey) reported
@O2 why is the signal in SA4 6 postcode gone so bad over the last 3 months you can’t make calls anymore. You turned the power to the masts off? It’s ridiculous having to use WhatsApp to speak to people
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Niki 🦼💕🇺🇦 🏴☠️
(@NStupps) reported
@O2 I have had no mobile signal since this morning! I can’t receive or make calls, texts aren’t working and there’s been communication from O2 to say what’s going on. The O2 service checker says there’s a mast not working properly. I NEED my phone as a life line, I’m worried
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Charlie Percy
(@barliemow) reported
@tescomobile No thanks, been down that road before. I will now only correspond by email. Again in the 4 days I’ve been with @O2 they’re customer service has out shone your so called customer service by a thousand times.
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Miss Leeny
(@missleeny) reported
@O2 Not really - I've been told the bereavement team are the only ones who can help and they aren't available on a Saturday so I have to call back for a 4th time on Monday!