O2 Outage Report in Locks Heath, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton, Portsmouth and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Portsmouth |
Internet | |
| Fareham |
Phone | |
| Fareham |
Phone | |
| Portsmouth |
Phone | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@egg_ay @O2 Mr krabbs would never
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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BTK
(@1980BTK) reported
from
Havant, England
@O2 what’s occurring with the service down in gods country ? Po4 absolute no service at all 😩
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Rachel Marian Digby
(@rachelbymustang) reported
from
Portsmouth, England
Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Sarah 🐙🦀🐟
(@sarahward881) reported
from
Havant, England
@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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James Watson
(@barnabuswatson) reported
from
Waterlooville, England
@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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Mike Cheeseman
(@mikecheeseman72) reported
from
Locks Heath, England
@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Kellie Alice Johnson
(@MissTimeBunny) reported
from
Portsmouth, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert
(@TherapyByRobert) reported
@O2 Please anybody that is thinking about joining o2…. Don’t!! I’ve been a customer for 15 years and this is the LAST TIME I will use them
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Emmicron #BackBoris DefundTheBBC #TriggerArticle16
(@EmmGee1966) reported
@O2 is customer service important to you? Do you respond to social media posts? Are you embarrassed that I have had to call you over 20 times in eight days and you still haven’t resolved the issue? Absolutely disgusting’service’!
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Paul Haggerty
(@PaulHag87) reported
@O2 Once again... my complaint still hasn't been actioned. Who do I need to escalate this to as your complaints team seem to be unable to resolve this?
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nehalorn
(@nehalorn) reported
@O2 still waiting on my refund since the 30th of march. No help from customer service or direct message. Can you confirm when will receive my refund
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Emmicron #BackBoris DefundTheBBC #TriggerArticle16
(@EmmGee1966) reported
@O2 I am in the process of receiving the worst customer service I have experienced in a very long time. I have phoned you over 20 times this week and issues still not resolved. This will be my last contract with #O2
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Steve Miller
(@StevenJonMiller) reported
@O2 I don’t deliver a service to you by doing the work for you. I thought you were paid to deliver the service to us?
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myra woodhouse
(@Woody4727) reported
@O2 please contact me about an ongoing issue with payments about a phone I’ve never owned. Furious to discover I’ve been charged for nearly two years - £21 a month
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Darren Davies
(@drdaz187) reported
@O2 So we will be encouraged to cancel our mobile plan with Virgin and switch to O2 to get better benefits?!?
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Chris
(@_Chris_Hurst_) reported
@O2 Only about 26 times.....reset network settings, reset phone entirely, turn phone off an on, make sure WiFi isn't on an all the rest of it.....£50 a month this isn't acceptable at all
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Nate Thompson
(@natethompson217) reported
@O2 @GreggsOfficial appreciate the o2 priority free sausage roll deal. Would feel nicer if they staff didn’t look at you like a piece of **** when using it though!