O2 outages and service status in Locks Heath, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Locks Heath, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Phone, and Internet.
- Total Blackout (50%)
- Phone (33%)
- Internet (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Locks Heath, England
The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, Ryde, and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes
|
Total Blackout | 11 days ago |
|
Newport
|
Phone | 12 days ago |
|
Portsmouth
|
Total Blackout | 16 days ago |
|
Southampton
|
Internet | 21 days ago |
|
Ryde
|
Phone | 22 days ago |
|
Southampton
|
Total Blackout | 29 days ago |
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Nikki Brown (@nikkibrown63) reported from Romsey, EnglandTrying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Tom Dearie 🏴 (@tomdearie) reported from Portsmouth, England@O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, EnglandReally feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Detainment Dave (@DavidPalman) reported from Southampton, England@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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LadyIOW (@SarahJBurridge) reported from Ryde, EnglandPlease help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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ali (@philpott260) reported from Southampton, England@O2 customer services please stop hanging up and please sort my refund. Poor...
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Namu Griff (@NamuGriff) reported from Portsmouth, EnglandSeems @O2 is having issues in Portsmouth today.
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandGiven that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Lee 🐈🤷♂️👀 (@ANeonRainbow) reported from Southampton, England@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Simon Heaps (@SimonHeaps4) reported from Lymington, England@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Euan McGrath (@madonadventure) reported from Locks Heath, England@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Nikki Brown (@nikkibrown63) reported from Romsey, England@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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sarah gilbert (@diamonddivabird) reported from Southampton, EnglandInternet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Charlotte Oake (@CharlieOake) reported from Fareham, England@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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KatKat (@dreamkatchme) reported from Gosport, England@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Ajay Parekh (@ajayparekh68) reported from Portsmouth, England@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AEWBlog (@AEW_Blog) reported@O2 @virginmedia you have ruined O2, the signal, the prices, the network and the MyO2 app with you absolute morons 😤
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Josephine (Josie) Tapper (@TapperJosephine) reported@O2 almost a month without data inside my home due to a mast issue. It’s been down at least 6 months out of the last 12. Your coverage is also non-existent in Exeter. It’s 2026 for goodness sake.
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Mike Roberts (@MikeRoberts68) reported@O2 You told me to DM you after a complaint, and then ignore the DM?
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Blueflyer (@WoodpeckerMandP) reported@O2 Get a grip and get somebody to call me who can actually do something, this is shocking now and as I’ve said, I will never ever go anywhere near you ever again. Sort it out
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Lou Mc (@LouiseM30692137) reported@O2 what are the chances of ever getting a half decent signal to make a phone call anywhere in WR1 without it dropping out after 30 seconds?
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Jon B (@ozzybn1989) reportedAnother terrible afternoon for @O2 internet. Can’t even use WhatsApp without WiFi. I made sure my £72 bill has been paid again this month though. #O2 #RipOffBritain
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Nick A (@mobynick303) reported@O2 hi, I have been reporting for the last 3 weeks of connectivity issues ( ie no connectivity) in the NG4 area and still keeps coming back as 'no issue'- there is no obvious way of escalating this, how do I go on?
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bob (@Andypled) reported@O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?
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Vince McGonagle (@VinceMcGonr5) reported@O2 How long does it take for you to investigate loss of phone signal/mobile phone data. Rung up 2 weeks ago and was told it would be looked into and still nothing. Your website status checker says no issues , clearly there is as it’s affecting our whole estate
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S.Nas (@WaylandKawa) reported@O2 Hello, the O2 signal strength is weak on Stockton Road in Hartlepool. Is there a reason for this?