O2 Outage Report in Locks Heath, Hampshire, England

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Locks Heath, England

The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, Ryde, Gosport, and Wallington.

City	Problem Type	Report Time
Cowes	Total Blackout	5 days ago
Newport	Phone	7 days ago
Portsmouth	Total Blackout	11 days ago
Southampton	Internet	16 days ago
Ryde	Phone	16 days ago
Southampton	Total Blackout	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

• 
  Sonny ⚓️ (@sonnybyng) reported 2 minutes ago from Portsmouth, England

  Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

• 
  d kimber (@dazkimber) reported 3 minutes ago from Portsmouth, England

  @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

• 
  Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 4 minutes ago from Southampton, England

  Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

• 
  Charlotte Oake (@CharlieOake) reported 7 minutes ago from Fareham, England

  @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

• 
  Becci (@B3Cx_) reported 10 minutes ago from Portsmouth, England

  @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

• 
  LadyIOW (@SarahJBurridge) reported 12 minutes ago from Ryde, England

  Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

• 
  sarah gilbert (@diamonddivabird) reported 14 minutes ago from Southampton, England

  Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

• 
  James Watson (@barnabuswatson) reported 19 minutes ago from Waterlooville, England

  @O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.

• 
  Namu Griff (@NamuGriff) reported 19 minutes ago from Portsmouth, England

  Seems @O2 is having issues in Portsmouth today.

• 
  Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported 21 minutes ago from Fareham, England

  @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

• 
  Detainment Dave (@DavidPalman) reported 25 minutes ago from Southampton, England

  @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

• 
  Nikki Brown (@nikkibrown63) reported 35 minutes ago from Romsey, England

  @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

• 
  the devil (@Waspsoton) reported 39 minutes ago from Portsmouth, England

  Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

• 
  James Watson (@barnabuswatson) reported 41 minutes ago from Waterlooville, England

  @egg_ay @O2 Mr krabbs would never

• 
  Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported 42 minutes ago from Southampton, England

  @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

• 
  Nikki Brown (@nikkibrown63) reported 49 minutes ago from Romsey, England

  Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

• 
  🌌Xantha Moonfall🌌 (@XMoonfall) reported 50 minutes ago from Southampton, England

  @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

• 
  Conor O'Neill (@conor_oneill94) reported 51 minutes ago from Southampton, England

  @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

• 
  Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported 52 minutes ago from Southampton, England

  @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

• 
  Shaun O’Brien (@shaunobrien_) reported 59 minutes ago from Portsmouth, England

  @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam (@si1774) reported 2 minutes ago

  Wasting anymore of your time and energy. A problem @O2 admitted was their fault has become such a stress in my life now its absolutely draining energy from me.

• 
  Brian Martin (@BrianMa63080971) reported 8 minutes ago

  @O2 Hey, @O2 - I am STILL waiting for you to restore my service - your "customer service" lines appear to be turned off and I am STILL waiting for you to restore my service using the money the Ombudsman ordered you to pay me. WHY are you so utterly incompetent?

• 
  TheCraft&WeddingCo (@Craft_WeddingCo) reported 10 minutes ago

  @O2 when are you going to refund my money?? When are you going to get a competent person to call me and get my complaint sorted? Absolutely shocking customer service from your company!! Nearly a week now and you have still not sorted out my complaint or refund!! Not happy!

• 
  mr&mrsrutley (@samandnick) reported 10 minutes ago

  @O2 been a customer for 10+ yrs am leaving due to appalling customer service I changed bank on my 02 6 mths ago you try to take payment from old acct every mth you text yesterday saying you charging late payment fee. I called 202 got passed round the houses. I’m now going to sky

• 
  FlashInterest (@flash_interest) reported 12 minutes ago

  What is the longest amount of tine that you have waited for an @O2 upgrade phone. I ordered mine a month ago and it still at #DPD and neither #O2 or #DPD have been able to help so far. Not sure if I'm being unreasonable to keep chasing up every day.

• 
  RichardM (@MottyRW) reported 12 minutes ago

  @O2 . Dear o2, this is a thread on your customer service. I have a contract with your for £10/month. I recently activated a USA travel bolt-on and travelled to the USA for 5 days where I utilised it (I note it included a shockingly bad 0.5mbps speed cap @EE are much better here)

• 
  Ben Hyams (@Hymsy1) reported 17 minutes ago

  @O2 waiting more than 2 days for you to come back to me now but other people getting a response within the hour on here please fix this

• 
  Brian Martin (@BrianMa63080971) reported 17 minutes ago

  So, @O2 think it is acceptable to cut my service when O2 owe me money the UK Ombudsman ordered O2 to pay me as compensation for O2's lousy service. Do O2 really enjoy their lousy behaviour being exposed online?

• 
  PaulyHubbo (@PaulHubbzy) reported 20 minutes ago

  @liggyc @O2 I did Aliki what was the account for I had a fraudulent friend who tried to buy things online I had to delete my Amazon account requested my bank sorted my fraud and Amazon gave me my items and paid the money straight back into my account and I will never buy from Amazon again x

• 
  BA (@badapple365) reported 21 minutes ago

  @si1774 @O2 No inference hear but where are the call centres based? I do find that call centres out of the country just want you off the phone so feed you full of crap so they can move on. Had that with Amazon recently. Was told three different things by 3 different "advisors".