O2 Outage Report in Locks Heath, Hampshire, England

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Locks Heath, England

The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, Ryde, Gosport, and Wallington.

City	Problem Type	Report Time
Cowes	Total Blackout	6 days ago
Newport	Phone	8 days ago
Portsmouth	Total Blackout	12 days ago
Southampton	Internet	16 days ago
Ryde	Phone	17 days ago
Southampton	Total Blackout	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

• 
  LadyIOW (@SarahJBurridge) reported 14 seconds ago from Ryde, England

  Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

• 
  Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported 7 minutes ago from Southampton, England

  @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

• 
  Detainment Dave (@DavidPalman) reported 7 minutes ago from Southampton, England

  @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

• 
  Tom Dearie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tomdearie) reported 9 minutes ago from Portsmouth, England

  @O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city

• 
  ali (@philpott260) reported 15 minutes ago from Southampton, England

  @O2 customer services please stop hanging up and please sort my refund. Poor...

• 
  Simon Heaps (@SimonHeaps4) reported 15 minutes ago from Lymington, England

  @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

• 
  KatKat (@dreamkatchme) reported 19 minutes ago from Gosport, England

  @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

• 
  Peter 🇺🇦 (@rushworth_peter) reported 20 minutes ago from Wallington, England

  @O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works

• 
  Sonny ⚓️ (@sonnybyng) reported 23 minutes ago from Portsmouth, England

  Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

• 
  Louise Lea (@nevylou) reported 28 minutes ago from Portsmouth, England

  @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

• 
  James Watson (@barnabuswatson) reported 30 minutes ago from Waterlooville, England

  @egg_ay @O2 Mr krabbs would never

• 
  Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported 32 minutes ago from Southampton, England

  @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

• 
  the devil (@Waspsoton) reported 42 minutes ago from Portsmouth, England

  Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

• 
  Kellie Alice Johnson (@MissTimeBunny) reported 44 minutes ago from Portsmouth, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Rachel Marian Digby (@rachelbymustang) reported 47 minutes ago from Portsmouth, England

  Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

• 
  Conor O'Neill (@conor_oneill94) reported 49 minutes ago from Southampton, England

  @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

• 
  Namu Griff (@NamuGriff) reported 49 minutes ago from Portsmouth, England

  Seems @O2 is having issues in Portsmouth today.

• 
  James Watson (@barnabuswatson) reported 50 minutes ago from Waterlooville, England

  @O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.

• 
  Mike Cheeseman (@mikecheeseman72) reported 53 minutes ago from Locks Heath, England

  @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

• 
  Jess 🐧 (@jess_kenward94) reported 58 minutes ago from Portsmouth, England

  @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jill (@SprostonJill) reported 8 minutes ago

  @O2 suggest you slide into their DMs for a bit of support. Still waiting….

• 
  em (@iridiem) reported 11 minutes ago

  @O2 Hi i am in desperate need for help and im struggling to talk to anyone via the website is anyone here able to help i’m having a breakdown xx

• 
  marta ✌️ 13|52|113|120 (@harryshmjr_) reported 18 minutes ago

  got a text with a one-time code for my @O2 account when i never requested it and then was LITERALLY bombarded with phone calls be aware of fraudsters y'all 😬

• 
  👸🏿 (@RanKotobukiii) reported 22 minutes ago

  Why ******** is @O2 connection always ****???????? #THIEVES

• 
  James Danson® (@james_danson) reported 23 minutes ago from Kirkby, England

  @Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯

• 
  Kelly Friend (@KellyFriendPR) reported 25 minutes ago

  Hi @O2, your service checker says a mast is down in the Southampton area. Any idea when it will be back up please?

• 
  GavSi1814 (@GavSi1814) reported 25 minutes ago

  @PongoVilla @O2 Interesting, seems no one (bar Vodafone) gets any signal

• 
  Colette Oates (@oatesie76) reported 27 minutes ago

  @O2 I was giving your customer services department a chance after all the negative comments .... but I literally give up .... a replacement SIM must be the easiest query to deal with !!!!

• 
  Joe Ruggieri (@RuggieriJoe) reported 33 minutes ago

  @O2 hi I’m unable to retrieve my free coffee voucher it says it has been used for 3 days now. I have deleted and opened but it has not cleared also turned my phone off and back on. Is there a problem?

• 
  Kelly Friend (@KellyFriendPR) reported 33 minutes ago

  @O2 OK. It's been down all morning though. Also, how do I register for the update service if I can't receive the verification text because there's no signal?