O2 outages and service status in Locks Heath, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Locks Heath, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Phone.
- Total Blackout (67%)
- Phone (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Locks Heath, England
The most recent O2 outage reports came from the following cities: Cowes, Newport, Portsmouth, Southampton, Ryde, and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes
|
Total Blackout | 22 days ago |
|
Newport
|
Phone | 24 days ago |
|
Portsmouth
|
Total Blackout | 28 days ago |
|
Southampton
|
Internet | 1 month ago |
|
Ryde
|
Phone | 1 month ago |
|
Southampton
|
Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, EnglandReally fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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the devil (@Waspsoton) reported from Portsmouth, EnglandWtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Becci (@B3Cx_) reported from Portsmouth, England@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Lee 🐈🤷♂️👀 (@ANeonRainbow) reported from Southampton, England@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Matthew Caputo (@MatthewCaputo_) reported from Southampton, Englandabsolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England@O2 thanks - signal now back and all my messages company coming through 🙄
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Euan McGrath (@madonadventure) reported from Locks Heath, England@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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ali (@philpott260) reported from Southampton, England@O2 customer services please stop hanging up and please sort my refund. Poor...
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James Watson (@barnabuswatson) reported from Waterlooville, England@egg_ay @O2 Mr krabbs would never
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Tony Lewry (@TonyLewry1) reported from Locks Heath, England@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England@O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works
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LadyIOW (@SarahJBurridge) reported from Ryde, EnglandPlease help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Charlotte Oake (@CharlieOake) reported from Fareham, England@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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d kimber (@dazkimber) reported from Portsmouth, England@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Detainment Dave (@DavidPalman) reported from Southampton, England@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Nikki Brown (@nikkibrown63) reported from Romsey, England@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Yasemin Allsop MBE (@yallsop) reported@O2 I wasn’t either. I was locked out of my account and I contacted your customer service, that’s what they told me, surely you would have recording of the conversation.
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Vikki (@Rocky_Horror17) reported@O2 Can you tell me how I can speak to customer service based in the UK please
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Marcia Bigg (@marciabigg) reported@O2 This isn't the network can get busy at times. This is you can't make a phone call to another person in Bolsover Town centre or use data at all. This has been the case for 2 years and all we get told is there's a fault, then 2 months later get told it's been fixed, when it hasn't.
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Abi (@overlyannoyingx) reported@O2 might actually have the worst customer service ever ffs. 10+ years of being a customer and they’re making me wanna smack my head off the floor 😭
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Laurabarr40 (@laurabarr39) reportedI’m sick of having hardly no signal and 4G doesn’t work properly! If nothing changes I’ll be cancelling my contact @O2 😡
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AI Park (@AI_Park_GB) reported@O2 Er… No You’ve totally got this wrong.. it wasn’t me that couldn’t process Upgrade.. It was YOU who couldn’t process it.. I’ve talked to your cust serv team after a week of nothing.. They advised a visit to an O2 store to fix, they also unable to process.. utterly astounding!
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Saul Corrigan (@SaulCorrigan) reported@O2 it wont let me send a DM. If you keep records of my dealing with O2 over the past several weeks yiu will see my issue.
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Daniel (@d_riley93) reported@O2 have you had any reports of no mobile data signal in the Menston area of Leeds (LS29)
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Lilith Tuylor (@lilith15016) reported@O2 You have succeeded in making a customer finally give up thinking that O2 actually cares about customers.
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Fra (@alljustobservat) reported@O2 Said they would raise a fraud case gave me no ferrence and said I would receive an email which I have not - I also requested an escalation call and nothing . Happy to DM you the account details to help resolve ?