O2 Outage Report in Locks Heath, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton, Portsmouth and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Portsmouth |
Internet | |
| Fareham |
Phone | |
| Fareham |
Phone | |
| Portsmouth |
Phone | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Ben Harding
(@northamsoul7) reported
from
Wootton Bridge, England
I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Stretton
(@Cheezykins) reported
@joeykins82 @O2 @sainsburys O2's sister company, virgin media are awful with names too. Apparently it never occurred to them that a customer's name might be longer than 10 characters so my bills are all sent to Christophe Stretton
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Sazzy Sandra 💙🐈☕📚🍫
(@Sazzy__Sandra) reported
@j0wh1te @O2 that is awful a disgrace they shouldnt have left you with NO phone you want a rebate I hope @O2 will resolve this 1st thing tomorrow
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Scott Williams
(@yamahascottr6) reported
@O2 @MartinSLewis one for your show. This just goes to show how O2 are ripping of their customer. On average my usage of data is 12 per month so they attempted to sell me a contract with a 100mb per month. Try to work that one out. They do not listen to the customer.
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Leanne Faulkner
(@leafau23) reported
@O2 hello. I need support with my bill. You’ve overcharged me for my Apple Watch - I’ve had it a week & I’ve been charged more than the agreed monthly fee + I had 6 months free line rental which has been charged at £5.78 🤔 confused. This needs sorting asap.
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Adam Keeble
(@Adamkeeble) reported
@O2 You need to make proper charges so you can bring back your customer services in the UK - 3 calls to your useless oursourced call centre and still no closer to resolving my problem. All they can do is read a crib sheet and put one on hold for 20 mins at a time. Absolutely hopeless
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JMissy
(@JMissee) reported
@O2 hi I’ve tried to book my cinema ticket several times today but it says there is a problem and I can’t book for tomorrow what do I do please
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nlmo3954
(@nlmo3954) reported
@O2 @TheO2 One of my mobiles are on £19pm. Now bills shown witnout any extra charge for £51pm. On the app contract is £19. I have spoken to one of your advisors on 11th January asking for support that she couldn't help with but she did pass this to someone
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Adam Keeble
(@Adamkeeble) reported
@O2 your call centre is absolutely shocking! Trying to call to resolve an issue with my dad’s voicemail - they are rude, incompetent and are clearly have instructions to email their crib sheets to customers to get them off the phone. Appalling.
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jo whitehouse
(@j0wh1te) reported
@o2 leaving me with no service, I need my phone for emergency as two vulnerable in my home who I care for,why would you even turn my phone off when sim isn't here and can take upto 3 day??? Bet you don't forget to take my monthly debt though... fuming o2 are a joke