O2

O2 Outage Report in Locks Heath, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Locks Heath, Hampshire, England 01/14/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Locks Heath, Hampshire, England

The most recent O2 outage reports came from the following cities: Cowes, Waterlooville, Ryde and Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCowes Phone
United KingdomWaterlooville Phone
United KingdomRyde Internet
United KingdomRyde Internet
United KingdomSouthampton Phone
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • nini2903 Neenie (@nini2903) reported from Havant, England

    @O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • barnabuswatson James Watson (@barnabuswatson) reported from Waterlooville, England

    @egg_ay @O2 Mr krabbs would never

  • barnabuswatson James Watson (@barnabuswatson) reported from Waterlooville, England

    @O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • sarahward881 Sarah 🐙🦀🐟 (@sarahward881) reported from Havant, England

    @O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mattdenchfield Matt Denchfield (@mattdenchfield) reported

    Even @O2 retention team admit the charges are higher than they should be and it’s odd they cannot be explained by customer services…I’ve seen no evidence of where this data usage has come from @Ofcom

  • TOMTOWNSEND77 THOMAS TOWNSEND (@TOMTOWNSEND77) reported

    So let down with @O2 with years and the call center shocking why oh why have you gone down hill so much 🤬🤬🤬🤬🤬

  • JakeExec Jake (@JakeExec) reported

    @jonpod1 @O2 Mate if you live in Cardiff move to Vodafone they control the zone so much better service !!

  • stavrosRN Lex (@stavrosRN) reported

    @O2 The mountain side being in North Africa. Greece, Dublin, Spain and France earlier this year, no connection issues at all. Each time I return to the UK guaranteed full 4/5G with an exclamation point

  • grrooves Grrooves💚 (@grrooves) reported

    Cancelled contract with @O2 as service so poor. Was promised to not be charged penalty for leaving early. £56 taken from my account this morning anyway. Terrible company.

  • eightball899 8ball (@eightball899) reported

    @crazydodo79 @O2 Yup I’m the same! @O2 been a customer for over 15 years and it’s been appalling the last month or so - what’s happening???

  • TheIronChicken The Iя🅾n Chickろ₦ (@TheIronChicken) reported

    @O2 - received account recovery code but nowhere on your website to enter it = #fail 2 x 20 mins in call q, both calls then cut off = 2 x #fails 3rd call cut off during security checks = another #fail is there a simple way contact you?

  • Jazzy_Nazzy Jazzy_Nazzy (@Jazzy_Nazzy) reported

    @O2 Imagine a company using twitter as the only customer service touchpoint and not even implementing an automoted twit bot to manage out of hours queries

  • stavrosRN Lex (@stavrosRN) reported

    @O2 Hi, I have issues throughout the UK. Usually have a full 4G connection with a little exclamation point over my signal graphic. Absolutely zero issues outside of the UK though. As you can see from my initial tweet, I was on a mountain side with a full 4G signal with no issues.

  • Hayley_M_jones Hayley hughes (@Hayley_M_jones) reported

    @O2 seriously need to sort your service out. Pay a fortune and nebr works says I have 4g when I clearly don't not like I'm in the middle of nowhere been with you 20+ years 4 phones looks like I'll be looking to someone who can provide what I actually pay for no 4g never mind 5g