O2 Outage Report in Locks Heath, Hampshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent O2 outage reports came from the following cities: Portsmouth, Gosport, Southampton, Wallington and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Phone | |
| Gosport |
Internet | |
| Southampton |
Internet | |
| Gosport |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Neenie
(@nini2903) reported
from
Havant, England
@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Daniel Blakey
(@Danny1972boy) reported
from
Waterlooville, England
@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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D
(@quatermass3) reported
@O2 o2 needs to stop telling lies to their customers!!...the signal in Enfield is intermittent at best😡..4 months and still the same..being told birds have nested in the mast...its just one lie after another...they cannot be trusted to tell the truth or to carry out repairs!!😡👎
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damian kelly
(@damiankelly) reported
Hi @O2, any chance of you talking to me so I can pay my bill? My O2 doesn't work as it says I have no services; this is a closing balance and all my services are cancelled. Your online chat seems broke too. #isthereanybodythere ?
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Daniel De Feo
(@DanielDeFeo2) reported
@O2 Done, let’s see if anybody does actually help because I have no faith in o2 anymore, or will it just be the same as your customer service team who told me I just have to keep waiting
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Debbie
(@regisgoldens) reported
@O2 hi tried calling you 8 times to pay off a device plan got cut off on automated service when eventually got through advisor was rude and Condescending he then cut off and never had Courtesy to call back is this how you treat long standing customers with new contract ?????
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Glen Ashby
(@GlenAshby) reported
Really wishes that @CostaCoffee sacked off @O2 Wi-fi as its so poor - turned off and using @e_emobile 4G which is much better
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Sarah Manning
(@RivieraJamming) reported
@O2 it's signal and Internet connection. I can only actually use my phone if I have WiFi. No point giving a full postcode as its happening pretty much EVERYWHERE that I've been... but all this is happening in Lancashire (Preston, Blackburn areas)
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Jim Doran
(@jai_dee) reported
@O2 Your first link doesn’t work. Yes, always had issues with mobile internet in the stadium. The folks beside me who sat updating Instagram and looking at BBC website didn’t have issues. Nor do I have issues in larger stadia with larger crowds. It’s just an O2 black hole.
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Daryl🤙🏻
(@whydarylwhy) reported
@holliecopas Oh damn, @O2 probably need to do a network update on your account. Hope it’s sorted soon!
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6.7.21💔
(@Dimma6ix7even) reported
@O2 are so crap
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Mae
(@babymae777) reported
@O2 hi :) is it free to have my phone unlocked to any network. it was my mums phone and it doesn’t have any sim in but it won’t let me use my new ID sim because it’s locked to O2✨ thank you