O2

O2 Outage Report in Southampton, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southampton come from postal codes SO15.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southampton, England 08/08/2025 02:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southampton, England

The most recent O2 outage reports came from the following cities: Southampton, New Milton, Gosport, Cowes, Eastleigh and Lee-on-the-Solent.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Phone
United KingdomNew Milton Total Blackout
United KingdomGosport Phone
United KingdomSouthampton Phone
United KingdomCowes Phone
United KingdomEastleigh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • petekitching Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • Futuresailorr_ Dom (@Futuresailorr_) reported from Winchester, England

    The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • philpott260 ali (@philpott260) reported from Southampton, England

    @O2 customer services please stop hanging up and please sort my refund. Poor...

  • Up_And_Over1986 ChrisStonehill (@Up_And_Over1986) reported from Winchester, England

    @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

  • mikecheeseman72 Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • drtommac Tom Scott (@drtommac) reported from Winchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported from New Milton, England

    Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?

  • SimonHeaps4 Simon Heaps (@SimonHeaps4) reported from Lymington, England

    @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bt4lor Brian Taylor (@bt4lor) reported

    @O2 Day 5 still no signal Cm94bq any news or update would be good to receive?

  • amy_buey Amy Buey (@amy_buey) reported

    @O2 Maybe @MartinSLewis could help? Would be great to hear what he thinks 🤞

  • g_style Prosecco Proletarian (@g_style) reported

    @O2 charges 65p to share a contact! Worst service provider I’ve ever used

  • FarhaanFaruk Farhaan (@FarhaanFaruk) reported

    @O2 worst customer service ever today. Moved to O2 a week ago and ported from EE. iMessage and FaceTime won’t activate. Issue with O2 as happens on any phone I try the sim in. Huge issue on O2 community but they won’t help. Easier to leave. Stay away from O2 when porting.

  • LawrieBagpipes Craig Lawrie (@LawrieBagpipes) reported

    @O2 The issue we have is for the last 4/5 years I’ve been paying for a phone I can’t use out and about where I stay. The signal is completely not existent. Which was no use when the school couldn’t get a hold of me to inform me my daughter had taken a bad fall at lunchtime.

  • scottledbury Scott Ledbury (@scottledbury) reported

    @O2 ever since I switched to o2 on my iPhone 12, 3G internet connection has always been extremely slow or unusable, wherever I am in the UK. 4G & 5G is fine. What’s the reason for this?

  • Em_J2021 Emma (@Em_J2021) reported

    @O2 How can I get in touch about a billing issue if I’ve switched providers? My O2 will no longer let me in. Thank you.

  • TinkMissy Missy Tink (@TinkMissy) reported

    @O2 I have replied back. 5/6 times. I’ve raised another complicated that’s not been addressed. No one’s got back to me on your live chat since Friday. I’ve been since emails since October and not one has been responded too. So yes I do need more help from you please

  • godsarentreal65 DJ2🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇨🇦🏁 (@godsarentreal65) reported

    @O2 Already been there, it’s about as much use as a chocolate teapot. Guess I’m not getting any help then.

  • clarkjames79 Clarkjamesjamesclark (@clarkjames79) reported

    @O2 I spoke to customer service yesterday and sorted it. Thanks