O2 outages and service status in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Southampton come from postal codes SO19 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent O2 outage reports came from the following cities: Southampton, Cowes, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Phone | 20 days ago |
|
Cowes
|
Phone | 1 month ago |
|
Winchester
|
Phone | 1 month ago |
|
Cowes
|
Total Blackout | 3 months ago |
|
Southampton
|
Internet | 3 months ago |
|
Southampton
|
Total Blackout | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Tony Lewry (@TonyLewry1) reported from Locks Heath, England@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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James West (@ejwwest) reported from Eastleigh, England@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Lee 🐈🤷♂️👀 (@ANeonRainbow) reported from Southampton, England@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, EnglandReally feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Nikki Brown (@nikkibrown63) reported from Romsey, England@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England@O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works
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🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Jim Day (@JimDay22857614) reported from Sway, England@tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?
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Simon Heaps (@SimonHeaps4) reported from Lymington, England@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Conor O'Neill (@conor_oneill94) reported from Southampton, England@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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sarah gilbert (@diamonddivabird) reported from Southampton, EnglandInternet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Matthew Caputo (@MatthewCaputo_) reported from Southampton, Englandabsolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Tom Scott (@drtommac) reported from Winchester, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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AdamLynkPhotography (@lynkphotography) reported from Hordle, England@O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful
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Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Euan McGrath (@madonadventure) reported from Locks Heath, England@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Matt Holton (@Dive_With_Matt) reported from New Milton, England@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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KatKat (@dreamkatchme) reported from Gosport, England@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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Matt Holton (@Dive_With_Matt) reported from New Milton, England@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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biffo (@radiobiffob) reported@TomTugendhat @O2 Sorry your mobile network is experiencing higher traffic than normal..
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13th Theatre Co (@13theatre) reported@O2 Hi I am not on 02 but I am being continually harassed. I made a complaint to your Fraud team and I presumed it was closed as I received a letter saying I had nothing to pay. I received two texts asking for money. There is no identification on the text
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Colwyn00 (@colwyn0077668) reported@TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.
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Colm Nugent (@Wigapedia) reported@TomTugendhat @O2 @EE At what point in time did mobile phone company investment get diverted to upgrade bike lanes? This is like complaining about the vegetable selection in Tesco being terrible, while care homes are underfunded. Tom apparently doesn't understand how a modern economy works.
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TheShireOfYork (@TheShireOfYork) reported@TomTugendhat @O2 when SpaceX starlink is available on phones it will be the end of terrestrial phone service and broadband
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Profile Critics (@BooksProfile) reported@TomTugendhat @O2 @EE Tom, you were in power for 14 years and did nothing about reception on trains. This government is sorting that problem out. Just needed to flush out the Tories.
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🅓🅜🅨🅡🅒🅡 (@dmyrcr) reported@TomTugendhat @O2 @EE Your lot had 14 years. Maybe you should’ve campaigned about this then to your pals in government. Instead you did **** all
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Clifton (@ebisham) reported@TomTugendhat @O2 I was on the top of Leith Hill on Sunday you could see for miles in every direction but no signal at all. It’s a combination of nimbys objecting to phone masts and unwillingness to invest. Direct to mobile Starlink will buck their ideas up.
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Malcolm Bebb (@BebbMalcolm) reported@TomTugendhat @O2 @EE So which government mobile phone network do you use? 'Cos I don't see the connection.
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Ali (@aliward96) reported@TomTugendhat @O2 I’ve been with a few networks and O2 are easily the worst. I’ll never go anywhere near them or any network that piggy backs off them.