O2

O2 Outage Report in Southampton, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southampton, England 11/04/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southampton, England

The most recent O2 outage reports came from the following cities: Fareham and Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomFareham Phone
United KingdomFareham Phone
United KingdomSouthampton Phone
United KingdomSouthampton Internet
United KingdomEastleigh Phone
United KingdomSouthampton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • philpott260 ali (@philpott260) reported from Southampton, England

    @O2 customer services please stop hanging up and please sort my refund. Poor...

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?

  • mikecheeseman72 Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • petekitching Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported from New Milton, England

    Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering

  • Futuresailorr_ Dom (@Futuresailorr_) reported from Winchester, England

    The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???

  • Up_And_Over1986 ChrisStonehill (@Up_And_Over1986) reported from Winchester, England

    @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • SimonHeaps4 Simon Heaps (@SimonHeaps4) reported from Lymington, England

    @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • drtommac Tom Scott (@drtommac) reported from Winchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • aljmurray Alastair Murray (@aljmurray) reported

    @O2 hi there, tweeting as requested - please could you check why the Priority/Apple Music sub offer isn’t working for me? Error message each time I try says there was a problem redeeming and to try again. Thanks!

  • JcraigJennifer Jen (@JcraigJennifer) reported

    @O2 Please can someone help with my order. It’s 10 days since I ordered my phone. I’m now on a new contract for a phone I haven’t received. It’s impossible to@speak to anyone by phone and the person on chat said ‘just wait, it’ll eventually arrive.’

  • zeeshannadeem13 zee (@zeeshannadeem13) reported

    @O2 one of the worse Customer services I have ever had . Absolutely shocking . Been given mislead information for the past 2 years shocking . Poor o2 poor o2 worse decision I made moving to o2 .

  • Greggers_UK Greg (@Greggers_UK) reported

    @O2 So my Apple Watch dropped off the network, customer services told me to go into store to get a new eSIM. Shop said Apple Watches don’t use eSIM and that they received a notification overnight of a nationwide issue with Apple Watch plans? Where can I keep updated on that?

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @LeeMouse1 @O2 I've been told they don't have a Complaints or Payments department. Advisor very rude Asked to be transferred to a manager Last advisor had the nerve to say to me, 'it doesn't work like that, you'll have to wait 48 hours for a call back' Hello, I've been waiting 9 flipping days

  • DirectTechYT Petar - DirectTech🇬🇧🇷🇸🇷🇺 (@DirectTechYT) reported

    @ChrisWilmshurst @O2 @EE Cant go wrong with EE, yeah it’s dear but ******* is it good. You get what you pay for. My mum,sister and mrs are on O2 and don’t get great signal either. Mums always complaining about it lately, shes in london as well.

  • DanMurf84 Dan Murphy (@DanMurf84) reported

    Dear @O2 please cam you sort out your **** signal. I pay for 5g yet only get 1 or 2 bars on 4g. Utter crap!!

  • stemag82 Stephen Maguire (@stemag82) reported

    @O2 Yep not receiving a message because o2 signal is horrendous.

  • TimEdwards1 Tim Edwards (@TimEdwards1) reported

    @O2 why is my network completely down in Tooting?

  • MandyGeorge12 Mandy George (@MandyGeorge12) reported

    @O2 I have been trying to contact you via live chat, WhatsApp messaging and my app for the last 3 days but no one has got back to me. I am without data on my phone and I need it urgently. I am extremely disappointed with your level of customer service.