O2 Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO31.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Southampton, England
The most recent O2 outage reports came from the following cities: Southampton, Eastleigh, New Milton, Gosport and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Eastleigh |
Phone | |
| Southampton |
Phone | |
| New Milton |
Total Blackout | |
| Gosport |
Phone | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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AdamLynkPhotography
(@lynkphotography) reported
from
Hordle, England
@O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Humps
(@humps74) reported
@O2 hello O2 For 3 days now I've tried to order from your website but it's website has a problem and won't except the order. Quite simply do you want the sale or not? Plenty of other service providers out there. Your call - pun intended!
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𝔸𝕟𝕚𝕥𝕒 ℝ𝕠𝕓𝕖𝕣𝕥𝕤 🦊 🔥 📸 #KidneyStrong
(@FoxFyrePhotos) reported
@O2 If I choose Amazon Prime as my included freebie for my new phone contract & I am already running a month's trial, do I have to wait until the trial runs out, cancel it, then claim my 6 free months after it has been cancelled?
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Spruce Lee
(@djgrantrichards) reported
These companies actually do NOT respect loyalty at all. You get better treatment if you're a new customer. They don't give a 💩 if you leave but my time with @O2 is up after this debacle. Embarrassing
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🎄xmas bingus 🏳️🌈 #bIm *read pinned tweet!*
(@djmuel_) reported
@bizarrobrain not a bad shout hmu @O2 my rates are competetive af
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GengeGaming
(@GengeGaming) reported
really really really getting angry @DHLParcelUK this is the 3rd day i been waiting for my parcel from @O2 was meant to be delivered on 15th but hey the delivery service is rubbish and needs better customer service
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Jessicca Teanby
(@JessiccaTeanby) reported
@O2 Still the same today saying emergency calls. Ive done everything in your guide still no good.
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Alix
(@alixspope) reported
@O2 I have data but everytime I turn my wifi off to use the data it says theres no internet connection? Help?
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A Christmas Potato🥔🎄
(@beccapotato1993) reported
@O2 Just waited 40 minutes on hold, finally got through. They have been emailing an account which I don't have access to. Its an o2 email and there's no way to check it. They have been waiting for me to accept the quote so I've just done that on the phone now. Thanks for your help
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amie.
(@amieleech) reported
When you send your phone off to @O2 recycle and even though I have a receipt to say I’ve sent it they won’t do anything as theyre saying they haven’t received it and nothing they can do!!! What ******** that’s £390 that I’m owned!!!!! 🤬
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CuJoe Allan
(@JawsFan81) reported
Been a customer of @o2 for years but their phone recycling branch is an absolute scam. Soon as my contract is up I’ll have to take my custom elsewhere. Absolute shambles.