O2 Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO15 and SO14.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (58%)
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Internet (22%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Southampton, England
The most recent O2 outage reports came from the following cities: New Milton, Southampton, Gosport and Lymington.
| City | Problem Type | Report Time |
|---|---|---|
 New Milton |
Phone | |
| Southampton |
Phone | |
| Gosport |
Phone | |
| New Milton |
Phone | |
| Southampton |
Phone | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Dom
(@Futuresailorr_) reported
from
Winchester, England
The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Tom Scott
(@drtommac) reported
from
Winchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Jim Day
(@JimDay22857614) reported
from
Sway, England
@tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?
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Mike Cheeseman
(@mikecheeseman72) reported
from
Locks Heath, England
@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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KatKat
(@dreamkatchme) reported
from
Gosport, England
@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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ali
(@philpott260) reported
from
Southampton, England
@O2 customer services please stop hanging up and please sort my refund. Poor...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas
(@NickHackett2) reported
@O2 @tescomobile @actionfrauduk This is the message about your networking line phone mast Looks like a nearby phone mast isn’t working as it should, sorry.Our engineers are likely to be on the case already, and your service might come and go until we fix it. Can someone at 02 actually fix it or put a new one in
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Dee
(@Dee23537999) reported
@O2 priority app says I have used my voucher for half price egx tickets - which I have not done as I haven’t bought it yet. Can you help?
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Shaun
(@Shaun69060014) reported
@O2 @DBlockEurope @TheO2 Wish you'd make me smile,and sort out your shockingly slow,sometimes non-existent data signal
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GH
(@G_Hughes86) reported
@dunny6times @O2 I’ve moved to @ThreeUK lately and can barely get **** all when going the match. Was the same at OT
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Löz🏴
(@LittleLozza2) reported
@O2 why does my phone say I’ve got full service and 4g but nothing loads, videos don’t play and messages don’t send???
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summer
(@SummerInaya) reported
@O2 my bill is ski high this month and I can’t see@itemised billing and online keeps saying it’s not working. Please send me itemised billing
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J
(@ClanGimmy) reported
One my friends is trying to set up a dongle with you over the phone. Whenever they ring 0344 809 0202 the customer service line, it transfers them to a dodgy fraud number. Any ideas? @O2
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charlie girdlestone
(@charliegirdles) reported
@O2 Sent 2 emails now tried phoning and still nothing? Any other help available?
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Mike Dailly
(@mikedailly) reported
@PolicyScot @O2 You will get this @KiddieJon. Doing the vendange you got up at 5am and worked like a trojan. We had folk from across the world and it was a competition to finish each drill. I learned that if you were a slacker everyone else would help you finish ;-)
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Jinny
(@g_jinal) reported
@O2 Don't forget you can make calls and send texts using Wi-Fi, which could give you clearer calls and better coverage. Find out how to get set up. Thank you for this evidence what's the point of paying for a service which never has any coverage where ever we are abloute joke!!!