O2

O2 Outage Report in Southampton, England

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The latest reports from users having issues in Southampton come from postal codes SO15 and SO14.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southampton, England 06/21/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southampton, England

The most recent O2 outage reports came from the following cities: Southampton and Eastleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Phone
United KingdomSouthampton E-mail
United KingdomSouthampton Phone
United KingdomEastleigh Phone
United KingdomSouthampton Phone
United KingdomSouthampton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

  • philpott260 ali (@philpott260) reported from Southampton, England

    @O2 customer services please stop hanging up and please sort my refund. Poor...

  • SimonHeaps4 Simon Heaps (@SimonHeaps4) reported from Lymington, England

    @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

  • mikecheeseman72 Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

  • drtommac Tom Scott (@drtommac) reported from Winchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Futuresailorr_ Dom (@Futuresailorr_) reported from Winchester, England

    The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported from New Milton, England

    Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • Up_And_Over1986 ChrisStonehill (@Up_And_Over1986) reported from Winchester, England

    @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Stiggy_Wiggy Toby Prior (@Stiggy_Wiggy) reported

    @O2 Hi I recently ported my number to to you from Sky. Since doing so I no longer receive 2 step verification txts for ebay. I have spoken to them and they can't see any issues there end. Can you check to see if the OTP platform ported over correctly please. Thank you

  • MarilynLeask Prof. Marilyn Leask (@MarilynLeask) reported

    Nightmare with UK telecom provider O2/Virgin media @O2 @virginmedia Day14 into a 30 day holiday they are unable to provide the roaming service promised. As an elderly solo traveller relying on taxis/public transport & a phone to make arrangements I have been left stranded.

  • RachT234 RachT234 (@RachT234) reported

    Would never recommend @ThreeUK - poor network (often getting <10mbps + poor call quality), poor customer service and even when leaving to change network again, they managed to mess up my number port to the point my temporary number doesn't work! @EE and @O2 highly recommended

  • PresenterChris Chrissy K (@PresenterChris) reported

    @O2 have spoken to 5 people about a credit that was due to be applied to my account. Assured that it had been done end shock horror it hasn’t. Ridiculous service @EE @VodafoneUK any good deals on?

  • Emma_Meerkat Emma 🖤🤍 (@Emma_Meerkat) reported

    My @O2 data is running so slow. Which doesn't help that my @SkyHelpTeam broadband is down.

  • Benn_Sanderson Benn Sanderson (@Benn_Sanderson) reported

    @O2 I’m up for contract renewal shortly. Are there any good deals as I am an O2 and Virgin Media customer?

  • TonyDackombe Tony Dackombe (@TonyDackombe) reported

    @virginmedia @O2 @O2 - haven’t heard from you on this. Are you able to help?

  • KebabPeppe98393 Pepper Kebab (@KebabPeppe98393) reported

    Two years down the line from becoming a widow, O2 is affecting my credit score you never noted missed payment from my late husband’s account as he lay in hospital, dying. Shame @O2 @virginmedia @o2breavementsupport Bereavement & Critical illness Team (KMM134555427V81287L0KM

  • RangoTheGrump Rango (@RangoTheGrump) reported

    @O2 @Brian_McLachlan So it’s busy for data where he is? So why are you not increasing the bandwidth? This increase in demand can’t have magically happened, this is over time. So why do you continually fail to adapt to these demands? Your coverage everywhere is increasingly getting worse.

  • RangoTheGrump Rango (@RangoTheGrump) reported

    @dshensmith @ThreeUK - I’ve been considering leaving @O2 due to their continually declining network coverage in towns and cities, so looking for an alternative. However what you’ve been doing here is a massive red flag, so you’re off my list for sure.