O2 Outage Report in New Milton, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Milton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near New Milton, Hampshire, England
The most recent O2 outage reports came from the following cities: Verwood, Poole and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Verwood |
Total Blackout | |
| Verwood |
Total Blackout | |
| Poole |
Internet | |
| Southampton |
Phone | |
| Southampton |
Internet | |
| Christchurch |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near New Milton, England
Latest outage, problems and issue reports in New Milton and nearby locations:
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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AdamLynkPhotography
(@lynkphotography) reported
from
Hordle, England
@O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Zoë
(@ZoeMarieWalkerx) reported
@O2 I tried to set up a contract for the iPhone 13 yesterday with the upfront cost of £30. Both attempts it didn’t process and went blank yet £30 twice has been taken from my bank with no contract set up, no account made & no order number. Help please I need a refund.
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Richard a'***
(@Alen1983wfc) reported
@O2 So my phone was lost by dpd that I ordered as a upgrade on the 19th January to be told they can’t do anything for a few days and to phone back Friday 28th jan so I did and was told a new phone was ordered and I would get an e Mail conformation that never arrived so I phoned back
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Victoria Douglass
(@vixen_vix) reported
@O2 hello. I changed my tarrif to 12gb of data recently and My O2 is still saying I only have 5GB, and now says I have used the full 5GB (that I never use in 1 month) in 10days. Which is impossible. Can you please explain to me what is going on?
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Jacqui Franklin
(@hershfrank19) reported
@Craig_sienna Yes still down, no phone signal at all, @O2 do we get any compensation for not being able to use the service we are paying for??
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Treehk
(@Treehk2) reported
@O2 Now what are you going to do about it! Let’s see if you can actually solve a complaint without hiding it by saying send a DM where nothing is done.
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Claire Ault
(@claireka) reported
@o2 no phone or 4g signal in Altrincham, your site says due to upgrade will be issues until 9th Feb. Seriously 10 days with no service? Do we get a refund for this??
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Connor Flynn
(@ConnorFlynn2) reported
@O2 Horrendous customer service. Last week I was told my contract was paid off and finished, today I’ve called to cancel and I’ve been told there’s loads still owed (when there shouldn’t be). Then I get through to someone else who hangs up after saying hello? Please contact me
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Treehk
(@Treehk2) reported
@sarahheathhall @O2 This does not surprise me. Service is terrible.
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Harry
(@hpfordy) reported
Evening @O2. Need some help with info re phone upgrade for my wife. Spent over 35 minutes being pushed from pillar to post by call centre staff going through security 3 times all whilst continually being called mate... Multiple missed calls every day pestering for upgrade...
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Johnroy
(@Johnroy1984) reported
@O2 are ridiculously bad at times. 30 minutes on hold to speak to someone. Changed my dads contract. Email comes through with confirmation missing a bolt on for international calls that was required and confirmed. Don’t have time to call back. Absolute joke.