O2 Outage Report in Christchurch, Dorset, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Christchurch come from postal codes BH23.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Christchurch, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (58%)
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Internet (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Christchurch, Dorset, England
The most recent O2 outage reports came from the following cities: Christchurch, Bournemouth, New Milton, Poole and Ferndown.
City | Problem Type | Report Time |
---|---|---|
Christchurch | Total Blackout | |
Bournemouth | Internet | |
Bournemouth | Phone | |
Bournemouth | Phone | |
New Milton | Phone | |
Poole | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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Jim Day
(@JimDay22857614) reported
from
Sway, England
@tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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AdamLynkPhotography
(@lynkphotography) reported
from
Hordle, England
@O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful
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Tim Royds
(@timroyds) reported
from
Ringwood, England
Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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Tim Royds
(@timroyds) reported
from
Ringwood, England
@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Kennedy-Weeks
(@benltfc77) reported
@O2 Why is live chat not working on your website??
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Luke
(@LukeAddisonUK) reported
@O2 Hi, I've sent a couple of DM's but not had a response. Hoping that it has been actioned. Thanks for your help.
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Nikit Malde
(@NikzMalde) reported
@O2 The service still sucks
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Missy Tink
(@TinkMissy) reported
@O2 no response on your app, no response on my phone call, no response to my request of a call back, no response on here… 👍🏼great service guys, keep up the hard work
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Shana Hendry
(@Happyengland79) reported
So it's quite clear @O2 don't care about their customers. Their app has messed up & rather than fix the issue they expect me to do all the fuckery! I don't get paid to fix it, they do so about time they actually did their job 🙄
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Ginny
(@GinnyKellyM) reported
@O2 Hello, I’ve sent you a PM about an account you’ve transferred out of my name in error. Please could you help?
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Robin Owen🏏🎸🎶⚽️
(@RockinaRobin) reported
@MrsRandomKez I've had issues with my @O2 Contract @SamsungUK for a week or so. No notifications then suddenly loads come at once. All connected to WiFi or 5G so no data issues.. very weird.
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MD
(@M_Dos78) reported
@O2 Are all your customer service advisors rude and argumentative? The lady I spoke to was far from acceptable, so glad the calls are recorded because she needs some serious training!
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Nick Sagar
(@nicksagar) reported
Hey @O2 !! How can you just justify charging me £7.20 per MB without notifying me of the charges on my arrival onto the Singapore network - my account is now suspended until I clear the bill but can not receive the pw reset code as my 3G is suspended!!! This is a joke!!!
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Iffy aka Giggs
(@giggsakaiffy) reported
@tezilyas @O2 Trying to get customer service out of virgin media!