O2 Outage Report in Christchurch, Dorset, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Christchurch come from postal codes BH23.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Christchurch, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 01: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Christchurch, Dorset, England
The most recent O2 outage reports came from the following cities: Christchurch, Bournemouth, New Milton and Ferndown.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch |
Phone | |
| Bournemouth |
Phone | |
| New Milton |
Total Blackout | |
| Ferndown |
Phone | |
| Wimborne Minster |
Internet | |
| New Milton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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Jim Day
(@JimDay22857614) reported
from
Sway, England
@tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?
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Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
-
19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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AdamLynkPhotography
(@lynkphotography) reported
from
Hordle, England
@O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful
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Tim Royds
(@timroyds) reported
from
Ringwood, England
@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Tim Royds
(@timroyds) reported
from
Ringwood, England
Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
-
Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie
(@Robbie_Wallis1) reported
After 20 years of being a customer I'm about to dump @O2 for another service. I just want to request a micro sim and apparently I can't. Infuriatingly bad online service. I keep trying to access my account, texts me a code to my phone, then tells me I used the wrong number! 🤬
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roni wilkins
(@beachpainter) reported
@O2 2nd day with 'not registered on this network' it was to take 24hours.come ON
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Percy
(@percy_163) reported
@O2 Why has wifi calling been turned off? It shows as available on my iPhoneX but says it has been disabled by o2. I live in an area with no phone signal so rely heavily on WIFI calling for both work and personal.
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stew
(@stewfm) reported
@O2 help me out or I’m changing provider i keep getting knocked off calls
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Evelyn
(@Evil__Evelyn) reported
35 hours and 20 minutes ... and counting and the best thing I still got so far was your customer service screaming at me and no apology at all or anyone calling me back to resolve the issue I've had since 18 March. @O2
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Davey B
(@DaveyBoy149) reported
It says my WiFi calling is turned on but can’t access it on my new iPhone 12, says to contact @O2 but can never get to talk to anyone. Signal is so bad no calls or texts can be made without WiFi calling. £70 a month for nothing!!
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picklemonsterg
(@picklemonsterG) reported
@O2 Hi could you help please we received 2 phone upgrades today with new SIM cards. However we don’t know what sim relates to what phone number. Could you help before we airdrop all our info to new phone. Thanks
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Adam Townes
(@AdamTownes1) reported
@O2 O2 too busy to chat on phone, MyO2 if terrible and I need to discuss your over billing! Please advise...
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Jordan
(@jjjjrd) reported
@O2 Literally everywhere the signal is terrible
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GJM
(@zombie_apoc1) reported
@_Ema_W_ @O2 You are so lucky to have received one of these @o2 surprise. I’ve had such a bad few weeks, this would definitely cheer me up. 🙏