O2 Outage Report in Christchurch, Dorset, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Christchurch, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Christchurch, Dorset, England
The most recent O2 outage reports came from the following cities: Verwood and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Verwood |
Total Blackout | |
| Verwood |
Total Blackout | |
| Poole |
Internet | |
| Christchurch |
Phone | |
| Bournemouth |
Phone | |
| New Milton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Jim Day
(@JimDay22857614) reported
from
Sway, England
@tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?
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Tamsin Herbert
(@tamsin_herbert) reported
from
Poole, England
@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@O2 having problems activating my account. Can you help
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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YouCanDoEet
(@YouCanDoEet1) reported
@O2 Just another sucky deal from another sucky network.
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Gavin Gowlett
(@GavinGowlett) reported
@O2 my parents in their 70s on a £9pm contract went to your Edgware store to sort out an issue with their phone. Apparently your staff recommend they upgrade to a £40pm contract and £300 handset to sort it out?! Think you need to improve your customer care. Emphasis on care.
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🤐 🇦 🇳 🇳 🇮 🇪 🤐
(@annieshouldnt) reported
Complaint raised with @O2 regarding the lack of delivery from @DPD today and tomorrow a further complaint will go in to DPD.
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Kathryn Morgan
(@KathrynJ5) reported
@O2 hi - my iPhone 11 which I got in June 2020 keeps crashing & switching itself off and I am trying to find support on your website but keep getting sent in circles. Can you help please?
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Melinda golledge
(@Mgmo02) reported
@O2 Im struggling to redeem the priority code for Body Coach. I have this message: the offer associated with that code is expired. Can you help?
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Nick Powley
(@NickPowley) reported
@O2 just phoned your help line, and got cut off because the connectivity is hopeless in Caddington, Bedfordshire. Get it sorted!
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Dave Layzell
(@thin_sights) reported
@O2 I placed my order on the 25th September. When I try and fill the form it asks me to select where I purchased the phone from but there is no drop-down option for either o2 or Telefonica, which means I can't progress to the next page.
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Andy
(@I_Am_The_Robin) reported
@O2 Live chat doesn't work for me through the app, but never mind I've managed to sort it now, thanks for getting back to me!
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SORAYA DARNLEY-ZANDERS
(@princesssozi) reported
@O2 please help. My phone is still not allowed to call, text, video etc, even though I paid my bill, had it refunded and paid again. I have no Internet and no way to stay in touch with my disabled son. I cannot even call you! Please contact me on 07704321572. Its been 3 days now